When we arrived we were disappointed straight away with the appearance of the hotel, but that was nothing compared to when we saw our rooms. The kitchen area was disgusting with a piece of plywood glued crookedly over a hole where the hob had been removed and the taps in the sink were so mouldy I wouldn't use them. Everything... More

This hotel is the Worst hotel I have ever stayed in in my life, the fact it is rated 4 star is an absolute disgrace.. Bar staff couldnt speak a word of english, the bar was disgusting and unhygienic, around the bar all the bottles of drink had no lids, there was wasps and flies hovering around them, behind the... More

I stayed here in may with my friend both of us 18. We had been to cancun last year and loved it so much booked it as soon as we got back. If you are looking for a good standard lively hotel this is not the one we were very dissapointed. We paid £900 for two weeks. The restraunt was... More

I just want everyone to know that Solymar has two sides.....rooms owned by the hotel and condos owned by private owners. There is a huge difference in the service and quality of the rooms if you stay on the condo side. It is unfortunate that those that have had bad experiences have not had the condo owners experience. The food... More

Overall ... it was a good holiday and the positives were .... Compared with Cancun resort prices , the price for our room was excellent value for money A fantastic view from room 3604 ... waking up each morning to that view is something else. Michelle and Peter were very attentive and passed on valuable local information . Always plenty... More

Me and my bf stayed here for 2weeks, didnt read the reviews till after we booked, but we thought no matter what we will have a good time! Wrong.... when we first arrived they didnt have us on the system but they still managed to get us a room, we called this room the dungeon, ground floor, no balcony, the... More

This resort is anything but 4 star and I doubt a detached inspection would award it more than 1. The detail We were initially given a ground floor, rear facing room with no balcony but the issue was not the type of room but the quality of it. There was no seat on the toilet, just the bare ceramic, just... More

WORST and let me repeat WORST hotel ever!! horrible staff the rooms were even WORST. ants , old furniture ( beds were broken, and the TV wouldn't work or turn on), mold smell in all the rooms , the pools were green and you could see the mold all over the bottom, and only one restaurant are you kidding me??!!... More

I stayed with my boyfriend at solymar for two weeks. The weather was appalling rained (outside and inside the hotel) most of the time we were there. I always book budget and no thrills hotels and have never had any problems like i have had here. There is no way this property is a 4 star, 2 is pushing it.... More