Stayed here for 11 nights in February. It was the cheapest hotel in Cancun and the only way we could afford the holiday. We were pleasantly surprised when we checked in. Our rooms were large with 2 double beds, the bathroom clean and a free safe. The staff were friendly and helpful, especially the guy that sorts out entertainment, he... More

I have stayed in many types of hotels, from 5 star Hotels like Omni to Motel 6. My mom booked this trip as a girls weekend and after reading the reviews, I was not going with high expectations, but I also know some people do exaggerate. However, in the case of this hotel, all the reviews WERE NOT an exaggeration!!!!... More

Visited Cancun to celebrate my mom's birthday. As soon as I saw the reception I had a bad feeling. I got a regular metallic key for the room. My first thought was like wow. They don't have electronic locks. They had an employee to take us to our room and set up the PIN for the security box without us... More

We rented a privately owned condo from Nancy Cousins from 24 - 29 March 2013 and truly enjoyed the experience. What people have to understand is that this resort has different options available within it: hotel, all-inclusive resort, and renting from private owners of individual units. Having both read all the poor reviews on here AND after meeting a number... More

Solymar was one of the my worst experiences. I stayed there for 6 days from March 10-16. The food, rooms, and service was horrible. We went the whole time without a working toilet and our light fixture even fell from the ceiling were it stayed the rest of the stay. The service was so bad. Barely anybody spoke English and... More

just returned 14 march 2013 14days allinclusive the worst holiday ever, we are a mature couple well traveled all over the world. we were taken to our room left on our own we were soon back at reception with a list no shower door leaky taps broken toilet seat no air con mini fridge coffee machine no hangers taken photos... More

We rented a studio for the month of February. Quite efficent. Price was reasonable. The staff was very friendly. They could have more beach lounges - some people were hogs about getting them very early in the morning. We did not do the all-inclusive so can not give you an opinion on the food or drink. Nice and quiet on... More

When I started looking at hotels to stay in during my vacation to Cancun, I immediately looked for something all-inclusive. I think the phrase "all-inclusive" means different things to different people. I'm a simple gal, and I'm easy to please. I don't have high expectations. I'm also on a budget. The terrible reviews, in my opinion, are from people with... More

Friendly hotel with all you need for a relaxing holiday. Staff are helpful and try hard to make your stay a good experience. Large clean rooms with service every day, Beautiful sea or lagoon views and balconies designed to avoid the wind. Pools and terraces with beach bar and food as well as pool bar. This older hotel at the... More