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Solymar Beach & Resort

Blvd. Kukulkan Km. 18.7 | Zona Hotelera, Cancun 77500, Mexico
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Solymar Beach & Resort
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Ranked #146 of 178 Hotels in Cancun
A recent review
4 of 5 stars reviewed 3 weeks ago
Deiby V
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828 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Saint Louis, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Arrived 2 hours early for check in. Said the room wouldn't be ready till 3. That's cool. No problems there. My problem is that they said they were "getting it ready" and when we got to the room I stripped down the bed to find knotted up hair balls. Clearly they didn't even bother changing the sheets. The music playing... More 

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Progreso, Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife and I decided to take a mini vacation 4 days 3 nights in Cancun and friends of ours decided to join us. We booked two rooms with the all inclusive option. It came down to 2 budget priced choices and when I read the reviews on each they were about equal until I filtered for the past year.... More 

Was this review helpful? Yes 2

Travelers are raving about these Cancun hotels

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Ive been there for 2 week and the place is great, the beach, their rooms and everything completly good enough, looking forward to go back to Cancún................................................................................

Was this review helpful? Yes 1
Level Contributor
4 reviews
1 of 5 stars Reviewed 4 weeks ago

I booked 2 rooms for a good price but that was the only good thing about it. First of all the AC was old and broken. We asked them to fix it and after 3 attempts of them supposedly fixing it we gave up and spent 7 hot sweaty nights there. The food was very insipid and the lobby service... More 

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South Dakota
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5 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 9, 2015

Had a wonderful time absolutely relaxing and fun!!!! NO complaints at all would return in a heartbeat!!! The food was abundant and delicious, the staff was amazing, they really go out of there way to accommodate their guests.

Was this review helpful? Yes 2
Gerencia G, Gerente at Solymar Beach & Resort, responded to this review
Google Translation

Muchas gracias por su preferencia y comentarios Seguimos trabajando e innovando para que sus próximas vacaciones sean mucho más placenteras... More 

Fort Collins, Colorado
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 29, 2015

no matter what else you do in Cancun, avoid the restaurant in the pool area. breakfast for 2 is $36 USD, and ranks worst in my list of places I have ever ate. the service is slower than normal in a restaurant. the one highlight was the orange juice, but it was likely a concentrate, and not fresh.

Was this review helpful? Yes 1
Gerencia G, Gerente at Solymar Beach & Resort, responded to this review

First at all Thank you for your preference Our restaurant is at your service only with a buffete service for breakfast, lunch and dinner , we have not a la carte service and if you have not the all inclusive or breakfast included you have an extra charge such is mentioned on your check in with the welcome infromation. We... More 

Detroit, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 23, 2015

I stayed at Solymar for 10 days during our family vacation in December 2014. Overall: perfect for those who want to save money, love the beach, but don’t plan to spend much time at the hotel, since it lacks cleanliness and it is somewhat worn out. Booked two rooms, breakfast only. Both rooms were spacious with lagoon-view balconies. The room... More 

Was this review helpful? Yes 1
Gerencia G, Gerente at Solymar Beach & Resort, responded to this review
Google Translation

Muchas gracias por sus comentarios Estamos actualmente trabajando en la remodelación de las habitaciones de la cuales me place comentarle... More 

Medina, Ohio
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed April 23, 2015

I visited this property in April. There were many things wrong. We checked in and were given an old fashioned key (no magnetic swipe). The bell hop assisted us to our room (he was nice). It was a huge battle since the elevators are limited and there are steps. We would never have been able to find our room if... More 

Was this review helpful? Yes 1
Gerencia G, Gerente at Solymar Beach & Resort, responded to this review
Google Translation

Muchas gracias por sus comentarios, de los cuales no estamos seguros si se refiere a nuestro hotel, ya que no... More 

Norwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 18, 2015

I know we wanted a budget hotel, but I did expect to get what was described. There was no patio or balcony and the room had broken furniture in it. The room we were given looked about half the size of that in the picture, not good when it was being shared by 4 adults. The kitchen drawer broke when... More 

Was this review helpful? Yes 1
Level Contributor
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 26, 2015

Hey if you're looking into getting the best bang for your buck, here it is ladies and gentlemen. It's no 5 star resort, you have to understand that. if you want 5 stars, go get 5 stars, fork over the cash. I went to Solymar with my girlfriend and 7 of her girlfriends. I only brought $150 spending money, and... More 

Was this review helpful? Yes 8
Gerencia G, Gerente at Solymar Beach & Resort, responded to this review

Thank you for your comments we really appreciate it Hope to see you soon in Cancun More 

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