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All 173 Cancun hotels

Solymar Beach & Resort

3.0 of 5 Resort   |   Blvd. Kukulkan Km. 18.7 | Zona Hotelera, Cancun 77500, Mexico
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Solymar Beach & Resort
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Ranked #139 of 173 Hotels in Cancun
A recent review
4 of 5 stars Reviewed August 1, 2014
Roberto R
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742 reviews from our community

Traveler rating
    119
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    213
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130
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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English first
Santa Cruz, California
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Room I stayed was a suite with master bedroom and living room with no door between the two. Light fixtures were hanging out the ceiling with live wires showing in the bathroom. The AC drips water on your head while you are on the toilet.. Other then that the staff is nice.

Was this review helpful? Yes 2
Vancouver, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I first started visiting the Cancun area in 1992, and have made over 30 trips.....never could I imagine seeing a hotel so dated......There was steep stairs everywhere, and so many of them that you have to be very fit....there is no wheelchair access, luggage ramps, or stroller ramps. Elevator in between floors with only stairs again. Air conditioner did not... More

Was this review helpful? Yes 1
Gerencia G, Gerente at Solymar Beach & Resort, responded to this review

Dear Vasia V Thank you for your comments, we are one of the first condominiums built in Cancun it later started to operated as hotel, we keep the first essense from this building, that is why is not a traditional hotel and all the access to the rooms are trough stairs. Because this situacion we are not a suggested hotel... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 1, 2014

So, based on some reviews I read here, I thought it was going to a bad experience, but I was so wrong. We arrived at the hotel about 4 hours early, and instead of making us wait, they got a room for us early, no extra charge. Everyone working at the hotel was very nice. The air conditioning was always... More

Was this review helpful? Yes 1
Gerencia G, Gerente at Solymar Beach & Resort, responded to this review
Google Translation

Buenas tardes Muchas gracias por su tiempo y sus amables comentarios, estamos para servirle si desea volver a visitar este... More

Charleston, West Virginia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2014

first time me and my boyfriend stayed in all inclusive resorts. didn't know what to expected . with the budget i found the cheapest one. still in good location and photos looks nice but all the reviews were terrible but for like $120 a night for 2 people and all inclusive .i thought i gave it a try. got van... More

Was this review helpful? Yes 1
Gerencia G, Gerente at Solymar Beach & Resort, responded to this review
Google Translation

muchas gracias por sus amables comentarios, nos alegra mucho saber que su experiencia en solymar fue excelente, ese es nuestro... More

Hartford, CT
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 2, 2014

After spending a week at a vacation rental in Tulum, my family spent a night at Solymar before going home. We had a "penthouse", which is a suite -- one room with a kitchenette and a balcony facing the ocean, one room facing the bay, and access to a rooftop patio facing the bay. The views were great everywhere. The... More

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Gerencia G, Gerente at Solymar Beach & Resort, responded to this review
Google Translation

le agradecemos su comentario y visita y tiempo para dejarnos este comentario la cual le agradecemos mucho,ponemos nuestro esfuerzo para... More

2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 11, 2014

Tried to stay my last day in cancun in a cheaper hotel since I extended my stay! Boy was that mistake! Got dropped off at the hotel! Looked up, it's 2 flights of stairs! The taxi driver said wait for the bellboy! I'm waiting, waiting 8 minutes later I decided to take my backs up myself! Another on looking taxi... More

Was this review helpful? Yes 3
Gerencia G, Gerente at Solymar Beach & Resort, responded to this review
Google Translation

lamentamos su experiencia no haya sido la esperada, muchas gracias por su visita y tiempo para dejarnos este comentario el... More

Goa Velha, India
Top Contributor
58 reviews 58 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed April 3, 2014

We booked this resort as it was on the last leg of our return journey to the US. The rooms are difficult to get to as the floor plan is quite confusing. Reception staff are just OK. Food was not that great as we had stayed at other places in Cancun earlier. Rooms were large and with all amenities but... More

Was this review helpful? Yes 1
Gerencia G, Gerente at Solymar Beach & Resort, responded to this review
Google Translation

ponemos nuestro mejor esfuerzo para conseguir clientes como ustedes pasen momentos memorables en nuestra propiedad, agradecemos sus comentario. Y nos... More

Woodstock, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 30, 2014

I first have to say I am a pretty easy going guy. I rented a private condo and the owner was the best part of the trip.. Aside from 2 bartenders, there wasn't anyone else in the place that didn't try to rip me off.. And I am sure it was condoned by the hotel including the taxi drivers out... More

Was this review helpful? Yes 2
Gerencia G, Gerente at Solymar Beach & Resort, responded to this review
Google Translation

agrademos su comentario su visita y tiempo par dejarnos este comentario la cual le agradecemos mucho, hemos tomado buena nota... More

Huddinge, Sweden
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 7, 2014

Service is very poor. Reception staff arrogant and unfriendly. Service staff unhappy and seem to be frustrated. As customer and guest i feel I'm a problem and a nuisance. Not enough towels in the to give each person their own towels. Restaurant service event driven - no foresight or planning. Very few sun chairs on beach. Beware of rainfall! First... More

Was this review helpful? Yes 3
Gerencia G, Gerente at Solymar Beach & Resort, responded to this review
Google Translation

primero que nada comentarle que lamentamos su experiencia no haya sido la esperada, muchas gracias por su vista y tiempo... More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2014

Me and my girlfriend had a wonderful relaxing week, from an all inclusive package at this hotel resort. The room may have been a bit basic with furniture, but normal for a 3 star, I think other rooms in the hotel are 4 stars, but we did not care, as we were kindly given a sea view room which was... More

Was this review helpful? Yes 1
Gerencia G, Gerente at Solymar Beach & Resort, responded to this review
Google Translation

muchas gracias por su visita y tiempo para dejarnos un comentario el cual le agradecemos mucho. esperemos tenerle muy pronto... More

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Additional Information about Solymar Beach & Resort

Address: Blvd. Kukulkan Km. 18.7 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Solymar Beach & Resort 3*
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Also Known As:
Solymar Beach And Resort
Solymar Beach Hotel Cancun
Solymar Beach Resort
Solymar Cancun

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