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Hotel Ramada Cancun City

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Avenida Yaxchilan 41, Cancun 77500, Mexico
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1 room 1 adult
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Hotel Ramada Cancun City
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232 Reviews from our TripAdvisor Community

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Merritt, British Columbia, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

The hotel feels like an institution. Not sure what 'design' concept they're going for - minimalist or cheap. The hallways are very echoey which reverberates directly into the room. Spent the morning listening to the guy in next room do his bathroom business. There's no fridge in room probably to enforce their policy of no food or alcohol allowed in... More 

Helpful?
Thank Tracy C
Harrisburg, Pennsylvania
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago via mobile

This is a very good hotel. The only downfall was that there are no refrigerators in the rooms. This was OK for us since we only stayed for one night, longer stay it would have been unacceptable. The restaurant in the lobby was very good with reasonable prices. Staff was friendly and helpful with any questions we had.

Helpful?
Thank Andrew P
Edgerton, Wisconsin
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located in downtown Cancun. We paid $75 for the night with breakfast and all taxes included, Not bad for a resort city. It is walking distance from the ADO bus that we are we are taking to Merida. The breakfast buffet was awesome. Half a dozen different fruits, Bacon, eggs, ham, yogurt, cereal and a dozen other... More 

Helpful?
Thank Jim R
Seattle
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you're trying to decide where to stay IN TOWN; that's a comfortable, 30-minute ride from the airport, Choose this property. For ($) 68 Peso, the hourly, 8am to 8pm, ADO Express, (Greyhound Type Bus), is hard to beat. Buy your ADO Cancun bus tickets in any terminal or at the bus bay. The airport ADO bus bay, is just... More 

Helpful?
Thank flystayplay
Redcliffe, Australia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

location close to transport & food, rooms clean, good bed's. large shower, staff very friendly and helpful, Taxi at door,and taxi cheap to use, a taxi price board in entrance of hotel, I would come back to this hotel, we got it at a good price on booking's.com.

Helpful?
1 Thank malau_12
Jorge S, Director de Recepción at Hotel Ramada Cancun City, responded to this review

Dear malau_12, Thank you for taking the time to write this review, we are glad to learn that you spent a nice time at our facilities, please come back anytime soon! More 

San Francisco, California
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed January 4, 2016

For $150.00 UDS per night, I was amazed that breakfast was not included. It is in every other hotel I have stayed in Cancun for a lot less. There are not enough maids. My room was not usually cleaned till about 4pm most days . There is no ice machine in the hotel. I had to go down to the... More 

Helpful?
Thank tyagi
Jorge S, Director de Recepción at Hotel Ramada Cancun City, responded to this review

Dear tyagi, Usually when you book a room through a third party the policies of what's included and what's not as well as the payment conditions, are different than booking directly with the hotel, however, we are sorry for the inconveniences during your stay, we were so busy because of the high season but we'll do everything on our hands... More 

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Davidson, North Carolina
Level Contributor
342 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed January 3, 2016

Stayed one night in Cancun before moving to Holbox Island and this was a great choice! Hotel is in the middle of town, not in the busy hotel zone. It was an inexpensive taxi ride from the airport. Our rooms were not available when we arrived but they were more than happy to store our bags for us while we... More 

Helpful?
Thank Amy T
Jorge S, Director de Recepción at Hotel Ramada Cancun City, responded to this review

Dear Amy T, We are glad to learn that your stay with us was a nice experience and our location was useful to you, please come back soon to Cancun and come visit us again! More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 3, 2016 via mobile

This hotel is very close to the bus station and therefore very convenient for those using Cancun as the stopover on their way to the airport from other cities via Ado bus. The rooms are clean and the showers are large. They have soap and shampoo dispensers in the showers that are actually decent quality. I have long hair and... More 

Helpful?
Thank Juris G
Jorge S, Director de Recepción at Hotel Ramada Cancun City, responded to this review

Dear Juris G, Thank you for taking the time to write this review on us, as you well describe is our location which makes us the best option un Cancun's downtown. As for the food & beverages service you canl always pay cash or use your credit/debit card. Please come back anytime soon! More 

McAllen, Texas
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed November 25, 2015

We stayed 1 night. We were looking for an economical place vs the expensive resorts on the beach. We shopped several hotels in-town and the Ramada was by far the best. Good service, nice pool, room was great, wifi was good, good location near ADO and nightlife. They offer a beach pass to the Mandala Beach Club which was very... More 

Helpful?
Thank wolf1337
Jorge S, Director de Recepción at Hotel Ramada Cancun City, responded to this review

Dear wolf1337, We are more than happy to learn that you had a nice experience on your las stay with us please come back anytime to visit us. More 

Carlsbad, California
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed November 24, 2015

The Ramada Inn is reasonably priced, has a pool, nice building, within walking distance of several eating places, but based on my experience it could use better management due to problems with my room. I arrived fairly late, and I noticed that the toilet did not work properly, requiring my to fiddle with the tank so that the water would... More 

Helpful?
Thank ardenvalia
Jorge S, Director de Recepción at Hotel Ramada Cancun City, responded to this review

Dear ardenvalia, Thank you so much for your comments that really help us to improve our service standards and offer you the service that all of our guest deserves, please come back soon to Ramada Cancun Hotel! More 

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