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Hotel Plaza Kokai

Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
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1 room 1 guest
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79 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Hotel Plaza Kokai
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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 16, 2014 via mobile

We stayed in plaza kokai for 3 nights. Every morning at 8am we were woken up to the sound of renovation in the room next door. The noice continued the whole day and it was impossible to stay in our room during the daytime. This was particularly annoying because of our jetlag from our 8 hours time difference. When we... More 

Was this review helpful? Yes 3
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 12, 2014

Stayed there for two weeks. The location is excellent-close to the bus station, supermarket, shops, restaurants.The r1 bus stop to the hotel zone is close by too. You can even get a mini-bus to playa del carmen and puerto morales just a five minute walk away. The hotel was clean. The staff was very friendly and helpful. The food was... More 

Was this review helpful? Yes 2
Yellowknife, Canada
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 2, 2013

for those who travel by bus, the ADO station is only a couple of street crossing away. I also booked over the internet, cancelled and rebooked, no problem they accommodated my changes. the price is reasonable and the hotel well designed

Was this review helpful? Yes 2
vancouver
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed September 12, 2013

nice location downtown cancun,take the bus from the airport and 5 min walk to this hotel,nice location,safe area,quite,grocery 5 min walk,main bus terminal 5 min walk,great shopping at market 28 for gifts 15 min walk,free breakfast,always the same everyday but ok,wi-fi not very good but mcdonalds is 5 min walk also ,good price for downtown,nice staff,

Was this review helpful? Yes 2
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed February 15, 2013

This hotel is not good at all. We found ants in the room, internet was not working, no soap in the room, Etc If you kind avoid this hotel Staff was unhelpfull. Couldnt print my boarding pass. Nowhere to park the car nearby.

Was this review helpful? Yes 1

Travelers are raving about these Cancun hotels

Newcastle, Australia
Level Contributor
100 reviews
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common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed July 26, 2012

We stayed here for 3 nights, which included continental breakfast, but this is not the normal continental; you get 1 small juice, some toast & spread and 1 cup of coffee or tea. There is no cereal and do not ask for extra juice as 1 small glass is all you get. Some of the staff are great, while others... More 

Was this review helpful? Yes 1
Memphis, Tennessee
Level Contributor
125 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed December 22, 2011

Inexpensive and <30 minutes from CUN airport. Large, clean, quiet rooms though the furniture and bath design are dated. Free light breakfast, free parking, free internet. Note that when bililng to a US credit card, the room rate was converted to USD using a fixed exchange of 13 which seemed odd, but was not unreasonable and the charge for one... More 

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Orlando, FL
Level Contributor
103 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
3 of 5 stars Reviewed December 13, 2011

We got a cheap rate (December 11 2011) ~$60, including continental breakfast for 2 people. Positive: -Continental breakfast included (coffe, juice or fruit, bread+ spread.) -Good air conditioning, and TV with lots of channel, hot water -we were able to park right in front (free parking) -fast checkout -Elevator -room had super fast wireless *If you like Japanesse food, right... More 

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New York, NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 22, 2011

This place was really gross. The room had textured white washed walls with some drips and stains on the walls. The bed was well worn and the coverlet was old and faded. The lighting was dim and I believe flourescent. The batheroom tub had stains and backed up when we took a shower. The water started running brown, though it... More 

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