We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 177 Cancun hotels

Hotel Plaza Kokai

3.0 of 5 Hotel   |   Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
Hotel amenities
Hotel Plaza Kokai
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hotel Plaza Kokai to your Saves list
Ranked #111 of 177 Hotels in Cancun
A recent review
4 of 5 stars Reviewed August 27, 2014
bbolvr Brisbane, Australia
Write a Review

64 reviews from our community

Traveler rating
    6
    23
    20
    8
    7
See reviews for
14
22
8
4
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (64)
  • Mar-May only
    (17)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (16)
All months
Brisbane, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 27, 2014

room was excellent , quiet , clean , high quality linen , towels etc . can walk to the ADO bus terminal 2 blocks away , can walk to shops and restaurants , restaurant in hotel seemed expensive and booking the room on the net was considerably cheaper than if you walked in to book ,

Was this review helpful? Yes
Adelaide, Australia
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 23, 2014

I stayed at this Hotel for 2 nights in June 2014. The hotel was average. Good points - room was big and the shower/bathroom was big. The downside - the breakfast was below average and expensive. The staff had attitude problem especially when I request something. In addition, no good restaurants close by apart from the pub next door so... More 

Was this review helpful? Yes
Belgium
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 11, 2014 via mobile

One of the only hotels that are a lot better in reality than on photo.good location close to the bus terminal. Very good value for this price. I can recommend it if you don't have the budget to go to zona hotelera.

Was this review helpful? Yes
St. Paul/ Minneapolis
Top Contributor
63 reviews 63 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 4, 2014

This hotel had a nice room. It was very spacious which is a must when traveling with a toddler. The front desk was nice. The pool was nice looking but not heated so we only dared to dip into it once. The rooftop terrace was amazing and I was disappointed that I didn't discover it until the last day. There... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 24, 2014 via mobile

We were surprised with how comfortable and clean the bedroom and bathroom were. Excelent location for people who want to go everywhere, eat near the hotel and not stay only in the hotel. It is very close to the main bus station in town, it is within walking distance from restaurants, grossery store, and convenience stores. What you see is... More 

Was this review helpful? Yes 3
Tel Aviv, Israel
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 17, 2014

horrible bathroom, horrible smell, horrible bed sheets. Just horrible. The only possitive thing is the nice people, location & Starbucks which is located a few minutes walking from the hotel. Besides if you can avoid this place- do so.

Was this review helpful? Yes 4
Rochester, New York
Top Contributor
76 reviews 76 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 13, 2014

Stayed 3 weeks in this downtown hotel. Very convenient to everything, 2 blocks from the central bus station, about a mile from the Walmart, 2 blocks from the central bus stop to get the bus to the hotel zone an beaches, nearby restaurants. Nice clean hotel, aways someone cleaning, or painting. Doing lots of maintenance. Rooms have 2 double beds,... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 16, 2014 via mobile

We stayed in plaza kokai for 3 nights. Every morning at 8am we were woken up to the sound of renovation in the room next door. The noice continued the whole day and it was impossible to stay in our room during the daytime. This was particularly annoying because of our jetlag from our 8 hours time difference. When we... More 

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2014 via mobile

Stayed there for two weeks. The location is excellent-close to the bus station, supermarket, shops, restaurants.The r1 bus stop to the hotel zone is close by too. You can even get a mini-bus to playa del carmen and puerto morales just a five minute walk away. The hotel was clean. The staff was very friendly and helpful. The food was... More 

Was this review helpful? Yes 2
Yellowknife, Canada
Top Contributor
62 reviews 62 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 2, 2013

for those who travel by bus, the ADO station is only a couple of street crossing away. I also booked over the internet, cancelled and rebooked, no problem they accommodated my changes. the price is reasonable and the hotel well designed

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Plaza Kokai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Plaza Kokai

Address: Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Plaza Kokai 3*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Cheap Tickets, Priceline, Despegar.com, HostelBookers, HostelWorld, Booking.com and Tingo so you can book your Hotel Plaza Kokai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plaza Kokai Hotel

31 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (1)
Viewed
Bathroom (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (6)
Viewed
Dining (2)
Viewed
Room/suite (7)
Viewed
Pool/beach area (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay