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All 177 Cancun hotels

Hotel Plaza Kokai

3.0 of 5 Hotel   |   Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
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Hotel Plaza Kokai
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Ranked #111 of 177 Hotels in Cancun
A recent review
4 of 5 stars Reviewed August 27, 2014
bbolvr Brisbane, Australia
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64 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Brisbane, Australia
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 27, 2014

room was excellent , quiet , clean , high quality linen , towels etc . can walk to the ADO bus terminal 2 blocks away , can walk to shops and restaurants , restaurant in hotel seemed expensive and booking the room on the net was considerably cheaper than if you walked in to book ,

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Adelaide, Australia
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 23, 2014

I stayed at this Hotel for 2 nights in June 2014. The hotel was average. Good points - room was big and the shower/bathroom was big. The downside - the breakfast was below average and expensive. The staff had attitude problem especially when I request something. In addition, no good restaurants close by apart from the pub next door so... More 

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5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 11, 2014 via mobile

One of the only hotels that are a lot better in reality than on photo.good location close to the bus terminal. Very good value for this price. I can recommend it if you don't have the budget to go to zona hotelera.

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St. Paul/ Minneapolis
Top Contributor
63 reviews 63 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 4, 2014

This hotel had a nice room. It was very spacious which is a must when traveling with a toddler. The front desk was nice. The pool was nice looking but not heated so we only dared to dip into it once. The rooftop terrace was amazing and I was disappointed that I didn't discover it until the last day. There... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 24, 2014 via mobile

We were surprised with how comfortable and clean the bedroom and bathroom were. Excelent location for people who want to go everywhere, eat near the hotel and not stay only in the hotel. It is very close to the main bus station in town, it is within walking distance from restaurants, grossery store, and convenience stores. What you see is... More 

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Tel Aviv, Israel
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed March 17, 2014

horrible bathroom, horrible smell, horrible bed sheets. Just horrible. The only possitive thing is the nice people, location & Starbucks which is located a few minutes walking from the hotel. Besides if you can avoid this place- do so.

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Rochester, New York
Top Contributor
76 reviews 76 reviews
18 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 13, 2014

Stayed 3 weeks in this downtown hotel. Very convenient to everything, 2 blocks from the central bus station, about a mile from the Walmart, 2 blocks from the central bus stop to get the bus to the hotel zone an beaches, nearby restaurants. Nice clean hotel, aways someone cleaning, or painting. Doing lots of maintenance. Rooms have 2 double beds,... More 

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 16, 2014 via mobile

We stayed in plaza kokai for 3 nights. Every morning at 8am we were woken up to the sound of renovation in the room next door. The noice continued the whole day and it was impossible to stay in our room during the daytime. This was particularly annoying because of our jetlag from our 8 hours time difference. When we... More 

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2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2014 via mobile

Stayed there for two weeks. The location is excellent-close to the bus station, supermarket, shops, restaurants.The r1 bus stop to the hotel zone is close by too. You can even get a mini-bus to playa del carmen and puerto morales just a five minute walk away. The hotel was clean. The staff was very friendly and helpful. The food was... More 

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Yellowknife, Canada
Top Contributor
62 reviews 62 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 2, 2013

for those who travel by bus, the ADO station is only a couple of street crossing away. I also booked over the internet, cancelled and rebooked, no problem they accommodated my changes. the price is reasonable and the hotel well designed

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Additional Information about Hotel Plaza Kokai

Address: Avenida Uxmal 26 Sm 2-a, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Plaza Kokai 3*
Number of rooms: 49
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Also Known As:
Plaza Kokai Hotel

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