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All 178 Cancun hotels

Grand Park Royal Cancun Caribe

4.0 of 5 Resort (All-Inclusive)   |   Blvd. Kukulcan Km 10.5, Zona Hotelera, Cancun 77500, Mexico
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Grand Park Royal Cancun Caribe
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Ranked #37 of 178 Hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
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3,657 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We enjoyed our stay and how helpful everyone was. Olivia was so fun and sweet! I would come back just to see her again. Excellent employee. Very safe and clean as well. Thank you for a wonderful vacation.

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I hate to steer people away from this hotel, as most of the staff at the Grand Park Royal are so friendly and helpful and most of the rooms are so spacious and, relatively, comfortable for the price, but based on the poor Front Desk and Concierge staff, and the strange way the owners nickel and dime the guests at... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I came across this hotel a year ago when I was reading reviews. it had some of the best reviews so we chose this resort for our first trip to Mexico / wedding destination. From the moment we arrived we loved it.. The people are so kind and friendly and the service is impeccable..the employees are all very courteous they... More 

Was this review helpful? Yes 1
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you for choosing Grand Park Royal Cancun Caribe as host of your recent wedding. I am very glad to know that our enthusiastic staff did everything in their hands to assure you a unique and memorable experience. We all at Grand Park Royal Cancun Caribe look forward to welcome you back in the near future and provide you relaxing... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As this was our first time in Cancun, I'm guessing that all inclusive hotels would have a few issues. We had ease at check-in, and the room and view was gorgeous. The marble floors were very slippery, and some nights, the room was very humid. The view was spectacular. The towel animals each day were a treat! We didn't have... More 

Was this review helpful? Yes 2
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

We are happy to hear about your visit at Grand Park Royal Cancún Caribe. We are also pleased to know you had a great time staying with us. Thank you for visiting and come back soon More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Absurdly live this chain of hotels! Park Royal was an outstanding resort! We have stayed at the Cozumel location in the past and am do glad we stayed at a park royal again. Excellent, clean, upgraded amenities and an amazing view to the ocean. Staff was great too! At the swim up bar,and sure you get Vicente, Isaac or Roberto.... More 

Was this review helpful? Yes
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you for sharing your comments regarding your most recent stay at Grand Park Royal Cancun Caribe We are thrilled to hear that your first experience at our resort was so great, We look forward to seeing you on your next stay More 

Shacklefords, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Such a great place to vacation. Food, entertainment and most of all a great and friendly staff. We had Heber take care of our room, outstanding job! Kevin; very friendly and astute in providing butler service. A great asset to the resort. The Cocay restaurant, managed by Antonio, such a hard worker and well organized, has outstanding service and food.... More 

Was this review helpful? Yes 3
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

We are completely honored to read that your visit to Grand Park Royal Cancun Caribe was enjoyable and met your expectations. We truly appreciate all the positive remarks about our resort and especially about the service provided by Antonio, it’s very important to know that we were able to meet your expectations. I will be sure to pass on your... More 

Dallas, Texas, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I vacationed here with our 3 adult daughters over the 2014 Christmas holiday. We have stayed at all-inclusive resorts several times in the past, and this was by far be best experience that we have had. Upon arrival, we were offered an upgrade to an "ocean side" room from our "ocean view" rooms for only $5 per... More 

Was this review helpful? Yes 4
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you very much for sharing your review with every reader of TripAdvisor. It was a great pleasure to host your recent Vacation and we are delighted to know that you had such a great and memorable time staying with us and enjoyed everything, from the food, room, location and especially the service. We really appreciate your generous recommendations of... More 

Las Vegas, Nevada
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

we've have traveled many places and stayed at many resorts, this has got to be the most relaxing,enjoyable week we've ever spent. we did an upgrade for our room the royal towers. our room was huge and beautiful along with that we had a great host named Cristell Lopez and Ricardo Herrera, they made our trip that much more enjoyable... More 

Was this review helpful? Yes 3
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

We really appreciate your comments, we are glad to see that you had such a great time with us. It has been our pleasure having you with us. We will keep up with the good work to deliver amazing experiences to our visitors. We look forward your next visit. More 

Mundelein, Illinois
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We spent 5 days at the Grand Park Royal for a girls trip celebrating a special birthday and couldn't have been happier. The front desk staff were very accommodating and helpful, we stayed in the villas and had ocean front views. The rooms were very spacious and newly renovated, the shower was amazing! We had a butler, Kevin, who was... More 

Was this review helpful? Yes 3
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you very much for such a positive review, especially for your kind comments about the great service provided by our staff, it's a true pleasure to know that your overall experience with us was enjoyable and met your expectations, We all are looking forward to this special honor of welcoming you back More 

Cedar Rapids, Iowa
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of four travels annually and always to a beach resort and although each vacation has had it's special moments this one in particular was fabulous from day one through seven. We stayed in the tower across from the Italian Restaurant and the upgrade was well worth it. But not a necessity. Beautiful views, amazing room and super comfortable.... More 

Was this review helpful? Yes 2
Carlos D, Gerente at Grand Park Royal Cancun Caribe, responded to this review

Thank you for giving us the opportunity to make your experience a successful one! We all at Grand Park Royal Cancun Caribe are delighted to know that you had a memorable time staying with us and enjoyed everything especially the excellent service provided by our staff. We will be looking forward to your next visit More 

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Hotel Summarization (Beta)

What travelers say

  • Entertainment staff(102)
  • Italian restaurant(70)
  • Great time(37)
  • Very good(32)
  • Room service(28)
  • Ocean views(23)
  • El Mirador(20)
  • Snack bar(19)
  • Main pool(17)
  • Only complaint(10)

Additional Information about Grand Park Royal Cancun Caribe

Address: Blvd. Kukulcan Km 10.5, Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Park Royal Cancun Caribe 4*
Number of rooms: 311
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Also Known As:
Grand Park Royal Cancun Caribe Hotel Cancun
Caribe Park Royal Grand Cancun
Hotel Style:
#25 Business Hotel in Cancun
#26 Spa Hotel in Cancun
#28 Luxury Hotel in Cancun
#31 Top resorts Hotel in Cancun
#34 On the Beach Hotel in Cancun
#45 Romantic Hotel in Cancun

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