I stayed here about five time and have seen this once great place go down hill steadly! room & bathrooms not kept up to standard. ac unit is questionable & food has gone from good to terrible! More

We came over for a Pioneros' Professional Basketball team for a night with our kids. This is the hotel the home & visiting team stay at. It is located near a little local shopping center & not too far from the stadium. Our room had two double beds (one bedspread was worn with a tear), a desk (no chair), a... More

This hotel online states bilingual staff whicilih isn't the case for every staff member. Half the time nobody understood us which is frustrating. The information books in the rooms have false shuttle times to and from the beach, false breakfast hours, the swim up bar isn't even utilized by the staff. Nobody asked for identification or a credit card at... More

For over 10 years, the Radisson has been the arrival and departure hotel for my husband and my annual trip to the Yucatan. What was once a place with a great full service bar, a special executive foor with its on breakfast and cocktail area, and a caring front desk staff are now all gone. After not being here in... More

The place is nice, but with the inner atrium area, and all tile floors, it is very loud. Also, it is near a military base and they will start drumming at about five thirty in the morning and repeat the 10 minute drum solo every hour. It reverberates through the whole hotel. Also, if you are on the executive floor,... More

Advantages: - if you choose this hotel you must note its downtown location which means no beach and almost no fun; but a grocery store and intercity bus station are only 5 minutes walk from the hotel; - good value, at least twice cheaper than Cancun beachfront hotels; - water filter installed in the tap of my "bioharmony" room's bathroom... More

Our shower only had cold water. The service wasn't great when I told them at reception. It did get fixed but it took about an hour. There are so many staff at the reception desk but none seem to be of much help. Otherwise good. More

We stayed here for one night after seeing the location of the hotel we originally booked!! The hotel is clean and modern and reasonably priced, even though we had just turned up hoping for the best. The beds are firm which is what we like. Small selection of restaurants and bars within walking distance which is what we wanted and... More

Ok hotel. Location is not great. You have to taxi to get to the shopping or beach. Nothing great within walking distance. More