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Adhara Hacienda Cancun

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Avenida Nader 1 S.M 2 | Quintana Roo, Cancun 77500, Mexico (Formerly Radisson Hotel Hacienda Cancun)
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1 room 1 adult
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Adhara Hacienda Cancun
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393 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

This hotel has nice rooms, a nice bar and nice staff. The swimming pool is nice, but a big warning: do not order food from the pool. This food is the worst food we have had on our two-week trip to Mexico.

Helpful?
Thank Raymond v
Sydney, Australia
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Unfortunately, the claimed 4 star-hotel is not up to standards. It could qualify for 3 star hotel. I booked for a "Piso Ejecutivo" which is the best quality room they offered in their website. The room I got was quite old and plain. It was supposed to be in the renovated section of the hotel. Quite disappointed. There are many... More 

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Thank JavierAUS
Calgary, Canada
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We were looking for a hotel to stay for a few nights in Cancun. I read a lot of reviews for hotels on trip advisor, and there were some great reviews about this hotel. We weren't disappointed, it was exactly as I expected. The room was clean, the bed was comfortable, the pool was fun and the service at the... More 

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Thank Gena C
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stopped over between long haul flights, hotel was nicer than I expected, rooms are a bit jaded but clean, lobby & pool are very nice. Staff were very helpful and made good restaurant recommendations. Good place to stay for a few days, much more "Mexican" than the beach resort area. Includes breakfast & good wifi. Value for money.

Helpful?
Thank Lara G
Washington DC, District of Columbia
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was fine and clean, nothing jazzy - with bare minimum. A/C seemed bit too noisy. Bathroom was cleaned everyday but refills for soap/shampoo and conditioner wasn't made daily. We asked for towels to be changed and added as we were 2 people in the room, it took them more than 24 hrs and 3 phone calls to replace those.... More 

Helpful?
Thank Inash P
Venezia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Worst Hotel ever in Cancun!! Stayed for 13 NIGHTS, never ever seen a smile from employees!! First morning i ask for a coffee at the bar cost 45 pesos (no receipt), second morning i ask for a coffee cost 40 pesos (again no receipt), third morning i ask for a coffee cost 30 pesos(no receipt)....maybe someone should check on the... More 

Helpful?
1 Thank Filippo C

Travelers are raving about these Cancun hotels

Seattle, Washington
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was nice, clean and welcoming. The property was well kept ad front desk professional. Free shuttle to the mall, surrounding areas and airport. The only drawback was that it was not located on the beach.

Helpful?
Thank reneer560
budapest
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 27, 2015

We have been there just one night, after a longhaul flight. The staff was helpful, and nice. Our room was clean, with two comfortable beds, The dinner was delicious, and relative cheap. We liked this place.

Helpful?
Thank zsolt e
Level Contributor
4 reviews
4 of 5 stars Reviewed December 26, 2015 via mobile

Fantastic little hotel out of the hotel zone. Stay here if you want to experience a more authentic Cancun. The staff are friendly and accommodating and food was delicious! The only downsides are hard bed and no fan. The low price more than makes up for that.

Helpful?
Thank Dixie Y
British Columbia, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 26, 2015

My wife and I have travelled to Cancun and the Mayan Riviera for several years. We are independent travellers and not resort type people so this review is written from that point of view. We were surprised to see the number of poor reviews and in this case I was glad we didn't check out the reviews before booking this... More 

Helpful?
1 Thank Rfairbro
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