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Adhara Hacienda Cancun

Avenida Nader 1 S.M 2 | Quintana Roo, Cancun 77500, Mexico (Formerly Radisson Hotel Hacienda Cancun)
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Adhara Hacienda Cancun
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Adhara Hacienda Cancun
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332 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sommieres, France
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is situated in a very dreary neigbourhood. The rooms are fine, the staff efficient, but you constantly have this feeling, that it is a hotel, that is on its way down. Used to belong to the Radisson chain, but nowhere up to their standard today.

Was this review helpful? Yes 1
Ottawa, Canada
3 reviews 3 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed February 8, 2015

We chose this hotel following staying at a resort in the hotel zone. We needed something central where we could get a good night of sleep. We arrived at the hotel and had unfriendly service from reception. We were brought to a room with 2 double beds when we had reserved a room with a king size bed. We had... More 

Was this review helpful? Yes 2
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 7, 2015

We have stayed in this hotel for 2 weeks. The hotel looks nice on the website, in real a bit less but is just ok, if you not expecting too much. First thing we were surprised was very poor english of hotel staff - there was maybe one person speaking average english so we had many problems with communication, however... More 

Was this review helpful? Yes 3
Sarasota, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2015

We stayed just one night on our way to Isla Mujeres, and we wanted to walk to downtown restaurants and clubs. The hotel is further from the airport than the "hotel strip" options, but it has more personality. Be aware that the city of Cancun has a more eclectic and varied appearance than the beach hotels. Both the public and... More 

Was this review helpful? Yes 1
São Paulo, São Paulo, Brazil
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 22, 2015

This hotel is in the central zone of the city, not in the hotel zone, and this is its main advantage. From here you can explore easier the non-touristic stuff in Cancun, while at the same time enjoy the same excursions all other hotels offer (the hotel has a travel office). The hotel is close to some nice shopping and... More 

Was this review helpful? Yes 1
Mahahual, Mexico
12 reviews 12 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 31, 2014

This hotel used to be a Radisson until recently. I have stayed there several times. I live in Mahahaul, Mexico about 350 km south of Cancun and occasionally have to travel to Cancun to the airport to pickup and drop off friends and relatives. I always stay here because I usually shop while I am there and this hotel is... More 

Was this review helpful? Yes 1
Monterrey, Mexico
Top Contributor
54 reviews 54 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 20, 2014

The rooms, beds, installations are good,not great, but for a short stay it is good, as long as your room air conditioner is loud and noisy, if not you will hear everything from all nearby rooms. You can hear the footsteps, doors opening and closing, hanging clothes, voices, or if your room faces the pool, you can hear the talking,... More 

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 15, 2014 via mobile

I liked the hotel, every employee were very friendlies and the rooms were nice. The food was very delicious, in general, the whole esperience was good. In my next travel to cancun I definitively go back.

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 1, 2014

Checked in and should have known right away how bad this was going to be, temperature in lobby had to be in the high 80's, front desk employees were using box fans behind the counter. Walked into my room, and it was showing 30 C (86F) on the thermostat. AC going full blast, but no cold air. Called front desk,... More 

Was this review helpful? Yes 4
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 1, 2014

We used this hotel for our first 3 nights in Mexico. We wanted a hotel in the downtown-area, close to the bus-terminal, where we could relax and adjust to Mexico-time. And for that, the hotel was great. The one day, we used the option to go to the beach-club. We liked the beach, but didn't like the loud and monotone... More 

Was this review helpful? Yes 1
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Amenities (24)
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Standard Guest Room with Two Double Beds (19)
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