We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Adhara Hacienda Cancun

Hotel website
Avenida Nader 1 S.M 2 | Quintana Roo, Cancun 77500, Mexico (Formerly Radisson Hotel Hacienda Cancun)
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Adhara Hacienda Cancun
Professional photos View all
Browse nearby
Adhara Hacienda Cancun
Add Photo Write a Review

351 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    57
    133
    112
    31
    18
See reviews for
47
125
29
37
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (351)
  • Mar-May only
    (106)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (116)
All months
Bergen, Norway
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for my final 2 nights in Mexico, after having backpacked on the Riviera Maya for a few weeks. The location was quite all right. Walking distance to the ADO bus station, markets (Mercado 23 and Mercado 28), restaurants and supermarkets. The staff were nice - very polite and accommodating. Room had A/C, and it was very spacious... More 

Was this review helpful? Yes
Sydney, Australia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 11, 2015

We were only in Cancun overnight but found the hotel to be clean and comfortable. The staff were excellent and food in the restaurant was nice and not expensive. We took a local bus and did a round trip to the hotel zone.

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 5, 2015

Where to begin. The room was OK, no mini fridge, no free water considering water in Cancun is not potable, and they wanted to charge people 2 dollars per water bottle. There were roaches everywhere, we had to call reception more than 10 times in two days; light fixtures in the room were not working, the tub had no tampon,... More 

Was this review helpful? Yes 3
ISRAEL M, Gerente at Adhara Hacienda Cancun, responded to this review

Good day thank you for your comments, I tellyou that we have a maintenance plan and fumigation in the hotel, Service beach club is subject to availability and we would like to discuss more detail give our email gerencia@gphoteles.com More 

Travelers are raving about these Cancun hotels

Cuernavaca, Mexico
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed April 2, 2015

I stayed for 3 days (business) at this hotel. It was formerly a Radisson hotel and standard is quite good. Location good in downtown Cancun (although a bit shady area surrounding it). However - for catering to business travelers, this hotel gets a big thumb down. Only in the lobby area was I able to get a somewhat good (albeit... More 

Was this review helpful? Yes 2
Sommieres, France
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed March 26, 2015

The hotel is situated in a very dreary neigbourhood. The rooms are fine, the staff efficient, but you constantly have this feeling, that it is a hotel, that is on its way down. Used to belong to the Radisson chain, but nowhere up to their standard today.

Was this review helpful? Yes 1
ISRAEL M, Gerente at Adhara Hacienda Cancun, responded to this review
Google Translation

Buen dia, les agradecemos mucho sus comentarios, el hotel esta situado en una area residencial tranquila y segura , tenemos... More 

Ottawa, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed February 8, 2015

We chose this hotel following staying at a resort in the hotel zone. We needed something central where we could get a good night of sleep. We arrived at the hotel and had unfriendly service from reception. We were brought to a room with 2 double beds when we had reserved a room with a king size bed. We had... More 

Was this review helpful? Yes 2
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 7, 2015

We have stayed in this hotel for 2 weeks. The hotel looks nice on the website, in real a bit less but is just ok, if you not expecting too much. First thing we were surprised was very poor english of hotel staff - there was maybe one person speaking average english so we had many problems with communication, however... More 

Was this review helpful? Yes 4
Sarasota, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 28, 2015

We stayed just one night on our way to Isla Mujeres, and we wanted to walk to downtown restaurants and clubs. The hotel is further from the airport than the "hotel strip" options, but it has more personality. Be aware that the city of Cancun has a more eclectic and varied appearance than the beach hotels. Both the public and... More 

Was this review helpful? Yes 1
São Paulo, São Paulo, Brazil
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 22, 2015

This hotel is in the central zone of the city, not in the hotel zone, and this is its main advantage. From here you can explore easier the non-touristic stuff in Cancun, while at the same time enjoy the same excursions all other hotels offer (the hotel has a travel office). The hotel is close to some nice shopping and... More 

Was this review helpful? Yes 1
Mahahual, Mexico
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed December 31, 2014

This hotel used to be a Radisson until recently. I have stayed there several times. I live in Mahahaul, Mexico about 350 km south of Cancun and occasionally have to travel to Cancun to the airport to pickup and drop off friends and relatives. I always stay here because I usually shop while I am there and this hotel is... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

320 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (131)
Viewed
Room/suite (15)
Viewed
Pool/beach area (27)
Viewed
View from room (8)
Viewed
Hotel & grounds (29)
Viewed
Bathroom (3)
Viewed
Dining (4)
Viewed
Other (45)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (148)
Viewed
Amenities (24)
Viewed
Executive Club Room (21)
Viewed
Pool (12)
Viewed
Restaurants and Bars (4)
Viewed
Standard Guest Room with One King Bed (21)
Viewed
Standard Guest Room with Two Double Beds (19)
Viewed
Suite (22)
Viewed
The Hotel (25)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (21)
Viewed
Business center/function rooms (3)
Viewed
Dining (5)
Viewed
Room/suite (7)
Viewed
Pool/beach area (2)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Cancun hotels
0.6 mi away
La Quinta Inn & Suites Cancun
5.4 mi away
Cancun Clipper Club
Cancun Clipper Club
#88 of 178 in Cancun
3.5 of 5 stars 377 reviews
5.1 mi away
Real Inn Cancun
Real Inn Cancun
#54 of 178 in Cancun
4.0 of 5 stars 141 reviews
Show Prices
Show Prices
Show Prices
5.1 mi away
Beachscape Kin Ha Villas & Suites
0.5 mi away
Hotel Ramada Cancun City
Hotel Ramada Cancun City
#84 of 178 in Cancun
3.5 of 5 stars 184 reviews
0.3 mi away
Hotel el Rey Del Caribe
Hotel el Rey Del Caribe
#33 of 178 in Cancun
4.5 of 5 stars 427 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay