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Bsea Cancun Plaza

Boulevard Kukulcan Km 20.5 | Hotel Zone, Cancun 77500, Mexico (Formerly Cancun Plaza Condo Hotel)
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Bsea Cancun Plaza
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Bsea Cancun Plaza
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127 reviews from our community

Traveler rating
    15
    34
    27
    16
    35
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27
31
14
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (40)
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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 30, 2015

I stayed here for 7 days with my family. We had a great view, the staff in the restaurant were mostly friendly, and the pool was never crowded. Other than that... the bathrooms were disgusting, the beds, pillows and sheets need replaced immediately and everything needs sanitized. We woke up with bites on our face from the pillows, the cable... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2015

We stayed at the Bsea Cancun Plaza Hotel from Jan 23-27th 2015. We (me and my bff) were there to celebrate my 30th birthday. The hotel itself was ok. The room was pretty outdated. The bathroom had a ceiling tile that was missing and exposed the piping and wires, Room service came everyday and the air-conditioning and ceiling fan worked... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 28, 2015

We really enjoyed staying at this hotel. We arrived at 9am in the morning and since you can't check in until later the receptionist allowed us to leave our luggages in their office. We changed and went out along the Hotel Zone. Overall we really enjoyed staying here. Staff were kind and flexible with us. They allowed us to check... More 

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Sao Paulo, SP
Top Contributor
240 reviews 240 reviews
24 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed February 24, 2015

BSEA Cancun Plaza, or just Cancun Plaza, is a place full of studios/condos/flats or whatever you callthem. Of curse it's not a Resort Hotel so you should no expect such a service. Still, you're in front of the beach, and they also have an infinity pool and the place is quite calm, very good to relax. Other guests are also... More 

Was this review helpful? Yes 1
Calgary, Canada
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed February 22, 2015

We picked this hotel for a one night stay before heading to Merida, the reviews and pictures looked ok. Rooms are dirty, no hot water, no free wi-fi and they cant even turn the lights in the corridors on..... There are many other options to choose from, this is not worth the money.

Was this review helpful? Yes 3

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UK
Contributor
14 reviews 14 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 30, 2015

This was my second time here and sadly I felt disappointed on this occasion. My big issue is how dirty the rooms are...My balcony still had some old beer cans from previous guests sitting there..also the phone book sitting on the bed side desk had white chewing gum stuck to it...Also the chairs in the room are the outside white... More 

Was this review helpful? Yes 2
Montana
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 18, 2015

We are very easy to please travelers, simple is perfect for us, therefore, when I read some of the reviews of Cancun Plaza, I thought that maybe these were some picky travelers. HUGE MISTAKE THAT I WILL TRY VERY HARD NOT TO REPEAT!!!!. We made our New Years Vacation reservation in September. Pictures of the room that we booked online... More 

Was this review helpful? Yes 1
San Francisco, California
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 7, 2015

Not a hotel but group of individual owned one bedroom apartments that are managed by a small office in entrance. Probably built in 70s - in desperate need of a remodel. Quality of each apartment is based on furniture, linens and towels provided by owner - we had 2 rooms and the quality in each was very different. Our room... More 

Was this review helpful? Yes 1
Moneta, Virginia
1 review
4 of 5 stars Reviewed January 3, 2015

Stayed here during Christmas 2014. It's not all inclusive but it is nice. Small rooms with two beds and a very small kitchen. It is ocean front which was nice and it has an infinity pool. It has a restaurant and bar to the right of the pool. The TV and internet were ok but I was just glad to... More 

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Dallas, Texas
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 23, 2014

We travel a lot and the pictures on expedia of this place didnt look as bad as the reviews i read so i thought what the heck lets book it. HUGE MISTAKE!!!!! didnt have king size bed i booked available and wanted to give the wife and i a double bed room not the way you wanna spend 6 days... More 

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aliveunique, Manager at Bsea Cancun Plaza, responded to this review

Thank you for your time in review your stay, Bsea Cancun Plaza is a well know building which is been in operation for 30 years, this time the pool was taking care as fast as operation was allowed. Thank you for your support regards operatios Bsea Cancun Plaza More 

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