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Bsea Cancun Plaza

Boulevard Kukulcan Km 20.5 | Hotel Zone, Cancun 77500, Mexico (Formerly Cancun Plaza Condo Hotel)
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Bsea Cancun Plaza
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136 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

It might be old but had air conditioning and the service was good. Apartment cleaned daily, towels changed. Microwave available and adjoining room had a small stove top with basic cooking tools, no electric jug. Staff were inobtrusive but friendly. Lovely infinity pool and a toddlers pool. Restaurant virtually on the beach with a good choice of food. Small shop... More 

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Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

I booked this place based on good number of positivies of reviews. Big mistake! The two rooms were in bad shape, nothing like the pictures. I kept an open mind and overlooked at disgusting spots.My sibblings stayed in the hotel next door for $50 more each night and ALL INCLUSIVE, it was worth it! I requested to shorten our stay... More 

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aliveunique, Public Relations Manager at Bsea Cancun Plaza, responded to this review

Lupita, thank you for your time in review your stay, we read every comment and attend your level of needs according with our type of hotel. Regards from Cancun BSEA CANCUN PLAZA More 

Travelers are raving about these Cancun hotels

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Title tells it all. Stayed here for one night after spending all day at the beach in Cozumel. After taking the ferry back to playa del Carmen, we rented a car and drove up to Cancun (only because I booked it earlier thinking that we were leaving to the airport the next day). I was so tired from the trip... More 

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aliveunique, Public Relations Manager at Bsea Cancun Plaza, responded to this review

Kyle, thanks for your time in review your stay. regards from Cancun BSEA CANCUN PLAZA More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 30, 2015

I stayed here for 7 days with my family. We had a great view, the staff in the restaurant were mostly friendly, and the pool was never crowded. Other than that... the bathrooms were disgusting, the beds, pillows and sheets need replaced immediately and everything needs sanitized. We woke up with bites on our face from the pillows, the cable... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 14, 2015

We stayed at the Bsea Cancun Plaza Hotel from Jan 23-27th 2015. We (me and my bff) were there to celebrate my 30th birthday. The hotel itself was ok. The room was pretty outdated. The bathroom had a ceiling tile that was missing and exposed the piping and wires, Room service came everyday and the air-conditioning and ceiling fan worked... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 28, 2015

We really enjoyed staying at this hotel. We arrived at 9am in the morning and since you can't check in until later the receptionist allowed us to leave our luggages in their office. We changed and went out along the Hotel Zone. Overall we really enjoyed staying here. Staff were kind and flexible with us. They allowed us to check... More 

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Sao Paulo, SP
Level Contributor
243 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
3 of 5 stars Reviewed February 24, 2015

BSEA Cancun Plaza, or just Cancun Plaza, is a place full of studios/condos/flats or whatever you callthem. Of curse it's not a Resort Hotel so you should no expect such a service. Still, you're in front of the beach, and they also have an infinity pool and the place is quite calm, very good to relax. Other guests are also... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
1 of 5 stars Reviewed February 22, 2015

We picked this hotel for a one night stay before heading to Merida, the reviews and pictures looked ok. Rooms are dirty, no hot water, no free wi-fi and they cant even turn the lights in the corridors on..... There are many other options to choose from, this is not worth the money.

Was this review helpful? Yes 3
UK
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed January 30, 2015

This was my second time here and sadly I felt disappointed on this occasion. My big issue is how dirty the rooms are...My balcony still had some old beer cans from previous guests sitting there..also the phone book sitting on the bed side desk had white chewing gum stuck to it...Also the chairs in the room are the outside white... More 

Was this review helpful? Yes 2
Montana
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 18, 2015

We are very easy to please travelers, simple is perfect for us, therefore, when I read some of the reviews of Cancun Plaza, I thought that maybe these were some picky travelers. HUGE MISTAKE THAT I WILL TRY VERY HARD NOT TO REPEAT!!!!. We made our New Years Vacation reservation in September. Pictures of the room that we booked online... More 

Was this review helpful? Yes 1
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