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All 175 Cancun hotels

Hotel Plaza Caribe

3.0 of 5 Hotel   |   Av. Tulum con Av. Uxmal Lote.19 Smza.23, Calle. Pino s/n Col. Centro, Cancun 77500, Mexico
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Hotel Plaza Caribe
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Ranked #106 of 175 hotels in Cancun
A recent review
4 of 5 stars reviewed 1 week ago
Marcel B Los Angeles, California
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81 people have reviewed this hotel

Traveler rating
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    22
    15
    10
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11
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6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Los Angeles, California
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

The sole reason I picked this place is the proximity to the ADO Bus Terminal, it's just next door. The place got only mediocre reviews on TA, however I think it was better than expected. Maybe because I had very low expectations. It's close to a street with some touristy restaurants and bars and 7-11 like stores left and right.... More

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St. Catharines, Canada
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed 1 week ago

We needed a hotel close to the bus station for rest before a flight out of Mexico the following day. This hotel was conveniently located but had seen better years. Run down and in need of upkeep is the best way to say it I think. Lights burned out in the room, lampshades stained, no hot water and two towels... More

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Sydney
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 13, 2014

We stayed here for two nights in early Feb as we were starting a tour of Central America and it was the hotel used by the tour group. The hotel was fine - a little unconventional by western standards in terms of the bathroom/shower situation but otherwise it was fine. The room was clean, the air con worked well (and... More

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Alice Springs, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed March 6, 2014

stopping in cancun from the bus, tired, hungry, i walked across the street to this hotel got a room for 590 pesos, the room was old musty broken chair old bed, the remote didnt work, the wifi didnt work, so i complained, i was given another room smaller not smelly but loud, at midnight children screaming, pool activites, i called... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 15, 2014

Terrible/rude customer service. Room smelled really musty and mouldy. Badly designed bathroom that allow other guests to see you using the toilet through the shower glass... I could go on. Conveniently close to the ADO bus station so we should have just caught the bus straight out of Cancun.

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San Antonio, Texas
Contributor
11 reviews 11 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 5, 2014

I spent 3 nights here because of convenience to the ADO. There is plenty of renovating going on in some of the buildings and reception is unfazed at giving you a room next door to one that's demolished inside and under construction, noisy. Beds and pillows are not the best, linens are thread bare, housekeeping is slow, towel exchange longer(expect... More

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New York City, New York
Contributor
12 reviews 12 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 29, 2014

Poor planning found me at the Cancun bus terminal at 11:45pm with a dead cell phone and nowhere to stay. I wandered around a bit before deciding on this place, which is literally right across the street from the terminal--there was a sign outside advertising a double room for $590 pesos ($44 US), and I was desperate, so I figured... More

Was this review helpful? Yes 2
New York
Top Contributor
58 reviews 58 reviews
24 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 6, 2013

My partner and I stayed 2 nights at the Plaza Caribe in mid November. We had a small poolside room which was ideal. The pool was clean & well maintained and ideal for the sunny Cancun weather. The hotel location was great - right across the street from the ADO bus terminal. Many small non-touristy stores, bars and restaurants well... More

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Pittsburgh, Pennsylvania
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 29, 2013

I've stayed here twice now. Both times I've travelled in by bus from Valladolid late, stayed in this hotel overnight then caught the bus to the airport in the AM. The hotel is literally across the stree from the bus station, so you only need to drag your suitcase by 100ft or so. The staff are friendly. The restaurant is... More

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Cancún
1 review
4 of 5 stars Reviewed October 20, 2013

Air condition filter was so clogged that air was not cooling everything else was perfect, restaurant great, the location was excellent, Maintenance should be more efficient for the Hotel and the clients, temperature is very hot

Review collected in partnership with Easytobook.com

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Additional Information about Hotel Plaza Caribe

Also Known As:
Plaza Caribe Hotel
Address: Av. Tulum con Av. Uxmal Lote.19 Smza.23, Calle. Pino s/n Col. Centro, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#106 Business Hotel in Cancun
#106 Spa Hotel in Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Plaza Caribe 3*
Official Description (provided by the hotel):
It is located in the tourist and business area, just a few steps of Malls, handicraft markets, prestige shops, banks and goverment offices only 10 minutes from the white sand beaches and 20 minutes from Cacún´s International Airport and a few steps from the bus station just walk across the street. ... more   less 
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