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All 174 Cancun hotels

Hotel Plaza Caribe

3.0 of 5 Hotel   |   Av. Tulum con Av. Uxmal Lote.19 Smza.23, Calle. Pino s/n Col. Centro, Cancun 77500, Mexico
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Hotel Plaza Caribe
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Ranked #91 of 174 hotels in Cancun
A recent review
4 of 5 stars reviewed 2 weeks ago
TimMPerth Perth, Australia
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93 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Perth, Australia
Top Contributor
206 reviews 206 reviews
42 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I must admit I was expecting less from this pkace by the reviews but was quite pleased with my one night stay. The room was clean and spacious and the staff were very friendly. The restaurant was okay but there are far better and cheaper meals to be had nearby. The location is handy for an early departure from cancun.

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20 reviews 20 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 7, 2014

We stayed in room 103 and omg it was noisy!! Its on the bottom floor of the building and every morning from 5am onwards you hear everybody's luggage rolling outside the hallway. The rooms are not soundproof at all. We got a morning call at 6:30am when we didn't ask for a morning call. Then get woken up by the... More

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4 reviews 4 reviews
3 of 5 stars Reviewed June 30, 2014

It's okay. The A/C works and it is close to the bus terminal. It also has a small gym if you are interested. Just stay away from the hotel restaurant. The food is no good. Good for a one night stay on your way to someplace else.

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Merida, Mexico
Top Contributor
184 reviews 184 reviews
85 hotel reviews
172 helpful votes 172 helpful votes
2 of 5 stars Reviewed June 29, 2014

there is only one positive thing about staying at this place: if you have an early flight out of cancun it is directly in front of the ADO bus station. the rest...i have stayed here several times and it seems to just be getting worse and worse, the rooms havent been renovated in 30 years and the pool is either... More

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Holland, Michigan
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 3, 2014

I stay here every time I need to overnight by the bus station. It's quiet which is hard to find in that area. Safe, clean and convenient. Nice restaurant attached.The parrots are a nice touch. Great spot.

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Los Angeles, California
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 11, 2014

The sole reason I picked this place is the proximity to the ADO Bus Terminal, it's just next door. The place got only mediocre reviews on TA, however I think it was better than expected. Maybe because I had very low expectations. It's close to a street with some touristy restaurants and bars and 7-11 like stores left and right.... More

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St. Catharines, Canada
16 reviews 16 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 10, 2014

We needed a hotel close to the bus station for rest before a flight out of Mexico the following day. This hotel was conveniently located but had seen better years. Run down and in need of upkeep is the best way to say it I think. Lights burned out in the room, lampshades stained, no hot water and two towels... More

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Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 13, 2014

We stayed here for two nights in early Feb as we were starting a tour of Central America and it was the hotel used by the tour group. The hotel was fine - a little unconventional by western standards in terms of the bathroom/shower situation but otherwise it was fine. The room was clean, the air con worked well (and... More

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Alice Springs, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed March 6, 2014

stopping in cancun from the bus, tired, hungry, i walked across the street to this hotel got a room for 590 pesos, the room was old musty broken chair old bed, the remote didnt work, the wifi didnt work, so i complained, i was given another room smaller not smelly but loud, at midnight children screaming, pool activites, i called... More

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 15, 2014

Terrible/rude customer service. Room smelled really musty and mouldy. Badly designed bathroom that allow other guests to see you using the toilet through the shower glass... I could go on. Conveniently close to the ADO bus station so we should have just caught the bus straight out of Cancun.

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Additional Information about Hotel Plaza Caribe

Address: Av. Tulum con Av. Uxmal Lote.19 Smza.23, Calle. Pino s/n Col. Centro, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Plaza Caribe 3*
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Also Known As:
Plaza Caribe Hotel

32 photos of this hotel

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Hotel & grounds (4)
Pool/beach area (2)
Room/suite (8)
Family/play areas (1)
Dining (1)
Bathroom (2)
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Room/suite (4)
Business center/function rooms (1)
Dining (1)
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Hotel & grounds (1)
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Other (3)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
It is located in the tourist and business area, just a few steps of Malls, handicraft markets, prestige shops, banks and goverment offices only 10 minutes from the white sand beaches and 20 minutes from Cacún´s International Airport and a few steps from the bus station just walk across the street. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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