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Hotel Plaza Caribe

3.0 of 5 Av. Tulum con Av. Uxmal Lote.19 Smza.23, Calle. Pino s/n Col. Centro, Cancun 77500, Mexico
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Hotel Plaza Caribe
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Hotel Plaza Caribe
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101 reviews from our community

Traveler rating
    18
    29
    26
    18
    10
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14
31
17
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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London, United Kingdom
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel as part of a tour. If you need easy access to the bus station it is a great spot but I am not sure why else people would stay here. The rooms were a bit shabby. Relatively clean. Reception staff were not very friendly or helpful. The area is very busy with traffic and we... More

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HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for taking your time to share with all of us this review. I regret you weren't pleased with your stay, and that the hotel didn't live up to your expectations. I would exhort any guest who is having a bad experience to seek help while on the premises so that a suitable solution can be found.... More

Mérida, Yucatan, Mexico
Contributor
17 reviews 17 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This a no bells and whistle kind of place, but it great if you are looking for a decent nights sleep in Cancun. We chose this place because of its proximity to the bus station. We were very please with the place for what we paid for. The rooms were clean and the front desk staff was very friendly. So... More

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HotelPlazaCaribe, Gerente de Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for sharing your review, it’s great to know that Hotel Plaza CAribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. I’m very proud of our friendly... More

Merida, Mexico
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 18, 2014

This hotel is perfect for those who live in Merida and need to take a flight from Cancun. You just get off the bus from Merida, cross the street and you're there... when you need to go to the airport, cross back and get on the every.half-hour service to CUN The hotel is not fancy but it is clean and... More

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Perth, Australia
Top Contributor
206 reviews 206 reviews
42 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed August 13, 2014 via mobile

I must admit I was expecting less from this pkace by the reviews but was quite pleased with my one night stay. The room was clean and spacious and the staff were very friendly. The restaurant was okay but there are far better and cheaper meals to be had nearby. The location is handy for an early departure from cancun.

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sydney
Contributor
20 reviews 20 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 7, 2014

We stayed in room 103 and omg it was noisy!! Its on the bottom floor of the building and every morning from 5am onwards you hear everybody's luggage rolling outside the hallway. The rooms are not soundproof at all. We got a morning call at 6:30am when we didn't ask for a morning call. Then get woken up by the... More

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miami
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed June 30, 2014

It's okay. The A/C works and it is close to the bus terminal. It also has a small gym if you are interested. Just stay away from the hotel restaurant. The food is no good. Good for a one night stay on your way to someplace else.

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Merida, Mexico
Top Contributor
183 reviews 183 reviews
84 hotel reviews
176 helpful votes 176 helpful votes
2 of 5 stars Reviewed June 29, 2014

there is only one positive thing about staying at this place: if you have an early flight out of cancun it is directly in front of the ADO bus station. the rest...i have stayed here several times and it seems to just be getting worse and worse, the rooms havent been renovated in 30 years and the pool is either... More

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Holland, Michigan
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 3, 2014

I stay here every time I need to overnight by the bus station. It's quiet which is hard to find in that area. Safe, clean and convenient. Nice restaurant attached.The parrots are a nice touch. Great spot.

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Los Angeles, California
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 11, 2014

The sole reason I picked this place is the proximity to the ADO Bus Terminal, it's just next door. The place got only mediocre reviews on TA, however I think it was better than expected. Maybe because I had very low expectations. It's close to a street with some touristy restaurants and bars and 7-11 like stores left and right.... More

Was this review helpful? Yes 2
St. Catharines, Canada
Senior Contributor
28 reviews 28 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 10, 2014

We needed a hotel close to the bus station for rest before a flight out of Mexico the following day. This hotel was conveniently located but had seen better years. Run down and in need of upkeep is the best way to say it I think. Lights burned out in the room, lampshades stained, no hot water and two towels... More

Was this review helpful? Yes 1
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Additional Information about Hotel Plaza Caribe

Address: Av. Tulum con Av. Uxmal Lote.19 Smza.23, Calle. Pino s/n Col. Centro, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Plaza Caribe 3*
Number of rooms: 133
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Also Known As:
Plaza Caribe Hotel

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