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Hotel Plaza Caribe

3.0 of 5 Av. Tulum con Av. Uxmal Lote.19 Smza.23, Calle. Pino s/n Col. Centro | In Front of Ado Bus Station, Cancun 77500, Mexico
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Hotel Plaza Caribe
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Hotel Plaza Caribe
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120 reviews from our community

Traveler rating
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    33
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Shawano, Wisconsin
1 review
4 of 5 stars NEW

If you are travelling by bus you can't beat the convenience of this place! I stayed here just last week before returning home. The staff was great along with the restaurant, although I found it funny I was told it was too far to walk to Mecado 28.Despite having just broken my toe the day before, I had no problem... More 

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Nijmegen
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We have been there 2 nights. The first night we had a lot of noise (probably from the air conditioning from other rooms) and the second time there was a performance in the bar with extremely loud music that could be heard throughout the hotel

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Plaza Caribe H, Ventas at Hotel Plaza Caribe, responded to this review

Dear "FrankH58" Thank you very much for taking your time to share with all of us this review. I regret you weren't pleased with your stay, and that the hotel didn't live up to your expectations. Every constructive criticism you’ve shared with us has been taken very seriously by our team in order to keep standards, expected by our guests... More 

Brighton, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Booked in here for some real R&R after a week cycling in Yatacan BUT impossible to relax or get much sleep as their air conditioning sounds like someone mowing their lawn a metre away from you, this noise is throughout, it literally sounds like its going to explode, wouldn't complain but spent the money in a 4 Star and it's... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Short: clean, convenient, quaint, oasis. Long: We wanted a clean, safe, comfortable place for the night enroute to Cozumel. We found it without a hitch. We rode the ADO bus from the airport and wanted to be close to the same station for the second day of travel. I like to feel like I have gone somewhere when I travel,... More 

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Plaza Caribe H, Ventas at Hotel Plaza Caribe, responded to this review

Dear Lynn K, thank you very much for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. We will be looking forward to your next visit, please do... More 

San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Excellent location across from the bus station. We stayed one night before a very early flight and were extremely relieved we didn't have to lug our luggage around with us trying to find a hotel. I concur with another reviewer though...we had to wake up at 3:30 am for our flight and the bar had a live band that played... More 

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Plaza Caribe H, Ventas at Hotel Plaza Caribe, responded to this review

Dear "ClaireBanksByars" Thank you very much for taking your time to share with all of us this review. I regret you weren't pleased with your stay, and that the hotel didn't live up to your expectations. I would exhort any guest who is having a bad experience to seek help while on the premises so that a suitable solution can... More 

Saint Peters, Missouri
Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I showed up at 12:30 p.m. from Merida with a flight the next morning. Club was loud and continued until 2:30 - they put me in a room that overlooked the club patio area with no shade on the window - just a sheer - I called down three different times and was told the music would stop in 10... More 

Was this review helpful? Yes 1
Plaza Caribe H, Ventas at Hotel Plaza Caribe, responded to this review

Dear "TONDUE1234" Thank you very much for taking your time to share with all of us this review. I regret you weren't pleased with your stay, and that the hotel didn't live up to your expectations. I would exhort any guest who is having a bad experience to seek help while on the premises so that a suitable solution can... More 

London, Canada
Senior Contributor
25 reviews 25 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 8, 2015

Hotel is very convient for catching the ADO bus to Merida ( right across the street). Due to late arrival in Cancun, we needed a new hotel that was convenient, safe and clean. The staff was friendly, rooms clean and the price was avreage for the area. * reasonable* Rooms are modern in design, surprised considering mexican style of buildings.

Was this review helpful? Yes 1
HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much Gord B for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. I’m very proud of... More 

Lantzville, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 10, 2014

I find the Hotel Plaza Caribe which is directly opposite the ADO bus station in downtown Cancun a safe and handy oasis when I have to wait many hours for a bus or a plane, in my case to Belize destinations. I escape from the busy traffic and pedestrian-clogged street to the hotel's inviting, open garden-girt reception and restaurant area,... More 

Was this review helpful? Yes 1
HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Mrs. Hancock. I know you are a frequent traveler so, thank you very much for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable... More 

Merida, Mexico
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 9, 2014

For approx 900 pesos, I expected a little more. But this place is pretty gosh darn good. Things to improve on: 1) clean the filters if the air conditioners more often. Walking into the room, the smell of musty and mold was pretty bad. My allergies began to flare up. I mean I know this is a humid and ocean... More 

Was this review helpful? Yes
HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. However, we thank you too every... More 

Cozumel, Mexico
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 9, 2014

This hotel is literally right across the street from the bus station, totally convenient. I checked 4 hotels also nearby and booked this one because they had the best price, comfortable beds..the rooms aren't fancy but have all that you need. The shower was amazing. There is a substantial pool and pretty patio restaurant. The food was quite good and... More 

Was this review helpful? Yes
HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. I’m very proud of our friendly... More 

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Additional Information about Hotel Plaza Caribe

Address: Av. Tulum con Av. Uxmal Lote.19 Smza.23, Calle. Pino s/n Col. Centro | In Front of Ado Bus Station, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Plaza Caribe 3*
Number of rooms: 133
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Also Known As:
Plaza Caribe Hotel

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