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All 177 Cancun hotels

Hotel Plaza Caribe

3.0 of 5 Hotel   |   Av. Tulum con Av. Uxmal Lote.19 Smza.23, Calle. Pino s/n Col. Centro, Cancun 77500, Mexico
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Hotel Plaza Caribe
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Ranked #96 of 177 Hotels in Cancun
A recent review
4 of 5 stars reviewed 1 week ago
LynHancock Lantzville, Canada
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107 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lantzville, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I find the Hotel Plaza Caribe which is directly opposite the ADO bus station in downtown Cancun a safe and handy oasis when I have to wait many hours for a bus or a plane, in my case to Belize destinations. I escape from the busy traffic and pedestrian-clogged street to the hotel's inviting, open garden-girt reception and restaurant area,... More 

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HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Mrs. Hancock. I know you are a frequent traveler so, thank you very much for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable... More 

Merida, Mexico
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

For approx 900 pesos, I expected a little more. But this place is pretty gosh darn good. Things to improve on: 1) clean the filters if the air conditioners more often. Walking into the room, the smell of musty and mold was pretty bad. My allergies began to flare up. I mean I know this is a humid and ocean... More 

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HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. However, we thank you too every... More 

Cozumel, Mexico
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is literally right across the street from the bus station, totally convenient. I checked 4 hotels also nearby and booked this one because they had the best price, comfortable beds..the rooms aren't fancy but have all that you need. The shower was amazing. There is a substantial pool and pretty patio restaurant. The food was quite good and... More 

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HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. I’m very proud of our friendly... More 

Placencia, Belize
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am Italian, from Milan, so maybe I am a little spoiled about everything.... First time I slept in this hotel was October 2013, I was traveling from Placencia, Belize to Cancun to pick up my wife at the international Airport. After a night spent awake in a ADO bus I was in need to rest ASAP and I stopped... More 

Was this review helpful? Yes 1
HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for sharing your review, it’s great to know that Hotel Plaza Caribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. I’m very proud of our friendly... More 

London, United Kingdom
Top Contributor
53 reviews 53 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed November 16, 2014

We stayed at this hotel as part of a tour. If you need easy access to the bus station it is a great spot but I am not sure why else people would stay here. The rooms were a bit shabby. Relatively clean. Reception staff were not very friendly or helpful. The area is very busy with traffic and we... More 

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HotelPlazaCaribe, Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for taking your time to share with all of us this review. I regret you weren't pleased with your stay, and that the hotel didn't live up to your expectations. I would exhort any guest who is having a bad experience to seek help while on the premises so that a suitable solution can be found.... More 

Mérida, Yucatan, Mexico
Contributor
17 reviews 17 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 28, 2014

This a no bells and whistle kind of place, but it great if you are looking for a decent nights sleep in Cancun. We chose this place because of its proximity to the bus station. We were very please with the place for what we paid for. The rooms were clean and the front desk staff was very friendly. So... More 

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HotelPlazaCaribe, Gerente de Ventas at Hotel Plaza Caribe, responded to this review

Thank you very much for sharing your review, it’s great to know that Hotel Plaza CAribe Cancun has met your expectations in different ways, such as service and rest. We do try to take every opportunity to satisfy our guests needs and desires in order to make every vacation memorable and free of stress. I’m very proud of our friendly... More 

Merida, Mexico
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 18, 2014

This hotel is perfect for those who live in Merida and need to take a flight from Cancun. You just get off the bus from Merida, cross the street and you're there... when you need to go to the airport, cross back and get on the every.half-hour service to CUN The hotel is not fancy but it is clean and... More 

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Perth, Australia
Top Contributor
207 reviews 207 reviews
43 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed August 13, 2014 via mobile

I must admit I was expecting less from this pkace by the reviews but was quite pleased with my one night stay. The room was clean and spacious and the staff were very friendly. The restaurant was okay but there are far better and cheaper meals to be had nearby. The location is handy for an early departure from cancun.

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sydney
Contributor
20 reviews 20 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed July 7, 2014

We stayed in room 103 and omg it was noisy!! Its on the bottom floor of the building and every morning from 5am onwards you hear everybody's luggage rolling outside the hallway. The rooms are not soundproof at all. We got a morning call at 6:30am when we didn't ask for a morning call. Then get woken up by the... More 

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miami
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 of 5 stars Reviewed June 30, 2014

It's okay. The A/C works and it is close to the bus terminal. It also has a small gym if you are interested. Just stay away from the hotel restaurant. The food is no good. Good for a one night stay on your way to someplace else.

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Additional Information about Hotel Plaza Caribe

Address: Av. Tulum con Av. Uxmal Lote.19 Smza.23, Calle. Pino s/n Col. Centro, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Plaza Caribe 3*
Number of rooms: 133
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Also Known As:
Plaza Caribe Hotel
Hotel Style:
#15 Best Value Hotel in Cancun

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