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All 174 Cancun hotels

Mia Cancun

3.0 of 5 Resort   |   Blvd. Kukulcan Km 11.5, Cancun 77500, Mexico (Formerly Avalon Baccara Cancun)
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Ranked #72 of 174 hotels in Cancun
A recent review
4 of 5 stars reviewed 3 weeks ago
Paulina H Glen Allen, Virginia
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340 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

I decided to stay at this hotel for a night so I can easily get to the airport for my 7am flight. I was previously staying at the Paradisus in Riviera Maya, Playa del Carmen which is about 75km from the airport. Mia Cancun is in poor condition. No air conditioning in the lobby. It feel likes a steam room... More

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Glen Allen, Virginia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is nice, quiet, charming place. We stayed on the 4th floor and the view was fantastic. The hotel staff was helpful at all times. I love that this place is hidden in between other smaller properties, so the beach was never crowded. We will definitely come back!

Was this review helpful? Yes 1
GuestServicesPR, Director de Relaciones Públicas at Mia Cancun, responded to this review

Dear guest, thank you so much for your comments, its always our joy to read such nice words. We hope to have you again at Mia Cancún, we would love to welcome you one more time . Regards, More

Bartlett, Illinois
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 22, 2014

This hotel was exactly what I was looking for. Charm quiet and in a way, old world glamorous ! Our room 408, was at the top, considered the "honeymoon suite", adorable. 2 unique terraces one facing lagoon one facing ocean, made the room itself feel like 2 different places. No elevator but that's ok. Just be prepared. Juan Carlos, seemed... More

Was this review helpful? Yes 5
GuestServicesPR, Director de Relaciones Públicas at Mia Cancun, responded to this review

Dear Guest, thank you so much for your review. Its great to have our guest's perspective on their vacation we thank you for taking the time to give us your comments. More

Newcastle upon Tyne, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 17, 2014

We spent the first two nights of our Mexico holiday in Mia Cancun and were so impressed that we booked up to stay for our last night. Every member of staff (without exception) goes above and beyond for hotel guests. We felt more welcome here than we have in any other hotel and certainly didn't feel any pressure to leave... More

Was this review helpful? Yes 4
GuestServicesPR, Director de Relaciones Públicas at Mia Cancun, responded to this review

Thank you for your trust on MIa Cancun, we hope you can visit us again sometime soon. Thanks again for your kind comments. REgards! More

Rochester, Minnesota
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed April 23, 2014

We have been going to Mexico for more than 20 years and have always gone to Baccara, Avalon and now named Mia Cancun. We are members and have enjoyed our time there up to this last visit. As members, we have the same room (101) reserved each year for the same week but, with the new owners, strange things are... More

Was this review helpful? Yes 5
GuestServicesPR, Public Relations Manager at Mia Cancun, responded to this review

Dear ClubMember, thank you for your comments. As a guest of the owner we also take under serious consideration the importance of your experience. Someone from the Vacation Club will contact you and the Club Owner to talk about your experience. Thanks again for your words. More

Chicago, Illinois
Top Contributor
82 reviews 82 reviews
23 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed April 20, 2014

Every person who reserves this hotel knows two things: It is not rated as a 5 star hotel and it does not cost what a 5 star hotel costs. Therefore, to compare the Mia Cancun to what one expects from a 5 star or even a 4 star category is unfair. The following review is based on what Mia Cancun... More

Was this review helpful? Yes 8
GuestServicesPR, Director de Relaciones Públicas at Mia Cancun, responded to this review

Dear Guest, thank you for your kind words. It´s always good to have a subjective point of view and we are greatfull that you are sharing your experience at our Hotel. Please keep us in mind when you come back to Cancun. We would love to have you back. More

Milwaukee, Wisconsin
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2014

My boyfriend and I had an amazing Valentines Day vacation here. We originally were to stay in the Honeymoon suite, but had some passport issues and needed to reschedule our stay. The dates we wanted to switch to, the Honeymoon suite was booked, so they gave us a free upgrade to the Penthouse Suite! That room is nothing short of... More

Was this review helpful? Yes 2
GuestServicesPR, Director de Relaciones Públicas at Mia Cancun, responded to this review

Dear Guests, thank ou for your comments. Please give a chance to have you back, we would love to be a part of your next special ocassion one more time. Thank you again for your kind comments. More

Winnipeg
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 13, 2014

We stayed in Mia Cancun Hotel on February 13 for 4 nights. The hotel had rustic Mexican style architectural design. Unique and nothing like the other gigantic hotels in Cancun. Our room was on the main floor facing the street of Kukulcan Blvd. Because the hotel is sitting up high, we didn’t get bothered by the noise from the busy... More

Was this review helpful? Yes 1
GuestServicesPR, Guest Relations Manager at Mia Cancun, responded to this review

Thank you so much for your comments. We are very happy to have among our staff great people like Henry, Alex & of course Juan Carlos. We thank you for your kind words. Please let us know when you will come back. We will be happy to have you with us again. It will give us another excuse to pamper... More

Charlotte
Contributor
16 reviews 16 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 7, 2014

Before booking at the Mia Cancun we read all the TA reviews and thought we knew what we were getting ourselves into. We were wrong. When they say this place has stairs, that is an understatement. If you stay here, you will find yourselves trudging up and down them more often than you wish. Check in and check out were... More

Was this review helpful? Yes 2
Jori H, Director de Relaciones Públicas at Mia Cancun, responded to this review

Dear Guest we are sorry you had such a poor experience at our Hotel. We thank you for your comments about the service and facilities. We hope you can give us a chance to come back so you can see we improve ourselves and check on the several things you pointed out. We can assure you we work constantly to... More

Dallas, Texas
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 6, 2014

This is a small beach front hotel with beautiful Mexican tile and a lovely beach. We had a room facing the ocean, with sliding doors to a patio that we opened at night for the sea breeze. The original room we were given had an air conditioner that did not cool the room. They were able to move us to... More

Was this review helpful? Yes 1
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Additional Information about Mia Cancun

Address: Blvd. Kukulcan Km 11.5, Cancun 77500, Mexico (Formerly Avalon Baccara Cancun)
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mia Cancun 3*
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Also Known As:
Avalon Baccara Cancun Hotel Cancun
Avalon Baccara Hotel Cancun
Avalon Baccara Resort Cancun

738 photos of this hotel

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Two-Bedroom Suite (69)

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Amenities

Bar / Lounge Beach Beverage Selection Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style
#37 Romantic Hotel in Cancun #44 Top resorts Hotel in Cancun #55 On the Beach Hotel in Cancun #72 Business Hotel in Cancun
Hotel Class
Number of rooms
27

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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