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NYX Hotel Cancun

3.0 of 5 Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico
Best prices for: 1 room 1 guest
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NYX Hotel Cancun
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NYX Hotel Cancun
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390 reviews from our community

Traveler rating
    110
    131
    79
    31
    39
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Helsinki, Finland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Compared to all the huge hotels in the zone NYX is much smaller and therefor a lot nicer, in our opinion. The staff was nice and even the basic (cheapest) room was very big, modern and clean. The only downside was lacking of a balcony or a proper window. The beach in front of NYX is really beautiful, allthough it... More 

Was this review helpful? Yes
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Thank you so much for the interest shown in NYX Hotel Cancún. We truly appreciate the time you have taken to share your experience during your stay. We are also thankful for the areas of improvement that you've pointed, be sure that we will verify the details mentioned, in order to meet their needs and fulfill your expectations. We... More 

1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel was a blast! We got to play volleyball everyday with Evian turanzas the activities instructor! There was so much for you to do! The food and drinks were great! Overall it was fun and I can't wait to go back!

Was this review helpful? Yes
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Melissaan Awesome to hear how fun you had it! We feel proud for this We will tell Evian your comments. Thank your for taking the time and Share your Experience in NYX Hotel Cancun We hope that next time you come you think of us as your option for hosting you again. It would be a pleasure! Cordially The... More 

Greenville, South Carolina
Top Contributor
172 reviews 172 reviews
20 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Location, location, location! This is my 4th time staying at the hotel and I am always made to feel at home. The staff is great and really tries to accomodate your needs. The beach is fabulous and one of the restaurants overlooks the beach perfect for lunch or dinner with nice view. You are in walking distance of Plaza Flamingos... More 

Was this review helpful? Yes 1
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Tangaroa Thanks for sharing your experience, is a pleasure to have your comments. Is a accomplishment to have a helpful Staff. We hope to be your option the next time you come to cancun. Will be a pleasure to have you again! Cordially The Management Team More 

Helena
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

This was the second cheapest hotel on the beach in the Hotel Zone when we booked our trip to Cancun, I was not expecting much but was pleasantly surprised. The hotel was clean, staff was VERY helpful and friendly. Breakfast buffet was tasty and a good deal but we only did it twice, the service on the beach and the... More 

Was this review helpful? Yes 1
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Jaimee S. Many thanks for your review of our hotel your comments are highly appreciated since they help us to improve our areas of opportunity.Is a accomplishment to have a helpful Staff, be sure that they work hard for provide a quality service. We hope that next time you come you think of us as your option for hosting... More 

Stm
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Just had a great vacation at the Nyx Hotel. What a location..perfect! Beach right there,Walking distance to mall and shops.Loved the restaurant food abundant and good. Loved the fact it wasn't gigantic.service and staff excellent .Would definately repeat.

Was this review helpful? Yes 1
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Cristina Thanks for sharing your experience is a pleasure to have your comments. We are grateful for your comment. We strive to provide a pleasant service! Will be a pleasure to have you again! Cordially The Management Team More 

Kenosha
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We purchased our timeshare 12 years ago when it was the Avalon Grand. Though promised, we have not been provided with much information about the new ownership, policies and eliminations of owner perks (like the free beverage bar and complete kitchenettes). On the plus side, there are some good things happening at the NYX which include reasonably priced all-inclusive meal... More 

Was this review helpful? Yes 4
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Beaner Many thanks for your review of our hotel your comments are highly appreciated since they help us to improve our areas of opportunity. Be sure that we will Vrify the details mentioned, in order to meet their needs and fulfill your expectations. Thanks for the recognition to our manager! Let us know your next visit to NYX Hotel... More 

St.Petersburg
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 1 week ago

Firstly would like to express my great thanking to the reseption guys and bellboys who were really great, kind to me and my requests. Their help, recommendations and advices were really usefull in my local trips. Thanks for the splendid room, where I lived and was treated like a queen. It was my first fascinating time in Cancun and certainly... More 

Was this review helpful? Yes 1
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Helen H. Thank you for taking the time and sharing your experience we are grateful for your comment, we are proud to heard about it! one of our purposes is to give a quality service. We strive to provide a pleasant service and we work hard for it. Definitely will be a pleasure to host you again. Cordially The... More 

Fort Worth, Texas, United States
Contributor
15 reviews 15 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Almost everything about this hotel was bad. Construction was on-going and noisy. In our first room the light, fan, and bathroom sink didn't work, and the room was in disrepair; on top of this there was a crazy high-pitched noise that would only stop if we turned on the bathroom light. We moved to a slightly better room, but in... More 

Was this review helpful? Yes 5
GerenciaNYX, Director General at NYX Hotel Cancun, responded to this review

Dear Kerry D. Thank you for taking the time and sharing your experience we are grateful for your comment, your comments are highly appreciated since they help us to improve our areas of opportunity. We're sorry to read that your experience was not up to your expectations. Be sure that we've taken note of all your comments mentioned and we... More 

Fort Worth, Texas
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This place is the worst. We stayed there holidays and payed exorbitant rates for our rooms (average of over $400/night for a basic room), so we were expecting pretty luxurious digs. When we got there, we were given a very aggressive upsell, which we fended off, then were taken to a room reminiscent of a horror movie mental hospital. Most... More 

Was this review helpful? Yes 3
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Additional Information about NYX Hotel Cancun

Address: Boulevard Kukulcan, Km 11.5, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — NYX Hotel Cancun 3*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, BookIt.com, Expedia, Travelocity, Booking.com, Cheap Tickets, Tingo, Agoda and Odigeo so you can book your NYX Hotel Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Cancun Avalon Grand Hotel
Avalon Cancun
Avalon Resort Cancun
Hotel Style:
#52 Top resorts Hotel in Cancun
#64 On the Beach Hotel in Cancun

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