My husband and I rescheduled a trip to Cancun that was supposed to fall during Tropical Storm Rina. Due to travel plans, we found ourselves in Mexico for an extra 3 nights than we originally planned, so I searched for a nice, yet affordable hotel. Our first choice was a Hilton (husband's choice), but they had no rooms available as... More

While a previous review mentioned that the rooms were too cold, and they caught a cold. A cold can not be caught from temperature. That comes from contact with people that have colds. The room can always be warmer if you turn off the a/c and open the doors. My main comment today is that we are here over Thanksgiving,... More

This hotel has extensive construction going on all day, which by the way nothing is mentioned on their website about it. They do mention the enormous building going up next door which you can't hear because of all the noise here. In your room, walking to the pool, walking through the lobby outside all you hear and see are people... More

There is considerable construction going on both at the hotel and next door. So if you find the hum and rattle of a jackhammer your idea of an oasis you would really enjoy yourself here. There is no place that I saw on the website that says they are doing this construction. The front desk says they are building 2... More

Rooms were freezing, below 15-20 degrees. Marble floor were like ice. We both caught colds. Food was terrible, and the selection very limited. The poolside bar/restaurant smells of sewage. There was major building construction going on below our window from 7:00am until 8:30pm. You can hear it from the beach, it's major works so don't think of staying here in... More

My friend and i stayed here after being evacuated from Playa del Carmen during the recent hurricane. We arrived here after 48 hours of flight/hotel accomodation chaos! The staff was extrememly friendly and went out of their way to accomodate our needs. The hotel is in top notch and you barely notice the renovation in the lobby. During the 2... More

I just returned from a trip to Cancun and checked in to Le Meridien Cancun on Saturday, Oct. 22nd with my girlfriend. Upon my arrival, I was surprised by the construction site next door and the major renovations being done to the lobby area and other public spaces at the hotel - there was no mention of this on their... More

Rooms could be re- decorated.....that aside i invite all travelers to visit this hotel. I received a great welcome, service,m customer care, a beach to die for, polls to WANT to drown in, mojitos like iv'e never tasted anywhere. This is a fantasy holiday... a very big thanks to the staff, location, weather, culture etc. More

Looks like they renovated the hotel which is good because it was in borderline awful condition before! Good to see updated pics; it was deeply in need of a clean up! More