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All 174 Cancun hotels

Casa Turquesa Boutique Hotel

4.0 of 5 Hotel   |   Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Casa Turquesa Boutique Hotel
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86%
Ranked #19 of 174 hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Deb S Maroubra, New South Wales, Australia
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246 people have reviewed this hotel

Traveler rating
    149
    64
    15
    12
    6
See reviews for
36
135
15
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Maroubra, New South Wales, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This small classy hotel with 29 rooms is a welcome relief to the mega resorts of Cancun The rooms are large and tastefully decorated with artwork. The hotel is a museum to beautiful artworks from all over the world. All rooms face the garden and ocean. Travelling on my own for a family union the staff made me feel very... More

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and your kind words. We are delighted that you had a great stay with us and we will pass on your comments to our staff. We hope that you will come back and see us again soon and if we can help you with planning your next rip, please do not hesitate to contact... More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel with friendly, helpful staff (especially Missey) and a great location right on the beach. Huge rooms. Great breakfast and gorgeous view from the pool. A small island of calm in the midst of all the high-rise resorts.

Review collected in partnership with this hotel

Was this review helpful? Yes 3
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we appreciate you taking the time to share your comments. We hope that you will choose to return to Casa Turquesa on your next visit to Cancun and if we can help you with planning your return trip, please feel free to contact us directly. More

Ginowan, Japan
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Casa Turquesa is a small inviting hotel that has a lot of character and charm to enjoy a quiet vacation! The staff was outstanding, especially Dani and Missy....they made our stay even more enjoyable with their friendly faces and great customer service. The location was perfect for us and the beach front was overwhelming as we enjoyed the view from... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review of your recent stay with us and we are very happy to read your comments and that you enjoyed our personalized service offered by our staff and will pass on your comments to Missey and Dina in particular but also our other staff who work hard to ensure our guests... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Our stay was nice, but we had a couple of issues with the room, the AC didn't cool enough and the toilet has a problem when flushing. They charge you for using internet, I don't remember the amount but as we only stayed one day we didn't pay. The room was huge, with a big bathroom, two sinks, a bathtub... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we value your feedback. We are happy to hear that despite the issues that you mentioned that this is not impact upon your enjoyment of the hotel and the art. We hope that you will choose to return to Casa Turquesa in the future and if we can help... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is defintely the place to stay in Cancun if you're after a relaxing holiday. The staff were extremely friendly and happy to provide many recommendations of local attractions, bars, shopping and restaurants. We stayed in a luxurious ocean view room with the most beautiful view of sunsets and the beach. Ernesto, the pool bartender, made the best 'coc loco'... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we are very happy to read your comments and know that you had a great stay with us. We hope to see you again on your next visit to Cancun and please feel free to contact us directly if we can help you plan your return stay! More

Cancun, Mexico
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a good location, near la isla. The room we got was really large, with a huge bathroom, double sinks, and a nice shower.the room has very comfortable, which was nice with every thing..

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we appreciate your feedback. We hope that you will choose to return to Casa Turquesa in the near future and if we can help you plan your next visit, please do not hesitate to contact us. More

Atlanta, Georgia
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is absolutely beautiful and it isn't just like sleeping in an art museum, it is an art museum that proudly showcases local artists as well as the owners personal treasures. I wouldn't recommend this hotel for families with small children. I know worrying about my kids bumping into statues is not my idea of fun. However, it's a... More

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to share your comments regarding your stay with us and we are very happy to read your review and know that you had a great stay with us. Casa Turquesa prides itself on its personalized service and tranquilitiy – the ideal place for people looking to relax and unwind. Our staff are on hand... More

San Ramon, California
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location, right next to 2 bus stops and a taxi stand. The room we got was really large, with a huge bathroom, double sinks, and a nice shower. Our room had a really powerful air conditioner also, which was nice with the heat and humidity. The pool was nice too, it's warm and has... More

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we appreciate your feedback. With regards to internet costs, it is published that our hotel policy is to charge for wifi. It is simply not true that this is a scam – internet connection is available for those who wish to use the service and our charges are clearly... More

Borger, Texas
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 6 nights. Hotel was very clean. Staff was also very courteous and helpful. Our junior suite had a beautiful view of the ocean. The breakfast and lunch restaurant had a great view of the pool and ocean. Food was good and very reasonable. The dinner restaurant had a great view of the sunset. Every staff member... More

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review of your recent stay, we very much value feedback from our guests. We are very happy to read your comments and that you appreciated the personalized service that we offer. We hope that you will choose to return to Casa Turquesa on your next visit to Cancun and if we... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at Casa Turquesa. My stay only lasted 5 days and there is nothing I can complain about. Before booking I looked up reviews about this hotel and visited their site to see if I could find images of Casa Turquesa and essentially decide whether I would stay there or not. I was looking for a reasonable price... More

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

What an amazing review – thank you so much for taking the time to share your comments, we appreciate it very much. We are obviously delighted that you have such great things to say about the hotel and that you had a great stay with us and enjoyed so many aspects of what Casa Turquesa offers. We hope that you... More

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Additional Information about Casa Turquesa Boutique Hotel

Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Turquesa Boutique Hotel 4*
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Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum

176 photos of this hotel

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Amenities

Bar / Lounge Beach Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#12 Spa Hotel in Cancun #18 Luxury Hotel in Cancun #19 Business Hotel in Cancun #19 On the Beach Hotel in Cancun #42 Family Hotel in Cancun #44 Romantic Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
WELCOME TO CASA TURQUESA! Escape To Cancun's Most Exclusive Hideaway...It's intimate, secluded, and fashionable. Guests come here to our luxurious boutique hotel to relax, rejuvenate, and go unnoticed in the midst of the Mexican Caribbean playground of Cancun. Reminiscent of a Mediterranean mansion, Casa Turquesa rests on one of the area's most pristine beaches and features only 29 suites, providing an atmosphere of luxury, privacy and tranquility. Casa Turquesa is one of the best luxury boutique hotels Cancun has to offer and is the most artistic hotel in Cancun. An impressive art collection sets the mood for the eclectic style ...A combination of Riviera chic meets Caribbean comfort. Guests are greeted warmly upon arrival receive a personalised check-in and then accompanied to their luxurious hotel suite. Then kick off those shoes, stash the cell phone in the in-room safe, and let the vacation of a lifetime begin! Facilities include 3 Restaurants, Infinity Pool, Tennis Court, Spa and Art Gallery. ... more   less 
Number of rooms
29

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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