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All 174 Cancun hotels

Casa Turquesa Boutique Hotel

4.0 of 5 Hotel   |   Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Casa Turquesa Boutique Hotel
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85%
Ranked #21 of 174 Hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Americanincognito Washington DC, District of Columbia
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260 reviews from our community

Traveler rating
    155
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    18
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    7
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Washington DC, District of Columbia
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for one night. It was amazing, the bathroom was huge and the room was really beautiful facing the ocean, it was really a relaxing place I would definitely return. The artwork is unique and brings a personal touch. Will recommend to friends.

Was this review helpful? Yes 1
Amiens, Picardie, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Good hotel good place lovely beach and turquoise sea everything was great. We did not like very much the restaurant but there are many places to eat around. we were very happy to stay in this small and very nice hotel. We will come back with pleasure.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your review and we value your feedback. We hope that you will choose to come back and stay with us in the near future and please feel free to contact us if we can assist you with planning your next visit. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We only got to stay for one night here but it was very enjoyable. As soon as we got there we loved it. Still in the hotel zone but a much smaller and more Boutique hotel, it was beautiful and charming. The crystal clear water shimmers just beond the lobby which is an amazing view. We stayed on the ground... More

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we are delighted to read your comments and that you had a great (albeit brief) stay with us! We certainly hope that you will choose to return to Casa Turquesa in the future and if we can help you with planning your next trip to visit us, please do... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Everything was great - very spacious, beautiful room, fabulous view (I had ocean view suite), and comfy bed. The hotel is very quite, only 28 rooms, so there were no crowds on the beach or around the pool. I think this hotel is the best choice if you want peaceful relaxing vacation. One thing I did NOT like, furthermore, I... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review – we value feedback from our guests. It is our policy that outside guests are not allowed into the hotel – all guests must be registered at the hotel. This is for security and safety purposes and is clearly stated within the hotel policies. We are happy to read that... More

Copenhagen, Denmark
1 review
3 of 5 stars Reviewed 2 weeks ago

Friendly staff in an old worn down hotel with no hot water. Choose another hotel for better value for money. My wife and I stayed there for 3-4 nights during our summer holiday. We chose it based on TripAdvisor - we were disappointed - the hotels looks much better on pictures than in real life. The price is too high... More

Review collected in partnership with this hotel

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

We are very disappointed to read your review. We did have a problem with hot water for a few days which was then resolved. We are unsure why you have commented that the hotel is “worn down” when we receive so many positive comments regarding the hotel and our maintenance team are constantly working to keep the hotel in good... More

Auckland, Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The positives for this hotel is its location, art work and size - it is however dated and needs quite a bit of refurbishment to bring it up to standard. The hotel was very quiet when we checked in but they gave us what must have been the worst room in the house - looking straight into a thatched roof... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your feedback regarding your recent stay with us. We are currently working on plans to improve various aspects of the hotel for the near future and to enhance our guests experience at Casa Turquesa. Wifi connection is an option for guests if they choose to use the service and it hotel policy to charge for wifi like... More

New York
Contributor
17 reviews 17 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed here for three days, on the final part of a two week trip to Mexico and Belize. we were in room 102 Room which is on the ground floor and not only is it spacious but it has a jacuzzi on the outside terrace and leads to the gorgeous pool area. The grounds are clean... More

Was this review helpful? Yes 3
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review we value your feedback. We are very happy to read your review and know that you have a great time with us despite the small issue with the shower. We pride ourselves on our excellent food and service which you have commented on. We hope that you will come back... More

Massillon, Ohio
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From the minute that we exited the taxi and entered the lobby, we all gasped at the breath taking splendor of this amazing small jewel with the ocean view and breeze greeting us. WOW. Not only is the place amazing with all of it's wonderful artwork displayed all over the hotel and in the rooms but the views are to... More

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we value your feedback. We have passed on your comments regarding the music at the pool to ensure that this changed – we have a wide selection of music available so our apologies that this was not actioned when you commented. We are happy to read that you had... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

had a great experience at casa turquesa staff was very friendly rooms were very spacious and they had beautiful artwork all over all rooms have an outdoor hot tub which was great to relax in would definately go back

Review collected in partnership with this hotel

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we are very happy to hear that you had a great stay with us and we hope that you will come back and visit us again soon. If we can help you with planning your next trip, please do not hesitate to contact us directly. More

New Orleans, Louisiana
Contributor
14 reviews 14 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night, after vacationing south of Tulum, because our flight left Cancun early in the morning. So you can see, Cancun was not our destination or preferred location, but the transition from total calm in the Tulum beach area to Cancun was easier because we stayed here. It's like staying in a nice home (with marble... More

Was this review helpful? Yes 3
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we are delighted to read your comments. We are very happy that you had an excellent experience at Casa Turquesa, a hidden gem in Cancun and we hope that you will choose to return again in the future. If we can help you plan your next trip, please do not hesitate to contact... More

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Additional Information about Casa Turquesa Boutique Hotel

Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Turquesa Boutique Hotel 4*
Number of rooms: 29
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Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum

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