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Casa Turquesa Boutique Hotel

#19 of 178 Hotels in Cancun
Certificate of Excellence
Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Casa Turquesa Boutique Hotel
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415 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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Long Beach, Mississippi
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Returning from a trip to Tulum Mexico, we booked the casa for one night only and fell in love. 27 rooms, lovely pool, pool bar and interesting decor, the rooms were huge and marble floored. A great way to see an intimate view of Cancun.

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for sharing your experience at Casa Turquesa and we are delighted to read your comments. We hope that you will return in the future and if we can help you plan your next visit, please feel free to contact us. More 

Dallas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very calm and relaxing hotel among the busy Cancun strip. What makes this hotel stand out to me was the staff! When my husband and I were checking in, the manager (I think he was the manager...) asked us, "What do you want to do or see while in Mexico?" We mentioned we wanted to see turtles... More 

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the to time to post your comments and share your experience at Casa Turquesa. We are delighted that you enjoyed the personalized service that we offer, something that sets us apart and that you were lucky enough to participate in our turtle protection program, something we are proud to be a part of. We hope that... More 

Los Angeles, California
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose Casa Turquesa because of its modest size, and were greatly impressed by just how beautiful the hotel is. Vibrant art on the walls, sculptures, a whimsical aesthetic sense abound, plus spacious, beautifully appointed rooms. The staff was always available and helpful. (My only complaint: no coffee maker in the room!) The hotel also has a beautiful pool right... More 

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we are glad that you had a wonderful stay with us and got to experience the turtle program that we participate in, for the protection of the species. We hope that you will return in the future and please feel free to contact us if we can help you plan your next trip. More 

Carlsbad, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I made a last minute trip to Cancun. I had seen this hotel from the beach over the years and always wanted to check it out. I'm so glad we did! From the minute we walked into the lobby til we checked out we were treated like royalty! "Moose" Mustafa, the GM spoiled us. He showed us... More 

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we value your comments. We are delighted that you enjoyed your stay with us that you enjoyed the personalized service that we offer. We are glad that you will return in the future and if we can help you plan your next visit, please do not hesitate to contact... More 

Raleigh, North Carolina
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Quit relaxing great catering, we had to endure a tropical storm on our visit the staff was very accommodating to get us all through that mother nature event. We loved the private feeling the beach was great. The general manager was on top of his game and assisted all guest at the hotel with a flare second to none. Thanks... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we are very happy that you enjoyed your relaxing break at Casa Turquesa. We appreciate your feedback on how the tropical storm was handled by our staff and we will be sure to pass on your comments. We are delighted that you had a great vacation and we hope you will return again... More 

Las Vegas, Nevada
4 of 5 stars Reviewed 2 weeks ago

The staff is amazing!! Very quiet resort which for our family was perfect!! Very attentive and friendly place. Service on the beach was a nice touch not to mention the hot tub! We will definitely be returning here next time in Cancun.

Review collected in partnership with this hotel

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your comments regarding your stay at Casa Turquesa and we are delighted that you enjoyed the personalized service that we provide. We look forward to your next visit and when you are ready to plan your return trip, please do not hesitate to contact us More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I were looking for a more private area rather than going to a large hotel and found it. We loved Casa Turquesa. The rooms are large and they overlook the pool and beach. Everyone was so pleasant, I did not want for anything. And I highly recommend the massage. Oh it was amazing. The beach being right... More 

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we are delighted that you had a great stay with us. We do hope that you will return again soon and please feel free to contact us if we can help you plan your next visit. More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent personal service. Very relaxing and accommodating. Rooms were amazing with a view. "Moose" the manager found a giant sea turtle laying eggs for us to see the first night and made sure all our needs were catered too. I would book in advance and choose the all inclusive option because room service can get pricey

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to share your experience at Casa Turquesa and we are delighted that you enjoyed the personalized service that sets us apart. We are also glad that you were able to share the incredible experience of the turtles with us too – we are certified in the protection of turtles and we currently have a... More 

schroe59
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here with a friend for a long weekend and had a great time. With around 30 rooms, this hotel is a nice change from most of the Cancun mega hotels. The hotel is decorated with interesting art. We had a room with a balcony and a hot tub with a great ocean view. The hotel is very serious... More 

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and thank you for taking the time to post your comments. We are delighted that you had a great time with us and the personalized service that we offer. We are glad that you had a lovely vacation with us and we hope that you will return in the future. If we can help... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 21, 2015

If you don't like big resorts, this hotel is a private, serene space on the Cancun beach. Tasteful, artful decor, big rooms and extremely personable service and stunning views. We felt totally refreshed to stay here after a week of outdoor adventure.

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your perfect review and we are delighted that you enjoyed the tranquility and privacy that the hotel provides along with personalized service which sets us apart from the competition. We do hope that you will return in the future and please do not hesitate to contact us if we can help you plan your return visit. More 

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