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Casa Turquesa Boutique Hotel

#19 of 176 Hotels in Cancun
Certificate of Excellence
Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Best prices for: 1 room 1 guest
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Casa Turquesa Boutique Hotel
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357 reviews from our community

Traveler rating
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    23
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    10
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61
198
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lexington, Kentucky
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I could not speak more highly of this resort. They upgraded us for no extra charge at all and made sure we didn't lift a finger to do anything. The view is great from all rooms and it's not your crazy party location in Cancún. I can't wait to go back because the private terraces with jacuzzis, massive bathrooms, and... More 

Was this review helpful? Yes 1
Hertfordshire, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just arrived home after a 12 night stay which was everything we had hoped for and more. Our room was beautiful, extremely large with a lovely bathroom which had a double sink, bath and separate shower and plenty of wardrobe and drawer space, it was on the 4th floor with an amazing ocean view. We also had a... More 

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your great review of your recent stay with us. We are delighted that we exceed your expectations and that you enjoyed the personalised service that we provide and we appreciate your feedback. We are delighted that you will return in the future and if we can help you with planning your next... More 

Brazil
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

A very comfortable hotel, with huge rooms, huge bathrooms, tradicional decor, with pieces of art along the corridors. Loved it, but I didn't get free wi-fi... I would highly recommend it for couples. There's a really romantic air about the place. Didn't see children there during my stay. The location is gorgeous, the Cancún sea is simply a dream and... More 

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your comments regarding your recent stay with us. We are glad that you enjoyed your stay with us in this peaceful and relaxing setting and will consider returning in the future. If we can help you with planning your return trip, please feel free to contact us. More 

Lake Orion, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

We just came back from a 6 day stay with Casa Turquesa and were overall very happy. I can only agree with the other reviewers if it comes to the amazing artwork, superb location and especially great service. Everyone went out of their way to make your stay most comfortable and pamper you. As Ernesto says: "You are the boss!"... More 

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we value your feedback. We are glad that you enjoyed the personalized service that we offer. We are saddened to read that you found our bedding uncomfortable – we have mattress pads available to guests on request. We hope that you will come back and visit us in the... More 

Ashburn, Virginia
1 review
5 of 5 stars Reviewed 2 weeks ago

My husband and I enjoy smaller boutique hotels when we travel. From the moment we arrived at Casa Turquesa, we felt very much taken care of. The staff at Casa Turquesa is attentive and very caring. The hotel was charming and filled with beautiful art. Our room was perfect facing the pool and beach and the entire hotel and grounds... More 

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we appreciate your comments. We are delighted that you felt taken care of by our staff – our guests are our priority to ensure they can enjoy every moment of their stay with us and we are glad that we made your vacation memorable. We hope that you will... More 

Houston, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I decided to take a one-weekend trip to Casa Turquesa from Houston, TX. While it was crazy short, we had an absolutely perfect day there and it was totally worth it! We just laid on the beach, drank all the booze, and ate like pigs. It was super relaxing and beautiful. The beach was perfect and wasn't... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we are only sorry that you did not have more time to spend with us in Paradise! Thank you for your kind comments and we hope to see you back again soon. If we can be of assistance with planning your next trip, please do not hesitate to contact us. More 

Senior Contributor
26 reviews 26 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just returned from a four night stay at Casa Turquesa, a charming hotel with a very attentive staff. The grounds are very pretty and the gallery as well as all of the art in the hotel was lovely to look at. Pool is great for keeping cool and we appreciated the floating rafts that were available. if you are looking... More 

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we appreciate your comments. We hope that you will return in the near future and please do not hesitate to contact us if we can be of assistance in planning your next trip. More 

Potomac,
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was very nice. Small only about 30 rooms and suites. we had a small suite with a great deck there was a hot tub but it was dated. Everyone tried very hard to please. Hotel needs some updating in general. Lobby was beautiful and the art work was amazing, maybe not for everyone's taste. they have a new general... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your review and we appreciate your feedback. We are currently making a number of improvements in the hotel and we hope that you will come back in the future to experience the changes. If we can help you plan your next visit, please feel free to contact us. More 

Austin, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My family and I stayed at Casa Turquesa over Christmas and had a lovely time. Overall, I would say that this hotel is worth a visit as long as you are willing to deal with a couple inconveniences. Let me describe the pros and cons of this hotel. Pros: The hotel is lovely from the rooms to the grounds. Our... More 

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for posting your review of your stay with us last year. Since your stay there have been some changes at the hotel and we now have a new chef and improvements to the menu to offer more choices to our guests. We have more staff at the pool bar to ensure that the drinks and snacks service is... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was great, it was very small and peaceful, which is why we selected it and not one of the giant chain hotels. The staff was all great, Mustafo (might have ended with an A), Roberto, Ernesto, Walter, Anna and everyone were very kind every time you saw them and seemed generally interested in you and not just another... More 

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Many thanks for taking the time to post your review and we are very happy that you enjoyed the personalized service that we offer – our guests are our priority. We are delighted that you recommend us and we hope that you will come back and visit us again soon! If we can help you plan your return visit, please... More 

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