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All 175 Cancun hotels

Casa Turquesa Boutique Hotel

4.0 of 5 Hotel   |   Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Casa Turquesa Boutique Hotel
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85%
Ranked #26 of 175 hotels in Cancun
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 4 days ago
HamptonPDX123 Portland, Oregon
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197 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I typically visit Cancun during off season but since it was peak season I was looking for a more budget friendly beachfront hotel to stay at. This hotel had good reviews and the rooms look very clean so I gave it a try. The hotel was in a great location by la isla and the luxury mall. The pool was... More

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your review, we appreciate you taking the time to share your comments. We are delighted that you stumbled upon this piece of Paradise in Cancun that is Casa Turquesa. We have noted your comments regarding the lighting and we apologise for the prloblem with the beach towels. We hope that you will choose to return to Casa... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Quality of the hotel is good, outside jacuzzi in the room is awesome with the ocean view. Staff is very friendly!! Missey from the reception is great. She can handle everything you need with no problem. Location is great, it's quiet, right next to a big shopping center, with restaurants and everything, and a small store you can buy your... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for sharing your comments on your recent stay with us and we are very happy to read your review. We have noted your comments regarding the wifi and will speak with our systems department regarding this. We are glad that you had a great stay with us and hope that you will return again soon. If we can... More

Mexico City, Mexico
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The beginning of our stay was frustrating: I reserved a double-room with two beds -- for me and my teenager son. But on the arrival I was told that they had rooms only with a matrimonial bed and offered me to bring an extra bed for my son. I didn't like this idea -- it would spoil the design of... More

Review collected in partnership with this hotel

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your feedback regarding your recent stay with us. Please note that bed type requests are subject to availability and not guaranteed. However we are happy that we were able to accomodate your request for a room with two beds. Unfortunately the sea conditions are unpredictable and we use a flag system to ensure our guests safety which... More

Staines, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

My partner and I stayed at Casa Turquesa from 25th March for 1 week. I have to say that the hotel was fantastic, the staff were extremely helpful and the location for a non all-inclusive hotel was first class. The room we were allocated was large, spacious and very well appointed. The maid came in every day and cleaned well,... More

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Many thanks for your great view of your recent stay with us and we will be sure to share your comments with our staff. We appreciate you taking the time to post your review – feedback from our guests is very important to us. We hope that you will choose to come back and visit us again soon and if... More

Baltimore, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband found an incredible deal to stay at this lovely hotel and we couldn't resist! We resided in the Ambassador Suite which is situated on the front of the hotel right on the beach. Our reception was an incredibly pleasant experience and we were welcomed by Miguel and Diyana who offered us two cold tropical fruit drinks as we... More

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Wow – what a fantastic review – thank you so much for posting your detailed comments – we really appreciate you taking the time to do so. We are absolutely delighted to read your comments and will be sure to share this with our staff – it is great to hear what a good job they are doing and important... More

Traverse City, MI
Reviewer
4 reviews 4 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We're in love with Casa Turquesa! Small, personal, elegant, friendly, delicious food, beautiful rooms, & amazing art throughout. From Dayana at the front desk to Oscar & Angel & Demetrius & Ernesto and the all the rest of the wonderful staff, everyone was so helpful and friendly and they made us feel very special. The food was so good we... More

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

What a great review! Many thanks for sharing this with us we really appreciate you taking the time to post your comments and will be sharing them with our staff. We hope to see you back again son and if we can help you with planning your next trip, please let us know! More

Minneapolis, Minnesota
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our third visit to Casa Turquesa and we love it more each time. Same fabulous employees with a few new great additions. We love seeing our old "friends" and the great service they provide. They are making several improvements that will keep us coming back for years to come. The few improvements I would make would be softer... More

Was this review helpful? Yes 4
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

We are delighted that you have chosen to return to Casa Turquesa once again – we feel that it is a testament to how many people comment on being in their home away from home and come back year after year. Sorry that the bed was not to your liking –we do have mattress pads available upon request and likewise... More

Plymouth, Minnesota
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel. We had a lovely garden view room which was just steps away from the pool. Room was very clean and we loved our little patio where we had coffee each morning. Breakfast was included with our reservation and it was delicious. Great waiters, fun and charming. The hotel is FULL of the most amazing artwork, paintings, sculpture,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 4
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review! We are pleased that your issue with the TV was resolved promptly and enabled to you forget about this and enjoy your vacation time with us. Glad that you appreciated the artwork and scultpures – we have many more pieces tan a lot of galleries! We hope that you will choose to return again... More

Lewisville, Texas
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Casa Turquesa FAR exceeded our expectations! My husband and I have visited Cancun for many years...but never an experience like this! Missy and her staff greeted us and we were treated like honored guests every step of the way. The room was so spacious and as cool as we wanted it. The Ocean view from our balcony was breathtaking.... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review - we are very happy to read that you had such a great time with us and we look forward to welcoming you back in the near future. If we can help you with planning your next visit, please do not hesitate to contact us directly. More

Thornton, Colorado
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent considerable time reading reviews on Boutique Hotels in Cancun and settled on Casa Turquesa after such great submitted reviews! To start with, Missey and the concierge staff were fabulous! From the minute we walked in the front door to the time we waved, (and Hugged!) goodbye, they made sure we had everything we needed and answered the countless... More

Was this review helpful? Yes 3
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your great review on your recent stay with us. We are vey happy to read your comments and will pass these onto other management and staff members. We hope to see you back again in November and if we can help you with planning your return trip, please do not hesitate to... More

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Additional Information about Casa Turquesa Boutique Hotel

Also Known As:
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum
Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#5 Spa Hotel in Cancun
#11 Romantic Hotel in Cancun
#23 Luxury Hotel in Cancun
#25 On the Beach Hotel in Cancun
#44 Family Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Turquesa Boutique Hotel 4*
Official Description (provided by the hotel):
WELCOME TO CASA TURQUESA! Escape To Cancun’s Most Exclusive Hideaway…It’s intimate, secluded, and fashionable. Guests come here to our luxurious boutique hotel to relax, rejuvenate, and go unnoticed in the midst of the Mexican Caribbean playground of Cancun. Reminiscent of a Mediterranean mansion, Casa Turquesa rests on one of the area’s most pristine beaches and features only 29 suites, providing an atmosphere of luxury, privacy and tranquility. Casa Turquesa is one of the best luxury boutique hotels Cancun has to offer and is the most artistic hotel in Cancun. An impressive art collection sets the mood for the eclectic style …a combination of Riviera chic meets Caribbean comfort. Guests are greeted warmly upon arrival receive a personalised check-in and then accompanied to their luxurious hotel suite. Then kick off those shoes, stash the cell phone in the in-room safe, and let the vacation of a lifetime begin! Facilities include 2 Restaurants, Infinity Pool, Tennis Court, Spa and Art Gallery. ... more   less 
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