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All 172 Cancun hotels

Casa Turquesa Boutique Hotel

4.0 of 5 Hotel   |   Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Casa Turquesa Boutique Hotel
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85%
Ranked #45 of 172 hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Lluvia A
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238 people have reviewed this hotel

Traveler rating
    142
    63
    14
    13
    6
See reviews for
36
129
13
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
1 review
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed at Casa Turquesa. My stay only lasted 5 days and there is nothing I can complain about. Before booking I looked up reviews about this hotel and visited their site to see if I could find images of Casa Turquesa and essentially decide whether I would stay there or not. I was looking for a reasonable price... More

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Canberra, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

There are 2 types of hotels to stay in Cancun; the mega resorts or the delightful Casa Turquesa which exceeded all our expectations. This beautiful 4 star boutique art gallery hotel felt like we were staying in a family friend's very large villa. Our junior suite ocean view room located on the upper floors opened up on to a large... More

Was this review helpful? Yes 1
florida
Contributor
16 reviews 16 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Like most of Mexico, this hotel was more disorganized than most in the US. And like many other things in Cancún, it nickels and dimes guests. The room was comfortable and, like the entire hotel, had some nice artwork. Breakfasts were good, and reasonably priced. All of the staff, especially Dina (who I see had a recent bad review), were... More

Was this review helpful? Yes 1
Elkhorn City
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here the 4th of July week and absolutely loved it! This was our first trip to Cancun and we were celebrating our 10 year wedding anniversary :) We couldn't have picked a more quiet, romantic place! It felt like we had it all to ourselves and we really enjoyed the quiet, beautiful surroundings. Everyone there was so pleasant... More

Was this review helpful? Yes 1
Houston, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel the week of the 14th based on the amazing reviews but were not so pleased with our stay. We encountered only two people in the reception area, Dana, who's attitude was poor at best and seemed like she couldn't be bothered or seemed annoyed with us. We asked for simple requests that weren't fulfilled, one... More

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

We are very disappointed to read your review and for the service you received from our Reception staff. This will be raised with them as it is not our normal high level of service. We apologize that you did not receive the information requested but did not raise this with any other member of staff – at Casa Turquesa we... More

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My girlfriend and I booked our Cancun vacation at this resort for my birthday this past week. It was our first trip to Cancun and we chose to stay at Casa Turquesa because of the reviews. It upheld everything that we could possibly imagine. The hotel was booked full during our stay, however, still was intimate and felt as if... More

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we are delighted to read your comments and will share with our staff members – we value feedback from our guests to see where we are doing well and áreas where we can improve. With regards to removing the tennis courts and constructing more rooms – this was misinformation, perhaps whoever gave this... More

Nevada City
Contributor
15 reviews 15 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This stunningly beautiful elegant boutique hotel on a pretty stretch of Cancun beach sits among the mega hotel madness. What a refreshing accommodation! Our room was large and super clean (although they might do some modern updating of the furniture/linens), with a wonderful private balcony, massive bathroom/dressing area, and comfy sitting area. Breakfast was included in our stay and it... More

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we appreciate your feedback. We are very happy to read your comments and glad that you enjoyed the personalized service that we provide. We hope that you will come back and visit us again soon and if we can help you with planning your return trip, please do not hesitate to contact us. More

Hong Kong, China
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nothing but positive things to say. It was clean and the staff were very friendly. The place has the feeling of being empty even when it's booked out. It's like a large hacienda that's been converted into a hotel. We came here for one night because we wanted to do the whale shark tour the next day, which the hotel... More

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your comments and we appreciate your feedback. We are delighted that you had a great time with us and we hope that you will come back and see us again soon – if we can help you plan your next trip, please feel free to contact us. More

New york
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was my first visit to Cancun. Casa Turquesa it's an intimate and hidden gem in Cancun. The amenities from this luxurious hotel offers you a premier service when it comes to their guests. From the moment you walk in you are welcome by the most amazing staff. Missey at the front desk was attentive and cordial with our stay.... More

Was this review helpful? Yes 3
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and for taking the time to share your comments – we value your feedback. We are delighted that you had a great time with us and we hope that you will choose to come back and see us again soon. If we can help you with planning your next trip, please feel free to... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Big room, bid bed and bathroom. Room relatively clean. We had a garden view. Hotel its quite ageing and extremely humid. Room badly smelled humidity. Blind very difficult to close. We 've tried one the breakfast it was terrible (stale bread) and quite expensive. Staff was nice but at the reception the ladies looked bored (and insisted that we put... More

Was this review helpful? Yes 3
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

We apologies for the issues that you encountered during your recent stay with us. At this time of year the temperatures and humidity are very high in Cancun. We have spoken with our Food and Beverage Manager regarding your comments regarding breakfast. We are glad that you found our staff to be nice and we trust that they were able... More

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Additional Information about Casa Turquesa Boutique Hotel

Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Turquesa Boutique Hotel 4*
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Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum

176 photos of this hotel

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Other (3)

Amenities

Bar / Lounge Beach Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style
#14 Spa Hotel in Cancun #20 Luxury Hotel in Cancun #21 On the Beach Hotel in Cancun #42 Family Hotel in Cancun #45 Romantic Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
WELCOME TO CASA TURQUESA! Escape To Cancun’s Most Exclusive Hideaway…It’s intimate, secluded, and fashionable. Guests come here to our luxurious boutique hotel to relax, rejuvenate, and go unnoticed in the midst of the Mexican Caribbean playground of Cancun. Reminiscent of a Mediterranean mansion, Casa Turquesa rests on one of the area’s most pristine beaches and features only 29 suites, providing an atmosphere of luxury, privacy and tranquility. Casa Turquesa is one of the best luxury boutique hotels Cancun has to offer and is the most artistic hotel in Cancun. An impressive art collection sets the mood for the eclectic style …a combination of Riviera chic meets Caribbean comfort. Guests are greeted warmly upon arrival receive a personalised check-in and then accompanied to their luxurious hotel suite. Then kick off those shoes, stash the cell phone in the in-room safe, and let the vacation of a lifetime begin! Facilities include 2 Restaurants, Infinity Pool, Tennis Court, Spa and Art Gallery. ... more   less 
Number of rooms
29

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