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Casa Turquesa Boutique Hotel

#21 of 178 Hotels in Cancun
Certificate of Excellence
Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Best prices for: 1 room 1 guest
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Casa Turquesa Boutique Hotel
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Casa Turquesa Boutique Hotel
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372 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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Frisco, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I recently stayed at the gorgeous Casa Turquesa Hotel and we cannot say enough wonderful things about it. The hotel is so unique, with gorgeous art everywhere, the rooms are immaculate, spacious, and our view was amazing. Mustafa and all the staff are so professional and friendly and will make sure that your stay is everything you... More 

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Many thanks for taking the time to post your great review of your recent stay at Casa Turquesa and we value your feedback. We are delighted that you enjoyed many aspects of your stay with us and that you were happy with the personalized service that the hotel offers. We are very pleased that you mention that you will be... More 

Kincardine, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a beautiful location! This is a quiet boutique hotel that more than fulfilled my hopes for my first trip to Mexico. The staff is attentive, friendly and helpful. The building itself is lovely, and I enjoyed the diverse artwork displayed throughout. The pool area is gorgeous, and the beach is well-kept, with lounges and shade available. The only thing... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we appreciate your comments. We are very happy that we exceed your expectations and that you had a great stay with and were well looked after by our attentive staff. We are delighted that you would consider returning in the future and if we can help you plan your... More 

Reston, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

My wife and I needed some quiet time in a hotel with a beautiful view of the sea and not a lot of noise and commotion that one tends to find in the large Cancun hotels. We found just what we needed at Casa Turquesa. We loved our fourth-floor junior suite with a sea view, were genuinely happy with the... More 

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your great review! We are delighted that you enjoyed the hotel, the views and the personalized service that we offer. We are delighted that you will return to Casa Turquesa and if we can you with planning your next visit, please do not hesitate to contact us. More 

Chicago
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My wife and I spent 4 nights at this charming, little boutique hotel and loved it! Mustafa and staff could not have been nicer and more willing to go out of their way to pamper us and make sure we were happy. So much better than the mega hotels in Cancun...we would definitely stay here again!

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and for taking the time to share your experience. We are delighted that you enjoyed our personalized service and we are glad that you would consider returning. When you wish to arrange your return visit, please feel free to contact us for our assistance. More 

1 review
4 of 5 stars Reviewed 1 week ago

It is a little hotel, which has an incredible collection of art pieces, both in the lobby and rooms. Rooms are spacious and comfortable, the services are excellent, care and warmth of its staff disguise, a weakness in the buffet service, despite efforts dishes are repeated, although they are of good quality, there is also menu at choice The bar... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review! We note your comments regarding the buffet and this will be passed to our Food and Beverage Manager. We are glad that you enjoyed the personalised service provided by our staff and also the music and atmosphere provided by our live Cuban band. We hope that you will return to Casa Turquesa on your... More 

Ishpeming, Michigan
1 review
5 of 5 stars Reviewed 2 weeks ago

What a gem. Private feel to hotel in the middle of busy Cancun. Staff was very attentive and professional . Great location with beautiful views. Only a short walk/ride away from a few malls for fun shopping. We can't wait to come back!

Review collected in partnership with this hotel

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we appreciate your comments. We are delighted that you want to return and when you wish to do, please do not hesitate to contact us to assist you in planning your trip. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Bad wifi really slow and keep cutting off,can't even use but they still charge. the restroom really slippery. most importanly dont believe in oceanview, that was suck.you have to pay to update. Overall im not happy.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

We apologise for the issues you experienced with the wi-fi during your recent stay with us. It is our normal practice to refund any charges if the service has not been up to our expected level and we will investigate why this was not done. We will address the service level again with our internet provider. All of our rooms... More 

London
Top Contributor
141 reviews 141 reviews
32 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel itself is surrounded by giant hotel/apartments and I would imagine could be affected by surrounding noise in peak season. The beach is stunning, rooms with sea views are spectacular and clean but not that well lit (romantic) The bathroom area is big with plenty of cupboard space, there is a safe in room (rental) and a small fridge... More 

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we appreciate your feedback in particular regarding the beach service which will be addressed. We are glad that you enjoyed our personalised service and we hope that you will return to Casa Turquesa on your next trip to Cancun. If we can help you with planning your next visit,... More 

Luxembourg City, Luxembourg
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent two days with our 2 boys and the room are spacious enough. The view from the terrace on the sea is amazing. However the room must be refurbished and the table and chair of the restaurant too. The connection is very slow for a payed wireless...

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for posting your review and we valued your feedback. We apologize for the slow Wireless internet connection which will be raised with our internet provider. We are in the process of making improvements to our rooms and we invite you to return in the future in order to experience our refurbished rooms – if we can help plan... More 

Silver Spring, Maryland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My friend and I were longing to escape the grey,cold skies of Maryland but wanted to avoid the wild spring break crowd. We couldn't have chosen a more perfect spot. With 29 rooms, ALL with ocean view, this relaxed, elegant boutique hotel is a wonderful choice for those who want to get away from the hustle and bustle of the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we are delighted that you enjoyed the relaxed and tranquil atmosphere that Casa Turquesa offers. Thank you for your feedback regarding the service that you enjoyed and the food that you enjoyed. We are delighted that you mention returning to Casa Turquesa in the future and we look forward to seeing you again.... More 

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