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All 177 Cancun hotels

Casa Turquesa Boutique Hotel

4.0 of 5 Hotel   |   Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Casa Turquesa Boutique Hotel
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Ranked #23 of 177 Hotels in Cancun
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
europelover26 Maghera, United Kingdom
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279 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maghera, United Kingdom
Top Contributor
167 reviews 167 reviews
48 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have very mixed opinions about this hotel. The location is truly wonderful...right at the beach plus the swimming pool. We enjoyed the service offered at reception and breakfast was tasty served up in the room by the pool. The hotel has only 28 rooms which is perfect. Small and tranquil. Unfortunately the hotel is rather dated but the rooms... More

Was this review helpful? Yes 1
USA
Contributor
12 reviews 12 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 10 days in November. I loved that the hotel was small compared to the mega hotels in Cancun. Rooms were large and the staff was friendly and helpful. Fausto, Missey, Ernesto and Carmen: Thank you!

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Really liked the large rooms in this older hotel. We had a ground floor room and a 3rd floor room and all looked over the pool, and ocean. We moved due to some maintenance issues. With our booking we paid for breakfast each day and it was great: juice, coffee, breads, eggs, fruit - seriously filling. I found the beds... More

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CT
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I just returned from a 10 night stay at Casa Turquesa - we loved it! We hadn't been to Cancun in 25 yrs so I spent a lot of time researching the hotels in advance. I wanted to keep costs down, but not be somewhere with hundreds of rooms (and kids). Wanted something quiet and EZ. I... More

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your great review and we value your comments. We have addressed the issue regarding the pool lights to ensure that they remain on until the pool closes. We are sorry that you did not receive a copy of your restaurant check – with pleasure we can provide the check to our guests... More

Mexico City, Mexico
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I had a lovely week here in this hotel, we will most defiantly be back next summer. The food and service was fantastic. It had the most wonderful views and service on the beach, the staff are helpful.

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we value your feedback. We are delighted that you enjoyed your stay with us and we look forward to seeing you again next summer – if we can help you plan your return trip, please do not hesitate to contact us. More

Dallas, Texas
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A late October visit to the Casa Turquesa Incredible..The Hotel is a GEM! Our suite was huge... the bed was luxe-comfortable.. linens and towels soft and sumptuous.. we had a large soaking tub and a hot tub on our deck. The pool is perfect... drinks are served with a smile.. We were met by Missey... Missey is incomparably friendly and... More

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we are delighted that you had such a great time with us. We will be sure to pass on your comments to our staff as we value your feedback. We hope that you will come back and see us again soon and if we can help you with planning your next trip, please... More

Paris, Texas
1 review
3 of 5 stars Reviewed 3 weeks ago

This hotel has much potential, decent location, but needs a lot of updates. It is very quiet on the property, not a whole lot going on, which is okay if that's what you're looking for. No entertainment, daily or nightly activities, no bar to really speak of. The restaurants aren't horrible, but really nothing spectacular either. The rooms decently sized,... More

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your review and we appreciate your feedback. We offer peace and tranquility with personalized service which is different from the large bustling resorts of Cancun – something that people seem to appreciate. With regards to amenities we have a swimming pool, pool bar, spa, tennis court, 3 restaurants, 24hr room service and wifi available – what more... More

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Because of my experience at Casa Turquesa my 7 day vacation turned into a 12 day adventure in Cancun. I changed my flight twice just to extend my peaceful stay at this hotel. Casa Turquesa is a quiet & unique hotel nestled between towering all- exclusive resorts. I'm so happy that we stumbled upon this hotel after our Airbnb condo... More

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and it is wonderful to read that you enjoyed your stay so much that you changed your flights to extend your time with us. We will be sure to pass on your comments to our staff and is it important to share our guests comments with them so that they know what a great... More

Brownsville, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at Casa Turquesa during the summer and we absolutely enjoyed our stay. We decided to travel with our 6 and 9 year old boys and they absolutely loved Casa Turquesa. We will definitely be returning soon. It is as if we have found our home away from home. If you are looking for a relaxing place away from... More

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we value your feedback. We are very happy to read that you and your family enjoyed your stay with us and we hope to see you back again soon. If you need any assistance in planning your next visit, please do not hesitate to contact us. More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

We ended up at Casa Turquesa after Expedia botched up our reservation at a different hotel. That turned out to be a blessing in disguise. Peaceful, tranquil and spectacular are a few of the words that come to mind when describing Casa Turquesa. I was especially taken aback by the extreme professionalism and friendliness demonstrated by Walter and Missey at... More

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and happy that you found Casa Turquesa albeit by surprise and we are delighted that you had such a great stay with us. We hope that you will come back and see us again and if we can help you plan your return trip, please feel free to contact us. More

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Additional Information about Casa Turquesa Boutique Hotel

Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Turquesa Boutique Hotel 4*
Number of rooms: 29
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Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum

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