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All 176 Cancun hotels

Casa Turquesa Boutique Hotel

4.0 of 5 Hotel   |   Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Casa Turquesa Boutique Hotel
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84%
Ranked #24 of 176 Hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
marsa18 Brownsville, Texas
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270 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brownsville, Texas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Casa Turquesa during the summer and we absolutely enjoyed our stay. We decided to travel with our 6 and 9 year old boys and they absolutely loved Casa Turquesa. We will definitely be returning soon. It is as if we have found our home away from home. If you are looking for a relaxing place away from... More

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Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We ended up at Casa Turquesa after Expedia botched up our reservation at a different hotel. That turned out to be a blessing in disguise. Peaceful, tranquil and spectacular are a few of the words that come to mind when describing Casa Turquesa. I was especially taken aback by the extreme professionalism and friendliness demonstrated by Walter and Missey at... More

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2 reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

An oasis away from the hecticness and other concrete mansions of Cancun. Beachfront pool (with restaurant and swim-up bar!) plus private beach access. The other bar and restaurant also great! Our room (201) was awesome. Jacuzzi on massive balcony with phenomenal views. Walter and Missey extremely helpful at the front desk too! We loved our stay, thank you! s

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1 review
5 of 5 stars Reviewed 3 days ago NEW

In the middle of giant hotels in Cancun beach front there is this small, but fantastic hotel! Our family -including two noisy teenagers- found a friendly staff that made of our stay an unforgettable one. The rooms are spacious, clean and well kept. We loved the perfect prepared beach in front and the swimming pool that seems to open to... More

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Alpharetta, Georgia
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My wife and I booked a week-and-a-half trip to the Yucatan Peninsula to see the Mayan archeological sites. We wanted to stay near the airport at the beach for a couple of nights, however, before returning home. We chose Casa Turquesa for our stay at Cancun. The accommodations were very good and the service was even better. We stayed in... More

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great in depth review of your recent stay with us and we are delighted to read your comments and that you had a fantastic stay with us. We hope that you will come back and visit us again soon and if we can help you plan your next trip, please feel free to contact us! More

Saskatoon, Canada
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great little gem on a beautiful beach in Cancun. Close to Restaurants and shopping. I have stayed here a few times and service is always good and the rooms are large. I would definetly recommend it !!

Review collected in partnership with this hotel

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we hope to see you back again soon! Please contact us directly when you are planning your next return visit to see us. More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Casa Turquesa hotel for 10 days for our honeymoon. When we first arrived at the hotel we had to produc e a marriage certificate and the lady at the reception (dark haired lady) she explained about the no food and drink policy in the hotel rooms so we tried to avoid theie services. lady explained the... More

Was this review helpful? Yes 3
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

We apologise that the hotel did not meet your expectations however would like to respond to various points mentioned in your review. Many hotels in Cancun charge for internet use and our prices are comparable for this service. It is normal practice for hotels to request a copy of a marriage certificate for guests stating they are on honeymoon. We... More

Adelaide, South Australia, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We arrived from Australia in early October, so it was very quiet.I was impressed with this hotel. its a bit dated, but clean. the staff were brilliant- especially Missey, nothing was too much for that girl. she knew everything about the area. And we spent a lot of time chatting to her. The bathroom and bedroom was spacious and clean.It... More

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your great review and we are delighted that enjoyed your stay with us. We hope that you will choose to return to Casa Turquesa in the future and if we can help you with planning your return trip, please feel free to contact us More

Oxford, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 2 weeks starting in late september . I would probably use the analogy that " This is the new I Phone 6 running on IOS 2 ". Staff are helpful and friendly and tend to get things done once asked . Missy was always helpful and arranged an excursion for us. So 9 out... More

Was this review helpful? Yes 5
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review of your recent stay with us. We value feedback from our guests and with this in mind, we apologise that you did not receive a welcome drink or welcome letter – this is standard practice to give both, so we will investigate what happened to ensure this does not reoccur... More

Philadelphia, Pennsylvania, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Our stay at Casa Turquesa was a terrible disappointment on SO many levels - it's hard to decide where to begin. From the website, it seemed really charming and intimate, as opposed to the massive resorts. The location was great - right next to the mall - as my partner and I are shopaholics. :-) I also liked the fact... More

Was this review helpful? Yes 4
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

We value feedback from our guests to see what we are doing well and areas in which to improve so thank you for bringing your comments to our attention, however we do not have any record of you contacting Mangement during your stay to discuss your issues. Our hotel policy clearly states that food and drink purchsed outside is not... More

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Additional Information about Casa Turquesa Boutique Hotel

Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Turquesa Boutique Hotel 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum

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