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All 177 Cancun hotels

Casa Turquesa Boutique Hotel

4.0 of 5 Hotel   |   Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Casa Turquesa Boutique Hotel
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Ranked #23 of 177 Hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Tammy L Ringgold, Georgia
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299 reviews from our community

Traveler rating
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46
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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Ringgold, Georgia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I loved this hotel so much in January that I returned in February and November. The staff is so pleasant and courteous from the waiters to housekeeping to reception. The hotel is sparkling clean and the poolside restaurant has a great lunch or breakfast. There is a restaurant for supper but I worry about it staying open due to poor... More 

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we are delighted to know that you have had such a great time each stay with us that you keep coming back! We will be sure to pass on your comments to our staff and we have taken on-board your comments regarding the rooms and internet which will be referred onto the relevant... More 

New York
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hello there, My wife and I stayed at this place for three nights and we loved it! Missy, Fasto were great! Friendly and very helpful! I had one minor issue which they took care of right away; but otherwise it was a beautiful fantastic place with UN-believable views! beach is quit and extremely relaxing! Pool was very nice! Rooms are... More 

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we value your comments. We are happy that we were able to resolve your minor issue and that you were able to continue enjoying your vacation. We strive to deliver personalized service in a tranquil environment and glad that you loved your stay with us. We hope to see... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

We took a short trip to Cancun during the low season and spent four nights at Casa Turquesa. It was everything we hoped for and more. The room was spacious with a great view, balcony, including a hot tub. The staff was courteous, helpful and willing to go out of thier way to be sure our needs were met. We... More 

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we value your comments and are delighted to read that our staff met your needs. Your final comment is exactly what we strive to deliver and we are glad that you enjoyed your stay with us. We hope that you will come back and visit us again soon and... More 

Randolph, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

How do you decribe Casa Turquesa in Cancun-Mexico- Totally Excellent. The hotel exudes elegance. Where else in Cancun is there a hotel that not only provides spacious luxurious rooms(our room had a king size bed; a large sitting area; a separate dressing area; and marble bathtub;shower and toilet area)- and a jacuzzi on every deck, but also surrounds you with... More 

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you! We appreciate you taking the time to post your comments and for your great review and that you enjoyed our tranquil oasis in this busy resort. We aim to provide personalized service for our guests and glad that we met this expected level of service for your. We hope that you will come back and visit us again... More 

Beverly, Massachusetts
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Third visit, and still fantastic! So much better than all the high rises. Personal service from everyone. The rooms, the great breakfasts, the smiles and genuine desire to make our visit the best that it can be from everyone....it never changes. Highly recommended!

Review collected in partnership with this hotel

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Many thanks for your great review and that once again you had a fantastic stay with us and continued to receive our personalized service. We hope to see you back again soon and if we can help you with planning your next trip, please do not hesitate to contact us. More 

Pouch Cove, Canada
Top Contributor
138 reviews 138 reviews
18 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

My partner was more enthused with this hotel than I was. I sell paintings for a living and this place was full of paintings that in my opinion ranged from mediocre to awful so perhaps that put me off. Then there was the dated marble that was omnipresent, not my thing. Then there was that they wanted to charge for... More 

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your review and we appreciate your feedback. Art is subjective and a matter of personal taste – we have paintings and sculptures from world-renowned artists and have an eclectic mix of styles. We are glad that you enjoyed the service and the food and that overall it seems that you enjoyed your stay with us. More 

madrid
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here to wait for a transfer on the next day. The room is giant and the staff friendly. The hotel in on the beach surrounded by big hotels (as you can expect in all Cancun). The breakfast was a la cart (not buffet).

Review collected in partnership with this hotel

Was this review helpful? Yes 1
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review, we value our guests comments. We hope that you will return to Casa Turquesa on your next trip to Cancun and if we can help you plan your next stay with us, please do not hesitate to contact us. More 

California, USA
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel would probably be different that most other hotels in Cancun. You will like it here depending on what you are looking for in you stay. It is a smaller hotel and when we were there there were not many other people staying in the hotel so there was plenty of room on our section of the beach and... More 

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CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for sharing your comments on your recent stay with us and appreciate that you enjoyed the concept of the hotel – a relaxing and peaceful getaway which is different to most of the hotels in Cancun. We hope that you will return to Casa Turquesa on your next trip to Cancun and please contact us if we can... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was an utter supersize. The location was perfect for the one night we needed prior to our larger week resort stay. The art and ambience of this hotel was so unique. I highly recommend this for a short stay if you need a place. A longer stay wouldnt meet my expectations due to pool area not being "... More 

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

We are pleased to read your review that you enjoyed your brief stay with us and that the location was perfect for you – we are within easy reach of the airport and the great shopping malls and nightlife that Cancun has to offer. We hope that you will return to visit us again in the future and please don't... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Our phones tricked us and displayed Eastern time for the entire time we were there (There were no clocks in the entire hotel that we could find). So whatever we did there we were an hour earlier than normal people. Three mornings in a row we had breakfast at the hotel restaurant which opens at 7 and either Angel or... More 

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we will be sure to pass on your comments to our staff – we value feedback from our guests and have noted your comment regarding clocks. We look forward to welcoming you back again in the future and if we can you plan your return visit, please feel free to contact us. More 

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Additional Information about Casa Turquesa Boutique Hotel

Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Turquesa Boutique Hotel 4*
Number of rooms: 29
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Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum
Hotel Style:
#16 Spa Hotel in Cancun
#22 Luxury Hotel in Cancun
#23 On the Beach Hotel in Cancun
#42 Family Hotel in Cancun
#44 Romantic Hotel in Cancun

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