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All 175 Cancun hotels

Casa Turquesa Boutique Hotel

4.0 of 5 Hotel   |   Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
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Casa Turquesa Boutique Hotel
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84%
Ranked #25 of 175 Hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
md400 Saskatoon, Canada
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265 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saskatoon, Canada
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Great little gem on a beautiful beach in Cancun. Close to Restaurants and shopping. I have stayed here a few times and service is always good and the rooms are large. I would definetly recommend it !!

Review collected in partnership with this hotel

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed at the Casa Turquesa hotel for 10 days for our honeymoon. When we first arrived at the hotel we had to produc e a marriage certificate and the lady at the reception (dark haired lady) she explained about the no food and drink policy in the hotel rooms so we tried to avoid theie services. lady explained the... More

Was this review helpful? Yes 3
Adelaide, South Australia, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We arrived from Australia in early October, so it was very quiet.I was impressed with this hotel. its a bit dated, but clean. the staff were brilliant- especially Missey, nothing was too much for that girl. she knew everything about the area. And we spent a lot of time chatting to her. The bathroom and bedroom was spacious and clean.It... More

Was this review helpful? Yes 1
Oxford, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 2 weeks starting in late september . I would probably use the analogy that " This is the new I Phone 6 running on IOS 2 ". Staff are helpful and friendly and tend to get things done once asked . Missy was always helpful and arranged an excursion for us. So 9 out... More

Was this review helpful? Yes 5
Philadelphia, Pennsylvania, United States
Contributor
12 reviews 12 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Our stay at Casa Turquesa was a terrible disappointment on SO many levels - it's hard to decide where to begin. From the website, it seemed really charming and intimate, as opposed to the massive resorts. The location was great - right next to the mall - as my partner and I are shopaholics. :-) I also liked the fact... More

Was this review helpful? Yes 4
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

We value feedback from our guests to see what we are doing well and areas in which to improve so thank you for bringing your comments to our attention, however we do not have any record of you contacting Mangement during your stay to discuss your issues. Our hotel policy clearly states that food and drink purchsed outside is not... More

Washington DC, District of Columbia
Senior Contributor
43 reviews 43 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for one night. It was amazing, the bathroom was huge and the room was really beautiful facing the ocean, it was really a relaxing place I would definitely return. The artwork is unique and brings a personal touch. Will recommend to friends.

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your great review and we appreciate you taking the time to share your comments. We are delighted that you will recommend the hotel to friends and we hope to see you back again in the near future. If we can help you plan your next visit, please do not hesitate to contact us. More

Amiens, Picardie, France
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 11, 2014

Good hotel good place lovely beach and turquoise sea everything was great. We did not like very much the restaurant but there are many places to eat around. we were very happy to stay in this small and very nice hotel. We will come back with pleasure.

Review collected in partnership with this hotel

Was this review helpful? Yes 5
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for your review and we value your feedback. We hope that you will choose to come back and stay with us in the near future and please feel free to contact us if we can assist you with planning your next visit. More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 10, 2014

We only got to stay for one night here but it was very enjoyable. As soon as we got there we loved it. Still in the hotel zone but a much smaller and more Boutique hotel, it was beautiful and charming. The crystal clear water shimmers just beond the lobby which is an amazing view. We stayed on the ground... More

Was this review helpful? Yes 2
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review and we are delighted to read your comments and that you had a great (albeit brief) stay with us! We certainly hope that you will choose to return to Casa Turquesa in the future and if we can help you with planning your next trip to visit us, please do... More

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 8, 2014

Everything was great - very spacious, beautiful room, fabulous view (I had ocean view suite), and comfy bed. The hotel is very quite, only 28 rooms, so there were no crowds on the beach or around the pool. I think this hotel is the best choice if you want peaceful relaxing vacation. One thing I did NOT like, furthermore, I... More

Review collected in partnership with this hotel

Was this review helpful? Yes 3
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

Thank you for taking the time to post your review – we value feedback from our guests. It is our policy that outside guests are not allowed into the hotel – all guests must be registered at the hotel. This is for security and safety purposes and is clearly stated within the hotel policies. We are happy to read that... More

Copenhagen, Denmark
1 review
3 of 5 stars Reviewed September 4, 2014

Friendly staff in an old worn down hotel with no hot water. Choose another hotel for better value for money. My wife and I stayed there for 3-4 nights during our summer holiday. We chose it based on TripAdvisor - we were disappointed - the hotels looks much better on pictures than in real life. The price is too high... More

Review collected in partnership with this hotel

Was this review helpful? Yes
CasaTurquesa345, Director of Sales at Casa Turquesa Boutique Hotel, responded to this review

We are very disappointed to read your review. We did have a problem with hot water for a few days which was then resolved. We are unsure why you have commented that the hotel is “worn down” when we receive so many positive comments regarding the hotel and our maintenance team are constantly working to keep the hotel in good... More

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Additional Information about Casa Turquesa Boutique Hotel

Address: Boulevard Kukulcan Km 13.5 | Zona Hotelera Cancun, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Casa Turquesa Boutique Hotel 4*
Number of rooms: 29
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Also Known As:
Casa Turquesa Hotel Cancun
Casa Turquesa Tulum
Casa Turquesa Hotel Tulum

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