wow! hands down the worst place ive ever been in my life, the "Hotel" was discusting and dirty and the staff are unfriendly and they are theives, at 8:30 PM when they thought we would be out, someone that worked there let themselves into our room, im pretty sure they planned to rummage our stuff, and were pretty suprised to... More

Hard beds, uncomfortable pillows, and very plain rooms. But the worst part was a band that played loudly and badly from 9p.m. until 5a.m. the next morning. Terrible. More

We stayed there one night on the way home, believeing it to be a four star. It was the worst hotel that I have ever stayed in. Lino covered floors, dirty and with the recent re-dec they painted AOUND the pictures on the wall, botched wire connections, noisy inside and outsidee the hotel. Couldnt sleep at all. Dont do there. More

My wife and I were lured to this hotel when we landed in Cancun. Their representatives accost you at the airport with promises of free tours and cab fare but please please don't fall for this!! What happened to us is typical of many American travelers. The Royal Holiday club, that operates out of the lobby of the hotel Hyatt... More

We stayed there for only one night at the end of our trip, before flying back. This was not our first choice but we were just looking for a place to crash for the night. We encountered all problems you can expect from a low-quality run-down hotel in Mexico: Room was not clean. Ants in the room. Noise outside. Noisy... More

The first things I can say is "Dont stay here" This place is a total dive. No ice machine, rude workers, no room service, no food period available in here. We stayed here 2/14/04-2/17/04. This place is a joke really. The only thing I can say about this place, is that it is CHEAP...And now I know why. And by... More