I have never wrote a review in my life, but I feel this is necesary to do. As we arrived at the hotel, it looked horrible from outside. There was no A/C in the lobby or any where else. Very poor customer service, for any problems that we have such as car service or reservation we had to pay 5... More

Me and my boyfriend went for are first holiday together last Aug/Sept 09 and was not impressed with the reviews we read about Aquamarina Beach. We paid just over £1000 each for 14 nights all inclusive here and was expecting the hotel to be amazing, im sorry to say all the bad reviews are right! When we arrived here we... More

My girlfriend (18 years old) and I (19 years old) took our first vacation togeather. Just as important this was our first trip without our parents with us. During our stay with Aquamarina Beach we expirenced some very good things, but some bad things The Good: We got the All-Inclusive so we wouldn't have to find places to eat everyday.... More

Just got back..7/11/10. Arrival into the hotel was not very pleasant. The outside areas (entrance pavement/parking area) looked run down. Really needs to be more presentable on arrival and pulling into the hotel. After going in I felt better..it looked nicer inside then on the outside. Check in was smooth, got to the room and was not happy (room 503).... More

Chose to go with the Jr. Suite rather than the inclusive so we had a kitchen. Arrived around 9:45pm and asked about refrig and kitchen utensils and was told they were in the room, but they were not. Asked again the next day and was told we had to pay an additional $17.50/day for the refrig. Asked again later that... More

I would not recommend this hotel. It is not at all what it shows on the internet. The beach and swim area is filled with jet skis and boats, which you are swimming in the oil from them. I had requested a king bed and got an efficiency with two double beds. The toilet didn't work the first night, called... More

I do not usually write reviews, but I thought I would correct some of the previous reviews about this hotel. My husband and I came to Cancun for our 1 year wedding anniversary. We booked last minute and didn't have many options, so we chose Aquamarina Beach. (We also looked at Dos Playas and Imperial Los Perlas....upon reflection we chose... More

We have just come back from the Aquamarina Hotel and I don't usually write reviews but felt the ones I read were so unfair I owed it to them! We (My partner and 3yr old came too) stayed for 2 weeks all inclusive and had a great time. We were booked in my reception upon our arrival very quickly although... More

Me and my boyfriend went here for our first time to Cancun. We had a great time. The entertainment team did a really great job with getting everyone to do activities and put a show on for us every night. Every night outside our window we would see the Pirate boats,that put on shows, on the water. It was Beautiful.... More