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Aquamarina Beach Hotel

3.0 of 5
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Boulevard Kukulcan Km 4.5 | Zona Hotelera, Cancun 77500, Mexico
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Aquamarina Beach Hotel
Aquamarina Beach Hotel
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639 Reviews from our TripAdvisor Community

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Iowa
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

One of the first hotels built in Cancun. Rooms are Ok and clean, and the staff is great if you speak Spanish or tip well as a non Spanish speaker. You can hear everything from your room - everyone next door, anything sightly loud for a block away or more. Food is just ok at best, nothing was great, if... More 

Helpful?
1 Thank Zelck
Shefford, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Super nice hotel, Ferry to Isla Mujeres El Embarcadero from walking distance. We got upgraded from a double room to a 1 bedroom apartment in January. Nice staff. Bus stops in front. hot tub, 2 swimming pools. Just be aware that at registration they are trying to get you to breakfast at another hotel to sell you vacation packages- Did... More 

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Helpful?
Thank Rebeca H
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Was placed at this hotel after our first hotel had serious issues. Very priCy for everything. The restaurant staff and bus boys were great only good thing about this place. Did not like the tourist info staff being very pushy. Everything was very expensive from drinks to food.

Helpful?
Thank Amber M

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Farmington, Utah
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed December 31, 2015

We stayed for 8 nights in December. The guests were mostly Spanish speakers. The room was a bit old, but it was clean. We did have to ask for the sheets to be changed, but they did it. The staff is definitely the strength of this hotel. The service people all seemed to love their jobs and always greeted us... More 

Helpful?
1 Thank mflocken
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 28, 2015 via mobile

We stayed here for two weeks it was great. The hotel staff where brilliant from room maid to the waiters. The bar staff all were great. Would definitely recommend this hotel If we ever go back to Mexico we will love to stay there .

Helpful?
Thank Kenneth H
Westbury, New York, Usa
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 28, 2015

Very nice hotel in the "zona hotelera" km. 4.5 I think. Mostly catering lo Mexican families. Very few foreigners. It is better not to have the full buffet. It will be too much. It is better to eat a la carte.and only when you want it at the hotel. The Jacuzzi and the two pools were nice. The beach however... More 

Helpful?
1 Thank Alvarez611
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 22, 2015 via mobile

This hotel is a disgusting place to book as on October 1st we booked our stay with our agent, who booked our vacation. On the 19th November, after 18 hours of travel, we arrived to be advised that we did not have a room. We waited over half an hour at reception to receive attention to which I had to... More 

Helpful?
2 Thank Stevietripper
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 14, 2015

You may think that the building lacks of new stuff because it really looks like it has seen better times, but the common areas and the lobby are clean and neat, plus the people are quite friendly. Great WiFi signal everywhere and the room was absolutely perfect. Great view from the balconies. Maybe the food section has to be changed... More 

Helpful?
2 Thank Juanti B
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed August 30, 2015 via mobile

We stayed for 1 night, checked out at 12 and requested permition tu use the pool and restrooms for a couple of hours, after that a guard followed us and stocked us during all the time we where using the pool and even at the beach. We spoke at the frontdesk and they assuered it was a missunderstanding. But the... More 

Helpful?
2 Thank Tatiana A
Virginia
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed August 5, 2015

This is a smaller resort compared to many. The pool is decent, but small. There is only one restaurant open for each meal, plus an American food snack bar poolside. The staff was nice. The room was clean, The food was pretty good, but nothing that had a wow-factor. The beach was lacking in space with just having a sliver... More 

Helpful?
2 Thank travfromva
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