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All 175 Cancun hotels

Aquamarina Beach Hotel

3.0 of 5 Hotel   |   Boulevard Kukulcan Km 4.5 | Zona Hotelera, Cancun 77500, Mexico
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Aquamarina Beach Hotel
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Ranked #101 of 175 hotels in Cancun
A recent review
5 of 5 stars Reviewed December 31, 2013
Ness34 Uppsala, Sweden
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457 people have reviewed this hotel

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reston, Virginia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is not worth even a single star. Worst hotel and worst experience ever. Staff is so rude and rooms are dirty. Our room had a/c leaking water all over the table. My wife kept her bag on the tea table and the water almost drenched her passport. The front desk folks are very rude. The flush was not... More

Was this review helpful? Yes 2
Skegness, United Kingdom
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 9, 2014

Hotel is not very nice at all ,we found the staff very nice ,rooms clean after the third move, food wasn't up to much and nothing to do , television on in the little bar at night full blast with football all the time and nowhere else to go , thay do not cater for English don't go .

Was this review helpful? Yes 5
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 10, 2014

Do not stay here! Our toilet broke twice, the shower goes from freezing cold to boiling hot, maids stole from our room (after we left a 'do not disturb sign' on our door - they removed the sign while we were out and serviced our room anyway and threw all of our clothes into whichever suitcase was closest, mixing up... More

Was this review helpful? Yes 4
Uppsala, Sweden
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 31, 2013

In the scale of 1-5 everything was 5. You get a nice Mexican feeling in this hotel. Very nice and helpful staff in every area, large and clean rooms with nice sea view and fantastic every day cleaning, free beach towels, good all included buffet with every night different theme, Ale cart restaurant and bar, some entertainments. You just feel... More

Was this review helpful? Yes 1
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 29, 2013

I read the reviews before I came and much of what was written was correct, but it was OK for me. The rooms are clean and are a fine size. The staff is friendly and nice, but less familiar with English than at other hotels. (I'd recommend knowing some Spanish in order to get around here) It does appear to... More

Was this review helpful? Yes
Sheffield, United Kingdom
2 reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed December 9, 2013

We came throught the spring break period from england. no one speaked english the food was dreadful, they leared at us, our safe was robbed and they did not help at all!!!! disgraceful hotel. They took advantage of us.

Was this review helpful? Yes 8
Los Angeles, California
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 2, 2013

Needed layover hotel to go to airport. Surprisingly clean rooms, the staff is friendly and not pushy except the sales men from different agencies in the lobby. If you’re planning to stay 1-2 nights-this is the place. There’re 2 swimming pools and Jacuzzi. Nothing fancy but clean. Easy access to any part of Zona Hoteliera and Gran Puerto Juarez.

Was this review helpful? Yes 3
Preston, England, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed October 20, 2013

We stayed here in January for a week. All inclusive. Drinks were good, lots of choice, by the second night the bartender just looked at us and got our drinks ready without us asking!! In a good location too, very easy tomcats a bus. Food was not too bad, breakfast was good, lots of choices, I recommend the omelette. Lunch... More

Was this review helpful? Yes 2
Shelbyville, Indiana, United States
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 14, 2013

This hotel was okay. The food wasn't very good, and very little food choices. They don't provide bottle water or a fridge. But the staff is awesome and it is a great location. Very little water pressure in the shower. The hotel room was clean.

Was this review helpful? Yes 3
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 6, 2013 via mobile

After reading so many negative reviews, I was a little nervous for our group of 5 to arrive on Labor Day weekend. You get what you pay for. We are all parents, looking for a nice get-a-way from our kids, & of course not spend a lot of money. We absolutely loved this place!! So perfect for us! Definitely not... More

Was this review helpful? Yes 2

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Additional Information about Aquamarina Beach Hotel

Also Known As:
Hotel Aquamarina Beach
Aquamarina Beach Cancun
Aquamarina Beach Hotel Cancun
Cancun Aquamarina
Address: Boulevard Kukulcan Km 4.5 | Zona Hotelera, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#101 Business Hotel in Cancun
#101 Spa Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aquamarina Beach Hotel 3*
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