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The Royal Sands

3.5 of 5
Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
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The Royal Sands
Ranked #4 of 175 hotels in Cancun
4.5 of 5 stars 660 Reviews
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660 reviews from our community

What travelers say about this hotel
  • Hacienda Sisal(15)
  • Personal concierge(14)
  • Very nice(14)
  • Hotel zone(13)
  • Grocery store(12)
  • Happy Hour(10)
  • Full kitchen(9)
  • Pool bar(8)
  • Time share(8)
  • Phase II(6)
Traveler rating
    477
    128
    36
    11
    8
Only show reviews for Family (223) | Couples (192) | Business (4)
Date Rating
Toledo, Ohio, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 13, 2012

We have come here three times with our children. They are now 17 and 15, and we again are delighted with every level of service at the Royal Sands. The resort is extremely clean, the food is decent at the Char Bar but too expensive in the La Vernanda. Decent at the Hacienda Se Sal. Everything you can want is... More

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See 2 more reviews by Connie R for Cancun
Romeo, Michigan USA
2 reviews
4 of 5 stars Reviewed April 11, 2012

The property matched our expectation for fun, comfort and conveinance. The pools, activities, kid fun along with the room layout created an experiance that will bring me, my family and the 5 other families we traveled with back next year. We all agreed the Royal Sands deserves another visit. We normally don't return to the same place twice. On site... More

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Kelowna
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2012
1
person found this review helpful

We are owners at The Royal Haciendas near Playa del Carmen. This year it was decided that we would try a different resort for our annual vacation and we were not disappointed. This is a great place to vacation and we would recommend either in a heart-beat. The staff are kind, friendly, very courteous and go out of their way... More

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Mesa, Arizona
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 9, 2012
4
people found this review helpful

I have had the good fortune to be able to travel to the Cancun area several times in the past 25 years. Of all the places I have stayed, the Sands is by far my favorite. A sparkling clean, well maintained property with consistently top notch customer service. Although you are always treated like a guest, you always feel like... More

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Santa Cruz, CA
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 9, 2012
1
person found this review helpful

Great place, I just spent 10 days there with my family. Very comfortable rooms, clean, great place for kids, very knowlesgable staff. Good food, not excellent, but good. Great that they have transportation between the hotels. The security has their hands full as parents let their kids run around lap pool walls and swim in lap pool, when it clearly... More

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Camilo_Royal_Resorts, Community Manager at The Royal Sands, responded to this review
April 11, 2012

Dear Guest: Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better. I'm happy to read that you enjoyed your stay at The Royal Sands. Thank you for the kind words towards our staff and facilities! Regarding your comments about the resort not accepting AMEX,... More

edwardsburg
1 review
5 of 5 stars Reviewed April 9, 2012

It is hard to imagine being any place where you can have better service and an enjoyable stay. You name it and The Sands provides the best. Clean, safe, accomodating staff, food, beverage, location, friendly, activities, etc. are the best. Recommend to everyone. More

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Milwaukee, Wisconsin
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 9, 2012
1
person found this review helpful

Our first stay at the Royal Sands lived up to the praise we had heard from others. It's a beautiful property located on stellar blue-green Caribbean Sea coast and a top quality, almost pure white beach. From the first day everything was top shelf and the highest of quality. Restaraunts both on property and off were great. The staff was... More

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See 4 more reviews by TJA7575 for Cancun
Chardom
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 9, 2012

We just returned from a stay at the Royal Sands and it was a nice experience. The resort is very well suited to families. We had our son, daughter in law and 2 year old grandson with us and the two bedroom unit was perfect. The toddler was able to sleep in the ante-room to our bathroom so we could... More

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See 2 more reviews by sleeves53 for Cancun
Andover, MN
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 7, 2012
1
person found this review helpful

We were able to stay there with my Brother who had a timeshare. He had a beautiful large 2 bedroom, 2 bath suite with a full kitchen, dining room, living room and balcony. There was a welcome party. The shock of being from the Midwest, USA and suddenly being dropped into a fiesta was overwhelming to the senses. Food was... More

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Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 6, 2012
2
people found this review helpful

This was our second stay at the Royal Sands and it has been wonderful both times. The suites are very comfortable and the grounds, pool and beach are beautiful. The staff are very friendly and helpful and do not always have there hands our for a tip. Even though this is a time share property there is absolutely no pressure... More

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The Royal Sands Also Known As

  • Royal Sands Cancun
  • Royal Sands
  • Cancun Royal Sands Resort
  • Royal Sands Resort Cancun
  • Cancun Royal Sands
Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico

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