We dodged Hurricane Irene with a 6am flight out of NY to Charlotte, NC......caught our connecting flight to Cancun....and were so so pleased and very satisfied when we arrived at the Royal Sands.
Everything about this place was to our liking. Loved how we were welcomed, followed by an easy check in which included meeting our own personal concierge (...
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We purchased our first unit five years ago. We have a beautiful beachfront two bedroom/two bathroom unit on the ground level. We love returning every year bringing our family and friends. We are "welcomed home" by all the staff when we arrive. We meet new people as well as old friends from years past. The staff is always friendly. There...
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Our stay was added pleasure because of your wonderful staff. Moses Pacheco was a pure joy to have as our server. Please give him recognition as being truly dedicated to his position there.
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Dear Guest:
Thank you for your kind words. We are happy to read that you enjoyed your stay at The Royal Sands and will be sure to compliment Moises for a job well done.
We appreciate the feedback and hope to see you back soon.
Warm regards from Cancun.
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We are owners of a prime week at the Royal sands Phase 2 which is the newest in the Cancun area. Due to our hectic lives we have'nt been able to ever utilise our beachfront 2 units.We called them directly to book a vacation starting on Thursday -Tuesday.We are used to expensive vacations. So the villas were good and clean,...
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Dear Guest:
Thank you for taking the time to share your experience with others. Your comments are very helpful in allowing us to continue to deliver the best experience.
I want to offer my sincere apologies for your experience with us on this visit. I will personally foward your feedback to magagement to ensure we handle things differently in the...
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The hotel was very nice the pools were great, they had games at the pool, fun to play and to watch, I would go again
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The Royal Sands is our number 1 travel destination. This Resort is truly a 5 star resort. We meet a lot of nice people here, we become friends with the staff that always welcomes us back with a smile.
we love our beachfront villa. 2 bedrooms/2 bathrooms, kitchen, large balcony.....
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Beautiful Timeshare with amazing views, large verandas, and a great beach.
Good location to get into the city for night life and restaurants.
The pool was a great place to meet people and they always had events going on.
Each villa has a kitchen, bedrooms, bathrooms, and living room. It was the perfect set up for families. Also had a...
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First of all, I am a RR member at the Royal Caribbean. Although I have nothing good to say about the RC, I happened to stay here in August 2011. Everything went fine here. We had a 2 BR beachfront villa that would knock your socks off. The pools at the 2nd pahse were great for an early morning swim....
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Dear Guest:
Thank you for taking a moment of your valuable time to write your review. Your comments are very important and help us serve you better.
I am truly sorry to hear about your bad experience at our other resorts. We'd appreciate it if you could elaborate a little more on what you didn't liked, so we can adjust...
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Where to start? The Royal Sands Resort in Cancun Mexico is a stunningly beautiful property resting upon the caribbean's aqua waters and white sands. The property is very large, but not overwhelming.....the pools cascade into each other, flanked by 2 swim-up bars on either corner. The sloping staircase stretches from the pool to a sweeping slope out to the beach...
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We all enjoyed another Great Vacation in The Royal Sands. We purchased another timeshare so we could spend our anniversary there. As usual the service is great, the people warm and friendly and the food is wonderful. Will return soon.
The DeFazios
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