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The Royal Sands Resort & SPA All Inclusive

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Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
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The Royal Sands Resort & SPA All Inclusive
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The Royal Sands Resort & SPA All Inclusive
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2,102 reviews from our community

Traveler rating
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    184
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    31
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842
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5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Royal Sands Resort & SPA All Inclusive
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Telford
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 27, 2014

We have been a royal resort member for many years and have great vacations experiences with them. You are greeted at the door with a "welcome home" and walked to your room. Maid service is very good and they clean and replace towels for you twice a day. Along with that they turn down the beds and leave Hershey kisses.... More 

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Tucson, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 26, 2014

As a Royal Resorts Owner and Member for many years, I came from a week at the Royal Islander expecting excellence and was sorely disappointed! Our maid service was great...but that was the high point. The Resort appeared filled with mostly "all inclusive " guests who definitely were not being ask to abide by the rules that have long applied... More 

Was this review helpful? Yes 6
Cristóbal G, Online Community Administrator at The Royal Sands Resort & SPA All Inclusive, responded to this review
Google Translation

Hola Cristobal, como bien mencionas, es difícil que una mesa en los restaurantes se mantenga llena de platillos, ya que... More 

Choctaw, Oklahoma
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2014

Very nice resort! Good food at the resort and several options at surrounding restaurants were also very good. Only drawback is non-members are required to do all inclusive for all days at the resort, while members can opt out for several days and use the kitchen facilities. Well maintained property with walking distance to nice shopping mall. Bus service to... More 

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San Juan, Puerto Rico
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 25, 2014

I picked this Hotel for my third trip to Cancun because it was offered that you could enjoy the facilities of other three sister hotels (something that many all inclusive around the world do). So we where very excited to experience these Cancun resorts. When we checked in they informed us that would not happen. It had been a misunderstanding... More 

Was this review helpful? Yes 5
Auburn, Pa.
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 24, 2014

We have been staying at the Royal sands for many years. The Villas are huge and remarkably clean. The staff is very attentive and friendly. You have a view of the ocean from every room and what a beautiful ocean it is. The resort has many good restaurants and even has it's own supermarket.

Was this review helpful? Yes 2
ilkeston,Derbyshire
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 23, 2014

Well what can I say?? After reading some of the reviews on here about The Royal Sands myself and my wife were concerned about what we were letting ourselves in for for our 10 day stay between 09th September to 19th September. All I can say for the negative comments is that they must have lived a life where they... More 

Was this review helpful? Yes 8
Santiago, Region Metropolitana, Chile
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

I have been there many times and have always had a great experience. Staff very friendly and the activities well organized (poker for example). The restaurants Cueva del Capitan and Hacienda Sisal are highly recommended.

Was this review helpful? Yes 1
Milton Keynes, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 22, 2014

I cannot fault our stay. The hotel is a lovely big resort & right on the beach! The views are stunning of the beach. The whole hotel is constantly cleaned & kept tidy, our room was checked twice/three times daily. We were all inclusive - the food and drink available is delicious, you have so many options and everything was... More 

Was this review helpful? Yes 6
San Antonio, Texas
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 22, 2014

This was our first time at The Royal Sands in Cancun and we really enjoyed the atmosphere and friendliness of the staff. We stayed for approx. 7 days with a feeling that everything was available and in close proximity to our location. The restaurants were excellent and the food was great. Aside from being very accomodating, we did find comfort... More 

Was this review helpful? Yes 6
Longwood, Florida
Senior Contributor
23 reviews 23 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 21, 2014

Great Place To relax with fantastic service from all staff, food was the best facility was immaculate in every way, a smile on everyone's face was as friendly as one could ever want, activities at resort were limited but enough to entertain, just be aware that bus to offsite locations provided by resort do not guarantee a return trip, bus... More 

Was this review helpful? Yes 4
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