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The Royal Sands Resort & SPA All Inclusive

4.0 of 5 Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
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The Royal Sands Resort & SPA All Inclusive
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2,013 reviews from our community

Traveler rating
    1,302
    434
    172
    76
    29
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807
603
27
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Plymouth, Michigan
Top Contributor
92 reviews 92 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed yesterday NEW

We own a ground floor, ocean-front unit which we enjoy so much that we've been using it every President's Week for 16 years, rather than renting it out. The Royal Sands is still a super clean resort with very friendly service and many included amenities and activities. It has become busier than in the past, which we attribute to its... More 

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Boise, Idaho
Top Contributor
64 reviews 64 reviews
41 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We staid one night only to be close to the airport and pick-up our friends. This resort would work just fine in other places, but it is definitely not the option we would select again in the Riviera Maya with so many more appealing alternatives. Yes, you have a nice beach in front of you, but this is true for... More 

Was this review helpful? Yes 2
Cristóbal G, Online Community Administrator. at The Royal Sands Resort & SPA All Inclusive, responded to this review

Dear Guest, Thank you for taking time to post about our resort. We are aware that other resorts around Cancun and Riviera Maya offer a different experience for us. We have always been a Family Resort and we'll continue to provide a family-friendly accommodation to our members and guests. Nevertheless, we appreciate your comments and will look for ways to... More 

Buckinghamshire, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

My fiancée and I stayed at the Royal Sands during the last week of Feb. We had literally the most amazing holiday and cant wait to go back which is looking likely in Sept for our honeymoon! All the staff are amazing and always checking you are ok and thoroughly deserve the tips! The staff are always cleaning also, even... More 

Was this review helpful? Yes 2
New York City, New York
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were in search of an escape from the northeast's nasty 2014-15 frigid winter. I came across this reasonably priced "all-inclusive" resort and took the plunge. Our stay was from Feb 21-26. I booked a garden view room and to our surprise we had an ocean front suite. Here's my review of our stay: Room/Grounds The room/grounds were well maintained... More 

Was this review helpful? Yes 7
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 days ago NEW

Was the best vacation and accommodations we have had.I would highly recommend this resort to anyone. Very clean resort and wonderful staff.There is really no need to leave the resort.Beach is beautiful and wait staff is great (Silverio was the best we had).We will go back to this resort anytime we are in Cancun .We were in phase 2 of... More 

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Birmingham, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family of seven, (kids 14, 13, 11, 10, and 9) went to the Royal Sands February 17-22nd. The condo fit the seven of us quite comfortably. My son has severe allergies and the staff was very accommodating to him. The beach area was lovely and a lifeguard was present. The pool is beautiful and overall the resort is in... More 

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Hicksville NY
Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Again another stay at the Royal.Why go anywhere else in Cancun?The best views,the excellent staff,the friendly waiters,housekeepers,drivers,grocery clerks,lifeguards,bartenders,waitstaff on the beach,everyone who works here is courteous,friendly and smiles,morning,noon and night.The moment you enter,you know everything is clean from the beach to the street,and all in between.I have been going here for over 10 years and have never had a problem... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Very nice hotel, clean and exclusive. One big pool and some smaler. Crowdy and noisy pools. Beach with fantastic sand and watercolour. Both family and some partypeople, less family with smal kids. Personal ok but not on the "toes", allways in need of tip...

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1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

THIS WAS HONESTLY THE WORST HOTEL I HAVE EVER BEEN TO. The hotel itself is decent, pretty views and hotels are clean. The service is TERRIBLE. Everyone, particularly front desk staff, are beyond rude and not helpful. I went with a bunch of girlfriends. Most of us had a room booked but 3 girls didn't. We had 3 rooms and... More 

Was this review helpful? Yes 6
louisville
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Finally a resort that if you stay you feel the all inclusive is a bargain, the food, drinks and atmosphere are everything they're cracked up to be!!!! My wife and I had never done the all inclusive here. And now we have and what a bargain. It should be a must do at the Royal Sands on your bucket list

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Time share(15)
  • Hotel zone(8)
  • Hacienda Sisal(7)
  • Grocery store(6)
  • Great Place(5)
  • Friendly and helpful(5)
  • Personal concierge(5)
  • Daily maid service(4)
  • Happy Hour(3)

Additional Information about The Royal Sands Resort & SPA All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Sands Resort & SPA All Inclusive 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#14 Family Hotel in Cancun
#20 Luxury Hotel in Cancun
#20 Top resorts Hotel in Cancun
#21 On the Beach Hotel in Cancun
#21 Romantic Hotel in Cancun

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