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The Royal Sands Resort & SPA All Inclusive

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Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
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The Royal Sands Resort & SPA All Inclusive
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The Royal Sands Resort & SPA All Inclusive
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2,125 reviews from our community

Traveler rating
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    472
    188
    80
    32
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849
646
29
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Would definitely recommend this resort! We did an all-inclusive stay here and loved it. The food was great...we mostly ate at the buffet. We took advantage of their room service a few days during our stay and it was very fast with excellent food. They have beach service too which was a HUGE plus. As you're laying on the beach,... More 

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Houston, Texas, United States
Contributor
18 reviews 18 reviews
11 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We got a 1 bedroom oceanfront condo and the room was excellent. The upgrade from a standard room to a 1 br gets you a room about twice as big, and the balcony is about 3 times as big, huge! Really enjoyed the oceanfront upgrade that is about 100 ft from the ocean, on a prime area of the Cancun... More 

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Cave Creek
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

Super clean resort with wonderful help when you can get it. The employees seem overwhelmed but continue to smile and we had a hard time blaming them. We waited for menus, coffee, cocktails and at the end, the bill,almost every time. Also, skip the Catamaran trip,not worth it and your directed to a tourist trap island where you can only... More 

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1 review
5 of 5 stars Reviewed 3 days ago NEW

First time at Royal Sands and loved it!!! We previously stayed at Secrets the vine ( too much of a rowdy younger crowd ) and Sun Palace ( not a great beach, small pools and same type of rowdy people). For about 2k less we stayed at the Royal Sands with a nicer beach, quieter crowd, just as nice of... More 

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Indianapolis, Indiana
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My family (all adults) just returned from a week at the Sands. I have vacationed there many times before over the years, but this was my first time back in 8 years. Starting with the bad: The hotel, while still beautiful, is starting to show some wear and tear in its rooms. Nothing too bad, but depending on what you... More 

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Newton, Massachusetts
Contributor
20 reviews 20 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We did an all-inclusive stay here. Same room layout as that of Royal Islander. Huge property! Our room was not in the main building so everytime we want to dine on site we need to walk a good 5-7 mins to the main area. La Veranda was great! They have buffet every day as well as A-la-carte menu. Nice and... More 

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Michigan
Contributor
13 reviews 13 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I have nothing but great things to say about this property and it's staff. That being said, for all you that don't own a timeshare here, do not trust your "concierge"- (aka timeshare rep)to make your reservations, do it yourselves!! Heidi was our "concierge" and after a 24 hour traveling fiasco, she was the first person we saw at our... More 

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Roseville, California
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

From the moment we arrived at the Resort until the time we departed it was a wonderful time!! The resort was beautiful - grounds were kept up nicely! The rooms were clean but not super fancy. We had an ocean view/beachfront which was amazing!! The staff was very friendly and attentative - it was so nice that they all remembered... More 

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Brisbane, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a hard review as I actually loved the hotel itself, the rooms and facilities, I would stay at the hotel again however the "all inclusive" is not all that inclusive. Pool Great pool and beach area, did not have a problem getting a lounge at the pool area, grounds clean, nice big pool towels. Beach a little rough... More 

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Mississauga, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

returned to our timeshare at the Royal sands and for the 1st time brought along our 10 month old grandson and his parents. the execptionally high standard established by the Royal resorts was mainatined and we had a wonderful week the Sands continues to hav som of the best service oriented employees ranging from maitre'd Leonardo in the Verandah restaurant... More 

Was this review helpful? Yes 2
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