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The Royal Sands Resort & SPA All Inclusive

4.0 of 5 Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
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The Royal Sands Resort & SPA All Inclusive
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The Royal Sands Resort & SPA All Inclusive
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1,949 reviews from our community

Traveler rating
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    420
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5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Ottawa, Ontario
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent a wonderful week at the Sands Jan 17-24, 2015. As expected, the facility is well maintained and very comfortable, the staff is excellent in service, courtesy and helpfulness. The grounds and the beaches are well maintained and very clean as are the villas. Well furnished, the villa is very comfortable for 6-8 people (or 4-5 people in the suites... More 

Was this review helpful? Yes 1
Naples, Florida
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We rented one week from an owner and cannot be more thrilled at the outcome. Not only was the unit centrally located to the resort - it had a magnificent view of the water on both sides. The space was great. We had 4 people, but it could have handled 6 (since there were 2 murphy beds in the living... More 

Was this review helpful? Yes 3
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

Upon arrival the bell boys great you and you notice they aren't as pleasant or as professional as most resorts. The hotel has a musty old odor to it. The front check in was a slow painful process and they take an additional $150 per day hold on your credit card. Everywhere along the hotel there are signs and tip... More 

Was this review helpful? Yes 3
Montana
1 review
3 of 5 stars Reviewed 3 days ago NEW

This is our second stay at Royal Resorts, admitted the last one was 4.5 years ago. The commitment to service by all staff is outstanding! Every staff person you encounter is kind, courteous, and helpful. However, the room decor is very dated, kitchen countertop was very stained, and the maid service was done at a different time every day. We... More 

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed for a week and loved it. Very relaxing. We loved the beach and playing in the surf. Great central location with plenty to do. Many restaurants and shopping, with easy bus access. Plenty of people watching opportunities. We will be back.

Was this review helpful? Yes 1
santa fe, nm
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this resort Dec 16-23 and really enjoyed it! I liked that our room had the living area where 2 of my kids slept, along with the separate bedroom. The rooms are a little dated and the bed/bedding could use updating but overall I was pleased with the room. I really enjoyed the food. We experienced good service... More 

Was this review helpful? Yes 1
Magnolia, Texas, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Went for a quick weekend trip and LOVED it!! Very clean and great location! Food was delicious!! Don't forget you have to check out the night before departure! And be sure and turn in your beach towels the night before!! Will definitely go back!!

Was this review helpful? Yes 1
Edwardsville, Illinois, United States
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Upon arrival we were warmly greeted by our personal concierge for the week. Estella was very personable and so helpful with everything! Nothing was out of her realm! She answered our many questions and was always available to us throughout our week. The all-inclusive option made our stay so stress free and there were quite a few 'off campus' restaurants... More 

Was this review helpful? Yes 2
Milton, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

We went to the Royal Sands Resort (Third year) and as always; The beaches are clean beyond belief, the staff always greeted us overtime. The only downsize was the appliances in the rooms we were staying in.Coffee maker was not working at all and the toasted only toasted one side of the bread. Ah didn't matter. They have Starbucks and... More 

Was this review helpful? Yes 1
Gurnee, Illinois
1 review
5 of 5 stars Reviewed 5 days ago NEW

The beach, food, service and accommodations were excellent. The location was great with plenty to do. We did have to switch rooms on Saturday, but staff assisted in making the move quick and painless. We would certainly return!!!

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Time share(15)
  • Hotel zone(8)
  • Hacienda Sisal(7)
  • Grocery store(6)
  • Great Place(5)
  • Personal concierge(5)
  • Friendly and helpful(5)
  • Daily maid service(4)
  • Happy Hour(3)

Additional Information about The Royal Sands Resort & SPA All Inclusive

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Sands Resort & SPA All Inclusive 4*
Number of rooms: 340
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Hotel Style:
#15 Family Hotel in Cancun
#20 Top resorts Hotel in Cancun
#20 Luxury Hotel in Cancun
#21 Romantic Hotel in Cancun
#21 On the Beach Hotel in Cancun

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