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All 175 Cancun hotels

The Royal Sands

4.0 of 5 Resort   |   Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
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The Royal Sands
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Ranked #26 of 175 hotels in Cancun
A recent review
5 of 5 stars reviewed 2 days ago
wulfgarr Buffalo, New York
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Buffalo, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We recently returned from our all-inclusive week at the Royal Sands. The room were spacious and I really enjoyed the separate entrance for the 2nd bedroom so the two 18 year olds could come and go without disturbing us. The food was good and plentiful. The drinks were cold and always hit the spot (just wish I could have gotten... More

Was this review helpful? Yes 2
Fort Lauderdale, Florida
Contributor
15 reviews 15 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I recently booked this resort as a package deal through another site and we booked it as an all inclusive. Well, this is not really an all inclusive. Only half of our group, of 22 people, had the all inclusive option,. Sometimes you would be asked to give them your card and sign a receipt, for 0$ and sometimes they... More

Was this review helpful? Yes 1
Indianapolis
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My wife and I had an enjoyable time during our week at the Royal Sands. The staff is friendly and helpful, the pools and beach are terrific, and, while we can never completely enjoy all-inclusive places just because we don't drink enough to make that part of the deal seem worth it, the four available restaurants were all good. My... More

Was this review helpful? Yes 1
New hampshire
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This place used to be wonderful, quiet and a nice place to relax. However, since they went all inclusive it has gone to the drunks. If you are looking for loud noise, partying and bar fights, this is the place to be. Used to be the pool bar closed at 6 and the pool was fairly quiet then. Not anymore.... More

Was this review helpful? Yes 2
New York City, New York
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I really wanted to love this place. The rooms are awesome for families. We had a 2 bedroom unit which was perfect for our needs. The heated pool is fantastic, very rare for the area. The beach area is beautiful....pristine blue water. We had the all inclusive package which was OK...not that many choices of restaurants compared to other places... More

Was this review helpful? Yes 2
Cristóbal G, Online Community Administrator. at The Royal Sands, responded to this review

Dear Guest, Thank for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and we will improve those areas in whicht there are opportunities. Resort's management is currently reaching you directly to learn from this situation in order to ensure this won't be experienced again by any of our visitors.... More

NC, USA
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We recently returned from a week at the Royal Sands using a friend's 2 bedroom oceanfront timeshare. It was great. (We've previously stayed at the Casa Magna Marriott, which is also terrific.) The rooms were spacious....there were 6 of us, with 2 20-something's using the Murphy beds. Let's face it, the Murphy beds are much more suited to young kids... More

Was this review helpful? Yes 1
Cristóbal G, Online Community Administrator. at The Royal Sands, responded to this review

Dear Guest, Thank for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and we will improve those areas in which there are opportunities to ensure on your next visit we get a 5 out of 5 stars review. We hope to see you again soon during your next visit... More

Detroit, Michigan
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed there 2nd week of April with two young boys and a three year old. The place was wonderful. The whole place was spotless and beautiful. The service was flawless. However be aware of the timeshare pitch. I have wasted a whole day They take you on a bus to another resort. What supposed to be 11/2 hour presentation... More

Was this review helpful? Yes 3
Cristóbal G, Online Community Administrator. at The Royal Sands, responded to this review

Dear Guest, Thank for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and we will improve those areas in which there are opportunities to ensure on your next visit we get a 5 out of 5 stars review. We hope to see you again soon during your next visit... More

Indianapolis, Indiana
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First time back to Cancun in about 15 years, this time with 3 teenagers. Was expecting at least some issues to deal with...but had none. Would absoutely go back here!!!! Airport - Bought a round-trip cab to the resort and back for when we left. It was about $120 for 5 of us. As soon as we bought it they... More

Was this review helpful? Yes 7
Cristóbal G, Online Community Administrator. at The Royal Sands, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

1 review
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Visited during spring break with my daughter and my mother. This hotel is awesome. It is a beautiful hotel with a beautiful beach, pool and landscape. Food was good, not great. Overall, this is a great value and I would definitely stay there again.

Was this review helpful? Yes 10
Cristóbal G, Online Community Administrator at The Royal Sands, responded to this review

Dear Guest, Thank for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and we regret not achieving this goal with you. We will make our best to insure on your next visit we get a 5 out of 5 stars review. We hope to see you again soon during... More

Tucson, Arizona
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I am a time share owner of this resort and have loved it so much over the last 6-7 years that I have had friends buy as well. For the first time ever, I would not recommend this resort to others. Since going all-inclusive a full year ago. The wonderful resort has become nothing more than an average hotel. The... More

Was this review helpful? Yes 7
Cristóbal G, Online Community Administrator at The Royal Sands, responded to this review

Dear Guest, Thank for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and we regret not achieving this goal with you. We are adjusting our process so you can rest assured this won't happen again to any of our visitors. We hope to see you again soon during your... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Time share(15)
  • Hotel zone(8)
  • Hacienda Sisal(7)
  • Grocery store(6)
  • Friendly and helpful(5)
  • Great Place(5)
  • Personal concierge(5)
  • Daily maid service(4)
  • Pool area(3)

Additional Information about The Royal Sands

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Cancun
#23 Romantic Hotel in Cancun
#23 Luxury Hotel in Cancun
#24 Top resorts Hotel in Cancun
#25 On the Beach Hotel in Cancun
#26 Business Hotel in Cancun
#26 Spa Hotel in Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Royal Sands 4*
Official Description (provided by the hotel):
The jewel in the crown of the Royal Resorts Cancún collection, The Royal Sands has a truly regal beachfront setting, five-star amenities and everything you need for Royal Relaxation. The architectural design of this beachfront resort means that all 340 villas have ocean views with breathtaking vistas of picture-perfect white sands and the turquoise waters of the Caribbean. The Royal Sands is located a stone's throw from Kukulcan Plaza shopping mall and a short walk from La Isla Shopping Village.Leave your cares behind as you indulge in some Spa time. Take the plunge and enjoy Cancun's water sports, The Royal Sands Marina is opposite the resort on the shores of the lagoon. Relax poolside, play tennis and enjoy a tempting array of dining choices, theme nights and live entertainment with something different every night of the week. ... more   less 
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Also Known As:
The Royal Sands Hotel
The Royal Sands Hotel Cancun
Royal Sands Cancun
Royal Sands
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Cancun Royal Sands

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