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The Royal Sands

4.0 of 5 Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
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#25 of 174 Hotels in Cancun
1,711 Reviews 4.5 of 5 stars
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1,711 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (506)
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English first
Boulder, CO
12 reviews 12 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was concerned after reading reviews about visiting the Royal Sands. My husband and I did a time-share trade for a 1 bedroom unit. The check-in process was not as welcoming as we are accustomed to in other properties in Mexico; it was very much all business and no smiles as described by another reviewer. The all inclusive package is... More

Was this review helpful? Yes 1
Dayton, Ohio, United States
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

My daughter and I just returned from staying at the Royal Sands. I have been to the Cancun area 7 times, staying at different Hotels each trip. I will start with the Pros. The Hotel has a beautifil pool area, the beach is wonderful also incredibly clean. Cons: Hotel staff is VERY rude, the front dest is aweful, no smiles,... More

Was this review helpful? Yes 5
Lynchburg, Virginia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My wife and I spent a week at the Royal Sands for our honeymoon and had an absolutely amazing time. We had originally worried that there wouldn't be enough to do at the resort and we'd get bored, but let me tell you - we did NOT get bored of relaxing at the beach and the pool all day. (That... More

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1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

If Applebee's is a "night out" for you, you will think this place is great. Otherwise, you will find the food not fitting for an animal. The "meat" is all processed, and there are no gluten free options which is shocking. Mexican food is usually a safe bet, but they even put flour in their corn chips. Upside? You may... More

Was this review helpful? Yes 4
New York City, New York
Top Contributor
98 reviews 98 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our family booked this hotel after a long process. The Royal hotels are known for upkeep and the all inclusive was AMAZING!! I've read reviews that were off the mark and said lower quality of food, drink, service and they were so wrong!! We ate at five star and four star restaurants and while many will tell you that food... More

Was this review helpful? Yes 7
Winnipeg, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at The Royal Sand in October 2013. We were super impressed with our one bedroom suite. We had an amazing view of the pool and ocean from our over sized terrace. The food was great! We never got bored with the food options. The buffet in the main restaurant changed themes every night, so there was good variety.... More

Was this review helpful? Yes 2
Denver, Colorado
1 review
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

My wife and I have been owners at the Royal Resorts for over 25 years and have always recommended and encouraged friends and family to visit and purchase weeks at these well maintained, wonderful properties. The front desk, maids, busboys, help ... have always been the best and still.. are. This year and last year things are totally different. They... More

Was this review helpful? Yes 7
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have been to the Royal Sands probably 9 times now. This year before going i read probably 30 reviews from owners. They were not very inspiring. I was a little nervous to go this year. We usually rent from one of the owners(which means, we do not have to go all inclusive) The royal resorts have gone to all... More

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Edmonton, Canada
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

I took my mom and Grandma to the Royal sands from September 2nd – 9th/2014. I liked the layout of the resort, the bar staff was friendly, food was good, all rooms are ocean view, there is loads of seating so usually no issue to get a chair by the pool or beach, and room/resort was quite clean/well kept –... More

Was this review helpful? Yes 6
Cottonwood, Arizona, United States
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location almost next door to the Ritz Carlton. Royal Sands has a large beach, lots of beach palapas and wonderful beach service. All the rooms face the beach and pool. The one bedroom suites are over 1,000 square feet with a very large covered deck. While it is a time-short resort and you will not solicited for property tours... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Time share(15)
  • Hotel zone(8)
  • Hacienda Sisal(7)
  • Grocery store(6)
  • Friendly and helpful(5)
  • Great Place(5)
  • Personal concierge(5)
  • Daily maid service(4)
  • Happy Hour(3)

Additional Information about The Royal Sands

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Sands 4*
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun

1,758 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (1162)
Pool/beach area (350)
Room/suite (104)
Hotel & grounds (187)
View from room (103)
Videos (2)
Bathroom (7)
Dining (21)
Family/play areas (2)
Other (386)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (570)
Amenities (111)
Beach (32)
Main Pool with Lap Pool (63)
Restaurants and Bars (27)
Second Pool (45)
The Hotel (58)
Villa (234)

Management photos: Courtesy of the property manager

All management photos (27)
Hotel & grounds (5)
Pool/beach area (7)
Dining (3)
Room/suite (10)
Family/play areas (1)
Other (1)
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