We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 174 Cancun hotels

The Royal Sands

4.0 of 5 Resort   |   Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Hotel website
Hotel deals
Hotel amenities
Special Offer
$100US Resort Credit FREE
Save Saved
You added The Royal Sands to your Saves list
The Royal Sands
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
86%
Ranked #25 of 174 hotels in Cancun
A recent review
3 of 5 stars reviewed 4 days ago
Nadia M
  • Overview
  • Reviews (1,637)
  • Photos (1,727)
  • Similar Hotels
  • Amenities
  • Q&A (3)
  • Room tips (476)
  • Location
  • More
Write a Review

1,637 people have reviewed this hotel

Traveler rating
    1,060
    352
    138
    62
    25
See reviews for
658
485
24
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (476)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Washington DC, District of Columbia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We booked the Royal Sands "Hotel" based on it advertising as "All Inclusive", but that is PHONEY! Having stayed at several "All Inclusive" hotels throughout the Carribean, this one was a major disappointment. Feeling "ripped off" is an understatement. We were self paying, hotel guests, not Time Share owners or prospective buyers. The Good: A couple of wonderful staff, and... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Royal Sands Cancun is NOT AN ALL INCLUSIVE! This is a timeshare resort!! Pros: beautiful beach, reserve hut for the day to your room#, rooms have a good beach view, clean CONS: misrepresentation and old! timeshare resort and staff wants to stay a timeshare resort! Every time u order a drink or food, they ask for your room key... More

Was this review helpful? Yes 3
Jacksonville, Florida
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

How wonderful a place!! Wifi, sports bar, children's events, pool side bar.. Yes please!!! 12 outta 10 this place was fantastic. Private grocery store and coffee bar. Excursion desk to quench all your adventure needs from novice to expert, The Royal Sands has it. You can hop on board the shuttle service and goto all the sister properties and never... More

Was this review helpful? Yes 4
Gilmer, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

This resort is beautiful. You never have to leave . The beach is amazing, Just steps away from your door. The staff is fab. Not a single complaint here. Love it ! Love it ! Love it ! Will go back. Beautiful !!!!

Was this review helpful? Yes
Bloomington, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My girlfriend and I stayed at The Royal Sands based off the reviews on this site and our budget. It. Was. Amazing!! The food, the drinks, the friendliness, the cleanliness, the wifi, all of it was great! I purposely looked at all the one star reviews for all the resorts I looked at to see what the "worst experience" was... More

Was this review helpful? Yes 1
Chicago, Illinois
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just returned from 5 days at The Royal Sands (Aug. 1 - 5th) and had a most wonderful time. Check in was a bit slow and the other members of our party had to switch rooms on their 2nd day, but over all, the food was fantastic, the people were soo very friendly/hard working and the gym is state of... More

Was this review helpful? Yes 1
HOUSTON
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying at the Royal Sands Cancun was our first experience with an all inclusive resort style vacation. The stay exceeded all our expextations. The facility was impeccably clean, the food was high quality and the staff was top notch. I cannot say enough about the quality of the staff at the Royal Sands. Our concierge, Zeus, was gratious, attentive and... More

Was this review helpful? Yes 3
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Purchased a time share week off of a co-worker for 1 week in April, 2011. 2 bedroom 2 bathroom condo. Rooms were very spacious and clean, great amentites like full kitchen and living / dining area. At the time the resort was not all inclusive, so we purchased groceries and cooked in the kitchen for breakfast and lunch some days.... More

Was this review helpful? Yes 1
Richmond, Texas
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My family vacationed here mid June and had the best Mexico vacation ever, and we have vacationed throughout Mexico. We stayed in a two bedroom, 7th floor beachfront unit, and it couldn't have been better. The view was stunning, and the constant sound of the waves was music to our ears. The staff throughout the hotel were very accommodating, friendly,... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Definitely a wonderful hotel from quality of rooms facilities (pool, lobby, tennis court!!), quality restaurants and beautiful beach location. Staff is extremely reliable, and friendly. Our week long vacation is definitely a great experience. We will be back ☺️😊

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage The Royal Sands, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Royal Sands? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Time share(15)
  • Hotel zone(8)
  • Hacienda Sisal(7)
  • Grocery store(6)
  • Friendly and helpful(5)
  • Great Place(5)
  • Personal concierge(5)
  • Daily maid service(4)
  • Happy Hour(3)

Additional Information about The Royal Sands

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Sands 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Tingo, Travelocity, Hotels.com, Priceline, BookingOdigeoWL and Venere so you can book your The Royal Sands reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun

1,727 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1122)
Viewed
Pool/beach area (349)
Viewed
Hotel & grounds (187)
Viewed
Room/suite (104)
Viewed
View from room (103)
Viewed
1:48
Videos (2)
Viewed
Bathroom (7)
Viewed
Dining (21)
Viewed
Family/play areas (2)
Viewed
Other (347)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (570)
Viewed
Amenities (111)
Viewed
Beach (32)
Viewed
Main Pool with Lap Pool (63)
Viewed
Restaurants and Bars (27)
Viewed
Second Pool (45)
Viewed
The Hotel (58)
Viewed
Villa (234)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (10)
Viewed
Dining (3)
Viewed
Room/suite (14)
Viewed
Family/play areas (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Cancun with
any amenities

Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Family Hotel in Cancun #21 Romantic Hotel in Cancun #22 Top resorts Hotel in Cancun #23 Luxury Hotel in Cancun #24 On the Beach Hotel in Cancun #25 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
With a breathtaking beach location, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for a week of Royal relaxation.The Royal Sands® sits at the center of Cancun’s spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. Enjoy fine dining, activities and many other creature comforts with the REFINE All-Inclusive package. ... more   less 
Number of rooms
340

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of The Royal Sands and other travelers.
3 questions

See all questions (3)

Questions? Get answers from The Royal Sands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer