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All 174 Cancun hotels

The Royal Sands

4.0 of 5 Resort   |   Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
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Ranked #25 of 174 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
Psquap Farnham, United Kingdom
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1,665 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (488)
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English first
Farnham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed at The Royal Sands in August 2014, and were incredibly impressed with our holiday. We stayed in an all inclusive package. The food was fantastic and enjoyed the theme nights, also were pleased with the fact that we had all inclusive access to the other Royal Resorts too. We had a lovely concierge who was incredibly helpful. The... More

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Reno, Nevada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Royal Sands in August 2014 - the staff is excellent in the shop, the grocery and house staff for cleaning and stocking rooms. The front desk staff is mostly excellent as is the bell staff just a few who aren't very accommodating. Since it is all-inclusive the first thing you are hit with is the 90... More

Was this review helpful? Yes 2
Wichita, Kansas
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have started to write some reviews to help families make good decisions with there vacations. We traded to go to an all inclusive via Interval. We are Marriott timeshare owners. This properties is just as nice, clean, maintained and well located as any Marriott. We have three boys. Ages 9, 8 and 7 at the time of this trip.... More

Was this review helpful? Yes 4
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Royal Sands is immaculately kept resort in the heart of the hotel zone! Close to shopping, and I mean within walking distance! The most exquisite Spa, far better than anything I've experienced state side and the people are incredibly kind and humble. Spa is a bit pricey but well worth the treatment received and the quality of your stay!... More

Was this review helpful? Yes 1
Hillsborough, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Royal Sands was designed to be a private timeshare resort...however, as a result of a need to increase revenue, the resort decided to expand into an all inclusive/rental opportunity hotel as well. The problem......it has had a few people who come to the resort as renters that are abusive, disrespectful and have an aire of entitlement. I have no... More

Was this review helpful? Yes 6
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My family and I just got back from a week long stay at the Royal Sands Resort. The grounds are very well kept, swimming pools are large and clean, on-site restaurants are delicious (slightly over priced). There isn't anything spectacular about the rooms, but at the same time, there is nothing that I can complain about. The beach is AMAZING... More

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South Brunswick, NJ
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

So after receiving 1000+ excellent ratings, I didn't feel the need to write a review until I read a recent review ("Beware") warning travelers of this horrible place! OK, lets start with the room key "issue". Yes if you order food at one of the restaurants you need to provide your room key. So what! They give you a zero... More

Was this review helpful? Yes 9
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

It was our first time to cancun. The clue for our review is in the name "Royal" , the hotel staff of all the "Royal" hotels treated us like "Royalty". There is hotel transport between the resort hotels although the bus sometimes gets full. I would suggest per booking a taxi when arriving in cancun and not using the taxis... More

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Contributor
17 reviews 17 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My boss owns a time share here and I never experienced being it of the country. When I saw the sands I was amazed . Very very clean staff is so nice and the food is great. Clean beaches and love that you can order a drink right on the beach. Moses is the best.staff knows you by name and... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for our honeymoon and couldn't of asked for a better time. Every member of staff is friendly and do everything they can to make your stay enjoyable. The activities are fun and there is no pressure to join. In the evenings we were lucky enough to help release the baby turtles into the sea a real treat.... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Time share(15)
  • Hotel zone(8)
  • Hacienda Sisal(7)
  • Grocery store(6)
  • Friendly and helpful(5)
  • Great Place(5)
  • Personal concierge(5)
  • Daily maid service(4)
  • Happy Hour(3)

Additional Information about The Royal Sands

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Sands 4*
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun

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Beach (32)
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Amenities

Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Family Hotel in Cancun #21 Romantic Hotel in Cancun #22 Top resorts Hotel in Cancun #23 Luxury Hotel in Cancun #24 On the Beach Hotel in Cancun #25 Business Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
With a breathtaking beach location, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for a week of Royal relaxation.The Royal Sands® sits at the center of Cancun’s spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. Enjoy fine dining, activities and many other creature comforts with the REFINE All-Inclusive package. ... more   less 
Number of rooms
340

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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