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All 172 Cancun hotels

The Royal Sands

4.0 of 5 Resort   |   Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
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Ranked #25 of 172 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
  • Reviews (1,618)
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  • Room tips (465)
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1,618 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (465)
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English first
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

I had a great time in this hotel and I would suggest everyone to spend at least one week there. The staff is incredible and the food is excellent. The swimming pool is 33 meters and if do not want to swim into the sea, you can ejoy the swimming pool both for sport (swimming) and for relaxing (there are... More

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North Ridgeville, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our room was perfect. when they say ocean view be ready because it is like having an oceanfront room the view was spectacular. We had an all inclusive "Refine" package and at this resort it really means ALL inclusive. Anything you wanted food, liquor, snacks any time (limited after midnight) served by the best wait staff in Cancun. Felix was... More

Was this review helpful? Yes 1
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Royal Sands is perfect for a no-brainer holiday. We were able to check in early on the all inclusive package and hit the beach straight away. While check out of the room is at 11:00 we could still stay on till 4pm (on the all inclusive deal) which is great for a late flight back home. Staff are attentive,... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was our 2nd time at this awesome resort.Patrico moo at the pool bar is awesome. He also goes by Luis. This place is safe,beautiful,relaxing and a great place to run off to for a great vacation. I went with Thomas Moore for our excursions but if u cross the street u can find things cheaper.At night if your lucky... More

Was this review helpful? Yes 2
New York City, New York
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Room was wonderful...staff beyond courteous. The swim up bar was a fun break from lounging on the very comfortable lounge chairs. Bar and restaurant staff were always polite and their demeanor was genuine. I would return to this hotel again for sure.

Was this review helpful? Yes 2
18 reviews 18 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We visited The Royal Sands for our anniversary and were not disappointed. Great value. We had an all-inclusive package, and stayed in one of the villas. The staff spoke English which was great. Our maid Cecelia was so sweet and did an excellent job. Loved Fher, our waiter at La Veranda. If you eat at La Veranda definitely go for... More

Was this review helpful? Yes 5
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Every year we discuss staying somewhere else in cancun just to do something different but every year we come back to royal sands because it's perfect paradise. We always try to think of one thing to complain and still can't think of one complaint. We had Rachel as our concierge and she was wonderful. She made good on her promises,... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

When we arrived in Cancun Mexico ( we are not from Mexico) we were harassed at the airport (we already scheduled transportation ahead of time) by people working at the airport to try and get us to "schedule" a ride and they tried to sell us on other options. When we finally arrived at the resort, we were given the... More

Was this review helpful? Yes 4
Chesapeake, Virginia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Another year at the Royal Sands was an excellent vacation. We were there weeks 26 and 27 and the weather was perfect. Our guys went deepsea fishing and had a great catch! Abundant fish to share so we asked the F&B manager, Jose Munoz, to arrange a dinner for 40 people, and he did! Along with chef Jose Lopez, we... More

Was this review helpful? Yes 1
New York City, New York
Top Contributor
74 reviews 74 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed her with my family during the busy winter break. What an awesome place. Huge pools, bars in the pools, and amazing beach. The sand is white and clean and the water is light blue. The rooms were standard, nothing too luxurious but we weren't in the room much anyways. Great place to stay!

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Time share(15)
  • Hotel zone(8)
  • Hacienda Sisal(7)
  • Grocery store(6)
  • Friendly and helpful(5)
  • Great Place(5)
  • Personal concierge(5)
  • Daily maid service(4)
  • Happy Hour(3)

Additional Information about The Royal Sands

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Royal Sands 4*
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun

1,723 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (1118)
View from room (103)
Hotel & grounds (186)
Pool/beach area (348)
Bathroom (7)
Room/suite (102)
Videos (2)
Dining (21)
Family/play areas (2)
Other (347)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (570)
Amenities (111)
Beach (32)
Main Pool with Lap Pool (63)
Restaurants and Bars (27)
Second Pool (45)
The Hotel (58)
Villa (234)

Management photos: Courtesy of the property manager

All management photos (36)
Hotel & grounds (6)
Pool/beach area (10)
Dining (3)
Room/suite (14)
Family/play areas (1)
Other (2)


Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Family Hotel in Cancun #21 Romantic Hotel in Cancun #22 Top resorts Hotel in Cancun #22 Luxury Hotel in Cancun #24 On the Beach Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
With a breathtaking beach location, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for a week of Royal relaxation.The Royal Sands® sits at the center of Cancun’s spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. Enjoy fine dining, activities and many other creature comforts with the REFINE All-Inclusive package. ... more   less 
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