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The Royal Sands

4.0 of 5 Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
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The Royal Sands
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1,764 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Seneca Falls, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our 2nd visit to the Royal Sands and we were so impressed that we bought a week!! We were blown away by the friendliness of the staff many who remembered us from last year and the whole place overall. We met several new friends and saw many from last yr! We love doing the all- inclusive package. The... More

Was this review helpful? Yes 1
Cristóbal G, Online Community Administration. at The Royal Sands, responded to this review

Dear Deb, Thank you for taking time to post about our resort. We feel honored by your kind words and we are overly excited to learn you are now a part of The Royal Family. We know this is the beginning of a beautiful story for years to come. We are already looking forward to welcoming you again here at... More

Washington DC, District of Columbia
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We travel to Cancun annually and rent frequently at one of the Royal Resorts. This was the first time we stayed at the Royal Sands. We booked the entire trip via Orbitz which included the option for their "Refine" all inclusive package. Typically, we don't do the all inclusive but when we ran the numbers it was a bit less... More

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La habra
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

This was our first time staying at the Sands as our home base is at the royal cancun.. I would definitely stay here for a future trips! Very clean and friendly staff, grounds are extremely maintained! No reason to leave the resort if you want to just enjoy the beach or pool and relax. The market was a little overpriced... More

Was this review helpful? Yes 1
St. Petersburg, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Just got back from yet another Cancun trip and this time spent the first half at the Sands. Now let me say that in previous years I stayed with friends at the Caribbean, which had the Islander and Mayan next door. The three places together were wonderful. This had the week very spread out so not as great. By itself... More

Was this review helpful? Yes 1
Beckville, Texas
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Love the Sands. great folks at the pool bar and working the beach. in the fall there is always the chance of getting to help release baby turtles. we had a female come up on the beach and lay her eggs in the middle of the night. security gently dug them up and put them in a safe nest behind... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We've been coming here for years and have made many friends across the US! The Villas are fully equipped and most comfortable and the staff is the best of any hotel I've been too. They are most eager to please! Be sure to leave time for the Spa treatments. Our week has become not only our tropical vacation but also... More

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Mexico City, Mexico
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great size rooms and balconies with comfortable beds which are hard to find in Mexico. Quality food and Drink. Big pools. Great beach with bar service. Great sports bar. Nice yoga. Only downer was having to sign for everything as mixed use resort.

Was this review helpful? Yes 1
Carmichael, California
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My 3 girlfriends & I all turned 40 this year and chose TRS (The Royal Sands) as our first all-inclusive trip. Everything about the room (one bedroom), the resort, THE FOOD & DRINKS, the services & staff were worth raving about. We are quite the foodies and, after trying nearly all the restaurant options, we found that we LOVED Hacienda... More

Was this review helpful? Yes 5
Saint Louis, Missouri
1 review
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great time and can't wait to return. I will recommend the Royal Sands to friends but will definitely give them some advise. Pros: Food was great. Captain's Cove was the best. My chicken there was the best I have ever had. The service, food and ambiance was wonderful. The beach service and Char Hut was also amazing. Breakfast... More

Was this review helpful? Yes 14
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a quick vacation for our family of 5. Although the weather wasn't great, (it's always a little iffy this time of year) we had a nice time at The Royal Sands. I thought the service was first rate starting with the airport shuttle driver, continuing with the front desk/concierge staff and especially the waitstaff at the restaurants and... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Time share(15)
  • Hotel zone(8)
  • Hacienda Sisal(7)
  • Grocery store(6)
  • Great Place(5)
  • Personal concierge(5)
  • Friendly and helpful(5)
  • Daily maid service(4)
  • Happy Hour(3)

Additional Information about The Royal Sands

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Sands 4*
Number of rooms: 340
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun

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Amenities (111)
Beach (32)
Main Pool with Lap Pool (63)
Restaurants and Bars (27)
Second Pool (45)
The Hotel (58)
Villa (234)

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Hotel & grounds (5)
Pool/beach area (7)
Dining (3)
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Other (1)
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