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All 175 Cancun hotels

The Royal Sands

4.0 of 5 Resort   |   Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
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The Royal Sands
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87%
Ranked #27 of 175 hotels in Cancun
A recent review
3 of 5 stars reviewed 2 days ago
Natedog07 New York City, New York
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1,466 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
New York City, New York
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I really wanted to love this place. The rooms are awesome for families. We had a 2 bedroom unit which was perfect for our needs. The heated pool is fantastic, very rare for the area. The beach area is beautiful....pristine blue water. We had the all inclusive package which was OK...not that many choices of restaurants compared to other places... More

Was this review helpful? Yes 2
NC, USA
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We recently returned from a week at the Royal Sands using a friend's 2 bedroom oceanfront timeshare. It was great. (We've previously stayed at the Casa Magna Marriott, which is also terrific.) The rooms were spacious....there were 6 of us, with 2 20-something's using the Murphy beds. Let's face it, the Murphy beds are much more suited to young kids... More

Was this review helpful? Yes 1
Detroit, Michigan
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed there 2nd week of April with two young boys and a three year old. The place was wonderful. The whole place was spotless and beautiful. The service was flawless. However be aware of the timeshare pitch. I have wasted a whole day They take you on a bus to another resort. What supposed to be 11/2 hour presentation... More

Was this review helpful? Yes 2
Indianapolis, Indiana
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

First time back to Cancun in about 15 years, this time with 3 teenagers. Was expecting at least some issues to deal with...but had none. Would absoutely go back here!!!! Airport - Bought a round-trip cab to the resort and back for when we left. It was about $120 for 5 of us. As soon as we bought it they... More

Was this review helpful? Yes 6
Cristóbal G, Online Community Administrator. at The Royal Sands, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Visited during spring break with my daughter and my mother. This hotel is awesome. It is a beautiful hotel with a beautiful beach, pool and landscape. Food was good, not great. Overall, this is a great value and I would definitely stay there again.

Was this review helpful? Yes 10
Cristóbal G, Online Community Administrator at The Royal Sands, responded to this review

Dear Guest, Thank for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and we regret not achieving this goal with you. We will make our best to insure on your next visit we get a 5 out of 5 stars review. We hope to see you again soon during... More

Tucson, Arizona
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I am a time share owner of this resort and have loved it so much over the last 6-7 years that I have had friends buy as well. For the first time ever, I would not recommend this resort to others. Since going all-inclusive a full year ago. The wonderful resort has become nothing more than an average hotel. The... More

Was this review helpful? Yes 7
Cristóbal G, Online Community Administrator at The Royal Sands, responded to this review

Dear Guest, Thank for taking time to post about our resort. We always strive to provide the highest satisfaction levels to our guests and we regret not achieving this goal with you. We are adjusting our process so you can rest assured this won't happen again to any of our visitors. We hope to see you again soon during your... More

Halifax, Canada
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

OK..here it is ..I have been to Dominican..Cuba..wanted to check out Mexico or Jamaica....did my home work read read read...still so many fussy people ..So my daughter 37 and I choose Mexico recomended by her..she has been to Cancun and said I will never see a more breath taking beach anywhere...Well my whole experience from beginning to end was simply... More

Was this review helpful? Yes 6
Cristóbal G, Online Community Administrator at The Royal Sands, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

kentucky
Top Contributor
78 reviews 78 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for 1 week for spring break with our family of four in a 1 bedroom suite. We arrived about 5pm and check in was no problem. We were in our room In just a few minutes. Our room was ocean view, all inclusive. The kids loved the murphy beds. I was worried about some of the bad... More

Was this review helpful? Yes 3
Cristóbal G, Online Community Administrator at The Royal Sands, responded to this review

Dear Guest: Thank you for taking the time to review your stay with us. We appreciate your feedback and look forward to welcoming you back soon. Warm regards. More

Saline
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As a member I have a different take on the changes to the Royal Resorts…..but despite my disappointment in decisions made by mgt. I have never had anything but a wonderful time here. These resorts are EXTREMELY clean and well maintained. The pool area affords wonderful views to the ocean. It is sad however since the change to AI the... More

Was this review helpful? Yes 2
Cristóbal G, Online Community Administrator at The Royal Sands, responded to this review

Dear Guest, Thank for taking time to post about our resort. As you point out, our resort is a mixed use resort and does lend itself to a few challenges. However, we always strive to provide the highest satisfaction levels to our guests and we regret not achieving this goal with you. We will make our best to insure on... More

Bettendorf, Iowa
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The Royal Sands Resort in Cancun has recently changed over to an all inclusive resort. The Royal Sands Resort use to be a high quality service , clean and very much family oriented resort. The change over to all inclusive has changed the atmosphere to a crowd that is rowdy, loud and inconsiderate, only looking to drink as much as... More

Was this review helpful? Yes 8
Cristóbal G, Online Community Administrator at The Royal Sands, responded to this review

Dear Guest, Thank for taking time to post about our resort. As you point out, our resort is a mixed use resort and does lend itself to a few challenges. However, we always strive to provide the highest satisfaction levels to our guests and we regret not achieving this goal with you. Resort's management is currently reaching you directly to... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Time share(15)
  • Hotel zone(8)
  • Hacienda Sisal(7)
  • Grocery store(6)
  • Friendly and helpful(5)
  • Great Place(5)
  • Personal concierge(5)
  • Daily maid service(4)
  • Pool area(3)

Additional Information about The Royal Sands

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Cancun
#24 Top resorts Hotel in Cancun
#24 Luxury Hotel in Cancun
#26 On the Beach Hotel in Cancun
#27 Spa Hotel in Cancun
#27 Business Hotel in Cancun
#33 Romantic Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Sands 4*
Official Description (provided by the hotel):
The jewel in the crown of the Royal Resorts Cancún collection, The Royal Sands has a truly regal beachfront setting, five-star amenities and everything you need for Royal Relaxation. The architectural design of this beachfront resort means that all 340 villas have ocean views with breathtaking vistas of picture-perfect white sands and the turquoise waters of the Caribbean. The Royal Sands is located a stone's throw from Kukulcan Plaza shopping mall and a short walk from La Isla Shopping Village.Leave your cares behind as you indulge in some Spa time. Take the plunge and enjoy Cancun's water sports, The Royal Sands Marina is opposite the resort on the shores of the lagoon. Relax poolside, play tennis and enjoy a tempting array of dining choices, theme nights and live entertainment with something different every night of the week. ... more   less 
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Also Known As:
The Royal Sands Hotel
The Royal Sands Hotel Cancun
Royal Sands Cancun
Royal Sands
Cancun Royal Sands Resort
Royal Sands Resort Cancun
Cancun Royal Sands

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