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All 174 Cancun hotels

The Royal Sands

4.0 of 5 Resort   |   Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
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Ranked #25 of 174 hotels in Cancun
A recent review
3 of 5 stars reviewed 4 days ago
Nadia M
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1,637 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (476)
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English first
Washington DC, District of Columbia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We booked the Royal Sands "Hotel" based on it advertising as "All Inclusive", but that is PHONEY! Having stayed at several "All Inclusive" hotels throughout the Carribean, this one was a major disappointment. Feeling "ripped off" is an understatement. We were self paying, hotel guests, not Time Share owners or prospective buyers. The Good: A couple of wonderful staff, and... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Royal Sands Cancun is NOT AN ALL INCLUSIVE! This is a timeshare resort!! Pros: beautiful beach, reserve hut for the day to your room#, rooms have a good beach view, clean CONS: misrepresentation and old! timeshare resort and staff wants to stay a timeshare resort! Every time u order a drink or food, they ask for your room key... More

Was this review helpful? Yes 3
Jacksonville, Florida
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

How wonderful a place!! Wifi, sports bar, children's events, pool side bar.. Yes please!!! 12 outta 10 this place was fantastic. Private grocery store and coffee bar. Excursion desk to quench all your adventure needs from novice to expert, The Royal Sands has it. You can hop on board the shuttle service and goto all the sister properties and never... More

Was this review helpful? Yes 4
Gilmer, Texas
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

This resort is beautiful. You never have to leave . The beach is amazing, Just steps away from your door. The staff is fab. Not a single complaint here. Love it ! Love it ! Love it ! Will go back. Beautiful !!!!

Was this review helpful? Yes
Bloomington, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My girlfriend and I stayed at The Royal Sands based off the reviews on this site and our budget. It. Was. Amazing!! The food, the drinks, the friendliness, the cleanliness, the wifi, all of it was great! I purposely looked at all the one star reviews for all the resorts I looked at to see what the "worst experience" was... More

Was this review helpful? Yes 1
Chicago, Illinois
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just returned from 5 days at The Royal Sands (Aug. 1 - 5th) and had a most wonderful time. Check in was a bit slow and the other members of our party had to switch rooms on their 2nd day, but over all, the food was fantastic, the people were soo very friendly/hard working and the gym is state of... More

Was this review helpful? Yes 1
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying at the Royal Sands Cancun was our first experience with an all inclusive resort style vacation. The stay exceeded all our expextations. The facility was impeccably clean, the food was high quality and the staff was top notch. I cannot say enough about the quality of the staff at the Royal Sands. Our concierge, Zeus, was gratious, attentive and... More

Was this review helpful? Yes 3
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Purchased a time share week off of a co-worker for 1 week in April, 2011. 2 bedroom 2 bathroom condo. Rooms were very spacious and clean, great amentites like full kitchen and living / dining area. At the time the resort was not all inclusive, so we purchased groceries and cooked in the kitchen for breakfast and lunch some days.... More

Was this review helpful? Yes 1
Richmond, Texas
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My family vacationed here mid June and had the best Mexico vacation ever, and we have vacationed throughout Mexico. We stayed in a two bedroom, 7th floor beachfront unit, and it couldn't have been better. The view was stunning, and the constant sound of the waves was music to our ears. The staff throughout the hotel were very accommodating, friendly,... More

Was this review helpful? Yes
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Definitely a wonderful hotel from quality of rooms facilities (pool, lobby, tennis court!!), quality restaurants and beautiful beach location. Staff is extremely reliable, and friendly. Our week long vacation is definitely a great experience. We will be back ☺️😊

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Very nice(21)
  • Time share(15)
  • Hotel zone(8)
  • Hacienda Sisal(7)
  • Grocery store(6)
  • Friendly and helpful(5)
  • Great Place(5)
  • Personal concierge(5)
  • Daily maid service(4)
  • Happy Hour(3)

Additional Information about The Royal Sands

Address: Blvd. Kukulcan km 13.5, No. 32, Seccion A, Segunda Etapa | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Royal Sands 4*
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Also Known As:
The Royal Sands Hotel Cancun
Royal Sands Cancun
Cancun Royal Sands Resort
Royal Sands Resort Cancun

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Pool/beach area (349)
Hotel & grounds (187)
Room/suite (104)
View from room (103)
Videos (2)
Bathroom (7)
Dining (21)
Family/play areas (2)
Other (347)

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Amenities (111)
Beach (32)
Main Pool with Lap Pool (63)
Restaurants and Bars (27)
Second Pool (45)
The Hotel (58)
Villa (234)

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All management photos (36)
Hotel & grounds (6)
Pool/beach area (10)
Dining (3)
Room/suite (14)
Family/play areas (1)
Other (2)
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Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#15 Family Hotel in Cancun #21 Romantic Hotel in Cancun #22 Top resorts Hotel in Cancun #23 Luxury Hotel in Cancun #24 On the Beach Hotel in Cancun #25 Business Hotel in Cancun
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Official Description (provided by the hotel)
With a breathtaking beach location, a world-class Spa, tempting dining choices and activities for all ages, The Royal Sands has everything you need for a week of Royal relaxation.The Royal Sands® sits at the center of Cancun’s spectacular Caribbean shoreline with breathtaking views of white sand and turquoise waters. Enjoy fine dining, activities and many other creature comforts with the REFINE All-Inclusive package. ... more   less 
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3 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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