Wow Cancun Palace, what a great resort to stay at. Before we went I checked all the reviews and I must say I was a bit concerned. There is absolutely nothing to be concerned about!
I travelled to Cancun with my Husband and our friends who was also Married. We arrived at Cancun Palace in the evening. We were greated...
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We are delighted to hear that you love, love, love our hotel. You are truly a really valuable guest. Thank you for sharing your experience with us. We hope you will be back to visit your Cancun Palace family for another vacation.
Kind regards,
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just returned from a trip to Cancun, where we stayed at the Cancun Palace. Second time for me to stay there and I will return again. The food was amazing, drinks were outstanding! Kudo's to the Activity Staff, for making our days and nights so enjoyable.... Alfonso, Jonathon, Andy, Michele, and Ricardo did and AWESOME job keeping everyone active and...
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We are so pleased that you enjoyed the days that you spent with us. It is wonderful to hear that you had a good experience while staying with us. We can’t wait to see you on your next stay in Cancun Palace.
Kind regards,
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Let me preface this by saying I am the 'tough sell' in our family and was somewhat skeptical of how this vacation was going to unfold. However, this resort has something for everyone. We chose Cancun Palace after alot of research as we were travelling with our three children (23,21,19), so obviously, they want different amenities, activites etc than we...
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Thank you so much for the fantastic review. We are thrilled that you had such an amazing trip. We appreciate you sharing all of your amazing experiences. We can’t wait to have you back, and provide you the service that you and you family deserve.
Kind regards,
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Had a wonderful 7 days at this All-Inclusive resort. Loved Cancun & thought the resort had a great atmosphere. The pool is perfect with two pool bars. The food was excellent, the Asian restaurant being my favorite. And the beach area was great. The resort wasn't too full, so there was never a problem getting a lounge chair. The only...
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We are always happy to hear that you received the good service that is customary to our dear guests; you may rest assured that we are going to acknowledge the key Staff in our organization, most importantly our Management Team about the good service that our waiters provided.
We would be delighted to have the opportunity to host you again...
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My boyfriend and I returned from the Cancun Palace and had an amazing time. I have been to Cancun several times now and stayed at other all inclusive resorts in the area, and Cancun Palace is by far my favorite. With our $1500 resort credit we upgraded our room to the 12th floor ocean view level. The view was amazing...
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Our goal is to always provide the best stay possible and we are really glad to know that you had a wonderful and enjoyable experience here at Cancun Palace and we would be delighted to have the opportunity to host you again in Mexico and the Dominican Republic.
Best regards,
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Just got back from a week at the Cancun Palace. We were down there with our daughter (18) and a million other high schoolers on spring break so we knew going in that things would be a little crazy. First thing I will say is that the food was excellent at the Cancun Palace. From the restaurants, to the buffet,...
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We are always glad to hear that our dear guests were able to enjoy themselves in our resort; we want to thank you for your kind comments and your feedback, hoping that you will let us host you again in México and the Dominican Republic.
Kind regards,
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Fantastic beach with sugar sand, turquois blue ocean like I've never seen before, and an all-inclusive hotel with staff that will out-do themselves to please you and your family. Absolutely great, and would recommend to anyone.
The hotel is under renovation to license the the Hard Rock Hotel name, but that's just a marketing effort to gain international attention. Cancun...
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Thank you again for your comments and taking the time to give us feedback, as you know is really important to us all the information that guests can provide as it help to revamp our processes.
We would be delighted to have the opportunity to host you again in Mexico and the Dominican Republic.
Kind regards,
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We returned back from a week at the Cancun Palace resort (soon to be Hard Rock property) was under construction but wasn't bothered by it cause you didnt really notice...
Had a really excellent time relaxing poolside when wanted too, and or going on the tours from the 1500 credit...... freindly people and great service!!!
Deifinatly returning !!!!
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We are glad to know that your expectations were fulfilled; we look forward to the opportunity to welcome you and your family back and always provide you with the experience you deserve and have come to expect from us.
Kind regards,
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How to start....
We flew from LAX to CUN. Flight with Virgin America was smooth. Very pleased. Once we arrived at the airport, beware...you will find many people trying to sign u up for a timeshare. You will tell them you have a pickup reserved and they will try to lie and say that your transportation is running a few...
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We appreciate the detailed account of your stay with us, thank you for mentioning Erick. We love hearing feedback when our staff members provide a good service. We can’t wait to have you in Hard Rock Hotel & Casino Punta Cana.
Kind regards,
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This was our 2nd time in two years that we stayed at this resort. We like to go to different places but loved the staff so much we returned this year. The construction is a slight inconvience but not a big deal.
Our party of 9 spent most of our time at the entertainment (party) side of the pool bar....
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Reviewed May 3, 2011
We are always happy to hear that you received the good service that is customary to our dear guests; you may rest assured that we are going to acknowledge the key Staff in our organization, most importantly our Management Team about the good service that Cesar & Gonzalo provided.
We would be delighted to have the opportunity to host you...
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