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Beach Palace

Travelers' Choice award winner
#7 of 178 Hotels in Cancun
GreenLeadersGold level
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Boulevard Kukulcan, Km 11.5, Zona Hotelera, Cancun 77500, Mexico
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Best prices for: 1 room 1 guest
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3,772 Reviews from our TripAdvisor Community

Traveler rating
    2,633
    798
    222
    54
    65
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1,396
1,274
26
90
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,219)
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There are newer reviews for Beach Palace
See the most recent reviews
Clifton, New Jersey
2 reviews
5 of 5 stars Reviewed August 26, 2012

The Beach Palace Was Amazing.......All I Have To Say Is That, It Was One Amazing Place.The Beach Was Beautiful, The Pool Side Was So Nice. The Weather Was Perfect For 11-Days. The Staff Members Were Extremely Nice & Friendly...The Food Was Excellent.......The Bottle Water Was "Awesome" And All The Caned Soft Drinks Was Available All The Time 24/7 I Have... More 

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Naperville, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 25, 2012

Being from the hospitality background I always have a keen eye on how the place is being run and the tempo of the staff. I found the staff genuinely eager to help and serve. The standard of the food, service and amenities was impeccable. We enjoyed their two entertainment shows,Room Service and House Keeping staff was always prompt no matter... More 

Was this review helpful? Yes 1
Orange County, CA
Contributor
14 reviews 14 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 25, 2012

Our daughter invited us to come along for a one week stay at this all inclusive resort. This is our first time at an all inclusive resort and it was EASY to get used to it. Of cours, what made it so enjoyable was the great attitude of all the staff, from the bell boys, check in clerks, guest services... More 

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Turner, Maine
Top Contributor
74 reviews 74 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 23, 2012

We ended up at Beach Palace after an overbooking problem at Moon Palace. Beach Palace is fabulous small relaxing and the perfect get away. We were lucky enough to get a presidential suite with an ocean view. There were 2 bedrooms, 3 bathrooms, a small kitchen area with fridge and small eating bar, 2 jacuzzis, 2 balconies, 2 stocked bars... More 

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Laurel, Maryland, United States
1 review
5 of 5 stars Reviewed August 23, 2012

This place was fabulous!. My family and i had a great time. The food was awesome and the service was to die for. The people are very pleasant. The hotel in all was great. I was very surprised to see a jacuzzi in the rooms. There is a Mall within walking distance. There were resturants all over and endless resorts... More 

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1 review
5 of 5 stars Reviewed August 22, 2012

starting with all the staff thank you very much......gabriela,juan,yadira,yanet,all the bartenders.....karen at the kids club thank you...you really loved my son....the chef who cooked the special mexican dinner for the birthday to the maitre d and lionel thank you from the big gringo.....this was my 15th time to cancun and my first with beach palace it was amazing....DO NOT LISTEN... More 

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Texas
1 review
5 of 5 stars Reviewed August 22, 2012

Ebesio and all the other staff made this trip great! They were very helpful and eager to make sure you were satisfied. My favorite part is the all inclusiveness. I never had to worry about paying for dinner or buying a Miami Vice down at the pool bar. I kept my wallet in the hotel room's safe until my stay... More 

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Muskegon, Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 20, 2012

Spent 6 wonderful nights at Beach Palace 8/8-8/15. The service was great! Spent most of our days at the roof top pool. Sarahi was wonderful. Always had a smile and she made great drinks too. The food was very good. Had chocolate massage (wonderful) by Isreal he did a great job.Mani & pedi by Louisa awesome:) Stayed at Aventura Spa... More 

Was this review helpful? Yes 4
Glassboro, New Jersey
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 19, 2012

we traveled july 15-19 and had a great time this was my sixth time to cancun and my girlfriends first, we loved everything about it the rooms are clean , great view, the food is very good especially the italian restaurant. the service was great, waiters, bartenders, they all work so hard, this place is a must go if you... More 

Was this review helpful? Yes 2
Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 18, 2012

everything was included; jacuzzi in the room was awesome; service was great; all staff were really really nice and accommodating, especially Angel at the front desk; booked snorkeling and Tutum express via the hotel and enjoyed both; Florentina in the spa gave an amazing massage; would absolutely recommend to anyone!!

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Italian restaurant(38)
  • Room service(33)
  • Pool bar(27)
  • Very good(22)
  • Ocean views(17)
  • Very nice(12)
  • Great time(10)
  • Kid Club(9)
  • Other resorts(8)
  • Hot tub(4)
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3,031 photos of this hotel

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Room/suite (446)
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Pool/beach area (703)
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Hotel & grounds (448)
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Dining (243)
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Bathroom (18)
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Business center/function rooms (13)
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Other (610)

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Amenities (24)
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Beach (3)
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Deluxe Room (23)
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Pool (9)
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Restaurants and Bars (32)
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Sky Roof Terrace Pool (12)
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Superior Deluxe Lagoon (25)
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Superior Deluxe Ocean (32)
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The Hotel (55)
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Two Bedroom Presidential Suite (37)

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Hotel & grounds (3)
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Pool/beach area (6)
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Room/suite (2)
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Dining (2)
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Other (3)
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