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All 175 Cancun hotels »

Beach Palace

4.0 of 5
Boulevard Kukulcan, Km 11.5, Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Beach Palace
Ranked #6 of 175 hotels in Cancun
4.5 of 5 stars 973 Reviews
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973 reviews from our community

What travelers say about this hotel
  • Room service(36)
  • Italian restaurant(32)
  • Very nice(28)
  • Great time(21)
  • Other resorts(17)
  • Ocean views(14)
  • Sports bar(11)
  • Hotel zone(9)
  • Main pool(9)
  • Pool bar(6)
Traveler rating
    675
    203
    54
    15
    26
Only show reviews for Family (314) | Couples (321) | Business (24)
Date Rating
Wichita, Kansas
1 review
5 of 5 stars Reviewed May 15, 2012

My sister and I wanted a relaxing and easy vacation getaway and we got it at the Beach Palace. I exchanged through RCI and paid the all-inclusive fee. The resort is lovely and easy to get around. We ate at all the restaurants and enjoyed the LaTerraza most but all the food was good. We had a room on the... More

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Bend, Oregon
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 13, 2012
5
people found this review helpful

We just got back from a 7 night stay at this resort. We booked an oceanfront room, which we got, but we were supposed to be on the 4th floor or higher. We were on the first floor, right next to the elevators. We managed to get a 2nd story room, but we had to battle a bit for it.... More

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See 2 more reviews by Asherzmom for Cancun
Fremont, California
1 review
4 of 5 stars Reviewed May 13, 2012

We booked the vacation package through Costco. After a week of vacation, we think Beach Palace is a great choice for its staff/services, room/bed, location, and value of all-inclusive dinning. It's even better if you make good use of the $1500 hotel credit. Staff and Services provided by them is certainly a very important part to make you feel at... More

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New york
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 12, 2012
1
person found this review helpful

This is the first time we have stayed at at palace resort. We've been to Mexico 5 times in 4 years, & this resort is by far the highest rating. You get what you pay for!! All inclusive pays for itself, unlimited alcohol, beach service was outstanding. You can also order food as well as drinks. You can also connect... More

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See 2 more reviews by NewyorkIlovevacation for Cancun
SJ Campos SP Brasil
1 review
5 of 5 stars Reviewed May 12, 2012

This is a fabulous place! Our fisrt time and I came to comemorate my 60 th birthday! Service was beyond compare. Carlos at the reception desk, Efrem at the public relations, Capitan Davis and his team (Faerando, Carlos, Epifanio and Ismael) at the Oriental restaurant...they all were great!!!! If you need help with anything, they take care of it! We... More

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Las Vegas
Top Contributor
51 reviews 51 reviews
Reviews in 19 cities Reviews in 19 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 11, 2012
7
people found this review helpful

Yes, it's true-we felt so at home and welcome at The Beach Palace when we walked down for a visit early in the week and had been having such a difficult time at Le Blanc we actually requested to transfer to The Beach Palace and are SO GLAD we did. It felt like our vacation started on that day. Of... More

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See 3 more reviews by SPARKLELasVegas for Cancun
Norwalk, CT
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 11, 2012
2
people found this review helpful

First of all let me say that I have never written a negative review before, but here goes: We booked a trip for my husband and I, our 4 month old baby and my in laws (they are Palace members). The trip was booked 5 months in advance and when the reservation was made we were promised ocean front rooms.... More

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 11, 2012
3
people found this review helpful

This is a fabulous place! Our fourth time! Service is beyond compare. Roger (Japanese restaurant), Abraham (Italian restaurant) Fernando ( steakhouse ), Gabino (head), Karla (kids club), Sarahi (pool waitress)......I could go on and on. Activities team is great. If you need help with anything, they take care of it! We will return every year. It's like coming back to... More

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Taylorsville, Utah
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2012
1
person found this review helpful

What a wonderful time! The entire trip from start to finish was perfect! Gabriela at the breakfast buffet went out of her way to remember and welcome us every time she saw us. Talk about a personal touch! Fernando, Wilberth and Daniel at the pool bars were the best! Their "surprise" drinks were awesome! The food was great (my scale... More

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See 2 more reviews by Amber S for Cancun
Cape San Blas, FL
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 10, 2012
2
people found this review helpful

Yadira at the pool bar is wonderful! Isabel at the sky bar and stadium bar was very helpful and very attentive! Jose and Juan, the managers in the restaurants downstairs were awesome! And, their staff were all happy to help and made us feel very happy to be in their restaurant! We always recommend Palace and have stayed at Beach... More

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Beach Palace Also Known As

  • Beach Palace Cancun
  • Beach Palace Hotel Cancun
  • Beach Palace Resort
Address: Boulevard Kukulcan, Km 11.5, Zona Hotelera, Cancun 77500, Mexico

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Beach Palace
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