We just got back from a 7 night stay at this resort. We booked an oceanfront room, which we got, but we were supposed to be on the 4th floor or higher. We were on the first floor, right next to the elevators. We managed to get a 2nd story room, but we had to battle a bit for it.... More

We booked the vacation package through Costco. After a week of vacation, we think Beach Palace is a great choice for its staff/services, room/bed, location, and value of all-inclusive dinning. It's even better if you make good use of the $1500 hotel credit. Staff and Services provided by them is certainly a very important part to make you feel at... More

This is the first time we have stayed at at palace resort. We've been to Mexico 5 times in 4 years, & this resort is by far the highest rating. You get what you pay for!! All inclusive pays for itself, unlimited alcohol, beach service was outstanding. You can also order food as well as drinks. You can also connect... More

This is a fabulous place! Our fisrt time and I came to comemorate my 60 th birthday! Service was beyond compare. Carlos at the reception desk, Efrem at the public relations, Capitan Davis and his team (Faerando, Carlos, Epifanio and Ismael) at the Oriental restaurant...they all were great!!!! If you need help with anything, they take care of it! We... More

Yes, it's true-we felt so at home and welcome at The Beach Palace when we walked down for a visit early in the week and had been having such a difficult time at Le Blanc we actually requested to transfer to The Beach Palace and are SO GLAD we did. It felt like our vacation started on that day. Of... More

First of all let me say that I have never written a negative review before, but here goes: We booked a trip for my husband and I, our 4 month old baby and my in laws (they are Palace members). The trip was booked 5 months in advance and when the reservation was made we were promised ocean front rooms.... More

This is a fabulous place! Our fourth time! Service is beyond compare. Roger (Japanese restaurant), Abraham (Italian restaurant) Fernando ( steakhouse ), Gabino (head), Karla (kids club), Sarahi (pool waitress)......I could go on and on. Activities team is great. If you need help with anything, they take care of it! We will return every year. It's like coming back to... More

What a wonderful time! The entire trip from start to finish was perfect! Gabriela at the breakfast buffet went out of her way to remember and welcome us every time she saw us. Talk about a personal touch! Fernando, Wilberth and Daniel at the pool bars were the best! Their "surprise" drinks were awesome! The food was great (my scale... More

Yadira at the pool bar is wonderful! Isabel at the sky bar and stadium bar was very helpful and very attentive! Jose and Juan, the managers in the restaurants downstairs were awesome! And, their staff were all happy to help and made us feel very happy to be in their restaurant! We always recommend Palace and have stayed at Beach... More