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All 172 Cancun hotels

Beach Palace

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulcan, Km 11.5, Zona Hotelera, Cancun 77500, Mexico
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91%
Ranked #6 of 172 hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
Marilyn G Brookfield, Wisconsin
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2,800 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (870)
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English first
Brookfield, Wisconsin
1 review
4 of 5 stars Reviewed yesterday NEW

We stayed July 14-19. This was our first vacation outside of the US. The hotel is small enough to not be overwhelming but big enough to have the lovely touches and services that you will expect of a fine hotel. Night time selection for room service is a bit limited but service was good. Restaurants are very good, staff solicitous,... More

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Stony Brook, New York
2 reviews
4 of 5 stars Reviewed yesterday NEW

We had an amazing time at the Beach Palace. The room, which was on the Lagoon side was great. We enjoyed the view, but might have enjoyed an ocean view a bit more, but don't let that be a deal breaker. We would have appreciated two Queen beds instead of two fulls. That was kind of tight. The room was... More

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London, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

I have visited Cancun several times over the past 10 years, and have gone back to some hotels I have stayed in and not others; Beach Palace is one that I wouldn't return to. If you read the reviews and look for the "honest" ones you will see very similar issues with many visitors. I will start with the positives... More

Was this review helpful? Yes 1
Scarsdale, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family and I returned from our 3rd or 4th visit to Beach Palace last week. We enjoy going once a year with the grandparents as it's become a tradition since we're all members. This past time was scheduled in July to celebrate our 10th wedding anniversary and grandfather's 65th bday. Although we are a family of 4 (kids are... More

Was this review helpful? Yes 1
Luis O, Director General at Beach Palace, responded to this review

Dear irisherin7: As you say, I think the biggest asset of the Beach Palace is our staff, and it shows!! we have people that is been working in the company for 30 years, Antonio a waiter in Bocceli is an example, and our guests as you that keeps comming year after year, really appreciate it, because they have became their... More

Collinsville, Oklahoma
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Family Vacation at the Beach Palace. What a great time we had my wife kids 16,14,12 loved the Beach Palace. Lets see I guess I could start off by saying Check in was very easy and fast. After check in the bellhop took use to our room. When we got to our room I was surprised to find out the... More

Was this review helpful? Yes
Luis O, Director General at Beach Palace, responded to this review

Dear Jay G: Thank You very Much for your great comments and review, I am so happy that your suite fullfilled your expectations of a great vacation, I hope that if you decide to come over to Cancun, you choose us back again!! Thank You!! Luis Ojeda General Manager More

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just got back from the Beach Palace a few weeks ago and what a beautiful resort! My husband and I took our college age daughters with us and we chose the Beach Palace over its behemoth sister, the Moon Palace, for something smaller and little more quiet and it definitely met our expectations. We spent almost every day at the... More

Was this review helpful? Yes 3
Luis O, Director General at Beach Palace, responded to this review

Dear mommyb523: Thank you very much for choosing us, and mostly thank you for writing such a great review, full of information and with everything that travelers need to know about our property. If you decide to come over to Cancun again, you choose us back again!!! Luis Ojeda General Manager More

Seattle, Washington
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Beach Palace June 18th to the 25th and had such a great experience. We have 4 kids 8, 17, 19 & 20 and this was the first time for us to Cancun. My wife and spent several months reading reviews here trying to find the perfect hotel for our family because it's quite expensive for a... More

Was this review helpful? Yes 1
Luis O, Director General at Beach Palace, responded to this review

Dear Tim R: Thank You Very Much for a GREAT review, i am so very happy that we fullfilled your expectations about a dream vacation, I always tell my staff that our main job is to make our guests dreams come true!!! I hope that if you decide to come back to Cancun in the future, you choose us back... More

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed at BP for 5 nights from 7/10-7/15. The hotel rooms are basic, but nice. We were on the lagoon side and just be fore-warned...it's HOT on that side...all day. Even at night you have no breeze and it's warm. Beds are comfortable though and the Chi products (shampoo, body wash, lotion, hair dryer, straightener) are a nice perk. The... More

Was this review helpful? Yes 3
Luis O, Director General at Beach Palace, responded to this review

Dear STLLovesIsla: Thank You Very Much for your nice comments and review, I am very happy that you mention our CHI ammenities, that is something that not all of our guests appreciate, I think in most cases people dont know how good those products are. Thanks also for your nice comments about our restaurants, and yes, we do have a... More

Breslau
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Had a great stay at the Beach Palace and it was made all that much better by Victor on the pool bar. He knew exactly when you wanted a new drink and was there before you had to ask! He makes a mean mudslide!!

Was this review helpful? Yes 1
Luis O, Director General at Beach Palace, responded to this review

Dear Kait_RyanBerg: Thank you very much for your nice review, I will make sure that Victor is aware that you mention him as well as his Mudslides!!! :) Thanks Again Luis Ojeda General Manager More

Loudoun County, Virginia
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Our family was not impressed with Beach Palace. In the future, we will just stay at Moon Palace and take the shuttle during the day to Beach Palace to experience the beautiful beach. The food at both resorts are decent, however, there is more variety at Moon Palace. Also, if you like pinot grigio, it is not part of the... More

Was this review helpful? Yes 3
Luis O, Director General at Beach Palace, responded to this review

Dear MsMelissa67: I am sorry that your perception about our Beach Palace wasn´t impressing, we always do our best to impress our guests, I am very sorry that in this case, it wasn´t so. Luis Ojeda General Manager More

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Hotel Summarization (Beta)

What travelers say

  • Italian restaurant(45)
  • Room service(41)
  • Pool bar(28)
  • Very good(22)
  • Ocean views(17)
  • Very nice(16)
  • Great time(12)
  • Other resorts(10)
  • Kid Club(10)
  • Concierge level(5)

Additional Information about Beach Palace

Address: Boulevard Kukulcan, Km 11.5, Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Beach Palace 4*
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TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Tingo, Travelocity, Otel, BookingOdigeoWL, Regatta Hotels, Agoda and Jetsetter so you can book your Beach Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort

2,342 photos of this hotel

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Amenities (24)
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Beach (3)
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Deluxe Room (23)
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Pool (9)
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Restaurants and Bars (32)
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Sky Roof Terrace Pool (12)
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Superior Deluxe Lagoon (25)
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Superior Deluxe Ocean (32)
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The Hotel (55)
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Two Bedroom Presidential Suite (37)

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Dining (2)
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Other (3)

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Cancun #3 Romantic Hotel in Cancun #6 Top resorts Hotel in Cancun #6 Luxury Hotel in Cancun #6 On the Beach Hotel in Cancun #7 Family Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
If you are seeking a sensational family vacation resort look no further. A beautiful stretch of white sand, premier location in the heart of Cancun's hotel zone close to La Isla shopping and entertainment options, and the modern facilities of Beach Palace create the perfect combination for an unforgettable escape. ... more   less 
Number of rooms
287

Questions & Answers

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