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Beach Palace

Travelers' Choice award winner
#9 of 178 Hotels in Cancun
GreenLeadersGold level
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Boulevard Kukulcan, Km 11.5, Zona Hotelera, Cancun 77500, Mexico
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$1500 Resort Credit
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1 room 1 guest
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4,028 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,288)
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1 review
5 of 5 stars Reviewed today NEW

I have been to the resort 10 times it is amazing, it has top notch service, and great people. During the day the pool is very wonderful, the pool bar is very nice the bar tender elmer is very cool, he is very great bar tender. At night you can to the top of the building which is called the... More 

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Phoenix, Arizona, United States
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

It was my 2nd time visiting Cancun. This hotel was so much better, then the one before. (before I stayed in RIU palace). I came this time with my entire family. Amazing, beautiful resort. Delicious good and drinks. Service amazing. Still miss that pool and the bar on the rooftop!

Was this review helpful? Yes 1
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

My partner our two friends and I stayed here from the 6th of May until the 20th. Such a lovely hotel, the staff make your stay that extra bit special they cannot do enough for you! On your arrival you’re greeted with refreshments and flowers and your check into your room with in no time. The rooms are spotlessly clean... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Beach Palace was the most amazing all inclusive hotel to host our wedding in. The hotel was beautiful, the rooms were huge, the food was excellent and the service was magnificent. My wedding guests (115) enjoyed every minute of being at the hotel. There was nothing but smiles. We spent a lot of time at the pool at the Sky... More 

Was this review helpful? Yes 1
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My family and I stayed in Beach Palace resort for a week starting August 9th, 2015. Overall, the experience was very good but there are some things we didn't really enjoy. Cons - 1) When we first got to the hotel on Sunday till about Wednesday, there was an entertainment show down by the pool every night! Suddenly on Thursday... More 

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Seattle
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife Lisa and I stayed at the Beach Palace for our anniversary (August 17-25) and like all the other times are sad to leave our friends behind. but happy to post all good things. My previous posts tell a lot about the resort so I won't repeat as much as the link to those posts is at the bottom.... More 

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Munster, Indiana
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Room was nice. Nice Balcony with nice view to lagoon. Entertainment staff was wonderful. Luis at the rooftop bar was amazing! Beach is good, waves better than any other resort we have stayed in Cancun. Drawback, really hated the people from the other resorts coming to this resort like a flock of seagulls. So rude and over bearing. We had... More 

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London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Upon arrival we were greeted with flowers, refreshing drinks. and such a warm welcome That was just an inclination of the service to come. I have never been more impressed with just how polite, kind and willing to do anything all the staff were. They really create the 'palace' ambience. I have to mention a particular few that went that... More 

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CARLSBAD
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Wonderful vacation! We had a great time. Always felt safe and the staff was attentive and always ready to please. The hotel was beautiful with a serene ambiance. The spa services were fantastic and relaxing. Allan was superb at our romantic beach private dinner.

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Lubbock, Texas
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was our 2nd trip there this year. We enjoy it's central location, the staff, food, rooms, and activities. We have a high tier membership in Palace Resorts, and stayed in a 12th floor beach side presidential suite with the lock off bedroom for my brother and sister in liaw. Great living room, with a separate fridge, and bathroom. Very... More 

Was this review helpful? Yes
Wilma Z, Gerente at Beach Palace, responded to this review

Dear Cheeser08, First and foremost, I would like to thank you for being part of Palace Resorts Members, we appreciate your trust and preference with us. With great pleasure is that I read your review which provides a small but detailed taste of how amazing could be a stay as yours with plenty of entertainment, great facilities and the most... More 

Hotel Review Summarization

What travelers say

  • Italian restaurant(38)
  • Room service(33)
  • Pool bar(27)
  • Very good(22)
  • Ocean views(17)
  • Very nice(12)
  • Great time(10)
  • Kid Club(9)
  • Other resorts(8)
  • Hot tub(4)
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3,252 photos of this hotel

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Hotel & grounds (468)
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Dining (268)
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Pool/beach area (740)
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Room/suite (464)
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Bathroom (18)
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Business center/function rooms (14)
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Other (726)

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Amenities (24)
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Beach (3)
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Deluxe Room (23)
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Pool (9)
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Restaurants and Bars (32)
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Sky Roof Terrace Pool (12)
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Superior Deluxe Lagoon (25)
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Superior Deluxe Ocean (32)
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The Hotel (55)
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Two Bedroom Presidential Suite (37)

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Hotel & grounds (3)
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Pool/beach area (7)
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Dining (2)
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