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Beach Palace

4.0 of 5 Boulevard Kukulcan, Km 11.5, Zona Hotelera, Cancun 77500, Mexico
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3,306 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
17 reviews 17 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed today NEW via mobile

Had another wonderful stay at this amazing hotel. Was great to see all the staff who are now friends, they all took great care of us. This hotel has it all and I can't say thank you enough to the people who work here for making it a great trip! Breakfast is a real treat with loads of choices. It... More 

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2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed today NEW

It is so sad that I had to write this review because our trip has been pretty good so far apart from the usual timeshare selling tactics, hotel credit sham and kids' playroom (no real activity, just let the kids watch TV/video games all day). The beach is really nice, the staff has been good, free Wifi rocks and food... More 

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed today NEW via mobile

Really Nice week! Good staff and nice beach! Special Thanks to Antonio at the Italian restaurant for such a good time and nice service! Thanks to Beatriz and Ruis at the café for a lot of Nuttela pancake all night long! The roof is amazing with the pool and the view...and the cocktails : thanks to Miguel, Jorges, Eleida for... More 

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Keremeos, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

Food service and amenities were fantastic! Had lots of fun with Esteban in the sports bar, thank you for the tall pretty drinks! ;) best maintained beach front we have ever experienced. Staff tending beach front were always very friendly and attentive!

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Cromwell, Connecticut
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

My wife and I celebrated our 25th wedding anniversary here from January 10th-17th. We also took the kids (ages 16 and 19), and stayed in a family suite with lagoon view. All in all, it was a fabulous trip. The hotel is very clean, modern, and we all found the food fantastic (especially Bocelli, the Italian restaurant). The gem of... More 

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Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We are a family of 4 (kids aged 9 and 7) who traveled in mid-late January. We absolutely loved this resort. The rooms, pools, restaurants, staff, beach - everything was utterly enjoyable. I've read some of the criticisms in others reviews, and I am forced to believe that some people are just hard to please, or are simply determined to... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed yesterday NEW

I just got back from an amazing 8 day stay at the Beach Palace. My family stayed and we had a vow renewal from the Palace Wedding Staff. I must say this was an amazing week. First the accommodations are modern and up to date. We had a family suite and the adjoined rooms gave all 5 of us all... More 

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Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I have been to Cancun several times and I must say that this property will meet your expectations. From the minute you walk into the resort until the time you leave you will not be disappointed. The food, drinks and hotel staff are perfect. I have no idea how anyone would rate this resort below 5 starts!

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Wonderful hotel and fantastic staff who are all eager to please and always aware of your needs, such as Eduardo who waited on us at a beautiful wedding we attended here. The only issue I had with the hotel is that THE ROOM CREDIT IS virtually NON EXISTENT-there were no excursions on Sundays and this was our only available day... More 

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St. Cloud Minnesota
5 reviews 5 reviews
5 of 5 stars Reviewed 2 days ago NEW

Been to many palace resorts and BP is hands down our favorite. The rooms are large and roomy and the view is outstanding. The food in all resteraunts exceeded expectations. Swim up pool bar is a blast every day and the bartenders do a excellent job such hard workers. It's a easy bus ride downtown to shop we did almost... More 

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Hotel Summarization (Beta)

What travelers say

  • Italian restaurant(45)
  • Room service(41)
  • Pool bar(28)
  • Very good(22)
  • Ocean views(17)
  • Very nice(16)
  • Great time(12)
  • Kid Club(10)
  • Other resorts(10)
  • Hot tub(5)

Additional Information about Beach Palace

Address: Boulevard Kukulcan, Km 11.5, Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Beach Palace 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Jetsetter, Regatta Hotels, Orbitz, Despegar.com, Otel, Hotels.com, Odigeo and Tingo so you can book your Beach Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Beach Palace Cancun
Beach Palace Hotel Cancun
Beach Palace Resort
Hotel Style:
#2 Business Hotel in Cancun
#3 Romantic Hotel in Cancun
#6 Top resorts Hotel in Cancun
#6 Luxury Hotel in Cancun
#6 On the Beach Hotel in Cancun
#7 Family Hotel in Cancun

2,712 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (2445)
Hotel & grounds (406)
Pool/beach area (613)
View from room (210)
Dining (223)
Room/suite (402)
Family/play areas (30)
Business center/function rooms (12)
Bathroom (17)
Videos (3)
Other (529)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (252)
Amenities (24)
Beach (3)
Deluxe Room (23)
Pool (9)
Restaurants and Bars (32)
Sky Roof Terrace Pool (12)
Superior Deluxe Lagoon (25)
Superior Deluxe Ocean (32)
The Hotel (55)
Two Bedroom Presidential Suite (37)

Management photos: Courtesy of the property manager

All management photos (15)
Hotel & grounds (3)
Room/suite (2)
Pool/beach area (5)
Dining (2)
Other (3)
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