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Sun Palace

Travelers' Choice award winner
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Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
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4,169 reviews from our community

Traveler rating
    2,998
    823
    233
    72
    43
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89
3,460
10
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,224)
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There are newer reviews for Sun Palace
See the most recent reviews
MDR, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed May 24, 2008

Can't really add too much more from all the other excellent reviews here, but will give a synopsis of my stay last week (5/17-5/22/08). Sorry - it's a bit longer than I thought it would be... Arrived within about 10-15 minutes of leaving the airport - had arranged a private van with Cancun Transfers and I'm glad that I did.... More 

Was this review helpful? Yes 8
Cleveland, OH
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 23, 2008

We recently stayed at the Sun Palace for our Honeymoon and it could not have been better. We came from 1 week in Riviera Maya at the Palladium (which was wonderful also). We wanted to go to an all inclusive adults only resort for our honeymoon and we believe we made an excellent choice. Coming from a week with family... More 

Was this review helpful? Yes 9
New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 22, 2008

We stayed at the Sun Palace from 5/14-5/21 and had an amazing time. Some details... Arrival: Our plane ride was hassle free and we landed on time. Unlike some of the other reviews, we were not bothered by any transportation companies, time share people, etc. on our way to our van. The travel agent booked our transportation with Olympus Tours... More 

Was this review helpful? Yes 8
Michigan
2 reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 19, 2008

Fabulous/fantastic would be 2 words to sum up our trip to the Sun Palace (5/9/08 – 5/15/08). My husband and I (both 33 years old) booked this trip to celebrate our 5 year wedding anniversary. This was our 1st time doing an all inclusive and I have to say I’m hooked! It was awesome. Palace Resorts really know how to... More 

Was this review helpful? Yes 15
NY
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 15, 2008

The hotel itself is really great. The rooms are really top notch and spacious and the rest of the hotel inside was extremely well kept. But that was about all. The swimming pools for this hotel were WAAAAAAAAAAAAAAAAAAAAY too small and the pictures online are meant to decieve and make them look larger than what they are when in fact,... More 

Was this review helpful? Yes 4
NYC
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 15, 2008

Sun Palace has to be the smallest resort I have ever stayed at, but that actually turned out to be a plus. After a night out on the town it felt nice to come back to this cozy amazing place. We Arrived at Sun Palace on 5/5 and stayed to 5/11. Check in was a breeze and were shown to... More 

Was this review helpful? Yes 9
KY
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 14, 2008

This truly was a wonderful place to stay. My wife is expecting our first child and so after some quick research I booked a week at Sun Palace. I could not of got it more right, thanks to reviews on here we got exactly what we wanted a nice relaxing week by the pool/beach. Everything good people say on here... More 

Was this review helpful? Yes 7
Baltimore, Maryland
Contributor
15 reviews 15 reviews
15 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed May 13, 2008

My boyfriend and I went to the Sun Palace for my birthday. This is honeslty one of the best hotels I have ever stayed in. The service is AMAZING, the rooms are awesome, the beach is huge and the food/drinks are excellent! Room- The comforter on the bed was so soft I did not want to get out of bed!... More 

Was this review helpful? Yes 7
PA
Contributor
14 reviews 14 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 13, 2008

We just returned from one week at the Sun Palace and we weren't disappointed! We are timeshare owners of the Palace resorts and have stayed at the Cancun Palace, Moon Palace and Xpu-Ha (pre hurricane). We decided to try Sun Palace since it is for adults only and we met my niece and her husband there. We were met by... More 

Was this review helpful? Yes 2
Fort Worth Tx.
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 12, 2008

We celebrated our hooneymoon-anniversary at the Sun Palace on May2 - May 7. From the minute we arrived till we left we were treated like royalty.I also got my carnation and a glass of champaing or they will bring you any drink you like.Well let me see were can I start. Rooms : We had room 209 and it was... More 

Was this review helpful? Yes 6
Hotel Review Summarization

What travelers say

  • Concierge level(59)
  • Room service(54)
  • Italian restaurant(30)
  • Very good(28)
  • Great time(19)
  • Lobby bar(18)
  • Couples massage(16)
  • Very nice(13)
  • Ocean views(12)
  • Activities pool(10)
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5,193 photos of this hotel

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Pool/beach area (1119)
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Dining (672)
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Hotel & grounds (650)
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Room/suite (873)
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View from room (376)
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Family/play areas (20)
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Business center/function rooms (12)
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Bathroom (65)
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Amenities (11)
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Beach (8)
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Concierge Level (31)
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Junior Suite Ocean View (29)
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One-Bedroom Presidential Suite (73)
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Pool (16)
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Restaurants and Bars (35)
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Superior Deluxe Ocean View (33)
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The Hotel (28)

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Pool/beach area (5)
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Room/suite (8)
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