This is an awesome resort with one of the friendliest staffs I have ever encountered. The rooms/views are beautiful and perfectly maintained. The General Manager Mr Winkler is a very "hands on" manager constantly moving around ensuring that everything is functioning as it should. If you are looking for an intimate resort with great service, food, etc. this is the...
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What an amazing vacation. My husband and I just returned on 5/12 from Sun Palace. This was our honeymoon, and we couldn't have imagined better! I cannot say enough great things.
The room was amazing. The jetted tub was a wonderful relaxing conclusion to the day. You could not beat the view - one of the best views of our...
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It si so satisfactory to have been the setting for your honeymoon trip and knowing you enjoyed it.
¡Pura vida! It's the life! Agreed. It is very special, after the hustle and bustle of a wedding to be start to enjoy the feeling of a life adventure toghether with your loved one.
And you chose us to make this happen!...
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First let me start by saying that we are Palace Premier members since 2005 and this was our first visit to Sun Palace. With that said, I've come to expect excellent service, accommodations, restaurants and amenities that is Palace Resorts signature, and I was not disappointed. We found the service and attention given by all the staff was exceptional from...
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Thank you for being so patient on the towel issue. It was a nightmare! Fortunately, through the concerted efforts of many of our corporate staff, we have returned to normalcy. Also, the guys in the Systems department have worked literally day and night to resolve the computer problem you refer to, product of a very expensive and in my point...
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This is the second time we have been to Sun Palace and it wont be the last. We love the Italian restaurant. Everyone is very helpful and pleasant. I like the fact that is a small resort and adults only. The hotel and pool area is beautiful. Will be back in February cant wait.
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The fact that you will be returning is a feast to my eyes!
When we get first-timers we know you chose us either by recommendation or by any of the many travel sites. Thereafter it is up to the quality of the stay you had with us when you knowingly decide if we convinced. So every time we have return...
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My husband and I, and the Henslees went to Sun Palace in April. Upon arrival to the hotel we were greeted with drinks and pretty flowers for us ladies. We had requested rooms near each other, but they placed us 3 levels apart. They however totally redeemed themselves when they upgraded us to the Presidential Suite!! The hotel was beautiful,not...
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You won my heart! (And apparently evryone else's.) In my case I was always on the lookout for you. You see, both you and your friend have the most fetching disposition and sunny smiles. It is such a treat when I walk the property and suddenly find myself inf front of two beautiful ladies whose expressions wordlessly inform you that...
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My husband and I just returned from our second trip to the Sun Palace and we can't wait to go
back again!!! The service is amazing!!! The hotel is gorgeous!!! The pools and beach---cannot even begin to describe the beauty!!! The food is wonderful in every restaurant inside of the hotel, although we are partial to The Alamo's incredible breakfast...
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You are so lovable! Thank you for a beautiful review.
Your title set me thinking: How many read past a title? Well, you certainly got everyone's attention by writing a synthesis in two words. Might you be in the advertising business?
It is a blessed opportunity for us to host your anniversaries. It means so much not only to be...
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My girlfriend and I stayed here for 7 nights. We had the best time, we had concierge level and on arrival were treated like royalty. When we arrived Joel handed me a cool aromatherapy towel he took us up to the concierge level for check-in. Alejandro the concierge was very helpful and nice. Once we were given our room Joel...
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We hope so too! You are the type of guest we love. You know what you want and get it.
Definitely I'm starting to see that the concierge level is a good thing. As in all ventures, one thinks that an idea is good but the real "acid test" is when your guests start thinking the same way. So, something...
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If you're looking for all inclusive, this is one of the best places, away from all the buzz of cancún but not too far, perfect transportation availability. All over the world México has the best service for the customer, always with a smile, you'll be treated like a star. It's a pricy resort but all Cancún is expensive. My husband...
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When we get new employees we have an introduction session. The main line of it is precisely : People make the difference. No matter how luxurious, where its setting is and all that stuff, in the end it boils to one word: People. A hotel without good attendants is just another building.
We are fortunate to have the best staff...
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Great. From the moment we entered the hotel and were greeted and invited to the Concierge Check-in to the Entertainment to the pool staff. We were able to stay at the Sun Palace 6 days and 5 nights for our honeymoon. We were also able to utilize the $1500 credit for services, tours, and goodies. Once we settled into our...
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Your review had a very intense effect on me. It describes why Cancun is what it is in the world: A safe, funfilled destination. These days, when the press and politicians are playing hooplah with my country's image your words are invaluable to us. Hopefully many will get the message.
It also helps when you want to have a good...
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My spouse and I wanted to go on a sun filled vacation. We were deciding on either Hawaii or the Carribean. After the websites (expedia, redtag, etc.) jacked up the price on trips to Hawaii, my spouse and I decided on Mexico. We scoured through the reviews on trip advisor and decided on Sun Palace due to the reviews and...
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OMG! I've never received such a well classified, orderly and in depth review. My respects!
Actually...we do appeal to couples with kids...of course, this time the kids stay home...or elswhere.
I am such a disorderly person with my thoughts that I am always amazed at those who have, as you do, the ability to be completely coherent and efficient. So...
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