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All 172 Cancun hotels

Sun Palace

4.0 of 5 Resort (All-Inclusive)   |   Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
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Ranked #4 of 172 hotels in Cancun
A recent review
5 of 5 stars reviewed yesterday
Alaina83 Coolidge, Arizona
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3,372 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (933)
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English first
Coolidge, Arizona
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I just got back from celebrating our 10 year anniversary at the Sun Palace. We researched many differant places and felt like Sun Palace would be the perfect place. All I can say is it did not disappoint! I really can't say enough good things about this resort, it was everything I dreamed it would be and... More

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Bayonne, New Jersey
1 review
5 of 5 stars Reviewed yesterday NEW

Great vacation!! This was my first visit to Cancun and I couldn't be happier with the experience. My boyfriend & I stayed at Sun Palace with other couples and had an amazing time. The food was delicious, the beach was beautiful, and the pool was amazing. The staff was friendly and very helpful. I went to the salon for hair... More

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Arlington, TX
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed yesterday NEW

You can can see my very good reviews on Sun on previous posts. This one is simple. Across the street from Sun Palace there is a C-Store that sells Dr Pepper for (as of last December) less than $1 for single serve bottle. Sun Palace is awesome. That is good knowledge (dp)

Was this review helpful? Yes 2
Bennettsville, South Carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We vacationed at Sun Palace from July 3rd through July 12th. This was our 13th vacation to this absolutely wonderful resort! This is our Cancun home, and ALL of the staff we love to consider as our Cancun family! This was no more evident to us than the instant we walked into our beautiful room. There was a very nice... More

Was this review helpful? Yes 1
Tacoma, Washington
1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed at Sun Palace in July 2014 for 5 nights for vacation. We booked our trip Costco- which had a package including airfare, hotel for 5 nights, 1500 credits at the hotel and a giftcard to Costco. All in all, we loved Sun Palace. The only negative parts of the trip were pretty minimal and would recommend this place... More

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Halifax, Canada
11 reviews 11 reviews
11 hotel reviews
158 helpful votes 158 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We returned to Sun Palace mid March to get away from the snow and cold of the what seemed to be the longest winter in history!! This was my 5th visit to this wonderful resort. I would have to say that things have even improved if that is possible! I have traveled to Cancun and area many times. We have... More

Was this review helpful? Yes 15
Villa Rica, Georgia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

After doing tons of research and reading all the great reviews, I have scheduled our 20th anniversary vacation to the Sun Palace!!!!!!! We have followed the recommendation of others and upgraded our room. We also have purchased the stress free transportation package. Any "must do's" while were there? We cant wait for August 15th to experience this for ourselves!!!

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

My Husband and I visited Sun Palace 3 years ago for our 7th anniversary and it was the absolute BEST vacation we ever experienced. I enjoy traveling and experiencing new things, but as much as I tried to find somewhere new to visit this year for our 10th anniversary my husband and I both kept coming back to the idea... More

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Wichita, Kansas, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

My husband and I just got back from our trip to Sun Palace. We stayed from 7-20-2014 to 7-25-2014. I researched this trip for a whole year. It definitely lived up to our dreams! :) This was a 23rd anniversary trip for us. The two things that stand out the most about this hotel are the people at the hotel... More

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Hednesford, United Kingdom
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We are a couple in our 50s who are marrying in the UK on 30 August, as low key as possible because we renew our vows 3 days later at the beautiful Sun Palace (which to us will be when we exchange rings, and be our wedding day). The reason for this review is to thank our wedding co ordinator... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Concierge level(69)
  • Room service(62)
  • Very good(38)
  • Italian restaurant(36)
  • Lobby bar(25)
  • Great time(21)
  • Couples massage(18)
  • Ocean views(16)
  • Activities pool(13)
  • Very nice(13)

Additional Information about Sun Palace

Address: Blvd. Kukulcan Km 20 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sun Palace 4*
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TripAdvisor is proud to partner with Amex, Hotels.com, Expedia, Booking.com, Tingo, Travelocity, BookingOdigeoWL, Agoda, Otel and Jetsetter so you can book your Sun Palace reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sun Palace Hotel Cancun
Cancun Sun Palace

4,513 photos of this hotel

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Hotel & grounds (551)
Room/suite (701)
Pool/beach area (920)
Dining (514)
View from room (318)
Family/play areas (18)
Videos (8)
Bathroom (51)
Other (1139)

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All expert photos (264)
Amenities (11)
Beach (8)
Concierge Level (31)
Junior Suite Ocean View (29)
One-Bedroom Presidential Suite (73)
Pool (16)
Restaurants and Bars (35)
Superior Deluxe Ocean View (33)
The Hotel (28)

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All management photos (30)
Hotel & grounds (9)
Pool/beach area (5)
Dining (3)
Room/suite (8)
Other (5)


Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#3 Spa Hotel in Cancun #4 Business Hotel in Cancun #4 Top resorts Hotel in Cancun #4 On the Beach Hotel in Cancun #4 Luxury Hotel in Cancun #6 Romantic Hotel in Cancun #18 Family Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
As the first couples' only resort in Cancun, Sun Palace is the perfect retreat from the every day stress. This oasis for couples lies along the coast overlooking the turquoise Caribbean Sea. Conveniently located at just 15 minutes from the airport, this property provides service and amenities of the highest level. We invite you to enjoy this old favorite in a whole new way. A stunning coast line serves as a dramatic backdrop for this recently renovated resort featuring 252 richly appointed guestrooms. Five restaurants and three bars cater to a full range of tastes and moods. Golf enthusiasts can play all year round at the nearby Moon Spa & Golf Club which houses the only Jack Nicklaus Signature golf course in Cancun. Expert hands deliver spa services to those who seek a serene and rejuvenating experience. ... more   less 
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