The best way I could describe this resort is "average." It is obvious that a lot of attention to detail went into the lobby and restaurant areas of this hotel, but it stops there. The lobby is grand -- tall ceilings, beautiful decor and ambiance... I just wish this same grandeur continued throughout the rest of the resort. As most... More

I spent 5 days at this resort and I can not wait to go back. Check-in was slow. 25 minutes before it was my turn. Hopefully will improve with time. This resort use to be the Hilton. My only regret is that I never stayed there before. The grounds are lush, the pool(s) were fantastic. The food was good but... More

This place was spot less. Just got back from a week @ Iberostar cancun. I have travelled all over the world and stayed in all the best hotels you could imagine. I would rank this resort as the top notch resort. From the time we arrived we were treated unbelievably. Upon our arrival we were offered an upgraded to a... More

This was our second time at an Iberostar resort and we are so glad we stuck with this resort chain. Beautiful resort with great staff, amazing evening entertainment, detailed housekeeping, and great food (with the exception of the Mexican restaurant). Overall staff was friendly and worked hard to please. But what made our stay even more enjoyable was Victor, the... More

Just got back from a week there. I have travelled all over the world and would rank this as a top notch resort. Not to be personal to another reviewer, but I really wonder if we stayed at the same place. None of the rooms are ocean front because the resort is on the Caribean Sea (lol), but seriously, almost... More

What a great hotel and staff . Mario the assisant is a great person in charge.The g.m. i think has done very well with this new location. The entertainment staff are very good and fun to have around by the pool and at the night show they work hard and very professional. The food was very good and the room... More

First, I want to say I love Cancun and have vacationed there quite a few times. Now, I want to share some things that I did not like at Iberostar-you can decide if these things are important to you. This was a Hilton recently turned over to Iberostar-it is a basic Hilton room-no frills-small bathrooms-minimum room. The only room which... More

Just came back from a five night stay. It was our first time at an Iberostar property and we enjoyed it very much. The room was very spacious and clean; mini bar stocked all the time. All rooms have ocean view.... The food was very good - it offered variety, plenty and it was always fresh. The only surprise was... More

Just spent a week at this resort and (31 Mar - 7 Apr) and loved this place. This was our first trip to Mexico as we have generally gone to DR or Cuba in the past. I will break this review down by category: Food: We simply loved the food. The buffet was always fresh, there was a huge selection... More