We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 175 Cancun hotels »

Iberostar Cancun

4.0 of 5
Blvd Kukulcan Km 17, Cancun 77500, Mexico
Hotel amenities
Iberostar Cancun
Ranked #38 of 175 hotels in Cancun
4.0 of 5 stars 190 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

190 reviews from our community

What travelers say about this hotel
  • Very nice(6)
  • Pool area(5)
  • Great time(5)
  • Spring Break(3)
  • Would highly recommend(3)
  • Room service(3)
Traveler rating
    82
    62
    26
    8
    12
Only show reviews for Family (74) | Couples (58) | Business (12)
Date Rating
Dallas, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 27, 2012

The hardware of hotel carry over from Hilton is very good. But lack the Hilton service. We wait for 4 hours in lobby to get our room. Then all restaurants are booked. Comparing other hotels we stayed in Cancun before, this is the average one. More

Was this review helpful? Yes
Baldwin
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 27, 2012
1
person found this review helpful

My kids and I just got back back from Iberostar Cancun and it was amazing. The kids had a ball!!! Victor and Ozzie in Kids Club were fantastic. Issac in the dinning room always on top of his game with service and making sure my kids and I got the best service. Only 2 negatives to report; My daughter got... More

Was this review helpful? Yes
Hartford, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 26, 2012
4
people found this review helpful

My wife and I just got back. I work in the Hotel industry and at times can be a little more critical. We are not world travelers but have been to a few places around the world, first time to Mexico, and my first time at an all inclusive. This place is where you want to go!!! We reviewed many... More

Was this review helpful? Yes
Lisbon, CT
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 26, 2012
1
person found this review helpful

My husband and I went to the Iberostar and had a wonderful time. We had a $250 resort credit and wanted to use it for an upgrade. We were disappointed when there were none available until we went to our room. The balcony was 2x the size of our room. All rooms at this property have an ocean view, unlike... More

Was this review helpful? Yes
Woburn, MA
1 review
4 of 5 stars Reviewed April 25, 2012

Phenomenal resort recently purchased from the Hilton. Iberostar has recently invested tons of money into developing the resort. All the rooms and facilities seemed brand new with shiny new marble floors etc. All inclusive is the way to go. Drinks included. This seems to be how all the hotels in the Hotel zone run these days. If you want to... More

Was this review helpful? Yes
Penna
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 25, 2012

I went to Cancan Mexico and spent 4 days at the Iberostar Resort. Every room has an oceanview which was great. The food was good at the buffet as well as in the restaurants. The staff made us feel like we were royalty. There was always something going on out by the pool. I would recommend this resort to anyone.... More

Was this review helpful? Yes
Chicago, Il
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 25, 2012
4
people found this review helpful

My family would like to thank Iberostar Cancun for a restful vacation filled with wonderful memories. Our 7 days were filled with fun and games with our new friends Arturo, Arnaud, Jesus, Eddie, Uzi, and Victor. These six entertainers are truly energetic and personable with all the guests providing plenty of activities for everyone, including children of all ages. The... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

The resort was very pretty, inside and out. We had no trouble with check-in and found all the staff helpful. The food on the buffet was very good--the food at the specialty restaurants less so. After a few nights of going from an unsatisfying meal at a restaurant to the buffet to finish up, we just stuck with the buffet,... More

Was this review helpful? Yes
Fort Atkinson, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 20, 2012
2
people found this review helpful

The best way I could describe this resort is "average." It is obvious that a lot of attention to detail went into the lobby and restaurant areas of this hotel, but it stops there. The lobby is grand -- tall ceilings, beautiful decor and ambiance... I just wish this same grandeur continued throughout the rest of the resort. As most... More

Was this review helpful? Yes
Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 20, 2012
3
people found this review helpful

I spent 5 days at this resort and I can not wait to go back. Check-in was slow. 25 minutes before it was my turn. Hopefully will improve with time. This resort use to be the Hilton. My only regret is that I never stayed there before. The grounds are lush, the pool(s) were fantastic. The food was good but... More

Was this review helpful? Yes
See 2 more reviews by Scot1956 for Cancun

Travelers who viewed Iberostar Cancun also viewed

Le Blanc Spa Resort
4.5 of 5 stars 1,590 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d154868?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Royal
4.5 of 5 stars 2,890 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d642781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Fiesta Americana Grand Coral Beach Cancun Resort & Spa
4.5 of 5 stars 1,119 Reviews
Cancun, Quintana Roo
Show Prices ABS:HotelCheckRates-d152681?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 175 hotels in Cancun, ranked by popularity »

Been to Iberostar Cancun? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Iberostar Cancun

  • Hilton Hotel Cancun
  • Hilton Cancun Hotel
  • Hilton Cancun
  • Cancun Hilton
  • Hilton Golf Spa Resort Cancun
  • Hilton Cancun Resort
Address: Blvd Kukulcan Km 17, Cancun 77500, Mexico
Price Range: $$

Owners: What's your side of the story?

If you own or manage Iberostar Cancun, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Iberostar Cancun
Show the lowest price for this hotel (from our partners)
Show Prices