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All 174 Cancun hotels

Iberostar Cancun

4.0 of 5 Resort (All-Inclusive)   |   Blvd Kukulcan Km 17, Cancun 77500, Mexico
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86%
Ranked #13 of 174 hotels in Cancun
Certificate of Excellence 2014
A recent review
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1,851 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (533)
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English first
1 review
5 of 5 stars Reviewed yesterday NEW

This is a very good hotel, at first it does look it's age but upon a further inspection it is a very well run all inclusive resort!!! There is waitress service around the pool and beach, and basically the whole hotel no matter what bar or area your in you get asked for drinks by very friendly and helpful staff.... More

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Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My friend and I just came home from our stay at the Iberostar Cancun. This makes my 5th trip to Cancun. I have stayed at Leblanc and Just recently Live Aqua. For the money I think that this resort was a great value for what we paid. Let me do a run down of all the things here. Pool -... More

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Dunellen, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My family and I traveled to the Iberostar from Aug 11 to Aug 19. From the moment we arrived the smell in the lobby captivated us. This was our third visit to Cancun but our first at the Iberostar which I think from now on will be the place we go back too. The cleanliness in the hotel is superb.... More

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This place was absolutely amazing! They took care of us right from the moment we arrived. The lobby was stunning our room was perfect, the bed was comfortable the view of the ocean from our room was the best thing to wake up to. The food was delicious, I loved all the food. The steak house was especially good. The... More

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Contributor
20 reviews 20 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Visited here with approx 15 family and friends for a 30th Birthday Party. We had a beach view, it was amazing to wake up to the gorgeous view every morning! Definitely request! The swimming pools and beach are stunning, but if you want some quiet time, visit the spa pool at the back of the hotel. For some reason (probably... More

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A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

My husband and I went from Thursday 08/21 - Sunday 08/24. All Inclusive is definitely the way to go. From the time we checked in until the time we checked out, we did not have one complaint. Everything was great! The staff is always interacting with the guests, making sure they are comfortable and having a good time. The buffet... More

Review collected in partnership with Iberostar

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UK
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed as a family of 4 (12 and 10 year old children) 9th to 23rd August. This is a fantastic hotel and is well worth it’s high marks on this site. Thus far, it’s the only All Inclusive hotel that I’ve visited that I would definitely return to. Location The hotel is situated at bottom end of the hotel strip... More

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A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed at Iberostar Cancun. Honestly, We don't have one complaint. From check-in to check-out , everything was awesome. The staff was friendly and always interacting with guests. The room was nice, clean and always restocked and cleaned by the time we came in from the beach/pool in the evenings. We chose to eat at the buffet... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed at Iberostar Cancun. Honestly, We don't have one complaint. From check-in to check-out , everything was awesome. The staff was friendly and always interacting with guests. The room was nice, clean and always restocked and cleaned by the time we came in from the beach/pool in the evenings. We chose to eat at the buffet... More

Review collected in partnership with Iberostar

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Our first impression of the place was a 10 out 10. The food was always super good; especially the al la carte dinners and we didn't get sick once. Bartenders were efficient, friendly and very personable. Same goes for the entertainment crew, they try to get to know everyone on a personal level and come in each day with tons... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(37)
  • Pool area(34)
  • Ocean views(18)
  • Room service(13)
  • Lounge chair(9)
  • Hotel zone(9)
  • Kid Club(9)
  • Really good(9)
  • Golf course(7)
  • Great time(7)

Additional Information about Iberostar Cancun

Address: Blvd Kukulcan Km 17, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Iberostar Cancun 4*
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Also Known As:
Iberostar Cancun Hotel Cancun
Hilton Cancun Hotel
Hilton Golf Spa Resort Cancun
Hilton Cancun Resort

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Cancun #12 Luxury Hotel in Cancun #13 On the Beach Hotel in Cancun #13 Business Hotel in Cancun #13 Top resorts Hotel in Cancun #17 Romantic Hotel in Cancun
Hotel Class
Number of rooms
426

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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