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Iberostar Cancun

Travelers' Choice award winner
Blvd Kukulcan Km 17, Cancun 77500, Mexico
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Iberostar Cancun
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Iberostar Cancun
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2,600 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (690)
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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Loved it here. I am writing this review looking out over pool and the sea and it is one of the best views I've ever seen. The place is kept very tidy and the maid does a fantastic job. The entertainment around the pool is brilliant, the entertainers are really friendly and there is always something to do for both... More 

Was this review helpful? Yes 1
Cambridge, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW

I loved everything about Iberostar Cancun! The rooms, lobby, restaurants, buffets, sports bar, pools & beach were fabulous!! The staff from room cleaners to wait staff when above & beyond what was expected. I would definitely come back again & again!

Review collected in partnership with Iberostar

Was this review helpful? Yes 3
Hurlock, Maryland
1 review
5 of 5 stars Reviewed 2 days ago NEW

The iberostar couldn't have been a better place to take a vacation! The service, food and amenities exceeded my expectations! Highly recommended for couples and families! The hotel was also extremely clean and smelled of fresh flowers!

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Buena Park, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

The buffets close early, the beach closes early, the pool closes early. If you visit here make sure to keep your towel cards, and eat before the places close... Dissatisfied! Visit the hard rock instead..................................

Was this review helpful? Yes 4
midland
1 review
5 of 5 stars Reviewed 3 days ago NEW

My time at iberostar was well spent, great spot gear service. Only problem was need to make reservations as soon as you get there for the restaurants if you wait to long hard to get a spot but other than thar went well.

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Chino, California
1 review
2 of 5 stars Reviewed 3 days ago NEW

I expected a 5star resort, in my opinion it is more like 3 stars. Making restaurant reservations are almost impossible, so you are stuck eating the repeated buffet menu. The resort is very old and outdated.

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 days ago NEW

Fabulous hotel, main restaurant and four specialty restaurants, Mexican, Japanese, a la carte, and Steak. We dined at a different one every second night, you have to book at reception and they can't do enough for you! Can't fault the hotel in any way, staff fantastic, entertainment was by far the best we have ever seen

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 days ago NEW

After a terrible start to our vacation with Airomexico, our stay at Iberostar Cancun was great. The wonderful smell of the hotel, beautiful decor, friendly staff, good food and drinks, gorgeous pool. We loved the Star friends, Daniel, Oscar all of them worked so hard to keep us entertained. The Pool bar bartenders and waitresses were awesome. Our room was... More 

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Brooklyn, New York
4 of 5 stars Reviewed 4 days ago NEW

The food is amazing, great for families, the employees are very attentive. During my stay the turtles came on the beach, that was an extra plus. There is always activities going on, you can never get bored. I would definitely go back!

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Walsall, United Kingdom
Level Contributor
1 review
5 of 5 stars Reviewed 4 days ago NEW

I've been back 1 day, I'm so depressed we went away for 2 weeks to the iberostar cancun me my partner and our daughter we had an amazing time, the best holiday we've ever had the staff are amazing and could never do enough for us so helpful and pleasant. The star friends are always around trying to get you... More 

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