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Iberostar Cancun

4.0 of 5
Blvd Kukulcan Km 17, Cancun 77500, Mexico
Hotel amenities
Iberostar Cancun
Ranked #14 of 171 hotels in Cancun
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824 reviews from our community

Traveler rating
    503
    212
    73
    18
    18
See reviews for
Families
311
 
Couples
278
 
Solo
23
 
Business
37
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Gottingen, Germany
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
Reviews in 23 cities Reviews in 23 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed May 19, 2013 NEW

The Good: -Jesus and Star Friends were great. -Friendly staff. -Housekeeping did a good job. -Promotes relaxation. -Plenty of lounge chairs at the pool/beach. -Hardworking waiters. -Breakfast. The Bad: -The beach needs to be combed... or at least the volleyball area. -Food totally average (with the exception of the breakfast buffet), with the Mexican offerings absolutely horrible, bland and extremely... More

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Mexico City, Mexico
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 18, 2013 NEW

Good relation price benefit, nice service, except in the front desk, where employees have improvement opportunities, good food, and one of the best shows I have seen in the nights for this type of hotels. I recommend when you visit Cancun, rent a car, is less expensive than a taxi, give you mobility, which is necessary there and is not... More

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See 2 more reviews by Renan D for Cancun
San Diego, California
1 review
4 of 5 stars Reviewed May 18, 2013 NEW

We just got back from a 7 day stay at the Iberostar Cancun and we had a great time and we will definitely come back again. The hotel staff- from our check-in(pedro) to the Star Friends(Jesus, Sunday, Daniel,and all of the Star Friends were great!!) our 15 year year old son wanted to stay another week because he has so... More

Was this review helpful? Yes 2
Houston, Texas
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 17, 2013 NEW

We just got back from a family vacation (my parents, wife, and 1 year old), and we had an excellent time. Everything was very family friendly. Rooms: Because I was traveling with my infant who needed nap time, I sprung for the junior suite. This was a great decision. The room was gorgeous. It had a separate living area where... More

Was this review helpful? Yes 1
OKC
1 review
4 of 5 stars Reviewed May 17, 2013 NEW

Hotel was excellent, service well about average, buffet food was buffet food. Drinks watered down, but resturants very good. Beach and pools very nice except for the red yellow green black flag thing. Leave your ipad, laptop at home internet was horrible, but then you dont need that crap, your on the beach right??

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Review collected in partnership with Iberostar

Sturgis, South Dakota
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 17, 2013 NEW

We enjoyed our stay here very much. Rooms - The ocean-view balcony room was nice, clean with a simple bathroom (nothing fancy, but nice). Our balcony was a perfect size - you could walk out and sit comfortably - had 2 chairs and a small table - that was a very nice feature. The beds are very comfortable. Lobby -... More

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Philadelphia, Pennsylvania, USA
1 review
3 of 5 stars Reviewed May 16, 2013 NEW

The hotel was beautiful and the staff very friendly. Check in was quick and the room was very nice. Maid service was perfect. The noghtly shows were very good. The only dissapointment was the food and the fact that everything shut down by 1am. The food was cold everytime we ate in at the buffet. The only hot meal we... More

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Review collected in partnership with Iberostar

Vale
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 16, 2013 NEW

My husband and I just got back from a 5 day stay at the Iberostar Cancun. It was great. We have visited the area 8 times and this was the best. I read the reviews before I chose the hotel. It is a good idea to make reservations for the restaurants before you depart for your trip. After arranging by... More

Was this review helpful? Yes 2
Toronto, Canada
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 15, 2013 NEW

Visited this resort with friends the first week of January 2013. Very impressive and elegant. Friendly and helpful staff, beautiful and relaxing atmosphere and delicious food. The buffet dinners were amazing with lots to choose from. The suites are lovely and large. The hotel is in a great location and a short bus ride to downtown. Lots of activities several... More

Was this review helpful? Yes 1
Sicklerville, New Jersey, USA
1 review
4 of 5 stars Reviewed May 14, 2013 NEW

Great resort - close to the airport, not far from downtown. They have activities all day at the pool, nightly shows, and visits to the clubs downtown. Everyone was very nice. I gave it four stars instead of 5 because there was little things that could have been improved on - the reservations for the fancy dinners were hard to... More

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Review collected in partnership with Iberostar

 
 
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Hotel Summarization (Beta)

What travelers say

  • Very nice(37)
  • Pool area(34)
  • Ocean views(18)
  • Room service(13)
  • Hotel zone(9)
  • Kid Club(9)
  • Really good(9)
  • Lounge chair(9)
  • Great time(7)
  • Golf course(7)

Additional Information about Iberostar Cancun

Address: Blvd Kukulcan Km 17, Cancun 77500, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotels in Cancun
#12 Top resorts Hotels in Cancun
#13 On the Beach Hotels in Cancun
#13 Luxury Hotels in Cancun
Price Range: $$$
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Iberostar Cancun Hotel
Iberostar Cancun Hotel Cancun
Hilton Hotel Cancun
Hilton Cancun Hotel
Hilton Cancun
Cancun Hilton
Hilton Golf Spa Resort Cancun
Hilton Cancun Resort

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Iberostar Cancun
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