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All 174 Cancun hotels

Iberostar Cancun

4.0 of 5 Resort (All-Inclusive)   |   Blvd Kukulcan Km 17, Cancun 77500, Mexico
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86%
Ranked #13 of 174 hotels in Cancun
Certificate of Excellence 2014
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1,838 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (529)
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English first
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

Eight family members travelled to Iberostar Cancun in August 2014. We arrived late after having a 3 hour weather delay. Upon check in were told room we wanted wasn't available ( had requested a balcony), so we were offered upgrades to VILLAS. What a wonderful surprise and so made up for our travel delays. The villa was steps from the... More

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A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

I spent a good time with my family I recommend the hotel. Service in all areas was very good and the people were very kind. The only thing We feel need attention is doing better promotion for night activities, and music in the lobby bar. The Mexicans who work there are all wonderful people.

Review collected in partnership with Iberostar

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Mold, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Iberostar Cancun from July13-27th 2014. We arrived at the Hotel and our first impressions once we got inside were WOW!! We got the keys to our room, and were delighted with the standard and cleanliness! I don't believe in long reviews, so here are the main points: 1 - Food in all the restaurants is excellent,... More

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A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW

Travelled with my husband, and two children aged 17 & 15 in Aug and stayed for ten days. Hotel is very clean and food is excellent. The service is very good. Very friendly staff and entertainment in the evening was marvellous. Would love to go back in the future. Like the interior and the whole set up in the hotel.... More

Review collected in partnership with Iberostar

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for a week at this all inclusive resort. We had a wonderful vacation. The food was excellent, pools the best I've ever seen. Clean, I can't say enough good things. The waitstaff great... Javier, the waitstaff captain greeted us daily and made us feel right at home, giving us the best table possible. Extremely accommodating; helping us... More

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A TripAdvisor Member
5 of 5 stars Reviewed 3 days ago NEW

The staff is very friendly. The place is very clean and adequate. It has several very good restaurants and entertainment. The place about 2 miles from the main area. I would recommend this hotel. The staff is very friendly. The place is very clean and adequate. It has several very good restaurants and entertainment. The place about 2 miles from... More

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Centennial, Colorado
Top Contributor
52 reviews 52 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very good staff... The all inclusive is better than average. Wonderful pools, grounds and beach. The rooms are large and clean. The only downfall is this is still Cancun. There is a rip-off the Gringo attitude that is prevalent. Everything is done based on tips. If you tip well you get better views at the restaurants, or a full shot... More

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Camarillo, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The rooms are showing ages but still pleasant. The public areas are gorgeous though. But what make this resort is its staffs. The people are amazing, friendly and genuinely helpful. Plenty of planned activities everyday, for the whole family. Susana with Kids Club, bravo. Arturo, Leonardo, Francisco, Omar and all Star Friends are energetically entertaining till 9:30 nightly. Santo, Fernando... More

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Reading, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My family and I have just come back from a two week visit and the only way to describe the hotel and staff is WOW. The hotel and surroundings are amazing and went way beyond expectations. The staff are extremely friendly and helpful and always willing to go that extra mile to make your stay memorable. Room service was a... More

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1 review
5 of 5 stars Reviewed 4 days ago NEW

We stayed at Iberostar from 2nd Aug to the 16th Aug 2014. We couldn't of asked for more! From when we arrived to the day we left the staff went out of there way to help in anyway they could. Luiz in the sports bar, Jesus & Enrique from the star friends all made the holiday memorable. Star friends also... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(37)
  • Pool area(34)
  • Ocean views(18)
  • Room service(13)
  • Lounge chair(9)
  • Really good(9)
  • Hotel zone(9)
  • Kid Club(9)
  • Golf course(7)
  • Great time(7)

Additional Information about Iberostar Cancun

Address: Blvd Kukulcan Km 17, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Iberostar Cancun 4*
Reservation Options:
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Also Known As:
Iberostar Cancun Hotel Cancun
Hilton Cancun Hotel
Hilton Golf Spa Resort Cancun
Hilton Cancun Resort

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in Cancun #12 Luxury Hotel in Cancun #13 Business Hotel in Cancun #13 Top resorts Hotel in Cancun #13 On the Beach Hotel in Cancun #17 Romantic Hotel in Cancun
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Number of rooms
426

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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