I recommend a club room... you get continental breakfast and evening canapés and the use of the lovely club lounge which we thoroughly enjoyed. Stayed for 6 nights during the Christmas holiday and found the hotel (renovated room) to be very comfortable and clean. Service was excellent, staff in the Club was outstanding and friendly at all times. The beach... More

It took 1.5 hours to checkin and have the room keys on hand. They were pretty busy around xmas time. In return, they gave me complimentary drinks and 1 hour late checkout. We had water in the bathroom floor along with hair on checkin. It took 2 phone calls and one visit to the front desk and 30 minutes later,... More

pros- hotel had all nice refurbished rooms which are modern sleek and clean. very spacious and nice interiors however they lack a balcony. the beach is quite nice with white sand and calm waters. within walking distance from the cancun town centre, so you can eat at other places if u dont want to eat at the hotel cons- the... More

We stayed at this hotel for five nights before Christmas. The Caribenos restaurant is an outstanding value and the staff are very friendly. The hotel rooms are very clean, beautifully decorated and comfortable. Unfortunately the marble halls are echo chambers, so the hotel needs to put down a wide carpet strip. The coffe/tea makers in the room are a joke... More

We stayed here for over a week during the Thanksgiving break. As Priority Club members, we had a pleasant upgrade to one of the renovated room (not Club level) with a full ocean view at no additional cost. Thinking back, the Ocean View room for this hotel is certainly much more pleasant than the "lagoon view" rooms (which is essentially... More

We had stayed in an Intercontinental hotel in Managua, Nicaragua back in January 2011 and had a very enjoyable stay. However, after checking in at the Presidente, I was approached by a woman who wanted to set me up for a timeshare presentation. I explained that we already had plans and she asked to see the paperwork. I was a... More

I am staying in the Inter-Continental Presidente hotel, this time it is my 8th time in the hotel where I invested more than USD$15,000 over the years buying a club membership which I thought will provide me peace and happiness and good vacations for me and my family for the next 30 years. Well, I am here now to face... More

I have stayed 3 nights at this hotel in Nov 2011. Hotel is not very outstanding when you step in but you understand its charm later on. Its not like the other "all-inclusive" resorts nearby. Its quiet and peaceful. A very nice restaurant and bar by the beach promise fun moments. While getting the rooms try to get seaview rooms... More

Stayed here for 5 nights and enjoyed every minute of it. Check in was efficent and friendly, we had booked a club room and was given a room on the top floor, with beautiful ocean views. The club rooms are really well appointed. One of the best hotels rooms Ive ever staying in. The room also was eqipped with a... More