We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Presidente InterContinental Cancun Resort

#19 of 179 Hotels in Cancun
Certificate of Excellence
4.0 of 5
Hotel website
Hotel deals
Blvd Kukulcan Km 7.5 | Hotel Zone, Cancun 77500, Mexico
Special Offer
Save 10-30%
Presidente InterContinental Cancun Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #19 of 179 Hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Yenn_Yenn Canada
Write a Review

1,373 reviews from our community

Traveler rating
    657
    444
    141
    79
    52
See reviews for
324
551
57
92
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1373)
  • Mar-May only
    (468)
  • Jun-Aug only
    (311)
  • Sep-Nov only
    (200)
  • Dec-Feb only
    (394)
All months
Canada
Contributor
11 reviews 11 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed there for 8 days last week. The location of the hotel Is quite good as there is a bus stop (to downtown, to other eateries nearby or where the day tour bus picks you up) just in front of the hotel. Super convenient! It is also away from party area and it is very quiet. The service is... More 

Was this review helpful? Yes
Perth
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Some rooms have a great view of the paradise beach, the best in Cancun and the best I've ever seen. All the staff members are very friendly and provide excellent service; everywhere, at the reception, restaurants and in the room. We don't remember all names but we appreciate their hospitality and efforts to help us.Especially we wish to thank the... More 

Was this review helpful? Yes
Mexico City, Mexico
Contributor
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I just went back to InterContinental Cancun on a business trip and I had the greatest surprise since they have renewed the rooms, the lobby, the swimming pool, the beach club and the Caribeño restaurant. They really did an awesome job, the new mixology bar "Epicentro" has a great screen where you actually see what is going on in the... More 

Was this review helpful? Yes
Jersey City, New Jersey
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Great hotel, excellent service, and the most important thing is the beach....no... THE BEACH!! Amazing white sand, unbelievable clean water. Maybe the hotel is not so new, not all-inclusive, you should pay to get wifi in your room, but for us it was not priority. The service you get, the attention you receive, walking distance to the restaurants and shops,... More 

Was this review helpful? Yes 1
Tennessee
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I'll begin by saying this was our second stay in 4 weeks; it was that good. The hotel exceeds expectations from the moment you pull in the drive. It is newly remodeled, beautiful and modern and clean. The check-in/out process is effortless,(thanks Jose!) and the rooms are large, comfortable and have breath-taking views. Housekeeping keeps them spotless and well supplied,... More 

Was this review helpful? Yes
Memphis, Tennessee
Top Contributor
135 reviews 135 reviews
47 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Believe it or not: a) I was in Cancun on business and b) I don't drink. With that in mind, I was alert and I didn't have a vacation spirit when I was in the hotel. Check in is slow and they ask for everything but your blood type. Because of the hotel requirements, they should put more staff in... More 

Was this review helpful? Yes
Geneva, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

I don't even know where to begin! This was my first time visiting Cancun and my boyfriends third and I was a little concern about the hotel being one of the older hotels in the strip but by reading the reviews and how everyone rated the beach as one of the best I went for it. Its not All-Inclusive but... More 

Was this review helpful? Yes
Wroclaw, Poland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Really good hotel. Huge Club rooms with balcony and great view. Clean beach and you can get whatever you need there. Great restaurants with various cusines. It is worth the money and was really hard to say goodbye.

Was this review helpful? Yes 1
London
Contributor
19 reviews 19 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We come to the Presidente regularly in February/March but this was the first time since the renovations of last year and they are impressive. Although the Club floor no longer has its own breakfast area there is a dedicated Club lounge on the ground floor which is bigger and more comfortable and where the choice of food both for breakfast... More 

Was this review helpful? Yes
Spearfish, South Dakota
Top Contributor
50 reviews 50 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

The recent renovations here have exceeded my expectations. Resort manager Señorita Natalie, just gave me and my wife a personalized tour of the property. A 140 million peso renovation has made my favorite resort on the planet even better. Concierge Señor Aldolfo is the most polite and efficient IHG employee I have ever crossed paths with. Everyone treats you like... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Pool area(5)
  • Bus stop(3)
Questions? Get answers from hotel staff and past guests. Ask a question

970 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (925)
Viewed
Hotel & grounds (144)
Viewed
Dining (57)
Viewed
Pool/beach area (294)
Viewed
Room/suite (137)
Viewed
Bathroom (28)
Viewed
View from room (61)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (1)
Viewed
0:26
Videos (3)
Viewed
Other (198)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Room/suite (12)
Viewed
Pool/beach area (7)
Viewed
Hotel & grounds (7)
Viewed
Dining (5)
Viewed
Business center/function rooms (4)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question