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Presidente InterContinental Cancun Resort

#13 of 178 Hotels in Cancun
Certificate of Excellence
4.0 of 5
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Blvd Kukulcan Km 7.5 | Hotel Zone, Cancun 77500, Mexico
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Presidente InterContinental Cancun Resort
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Ranked #13 of 178 Hotels in Cancun
Certificate of Excellence
A recent review
3 of 5 stars reviewed yesterday
Danah F Colorado Springs, Colorado
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1,486 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colorado Springs, Colorado
3 of 5 stars Reviewed yesterday NEW

As a first time visitor, Cancun is beautiful. And for the first time ever seeing the ocean (I live in Colorado) the view behind the hotel was life changing. Presidente international Cancun has the best view, the calmness ocean front and plenty of chairs and umbrellas to sit at. Food was excellent and the hotel staff was unbelievably helpful and... More 

Was this review helpful? Yes 1
Abidjan, Cote d'Ivoire
Level Contributor
53 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel has great rooms, great staff, good food, and a fantastic white beach and a beautiful view....I recommend eating breakfast at $20 a shot, around 10.30...it is delicious and covers you til dinner time....very nice pools and saunas, a quiet pool for adults...no boutique...but there are shops across the street...

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Columbus, Ohio
1 review
5 of 5 stars Reviewed 6 days ago NEW

My mother and I had come to Cancun with another hotel already booked. Unfortunately, upon arrival we realized that the place was rather shabby and lacked any air conditioning despite what was posted on their website. Instead we drove up and down the strip trying to get a room in the other hotels, but they were already full. Honestly, we... More 

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Clinton, Mississippi
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

From check-in to Check-out we were treated like royalty! Adolfo, upgraded us to a nice suite on the club level. He even upgraded our friends that aren't IHG members. The servers outside at the beach and pools took great care of us! They truly wanted to make sure we were happy! I highly recommend the Grilled Shrimp Fajitas by the... More 

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Salisbury, MD
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I have nothing but positive things to say about this property. It was my second stay here and as an IHG Platinum member I received a very solid deal on the ocean-front two room suite on the club level. I'd recommend paying the extra for this. It includes free breakfast daily. As other reviewers have pointed out, the best feature... More 

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Los Angeles, Chile
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Even before arriving, Adolfo the guest relations manager at the hotel was very helpful in replying to my questions/email. The hotel is very clean and I believe recently rennovated. I love the minimalistic modern feel to it. For the sports lovers, the lobby bar has a great big screen, this was where we caught the NBA finals with other Warrior... More 

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Midlothian, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have told everyone that this property is as shown in pictures on the web site, but they really do not give the updated Presidente justice. I wrote an extensive review through IGH and am unsure if it will find it's way to you or not, so I wanted to take another moment to write you and thank you personally... More 

Was this review helpful? Yes 2
Amsterdam, The Netherlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Over the last 15 years we come back to presidente cancun. Lately redesigned. You go there because they have the best beach and sunset and even more important the staff takes excellent care of you in every part of your stay. You feel the mexican heart. You get friendliness everywhere you go. Open air restaurants with delicious food and nice... More 

Was this review helpful? Yes 2
Tasmania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Absolutely perfect location cleanliness staff beach. So beautiful. We had a room over looking the lagoon. So beautiful day and night. Staff so kind and courteous. Will come back for sure. Breakfast first class. The bar closest to the beach is run by the kindest honorable gentleman. Loved our time here. sad to go

Was this review helpful? Yes 1
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Dear GM Nathalie, I would like to take this opportunity to thank you for the warmth, kindness and sincerity extended to our family. Meeting you for the first time tremendously boost our confidence about your HOTEL and beliefs in your mission and values for your guests. it seems like you really care for the people and their welfare. We saw... More 

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Hotel Review Summarization

What travelers say

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  • Pool area(5)
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