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Presidente InterContinental Cancun Resort

#17 of 178 Hotels in Cancun
Certificate of Excellence
4.0 of 5
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Blvd Kukulcan Km 7.5 | Hotel Zone, Cancun 77500, Mexico
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Presidente InterContinental Cancun Resort
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Ranked #17 of 178 Hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Cannuck1964 Memphis, Tennessee
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1,361 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Memphis, Tennessee
Top Contributor
134 reviews 134 reviews
47 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Believe it or not: a) I was in Cancun on business and b) I don't drink. With that in mind, I was alert and I didn't have a vacation spirit when I was in the hotel. Check in is slow and they ask for everything but your blood type. Because of the hotel requirements, they should put more staff in... More 

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Geneva, Illinois
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I don't even know where to begin! This was my first time visiting Cancun and my boyfriends third and I was a little concern about the hotel being one of the older hotels in the strip but by reading the reviews and how everyone rated the beach as one of the best I went for it. Its not All-Inclusive but... More 

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Wroclaw, Poland
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Really good hotel. Huge Club rooms with balcony and great view. Clean beach and you can get whatever you need there. Great restaurants with various cusines. It is worth the money and was really hard to say goodbye.

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London
Contributor
19 reviews 19 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We come to the Presidente regularly in February/March but this was the first time since the renovations of last year and they are impressive. Although the Club floor no longer has its own breakfast area there is a dedicated Club lounge on the ground floor which is bigger and more comfortable and where the choice of food both for breakfast... More 

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Spearfish, South Dakota
Top Contributor
50 reviews 50 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The recent renovations here have exceeded my expectations. Resort manager Señorita Natalie, just gave me and my wife a personalized tour of the property. A 140 million peso renovation has made my favorite resort on the planet even better. Concierge Señor Aldolfo is the most polite and efficient IHG employee I have ever crossed paths with. Everyone treats you like... More 

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Washington DC
Contributor
18 reviews 18 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel design is perfect, well thought out and beautiful. The only thing that out shines it is the staff. Thoughtful, and incredibly nice. These are people that want you to have a nice time. We had an amazing week of relaxation and fun in the sun. If its available upgrade to the club level. It;s worth the extra money.... More 

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Safety Harbor, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As a family of 3, we thoroughly enjoyed our March vacation in a Lagoon Club Room on the fifth floor. We would prefer a Club Ocean view next time as the traffic noise could be heard from the lagoon side. However, it did not disturb our sleep in the most comfortable of beds. The room had been refurbished and was... More 

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Seattle, Washington
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

Concluded a 4 day stay at this resort in late March 2015. We booked 2 rooms together couple months in advance. It is kind of busy during this time with some spring breaks still carrying on. We reached the resort around noon (check in time is 3 PM), and were told that the 2 rooms are in different tower. After... More 

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Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The service and staff at the hotel were all extremely helpful and nice. It was our first time in Cancun and the concierge/staff was very helpful with recommendations and advice on everything from eating out, shopping to sightseeing. The hotel is very modern and situated on one of the nicest beaches in Cancun. We were upgraded to a suite and... More 

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London
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my family for a night. The hotel is brilliant. Loved waking up to the sea view in the morning and sleeping to the city lights at night. The place has a lovely beach that is very shallow (1 foot ) where children can safely play. Almost no waves. The customer services was good as always. The... More 

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Hotel Review Summarization

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