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Presidente InterContinental Cancun Resort

#10 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd Kukulcan Km 7.5 | Hotel Zone, Cancun 77500, Mexico
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1 room 1 guest
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Presidente InterContinental Cancun Resort
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1,590 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (279)
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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a restful and relaxing vacation here at the beautiful Il Presidente Intercontinental. The hotel is recently renovated; Staff were smiling and outstanding; The Beach is the best in all of Cancun; Pools are large and spacious; Food & Restaurants scrumptious; Rooms clean and fresh and Location is good but you go for the Beach. This hotel is not... More 

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Dallas, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is our second time to return to the Presidente InterContinental Resort and I cannot say enough great things about it! We have even referred others to stay here and they were not disappointed. This time, we were able to experience the AMAZING remodel of the resort. There have been so many updates and we especially loved the new lobby... More 

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Brooklyn, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I had very high expectations...as this is in fact an Intercontinental hotel! The hotel staff is SUPER nice and very accommodating. I was more disappointed with the quality of the hotel...felt more like a 3-star hotel than an Intercontinental hotel. Maybe they should become the Presidente hotel and drop the "Intercontinental"

Was this review helpful? Yes 2
Hitchin, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The hotel typified Mexico for us in that the staff were so genuinely friendly, thoughtful, and happy to be serving you. Lovely people who made our stay so memorable. We miss it already. Hotel was clean, well-run, very comfortable room, two lovely pools, one being an adult only pool, a wonderful beach area on fine white sands, excellent restaurant, the... More 

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Minnesota
Level Contributor
196 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for three nights. Our room was lovely. We had a suite on the top floor....10th floor. The balcony was spacious and view was super. The bathroom was a dream! The staff was as good as you could get. The concierge, Adolfo, was excellent. The location was very good. We did choose a shuttle from the airport....do this!!!... More 

Was this review helpful? Yes 1
Rome, Italy
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is outstanding ! We have been here for about a week. The staff ( everyone ) , the food ( all of it ) and the rooms ( pick any floor ) are great. Many thanks to the beautiful women and strong men who make this hotel # 1 in Cancun . Tourists unite and tip well these... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a frequent guest at the hotel and have always been greeted by amazing staff! They are always professional and thoughtful. Special Koodos to Gustavo who is AWESOME at what he does! If you are looking for a great cocktail and a pleasant service, he's the one. Servicio acogedor y profesional. Excelente para viajeros en plan de trabajo igualmente.

Was this review helpful? Yes 2
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked my stay here on Amoma, so I got an exceptional deal on it. The rate that I paid is what I actually think the room is worth, not the $300+ rates that it was retailing at when I booked. I paid $145 a night for a double. There are a lot of people that get "scammed" by Amoma,... More 

Was this review helpful? Yes 1
Boston, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My boyfriend and I stayed for our anniversary and the staff were super helpful, friendly, and efficient. Anytime we asked for extra towel, room service, etc. they came quickly and called to make sure the task was complete. We asked for a beach view, our front desk agent apologized and said she only had partial view. Much to our surprise... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

If you are looking for exceptional service, great food and beverage and a beautiful setting this resort is the perfect choice. The resort is right on the beach and features two outdoor pools. What we enjoyed was the Adult Only Pool which is a quieter area for adults without children. We ate almost every meal at the resort and were... More 

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Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Pool area(5)
  • Bus stop(3)
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