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Presidente InterContinental Cancun Resort

#11 of 178 Hotels in Cancun
Certificate of Excellence
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Blvd Kukulcan Km 7.5 | Hotel Zone, Cancun 77500, Mexico
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Presidente InterContinental Cancun Resort
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Presidente InterContinental Cancun Resort
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1,534 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wakefield, Rhode Island
1 review
5 of 5 stars Reviewed yesterday NEW

Being long time visitors to the El Presidente, Cancun, we always look forward and anticipate a enjoyable vacation! You cannot imagine our surprise when we arrived this year, July 2015.....from our first drive up we new something had changed. The remodeled lobby was beautiful, the room was exceptional, the changes on the beach were great, however, what has not changed... More 

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New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Stayed here 4 days for my anniversary July 20th to the 24th. We arrived on an early morning flight and the front desk was nice enough to put us in a room until ours was ready. Both rooms were modern, clean and spacious enough for 2 people. The second room on the 5th floor club level, was on the lagoon... More 

Was this review helpful? Yes 1
Bloomington, Indiana
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I spent five nights in this InterContinental and was very happy with the entire experience. The beach and amenities were excellent. All the restaurants were wonderful. We had a few problems with the room air conditioner but we were moved to a room with a good AC as soon as we called . It was an all around great experience... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Vey good prices in food and drinks. The service was amazing! Everyone is kind !!!Good to come with friends or family and very close to the centre! You can walk to all the restaurants and night clubs, less than a 10 minute walk!!! Worth visiting

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1 review
5 of 5 stars Reviewed 1 week ago

I celebrated my 40th birthday in their excellent deck bar. The service was superb and the view spectacular! The hotel has the best beach in the whole hotel area. I went with my family, which includes two toddlers (4 and 9 yrs. old) and they really enjoyed the beach, while the big ones enjoyed a couple bottles of tasty champagne!... More 

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Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here for 4 days in February. My husband is an IHG Ambassador so we were on the club level with access to breakfast and snacks and free cocktails in the evening. The resort was wonderful. It was a bit too cold to swim for me in February so keep that in mind as you book. There's a grocery... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 1 week ago

The room was excellent the service was excellent the beach was excellent the food was excellent the general manager of the hotel was very personal and cared about the people that was there I would recommend this hotel for anyone

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Mackay, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

At the beginning, during the booking process I was disappointed with the service I received. There was a clear lack of urgency in responding to emails and booking enquiries. This made me very nervous about the stay ahead, and most importantly the hotel transfer as I was having issue with getting a confirmation, but on arrival into Cancun my concerns... More 

Was this review helpful? Yes 3
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is situated on one of the nicest stretches of beach in Cancun with clean golden sands and a beautiful clear blue sea. The outdoor area with the pool and bar join right onto the beach. It wasn't too busy in July and never felt crowded. Walking distance from the big nightclubs if you're so inclined but far enough... More 

Was this review helpful? Yes 1
Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What an amazing Resort! The best hotel I could have ever chosen in Cancun! With the best beach ever with calm and turquoise water! The hotel is all sophisticated, elegant, with the service 100% customer satisfaction. It was the staying of my dream! Best hotel, best beach and best service!!! This hotel will be always my Cancun destination!

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Pool area(5)
  • Bus stop(3)
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1,201 photos of this hotel

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