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Presidente InterContinental Cancun Resort

#17 of 178 Hotels in Cancun
Certificate of Excellence
4.0 of 5
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Blvd Kukulcan Km 7.5 | Hotel Zone, Cancun 77500, Mexico
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Presidente InterContinental Cancun Resort
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Ranked #17 of 178 Hotels in Cancun
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
victoria p New York City, New York
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1,418 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
2 reviews
4 of 5 stars Reviewed yesterday NEW

This was our first time to Cancun, and we had a great time at the Presidente InterContinental. Most of the trip was spent relaxing poolside, and our server, Bernardo, was very attentive, day after day. Not once did we have to go searching for someone to order food or ask general questions about the region. The only downside to our... More 

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Edinburgh Scotland
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Presidente for 2 weeks & we had the most relaxing holiday stay. The room was excellent, spacious, cleaned throughly every day,(thank you Ililia) excellent view of the ocean & beach & facilities in room were more than adequate with space & size, bed is luxurious-guaranteed good nights sleep. Perhaps the best recommendation for this hotel is... More 

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Minorca, Spain
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We booked this as a package trip through Orbitz and just "happened" to get what is honestly (we think) the best resort in Cancun. The beach is absolutely beautiful (and a walk down through neighboring resorts proved it really is the best on the strip), the pools peaceful, the rooms are recently refurbished and very stylish, the housekeeping is excellent... More 

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Springfield, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW

I loved this resort! They did everything they could to make your stay the best ever. Checking in and dealing with Daniel was the best. He paid special attention for what you want to do while at the resort. I love the staff. They cleaned your room twice a day with fresh towels. You never had to ask for anything.... More 

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Scottsdale, AZ
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I recently returned from a few days at this beautiful hotel. It's newly renovated, has an unbelievable beach, and its away from the craziness of the "all-inclusive" resorts in Cancun. I highly recommend this resort if what you're looking for is a quiet, clean, resort with staff that is very attentive.

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1 review
5 of 5 stars Reviewed 2 days ago NEW

This resort is lovely, very clean and the staff is friendly as well. Their pool side service is awesome. I love the guacamole. Only thing is its not all inclusive other that that it's the perfect resort.

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Lincoln, Nebraska
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was beautiful. The staff was very helpful when we asked questions or needed reservations, etc. The Caribbean Restaurant had amazing food and staff. The beach was beautiful with plenty of chairs. Beverages were available on the beach. It was great!

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Austin, Texas, United States
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Recently stayed at the Presidentè and it was an amazing time. At check inn we were greeted by Humberto, him and Adolfo went above and beyond to make our experience in Cancun a memorable one. We stayed at the Presidentè for about a week, their beaches were absolutely amazing. There are literally no waves at the beach, calm waters due... More 

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singapore
Top Contributor
237 reviews 237 reviews
73 hotel reviews
119 helpful votes 119 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Like many of the hotels in Cancun, you're greeted with a huge lobby. Rooms are spacious enough. Wifi is free if you sign up to their loyalty programme. We stayed a total of 4 nights experiencing three rooms as we came earlier and then started and ended on a tour that lodged us in the same hotel (hence the 3... More 

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Nathalie U, Director General at Presidente InterContinental Cancun Resort, responded to this review

Dear worddict, Please accept my sincere apologies for the inconveniencies that you have experienced during your stay. This is not the service level that we aim to provide to our guests and I have personally shared your review with Reception and Housekeeping teams and demanded that the level of service should be maintained at all time, no matter what. I... More 

Monterrey, Mexico
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I absolutely loved everything about our vacations in this hotel. Starting from the recent remodelling that makes the hotel look super luxurious and modern. When we got there they offered us free drinks while we waited for about 5 minutes for the last preps for our rooms. The service is like no other. From the guys of the valet parking... More 

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Hotel Review Summarization

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