We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Presidente InterContinental Cancun Resort

#18 of 178 Hotels in Cancun
Certificate of Excellence
4.0 of 5
Hotel website
Hotel deals
Blvd Kukulcan Km 7.5 | Hotel Zone, Cancun 77500, Mexico
Special Offer
Save 10-30%
Presidente InterContinental Cancun Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #18 of 178 Hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Kelley L Washington DC, District of Columbia
Write a Review

1,348 reviews from our community

Traveler rating
    641
    436
    140
    79
    52
See reviews for
320
538
56
89
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1348)
  • Mar-May only
    (443)
  • Jun-Aug only
    (311)
  • Sep-Nov only
    (200)
  • Dec-Feb only
    (394)
All months
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

The service and staff at the hotel were all extremely helpful and nice. It was our first time in Cancun and the concierge/staff was very helpful with recommendations and advice on everything from eating out, shopping to sightseeing. The hotel is very modern and situated on one of the nicest beaches in Cancun. We were upgraded to a suite and... More 

Was this review helpful? Yes 1
London
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed here with my family for a night. The hotel is brilliant. Loved waking up to the sea view in the morning and sleeping to the city lights at night. The place has a lovely beach that is very shallow (1 foot ) where children can safely play. Almost no waves. The customer services was good as always. The... More 

Was this review helpful? Yes
Orlando, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was not familiar with Cancun but the concerige was extremely knowledgable and helpful making recommendations what activities to do while my family was there. The hotel was great, looks like was recently renovated, a lot of outdoor spaces to eat, drink and hang out. Guest rooms were spacious, tile floors which was nice, updated. Best of all, hotel is... More 

Was this review helpful? Yes
Chicago, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I have traveled all over the world and have never wrote a review before. However, after my stay at Presidente InterContinental Cancun in February 2015, I felt compelled to write about my experience. I booked a surprise trip to celebrate my boyfriend's birthday. Since I wanted the trip to be extra special, I reached out to the general manager, Nathalie... More 

Was this review helpful? Yes 1
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Simply Amazing hotel! We are here now and only staying one night. For that, I am sad, because the property is amazing!! Emplyees are great. Jose aat the front desk, checked us in and couldn't do enough for us! We ate at the Mexican Restaurant near the beach and the food and service was great. Really, can't say enough nice... More 

Was this review helpful? Yes
Chicago, Illinois
1 review
4 of 5 stars Reviewed 1 week ago

I highly recommend this hotel for those looking for non all-inclusive option that is family friendly. Restaurants and shops (and a awesome fully stocked super market called Chedraui) are only blocks away. The recently renovated hotel rooms and grounds are well-maintained and always clean. The rooms and bathrooms are spacious but not huge. I loved that the pool area and... More 

Was this review helpful? Yes
St. John's, Canada
Top Contributor
69 reviews 69 reviews
18 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here before and after a tour of the Yucatan and it was great hotel as the start and end point for my stay. The room was spacious, wifi was fast and the beach was phenomenal. I've never seen such white sand and it was cool to the touch. Breakfast was in next to the beach and the omelet... More 

Was this review helpful? Yes
Brazil
Top Contributor
127 reviews 127 reviews
71 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago

Intercontinental is one of the few hotels in Cancún that isn't all inclusive -- which suited us, since we wanted to skip buffets and experience the city's restaurants (which were mostly disappointing, unfortunately). The hotel is very well located, within walking distance to restaurants, shops and nightclubs (however, we recommend having a car while in the city). The beach is... More 

Was this review helpful? Yes 2
Monterrey, Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel facilites are great, comfortable and clean. The beach is definitely the best in Cancun. What makes this hotel outstanding is the personel´s committment to service. Special thanks to Adolfo de la Torre and his team, as well to Jesus the restaurant´s captain. Keep the good work...will return in August ! - Jose Napoleon Lopez - Monterrey MX

Was this review helpful? Yes
Washington DC, District of Columbia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our second stay and we absolutely love this resort! Beautiful, large beachfront with private residences to the left of the property. Plenty of palm trees and thatched umbrellas to savor drinks and great grilled food brought to your beach chair by the friendly staff. Our room was spacious and lovely with a spectacular view of the water. We... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Very nice(8)
  • Pool area(5)
  • Bus stop(3)
Questions? Get answers from hotel staff and past guests. Ask a question

937 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (892)
Viewed
View from room (60)
Viewed
Pool/beach area (288)
Viewed
Hotel & grounds (135)
Viewed
Room/suite (136)
Viewed
Dining (56)
Viewed
Bathroom (26)
Viewed
Business center/function rooms (2)
Viewed
Family/play areas (1)
Viewed
0:26
Videos (3)
Viewed
Other (185)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Room/suite (12)
Viewed
Pool/beach area (7)
Viewed
Hotel & grounds (7)
Viewed
Dining (5)
Viewed
Business center/function rooms (4)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question