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All 177 Cancun hotels

Inter-Continental Presidente Cancun Resort

4.0 of 5 Resort   |   Blvd Kukulcan Km 7.5 | Quintana Roo, Cancun 77500, Mexico
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Ranked #33 of 177 Hotels in Cancun
Certificate of Excellence 2014
A recent review
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1,166 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here to start off our honeymoon. To help us celebrate our honeymoon they upgraded us to a lovely room with a spectacular ocean view for free and sent us a complimentary bottle of champagne and strawberries. The hotel has been recently remodeled and looks beautiful. The best part of our stay, besides the fabulous beach was the exceptional... More 

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VA
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After reading several negative reviews I was MOST pleasantly surprised with this hotel. The hotel has been almost totally refurbished and looks wonderful. The staff is fantastic and they go out of their way to be sure you, the guset, are happy! The rooms have been updated and clean. I don't know if rooms have balconies, as ours did not,... More 

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Renton
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We had opportunity to spend six nights at this property. The beach and two large pools are probably the best in the area. Our room was very nice and the food we had for breakfast, lunch and dinner was all very good. But what sets this hotel apart from others is the service. From the front desk to the beach... More 

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Princeton, New Jersey
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Another great yearly repeat visit earlier this month. The staff made a seamless transition with all guests even while a major update in the lobby was in the process of being finished. Adolfo, the chief concierge and his assistant, Humberto, were superb. Mariana, in the restaurant, was fantastic along with the entire staff there. My wife and I are always... More 

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Chicago, Illinois
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This place is nice. They rake the beach every morning. It is a pretty low key place that doesnt have a lot of airs. You can walk down the beach to other locations....which makes you realize this place is way better.

Was this review helpful? Yes 2
Nathalie U, Director General at Inter-Continental Presidente Cancun Resort, responded to this review

Ki’imak-k’in SashaJoynes, Thank you for sharing your comments about your stay at our resort. As the resort is a non all-inclusive resort, we have positioned ourselves as a place to relax and enjoy our large outdoor areas, where the crown is our unique beach. The softness of the sand and its white color is hard to describe. It must be... More 

Elyria, Ohio
1 review
2 of 5 stars Reviewed 1 week ago

12/15/14 we checked -in & the lady who took care of us at the front desk seemed to polite, however my husband & I then noticed the staff making fun of us starting at the front desk, outdoor pool bar, restaurants and finally the staff in the blue shirts next to the elevators they were the worst. All because of... More 

Was this review helpful? Yes 1
Nathalie U, Gerente at Inter-Continental Presidente Cancun Resort, responded to this review

Dear Anthony M, I am truly sad to read about your experience. This is unacceptable no matter where it happens. I will immediately start an investigation. I would be very thankful if you could help me with additional information. You can reach me at all time by email: nathalie_urban@grupopresidente.com. Please accept my sincere apologies. Sincerely yours, Nathalie Urban General Manager More 

Chicago
Contributor
15 reviews 15 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recently returned from a four-night stay and I have to say I was very impressed overall. IHG platinum status got us a nice upgrade to a suite on the 5th floor. The room itself was huge and featured a great ocean view, with two bathrooms. We loved the waterfall showers and excellent water pressure. This resort features one of the... More 

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Sistranda, Norway
Top Contributor
78 reviews 78 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights after a two week road trip in Chiapas and Yucatan. Great location and good sandy beach. Were upgraded by a friendly staff. Downside was smell from refurbishing nearby rooms. All in all though a great place for a stay in Cancun. Would recommend to include WiFi in rate.

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Scotland
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first trip to Cancun, with the Presidente particularly chosen for its absence of all-inclusive visitors and its famous beach. Check in was flawless, room was exactly as described. The hotel is currently undergoing major renovation which removed the usual Interconti club lounge but the management tried to compensate with offering breakfast and drinks in the one remaining... More 

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London, United Kingdom
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 29, 2014

As we entered we did not feel as we had entered a 5 star hotel. It's a bit dated. We had asked for room with a king size bed but got two double bed and a small room. We asked front desk for another room or pay to have an upgrade but they said they had nothing for that night.... More 

Was this review helpful? Yes 1
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What travelers say

  • Very nice(9)
  • Pool area(5)
  • Bus stop(4)

Additional Information about Inter-Continental Presidente Cancun Resort

Address: Blvd Kukulcan Km 7.5 | Quintana Roo, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Inter-Continental Presidente Cancun Resort 4*
Number of rooms: 299
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Also Known As:
Intercontinental Presidente Cancun Hotel Cancun
Intercontinental Cancun
Hotel Style:
#23 Spa Hotel in Cancun
#26 Luxury Hotel in Cancun
#27 Top resorts Hotel in Cancun
#29 Family Hotel in Cancun
#30 On the Beach Hotel in Cancun
#32 Business Hotel in Cancun
#39 Romantic Hotel in Cancun

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