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All 173 Cancun hotels

Inter-Continental Presidente Cancun Resort

4.0 of 5 Resort   |   Blvd Kukulcan Km 7.5 | Quintana Roo, Cancun 77500, Mexico
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Inter-Continental Presidente Cancun Resort
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Ranked #32 of 173 Hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
Sunshinecracker Chicago, Illinois
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1,136 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (198)
Date | Rating
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English first
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

We didn't stay at this hotel, but ended up booking our parasailing with them. We found this hotel's watersports desk to be very dishonest in their dealings. We had never parasailed before, so we didn't know what to expect. They charged us a price for 15 minutes of parasailing. We were picked up on shore by a little boat and... More

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Chicago, Illinois
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Cancun is one big hotel and everyone has different needs and tastes for their visit. I originally booked this hotel based on the reviews of the beach. I liked that water sports were available although I never did any and I never did enquire as to what the costs were..the beach is stunning, sandy and safe with the swimming area... More

Was this review helpful? Yes 6
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Can't say enough positive things about this hotel. The hotel looks great, the rooms are fantastic and the breakfast that is included is 1st class. The beach at the back of the hotel is superb and provides and amazing setting for the hotel. Would highly recommend, should we return to Cancun, we would definitely stay at this hotel again.

Was this review helpful? Yes 1
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel has excellent, clean and nice facilities. The beach is amazing and the service really good. I highly recommend it. The only thing is that they charge Wifi... it's not like a Holiday Inn or any cheap hotel so it's kind of abusive that you have to pay for it, and they only sell "hours"...

Was this review helpful? Yes 1
Houston, Texas
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 4 nights using our points. Everyone gave exceptional customer service from the time we checked in. We arrived around noon and got to check in early. The resort is beautiful and has nice pools. Rooms were comfortable and clean. Whatever I asked for was sent within a few minutes. I liked that the hotel was not... More

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

If you consider the "wild" idea of getting a drink at the pool bar - you should be aware of the rude barman He should not be at a hospitality industry. I would recommend that the management gives feedback to this employee because of his lack of people skills

Was this review helpful? Yes 2
Nathalie U, Director General at Inter-Continental Presidente Cancun Resort, responded to this review

Ki’imak-k’in Mariano G, I am truly sorry to read that you have had a negative experience from your stay due to poor service at the pool bar. I will personally meet with our Service team to review our standards to avoid this situation to happen again. If you would like to send me more detailed information, you can reach me... More

Toronto, Canada
Top Contributor
56 reviews 56 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We use the day pass here at the hotel quite frequently, to use the pool, have lunch, go jet skiing or swimming in the ocean. Its about 50$ per person (adults) and you get about 35-30$ worth of that back in food and drink you order at the pool or beach. You can't find a better beach in Cancun than... More

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Hotel is in an amazing location. Beautiful powder white sand beaches with a soft quiet surf. Palm trees and individual covered lounging areas make for a perfect day on the beach. The pools are beautiful and offer your choice of family fun or a quiet zone area. The food was great! Room service is highly recommended. The entire staff is... More

Was this review helpful? Yes 2
Pasadena, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 6, 2014

We visit more than once a year to this resort for about ten years. It is very well managed and on the best beach for clear lagoon type water and a very large white sand beach. Employees at all levels are very friendly and helpful. Food and beverage service at the resort is very good. The resort is kept very... More

Was this review helpful? Yes 3
Orlando, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

The beach was amazing...very calm and clear. The food was authentic mexican and very delicious. Grounds were very clean and staff were all very friendly. We enjoyed relaxing on the beach and trying the water sports.

Was this review helpful? Yes 1
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What travelers say

  • Very nice(9)
  • Pool area(5)
  • Bus stop(4)

Additional Information about Inter-Continental Presidente Cancun Resort

Address: Blvd Kukulcan Km 7.5 | Quintana Roo, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Inter-Continental Presidente Cancun Resort 4*
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Also Known As:
Intercontinental Presidente Cancun Hotel Cancun
Intercontinental Cancun

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