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All 177 Cancun hotels

Inter-Continental Presidente Cancun Resort

4.0 of 5 Resort   |   Blvd Kukulcan Km 7.5 | Quintana Roo, Cancun 77500, Mexico
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Ranked #36 of 177 Hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Nisha B London, United Kingdom
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1,150 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As we entered we did not feel as we had entered a 5 star hotel. It's a bit dated. We had asked for room with a king size bed but got two double bed and a small room. We asked front desk for another room or pay to have an upgrade but they said they had nothing for that night.... More

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Perth, Australia
Contributor
20 reviews 20 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As first time travellers to the area we didn't know what to expect and was pleasantly surprised. We had arrived at 11am, far too early for the 3pm check in. Our room wasn't available yet but the reception staff started our check in process to be completed later. We were given 2 towel cards and were escorted to a room... More

Was this review helpful? Yes 2
Dusseldorf, Germany
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 4, 2014

We stayed at this resort in June 2014 and we can certainly recommend this location. The staff was very friendly and competent, we would like to give a special thank you to Javier Juarez who made our stays at the bar very pleasant also being very helpful if we needed any info about the whereabouts. Just one negative comment: NEVER... More

Was this review helpful? Yes 3
Atlanta, Georgia
Top Contributor
76 reviews 76 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 26, 2014

I stayed at this hotel because the reviews are super and I have been staying at many IHG properties this year. The beach is very nice, probably the best spot in Cancun. The staff are friendly. The restaurants are OK nothing special. I didn't like the fact that I had to wait to sit down at breakfast and the choices... More

Was this review helpful? Yes 1
Nathalie U, Director General at Inter-Continental Presidente Cancun Resort, responded to this review

Ki’imak-k’in Tim M, I am truly sorry to read that you have had a negative experience caused by noises from kids during your stay at our resort. If you are looking for a quiet and relaxing holiday, I would recommend avoiding the period mid-July to mid-August as we historically have families with many children due to Mexican main holiday season... More

San Antonio, Texas
Top Contributor
172 reviews 172 reviews
19 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed September 18, 2014

this is a 4-5 star resort. I have stayed here twice. I like the location of the resort, its very close to the central area of the hotel zone. within walking distance. I still favor the riu peninsula over this one.

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Nathalie U, Director General at Inter-Continental Presidente Cancun Resort, responded to this review

Ki’imak-k’in luvmy32000, Thank you for posting your review. I take the opportunity to thank you for your stays and would like to share that we have started an intensive refurbishment of our Resort. We closed in September to be able to carry out our large works on façade, motor lobby, Concierge and Reception areas, Business Centre, adult and family pools... More

Dallas, Texas, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 17, 2014

Location, Staff, Club Level, Beach, amenities, excursions, etc....LOVED IT ALL! There isn't enough room or time to detail all the great things we experienced at this hotel. To start, the staff is fantastic! We had a big snafu with the airline we flew and when we arrived, the staff could not have been more understanding and sympathetic. From check-in, to... More

Was this review helpful? Yes 2
London
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 13, 2014

I stayed for 7 nights in August and must say this place was perfect. Staff where amazing and the private beach was top class. Some parts looked a bit tired but i am told they are now closing for two months to do a refurbishment. Looking forward to going back soon.

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Chicago
Contributor
12 reviews 12 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed September 5, 2014

We didn't stay at this hotel, but ended up booking our parasailing with them. We found this hotel's watersports desk to be very dishonest in their dealings. We had never parasailed before, so we didn't know what to expect. They charged us a price for 15 minutes of parasailing. We were picked up on shore by a little boat and... More

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Nathalie U, Director General at Inter-Continental Presidente Cancun Resort, responded to this review

Ki’imak-k’in KeepingBusy, Our Resort is closed due to extensive refurbishment from September 1st and re-open on October 21st with a brand new Resort. I apologize you had a negative experience with the water sport centre located on the beach. As this watersport desk is run by a 3rd party, I have shared your comment with the owner to find out... More

Chicago, Illinois
Reviewer
3 reviews 3 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 28, 2014

Cancun is one big hotel and everyone has different needs and tastes for their visit. I originally booked this hotel based on the reviews of the beach. I liked that water sports were available although I never did any and I never did enquire as to what the costs were..the beach is stunning, sandy and safe with the swimming area... More

Was this review helpful? Yes 9
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 26, 2014

Can't say enough positive things about this hotel. The hotel looks great, the rooms are fantastic and the breakfast that is included is 1st class. The beach at the back of the hotel is superb and provides and amazing setting for the hotel. Would highly recommend, should we return to Cancun, we would definitely stay at this hotel again.

Was this review helpful? Yes 1
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  • Very nice(9)
  • Pool area(5)
  • Bus stop(4)

Additional Information about Inter-Continental Presidente Cancun Resort

Address: Blvd Kukulcan Km 7.5 | Quintana Roo, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Inter-Continental Presidente Cancun Resort 4*
Number of rooms: 299
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Also Known As:
Intercontinental Presidente Cancun Hotel Cancun
Intercontinental Cancun

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