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All 174 Cancun hotels

Inter-Continental Presidente Cancun Resort

4.0 of 5 Resort   |   Blvd Kukulcan Km 7.5 | Quintana Roo, Cancun 77500, Mexico
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Inter-Continental Presidente Cancun Resort
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78%
Ranked #31 of 174 hotels in Cancun
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Ben C
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1,127 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
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English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Can't say enough positive things about this hotel. The hotel looks great, the rooms are fantastic and the breakfast that is included is 1st class. The beach at the back of the hotel is superb and provides and amazing setting for the hotel. Would highly recommend, should we return to Cancun, we would definitely stay at this hotel again.

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Contributor
18 reviews 18 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel has excellent, clean and nice facilities. The beach is amazing and the service really good. I highly recommend it. The only thing is that they charge Wifi... it's not like a Holiday Inn or any cheap hotel so it's kind of abusive that you have to pay for it, and they only sell "hours"...

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Houston, Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed here for 4 nights using our points. Everyone gave exceptional customer service from the time we checked in. We arrived around noon and got to check in early. The resort is beautiful and has nice pools. Rooms were comfortable and clean. Whatever I asked for was sent within a few minutes. I liked that the hotel was not... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

If you consider the "wild" idea of getting a drink at the pool bar - you should be aware of the rude barman He should not be at a hospitality industry. I would recommend that the management gives feedback to this employee because of his lack of people skills

Was this review helpful? Yes 1
Nathalie U, Director General at Inter-Continental Presidente Cancun Resort, responded to this review

Ki’imak-k’in Mariano G, I am truly sorry to read that you have had a negative experience from your stay due to poor service at the pool bar. I will personally meet with our Service team to review our standards to avoid this situation to happen again. If you would like to send me more detailed information, you can reach me... More

Toronto, Canada
Top Contributor
56 reviews 56 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

We use the day pass here at the hotel quite frequently, to use the pool, have lunch, go jet skiing or swimming in the ocean. Its about 50$ per person (adults) and you get about 35-30$ worth of that back in food and drink you order at the pool or beach. You can't find a better beach in Cancun than... More

Was this review helpful? Yes 1
Fayetteville
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is in an amazing location. Beautiful powder white sand beaches with a soft quiet surf. Palm trees and individual covered lounging areas make for a perfect day on the beach. The pools are beautiful and offer your choice of family fun or a quiet zone area. The food was great! Room service is highly recommended. The entire staff is... More

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Pasadena, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We visit more than once a year to this resort for about ten years. It is very well managed and on the best beach for clear lagoon type water and a very large white sand beach. Employees at all levels are very friendly and helpful. Food and beverage service at the resort is very good. The resort is kept very... More

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Orlando, Florida
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The beach was amazing...very calm and clear. The food was authentic mexican and very delicious. Grounds were very clean and staff were all very friendly. We enjoyed relaxing on the beach and trying the water sports.

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Tel Aviv, Israel
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We've checked out from the Intercontinental Cancun today and we cannot wait for a chance to return. We've booked our stay through an online provider for a very attractive price. Nevertheless, ever since we've entered the hotel the stuff was super attentive and seemed to have wanted to make our stay as comfortable as possible. At check-in, after a short... More

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Mexico City, Mexico
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We got married at the hotel on May 31 and everything went perfect in spite of the heavy rain we had for the entire weekend. We had about 120 guests being about 30% foreigners (most of them Americans) and 70% Mexicans and most of them stayed at the hotel. The plan was to have the ceremony and the dinner afterwards... More

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What travelers say

  • Very nice(9)
  • Pool area(5)
  • Bus stop(4)

Additional Information about Inter-Continental Presidente Cancun Resort

Address: Blvd Kukulcan Km 7.5 | Quintana Roo, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Inter-Continental Presidente Cancun Resort 4*
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Also Known As:
Intercontinental Presidente Cancun Hotel Cancun
Intercontinental Cancun

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Spa Hotel in Cancun #25 Luxury Hotel in Cancun #26 Top resorts Hotel in Cancun #28 On the Beach Hotel in Cancun #29 Family Hotel in Cancun #31 Business Hotel in Cancun #39 Romantic Hotel in Cancun
Hotel Class
Official Description (provided by the hotel)
Presidente InterContinental Cancún Resort is all you could ever want in a tropical retreat: comfy accommodations, superb restaurants and a picture-perfect beach. Central shops and nightlife are 10 minutes away, Isla Mujeres is just across the water, and there s a golf course next door. In two hours or less, you ll stand in awe of ancient Mayan ruins. ... more   less 
Number of rooms
299

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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