I have a love hate with club med, or maybe hate love is better expressed as I mainly hate the booking. Eveyr resort is different but they have rated it with tridents. first problem is that these ratings are inconsistent, some 5 tridents being better than others. however, who will tell you? who can know all these resorts as every...
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Dear acli2311,
Thank you very much for taking the time to write this review. We're deeply sorry to read that you feel as though our resort does not deserve our current trident rating. We can see there are certain aspects of Club Med that you love seeing as this was your 4th holiday with us. As for the areas of...
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This was definitley one of the best vacations, no, the best vacations I have ever been on. The whole family enjoyed it. The food was amazing in the main buffet restaurant, all though sadly I cannot say the same for one of the others. This certainly did not affect the trip at all. Everybody (we were traveling with 2 other...
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Dear Teagan C,
Thank you for writing this amazing review of your stay with us! We are so happy to read that you had an amazing vacation and now call it your “very best!” We love that you felt pampered all week, as that is one of our top priorities. What an experience to be able to swim with sharks...
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30km long sandy beach makes the best possible location. Since the Club Med were one of the first establishments in Cancun they cold choose the best spot. On one side there's the ocean with crystal clear turquise water and on the other side the lagoon with brackish water. The resort has a few buildings in which the guests are accomodated....
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Dear DejanMD,
Thank you for writing this review about our resort! We are so happy to hear you had a wonderful stay enjoying the gorgeous beach and resort accommodations. We feel we have the best spot on the beach, and we’re thrilled you noticed that! :) Thank you for your advice to our fellow guests. We are sure they appreciate...
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I used to travel to Club Med when I was young and loved them- happy memories. So, I wanted to see what the Club Med experience is like now.
Well, it was not all that I remember. However, nice people with a lot of desire to make you happy! The beach was beautiful and we enjoyed early morning swims. The...
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Dear amiguinho,
Thank you for taking the time to write this review. We're very sorry that your experience with us was not as you had expected. Our resorts have changed quite a bit over the years, but we strive to make each guest's vacation amazing and unforgettable. Our resorts focus on a fun, friendly atmosphere and all the amenities your...
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I found this resort great! I have been to MX many, many times before and this resort is by far the best! There are 3 beaches (one for snorkelling, one for water acitivities & swimming though waters are shallow and the other is for swimming). All beaches are beatiful, not rocky and the waters are for the most part calm...
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Dear Vichka32,
Thank you for taking the time to write this lovely review! We can see that you loved the outdoor activities available to all of our guests. We are flattered that you consider us the best resort in Mexico! The beaches are truly incredible and the water sports allow for non-stop fun. Thanks again for all of your kind...
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I stayed at Club Med Cancun for 7 days in October 2011, and naively decided that it would be a good idea to hand over my credit card to pay for a massage (not included in the base price). Two months after I left, an unauthorized charge of 3242 MXN charge (~250 CAD) to Club Med Cancun shows up on...
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Dear Adrian S.,
We are terribly sorry for the delay. We have looked into the situation, and your refund should have arrived within 10 days. Please notify us if it hasn't reached you yet at US.Marketing@clubmed.com . We appreciate you taking the time to review our resort.
Kind Regards,
Your Club Med Team
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My husband, our 2 daughters (6 and 9) and I had a great stay at Club Med. This was our first Club Med experience but we have stayed at other all inclusives (Barcelos and Rius) and are Disney Vacation Club Members and do travel. We got a great deal last August so we gave it a shot.
We stayed in...
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Dear Poolfamilyof4,
Thank you for taking the time to write this review. We are so glad you chose to stay with us and experience your first Club Med vacation! From what we have read, it sounds like you all had an amazing time. It seems as though your girls truly enjoyed all of the activities and non-stop fun of the...
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My wife and I just got back from a week at the Club Med Cancun. We had an absolute blast, the GO team was adjusting to some new members but they did a great job and put on some fantastic shows (as an ex-GO I may be a little biased about how good they are).
My wife was at Circus...
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Dear KevinB_1966,
Thank you for writing this awesome review! We are so happy that you and your wife had an amazing vacation with us in Cancun! We’re glad you could experience Club Med as a guest as well as a GO. Thank you for your suggestion regarding the vegetarian meals. We will pass your insight along to management! We hope...
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I should start this review by saying this is the first time for us at a Club Med and that we usually visit 5 star hotels and resorts. We visited with our 3 boys aged 13, 11 and 9 plus another family.
We stayed in the Jade complex which is more expensive but worth it in my opinion although there...
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Dear gkace,
Thank you for taking the time to write this review. We are so happy to hear that your children had non-stop fun at Car Wash! We can see there were many things you enjoyed about our resort, but we are deeply sorry you were located in a noisy area. Next time, we will make sure to offer you...
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We went to Cancun Yucatan club med this January, and it was great. There are many activities that will keep you occupied. I particularily enjoyed the water skiing, which was included, and you would usually have to pay quite a lot. There are also unique activities like trapeze, sailing, and wind surfing. The food and bars were also amazing. Overall...
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Dear William L,
Thank you for taking the time to write this lovely review. It is obvious that you are a huge fan of all of the wonderful activities we offer to our guests. We love that you dove right into the action and experience the water skiing, trapeze, sailing, wind surfing, and more! There are endless possibilities during a...
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