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Club Med Cancun Yucatan

Travelers' Choice award winner
Punta Nizuc, Cancun 77500, Mexico
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Club Med Cancun Yucatan
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Club Med Cancun Yucatan
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2,645 Reviews from our TripAdvisor Community

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Traveler rating
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1,562
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (526)
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All months
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Club Med never disappoints when it comes to family vacation and Cancun is confirming that without a doubt! Our kids loved it and the parents had fun too. Special mention goes to the excellent Circus team. The boys still do the Benji Dance at home:-) Pro's: food, activities, kids clubs, staff Con's: beach was at the time of our visit... More 

Was this review helpful? Yes 1
Rio de Janeiro, RJ
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Tennis courts, 2 beaches, one with ehite sand and amazing blue water and the other with rocks on the bottom and the same amazing blue water, perfect for snorkeling. Lots of activitoes and kids loved it. Shows at night keeps you busy not having to go out of the hotel to have fun.

Was this review helpful? Yes
Perth, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our family has just enjoyed another great Club Med experience in Cancun with fun activities and plenty of opportunities for relaxation for my wife and I and our two kids aged 13 and 10. Carwash (Passworld) was first class with great staff and activities and an excellent environment for our kids to meet good friends and have a great time.... More 

Review collected in partnership with Club Med

Was this review helpful? Yes
Rio de Janeiro, RJ
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Nice resort, exceptional meals. Staff is very friendly. Lots of fun options. We stayed 9 days and want to stay more mainly considering Cancun has lots of touristic attractions outside of the hotel. The hotel is well located but consider to rent a car if you want to visit other attractions it was very useful for us. Don't forget to... More 

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Austin, Texas
1 of 5 stars Reviewed 3 days ago NEW

I stayed in Cancun for 10 day solo with my 2 kids and did 5 different hotels. I have traveled extensively and lived in 4 different countries, I have never had a worse experience nor being mistreated so terribly. I was given a different room than the one I had paid for, they said they would not reimburse my money.... More 

Was this review helpful? Yes 1
Club Med Ψ, eGO at Club Med Cancun Yucatan, responded to this review

Dear TropicalEye22 , We would like to thank you for choosing Club Med Cancun for your recent family vacation. We are disappointed that your experience with our staff did not meet your expectations. Thank you for bringing your concerns to our attention and we will look into these matters immediately. Customer service is a top priority for Club Med and... More 

Houston, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We went with all the family, including two kids. We loved the new kids area and the improvements of the pool with more fun things to do. We had a Great time. The people at the mini club did a great job, the GO leader of the mini club was amazing, with tons of energy. The only thing that we... More 

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London, United Kingdom
5 of 5 stars Reviewed 4 days ago NEW

The sea and the pool - both warm and clean - are perfectly close to the hotel rooms. Amazing selection of food. The energy and friendliness of the GOs is truly remarkable, they really do entertain and always keep everyone happy. The best part of the holiday - and the reason to choose Club Med - is definitely the Flying... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Just came back from our trip from cancun and already started missing it- jade was quiet and and the jade pool was fun for our 9 yr old. We've been to all 3 restaurants and except for the mexican rest ve loved the food and the atmosphere. We went to the main pool and the beach whenever we needed morenaction... More 

Was this review helpful? Yes 1
Los Angeles, California
5 of 5 stars Reviewed 5 days ago NEW

We loved everything about Club Med Cancun. Me, my husband and our two kids (aged 9 and 7) stayed in mid-July. We got adjoining rooms in Obsidiana and it was fine. We had a king bed and adjoining was a room with two twin beds. Each room had lots of closet space and a tiny, tiny bathroom. It was fine... More 

Review collected in partnership with Club Med

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was our tenth Club Med and Cancun was way below the normal Club Med standards in a few areas. We go for the normally great activities, particularly sailing, windsurfing and tennis. Cancun had only ONE decent catamaran with 2 sails, the other 7 were old single sail Hobby's. So if you are an intermediate or good sailor and there... More 

Was this review helpful? Yes 1
Club Med Ψ, eGO at Club Med Cancun Yucatan, responded to this review

Dear Christopher B, Thank you so much for visiting Club Med Cancun. Tenth stay with us, wow! Your loyalty with us is beyond appreciated, and we can’t thank you enough. We would like to apologize that you were not satisfied with the amount sailing equipment that we have available. Thank you so much for bringing your concern to our attention... More 

Hotel Review Summarization

What travelers say

  • Great time(14)
  • Jade building(11)
  • Very good(9)
  • Main restaurant(6)
  • Crazy Signs(3)
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2,483 photos of this hotel

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Pool/beach area (461)
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Dining (119)
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Hotel & grounds (249)
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Room/suite (156)
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Business center/function rooms (1)
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Family/play areas (44)
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Bathroom (25)
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Amenities (192)
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Beach (39)
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Deluxe Room (54)
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Jade Suite (84)
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Main Pool (15)
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Mini Club Kids Pool (6)
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Pool at Jade (26)
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Restaurants and Bars (129)
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The Hotel (41)

Management photos: Courtesy of the property manager

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Pool/beach area (7)
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Hotel & grounds (11)
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Room/suite (13)
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Dining (9)
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Family/play areas (1)
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Other (22)
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