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Club Med Cancun Yucatan

Travelers' Choice award winner
Punta Nizuc, Cancun 77500, Mexico
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Club Med Cancun Yucatan
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Club Med Cancun Yucatan
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2,505 reviews from our community

Traveler rating
    1,582
    621
    173
    78
    51
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1,475
466
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ottawa, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was my first visit to Club Med Cancun, but not the first to a Club Med. I had a great vacation. The Club Med formula is simple and works every time. I really enjoyed the beautiful natural setting, delicious food, great ambiance, dedicated GOs, and so many opportunities to be active without paying extra - snorkelling in a National... More 

Was this review helpful? Yes 1
Montreal, Canada
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Club Med has probably the best local staff. They are polite and very patient with guests. Renovation work has been done but still a way to go. A few areas need work still. The massages are a bit expensive but they are very nice. One major change that should be transparent to guests but is not, the Club Med boutique... More 

Was this review helpful? Yes 1
Peoria, IL
Top Contributor
59 reviews 59 reviews
26 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our family group of 9 spent a delightful week having a blast at this lovely resort a month ago. I so wanted to give Club Med 5 stars, but I just cannot. A few things did bother me. The positives of this resort far outweigh any negatives, however, so I will start with them. I found it interesting to read... More 

Was this review helpful? Yes 1
Stamford, CT
Contributor
12 reviews 12 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am still uncertain if this resort deserves five stars or four – it’s more like 4.5. We loved our vacations and had a great time at Club Med, but few things are definitely worth mentioning here (as some other travelers also pointed out in their posts). And I am not saying about the rooms that are quite worn out... More 

Was this review helpful? Yes 1
Boston, Massachusetts
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family just returned from a week's stay at this resort. It was our first Club Med destination and our first trip to Mexico. The Club Med driver was waiting for us at the airport and within 15 minutes we were at the resort. We stayed in the Aquamarina area which had a beautiful room with a separate bedroom for... More 

Was this review helpful? Yes 2
Maine
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My extended family came to Club Med Yucatan for a week to celebrate my father's 80th birthday. I had read a lot of the Trip Advisor reviews in preparation for the vacation, and I would say that many things that were repeatedly said turned out to be pretty accurate. I will hit the highlights: 1. Setting: The location could not... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our second visit. We stayed in the new Aguamarina section, where the rooms are perfect for families: one bedroom towards back, one in middle, large living room, amazing balcony, view of the water. Beach is steps away: our kids could walk down there by themselves and just hang out swimming or reading (there is a lifeguard). Food was excellent, drinks... More 

Was this review helpful? Yes 2
Livingston, New Jersey
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is amazing! The staff are so friendly and would greet our kids each day by name. This is such a great place to go with kids. They have an amazing new playground and kid pool area that is shaded. The restaurants offer a nice selection for children as well. We switched hotels because our original hotel was not... More 

Was this review helpful? Yes 3
clubmedofficial, General Manager at Club Med Cancun Yucatan, responded to this review

We are thrilled to hear you had an amazing time at Club Med Cancun Yucatan! We are happy you found the GOs to be fun and friendly and that they added to your experience! And you are right, the beach is stunning! We hope you’ll come see it again soon! Your Club Med Team More 

Chicago, Illinois
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

To start, I paid for airport transportation and spent 1 hour looking for a Club Med sign or just someone, at the airport. They were late. When they finally hustled us into a van, we sat parked, while our driver got out. I was so angry I made my husband go find him in the throngs of people and insist... More 

Was this review helpful? Yes 5
clubmedofficial, General Manager at Club Med Cancun Yucatan, responded to this review

Thank you for your review. We are disappointed that your recent stay at Club Med Cancun was not what you had hoped for. Please be assured your comments will be forwarded to the appropriate management team for review and resolution. Again, thank you for your feedback and we apologize for any inconveniences you have experienced with Club Med. Thank you,... More 

San Jose, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It was our first visit at Club Med and expectations were high. Beside minor hic ups at the beginning (old room in desperate need for fresh paint, line up for restaurant booking), we embarked in the journey and all the family had the best time ever. Our two girls (6 and 7) loved the Mini Club and had a great... More 

Was this review helpful? Yes 1
Hotel Review Summarization

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