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Club Med Cancun Yucatan

Travelers' Choice award winner
Punta Nizuc, Cancun 77500, Mexico
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1 room 1 guest
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Club Med Cancun Yucatan
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2,720 Reviews from our TripAdvisor Community

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Traveler rating
    1,700
    688
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1,620
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (540)
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London, England, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Having visited Sandpiper for the last 2 summers my family and I were keen to try a new Club Med location. On arrival this location is clearly huge and very impressive. The grounds are carefully manicured and the grounds men seem to be working round the clock to ensure everything is perfect. We stayed in the Aquamarine building and the... More 

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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Mrs Tania from club -me in Cancun Was wonderful and outstanding totally with us on our trip vacation Plus a day at Melia resorts near by Outstanding certainly 5 star property and food. . We were Very impressively Staff and presentation as well Glenn & Cindy New Jersey USA

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Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We are currently half way through our vacation at. Club Med Cancun. While generally quite positive,when compared with the other Club Med's we have stayed at our experience has not been up to the Club Med standard we have come to expect Firstly the GO staff is unengaged and unfriendly to anyone over the age of 8 years old. Not... More 

Was this review helpful? Yes 3
Club Med Ψ, eGO at Club Med Cancun Yucatan, responded to this review

Hello mjedelb, Thank you for taking the time during your vacation to review Club Med Cancun! We are happy you are enjoying the good food selection, great excursions, and our comfortable rooms. It is our goal that every guest feels welcomed and we are sorry you feel our staff is unengaged and unfriendly. We will share your concerns with the... More 

Erlanger, Kentucky
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We came to Club Med Yucatan with Atlantis Events. (private all gay all inclusive event). The staff here are friendly and helpful. Best beach in Cancun. With flags to tell you if beach is safe out beach was the only hotel beach that stayed green the entire week we were there. This property is the last property and the end... More 

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New York
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Had previously been to Club Med's in my single days and came this time with my 10-year old daughter. Overall, in spite of a few glitches, we had a really great time. The positives: great location, great activities - especially the trapeze for my daughter who went from being a little frightened on Day 1 to completing catches on Day... More 

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bosotn
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Must say, I am disappointed with the Club Med Cancun experience. I booked this trip here and cancelled another trip ONLY because of the Club Med Artist performing last week. I have followed these musical artists for years and it's the ONLY reason I booked here and cancelled another trip. I was VERY UNHAPPY to hear that because they were... More 

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Club Med Ψ, eGO at Club Med Cancun Yucatan, responded to this review

Hello asoriano, Thank you for taking the time to review Club Med Cancun! We are sorry the resort did not meet your expectations. We want every guest to have a wonderful experience at Club Med. Rest assured, we will share your concerns with the appropriate management teams. For further assistance, please contact us.guestrelations@clubmed.com at your convenience. We hope this will... More 

London, England, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Outrageously good family vacation for active kids and fun seeking parents. The Aguamarina accomodations are perfect for a family of four - plenty of space between kids and parents bedrooms, seaviews and beach access from the sitting room area, and pleasingly stylish design. During the day, we did everything from sailing, kayaking to salsa lessons ( by the adorable Claudia)... More 

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1 review
5 of 5 stars Reviewed 4 days ago NEW

This was my third visit with my family and not that the previous two weren't enjoyable but this was by far the best. The GOs at the trapeze and waterski were great. As were Gaby and Obed from the car wash. Hard to say if I could've enjoyed it more because there truly was never a dull moment.

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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

The best couple of weeks I've had on holiday so far, encouraged by the bar staff at jade where my family stayed, Alexi, Antonio, Elisieo, Alfreso and Julio made it a trip to remember with the amazing service and constant good fun attitude which only added to the already brilliant trip. In the future all i could be grateful for... More 

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Kent, United Kingdom
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We got a day pass for Club Med and took my little sister with us! Wow! So many fun activities available all included within the price! My sister loved Miniclub and special mention to Mariana who works in the Miniclub as she made her day super special! Couldn't have been more fun and attentive towards her and ourselves!! Made sure... More 

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Hotel Review Summarization

What travelers say

  • Great time(14)
  • Jade building(11)
  • Very good(9)
  • Main restaurant(6)
  • Crazy Signs(3)
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Beach (39)
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Deluxe Room (54)
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Jade Suite (84)
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Main Pool (15)
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Mini Club Kids Pool (6)
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Pool at Jade (26)
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The Hotel (41)

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Hotel & grounds (11)
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Dining (9)
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Other (22)
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