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Club Med Cancun Yucatan

Travelers' Choice award winner
Punta Nizuc, Cancun 77500, Mexico
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Club Med Cancun Yucatan
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Club Med Cancun Yucatan
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2,647 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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NY
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

A group of us came here-4 adults and 3 kids, ages 10, 8 and 5. We were a little skeptical at first because to be honest, this resort is definitely pricier than some of the other resorts in Cancun and I always thought of Cancun as a party destination for Spring Break. Yes, this was my first time in Cancun.... More 

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Phoenix, Arizona
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

After 3 stays at Club Med Cancun we keep coming back. Nothing can beat Club Med's hospitality. We just stayed in the new Aquamarina building, nothing was spared in capturing the amazing view of the ocean in these rooms. Steps to the beach, sailing, and private reception area. You truly understand why "Happiness Meets the World" at Club Med. The... More 

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Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Club Med never disappoints when it comes to family vacation and Cancun is confirming that without a doubt! Our kids loved it and the parents had fun too. Special mention goes to the excellent Circus team. The boys still do the Benji Dance at home:-) Pro's: food, activities, kids clubs, staff Con's: beach was at the time of our visit... More 

Was this review helpful? Yes 1
clubmedofficial, Manager at Club Med Cancun Yucatan, responded to this review

We are happy you and your family had a great time here at Club Med Cancun Yucatan! We’re glad you loved the circus team, it’s such a blast. It sounds like your kids are still in the Club Med spirit even after leaving, that’s awesome! We hope to see everyone again sometime. The Club Med Team More 

Rio de Janeiro, RJ
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Tennis courts, 2 beaches, one with ehite sand and amazing blue water and the other with rocks on the bottom and the same amazing blue water, perfect for snorkeling. Lots of activitoes and kids loved it. Shows at night keeps you busy not having to go out of the hotel to have fun.

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Perth, Australia
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our family has just enjoyed another great Club Med experience in Cancun with fun activities and plenty of opportunities for relaxation for my wife and I and our two kids aged 13 and 10. Carwash (Passworld) was first class with great staff and activities and an excellent environment for our kids to meet good friends and have a great time.... More 

Review collected in partnership with Club Med

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Rio de Janeiro, RJ
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice resort, exceptional meals. Staff is very friendly. Lots of fun options. We stayed 9 days and want to stay more mainly considering Cancun has lots of touristic attractions outside of the hotel. The hotel is well located but consider to rent a car if you want to visit other attractions it was very useful for us. Don't forget to... More 

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Austin, Texas
1 of 5 stars Reviewed 5 days ago NEW

I stayed in Cancun for 10 day solo with my 2 kids and did 5 different hotels. I have traveled extensively and lived in 4 different countries, I have never had a worse experience nor being mistreated so terribly. I was given a different room than the one I had paid for, they said they would not reimburse my money.... More 

Was this review helpful? Yes 1
Club Med Ψ, eGO at Club Med Cancun Yucatan, responded to this review

Dear TropicalEye22 , We would like to thank you for choosing Club Med Cancun for your recent family vacation. We are disappointed that your experience with our staff did not meet your expectations. Thank you for bringing your concerns to our attention and we will look into these matters immediately. Customer service is a top priority for Club Med and... More 

Houston, Texas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We went with all the family, including two kids. We loved the new kids area and the improvements of the pool with more fun things to do. We had a Great time. The people at the mini club did a great job, the GO leader of the mini club was amazing, with tons of energy. The only thing that we... More 

Was this review helpful? Yes
clubmedofficial, Manager at Club Med Cancun Yucatan, responded to this review

We are delighted to hear you had a phenomenal time at Club Med Cancun Yucatan. It sounds like everyone had a fun time at the pool, the kid’s club, and participating in all the fun activities. The circus shows are so much fun! We’re glad you enjoyed them. We hope to see you again soon! The Club Med Team More 

London, United Kingdom
5 of 5 stars Reviewed 6 days ago NEW

The sea and the pool - both warm and clean - are perfectly close to the hotel rooms. Amazing selection of food. The energy and friendliness of the GOs is truly remarkable, they really do entertain and always keep everyone happy. The best part of the holiday - and the reason to choose Club Med - is definitely the Flying... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Just came back from our trip from cancun and already started missing it- jade was quiet and and the jade pool was fun for our 9 yr old. We've been to all 3 restaurants and except for the mexican rest ve loved the food and the atmosphere. We went to the main pool and the beach whenever we needed morenaction... More 

Was this review helpful? Yes 1
clubmedofficial, Manager at Club Med Cancun Yucatan, responded to this review

We’re sad that you’re already missing Club Med Cancun Yucatan, but we’re glad you had an awesome time! The food is delicious and the atmosphere is what makes Club Med unique. We’re happy to hear you enjoyed it all. We’ll be sure to let Pierre and Khalid know how much you appreciate them - they’ll be pleased to hear it.... More 

Hotel Review Summarization

What travelers say

  • Great time(14)
  • Jade building(11)
  • Very good(9)
  • Main restaurant(6)
  • Crazy Signs(3)
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2,483 photos of this hotel

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Dining (119)
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Hotel & grounds (249)
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Room/suite (156)
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Amenities (192)
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Beach (39)
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Deluxe Room (54)
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Jade Suite (84)
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Main Pool (15)
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Mini Club Kids Pool (6)
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Pool at Jade (26)
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Restaurants and Bars (129)
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The Hotel (41)

Management photos: Courtesy of the property manager

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Pool/beach area (7)
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Hotel & grounds (11)
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Room/suite (13)
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Dining (9)
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Family/play areas (1)
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Other (22)
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