To start... we are a professional 50 year old couple that travel 2 -3 times per year and have been travelling for 25 years. We generally choose to stay at 4 - 5 star resorts as we enjoy the amenities offered, but are not picky travelers. We did not choose this Westin Resort and Spa, but it was chosen for... More

Yery good 4 star and great value for less than 1200$ Canadian taxes in More

There were 2 couples that booked a 5*Star Roulette thru Sunquest. Unfortunately it is Sunquest that everyone is unset with. The Westin is a 3.5*star to a 4* star only. The Westin doesn't rate their resort a 5*star that is Sunquest. This resort has only been an All-Inclusive for 3 months, they aren't near ready to be rated a 5*star.... More

We went to the westin resort and spa this January. We actually loved the whole time we spent there. I strongly recommend everyone, who has the chance, to visit it. The service was excellent, in every place we were; in the spa, in the restaurants and even in our room. What makes this hotel different is the warmth of its... More

The Westin has a good beach and lots of shade if needed. Full service hotel. Large room, comfortable bed, frig. Spent 3 days. Drink prices are high. Just a bus ride to anywhere. Always make a night at Fish Frantanga and the Tequala Distilary. More

It is unfortunate that half stars cannot be awarded because I would rate this a 3.5 for the Hotel and a 4 for the Royal Beach Club. I am one of the "Roulette" travelers that was assigned to the Westin and I admit I was quite concerned but overall we had a great vacation regardless. The controversy over how could... More

When you enter the dark lobby for the first time then walk half a block to the elevators you cant help.wondering if you are in a Travelodge. Twenty-five years ago stucco was in style so they decided to use it on every wall and ceiling in the place. This place is located next to club med which is on the... More

Having been to Cancun many times, this was the first time trying this hotel. Albeit, there are many excellent hotels in Cancun, we were going during high season and trying to find the best value for the money. I do not agree with the recent reviews on this site, but I also find it is an expectation disparity that could... More

I am beginning to realize that Westin as a brand is not what it tries to be. This property itself was more akin to a Holiday Inn. To better prep guests for expectations, this property should at the very least be made a Four Points Sheraton. The property was extremely outdated and in poor condition (drips, rust, scuffed walls, poor... More