Stayed at the Westin for 3 nights at the beginning of Jan. We had stayed there in April of 2011 for a couple of nights and really enjoyed it. In April,we got a fairly good rate for an all-inclusive room. We knew at the beginning of Jan. the rates would be higher, but because we enjoyed it so much last... More

My husband and I were excited to stay at a Westin. We've had great experiences with the one in downtown Chicago. Location: It was located on the farthest end of the hotel zone, but 8.50 pesos gets you anywhere on the main strip of the hotel zone via bus. The hotel was beautifully located right on the beach with great... More

It's not true 5-star but you paid $1000 for the week because you either couldn't afford or rather didn't feel like spending the $2700 to book the Royal. Great b-fast every morning Watch the waves! Red flag no swim. 2 people had to be rescued on consecutive days. Lunch buffet was decent. Sometimes good , sometimes just ok. Dinner could... More

So my husband and I love going to Cancun it's an affordable price for airfare and we usually Priceline hotels that are 4 or 4.5 stars. Priceline gave us a little of a shocker on this one. When we arrived at this particular Westin that was supposed to be a 4 star hotel we went to our room, where I... More

We arrived in the early evening and the check-in was pretty good. They originally put us in a room on the first floor, but when we got to the room and opened the door some white dust from the door way fell on us which we let slide because we was tired from the flight. But when when we went... More

We Pricelined a room for the last 2 nights of our stay in Mexico. We won a room for $70 here at the Sherton in January 2012. We were told this was a 4 star place, I'd say only 2.5 stars. I would only recommend staying here if you just want a place to stay for a few days on... More

Just got back from the Westin yesterday. Our trip had a hellish beginning starting with driving thru a snowstorm to get to the airport, then having two flights cancelled but still managed to get to Cancun by 1pm(miracle). Fantastic fast processing at the cancun airport, we were in the Entertainment-Plus van within 30 minutes of landing, quick stop at oxxo... More

The hotel is showing it's age & I am a little frustrated with the check- out time of 12:00.. Whatever you do don't be a minute late, your key DOES NOT work ! My hubby & I were shopping in their store, stopped to ask for luggage pick-up & by our time we were 3 minutes late. Locked Out! And... More

First and foremost, please allow me to explain how this works. Our Marlin Travel Agent stated during the time of booking that we will be informed of which hotel within a week prior to departure. But guaranteeing a 5-Star or 5-Star Plus accommodation. That is what the 5 in Roulette 5 indicates. Before I go on, let me inform you... More