Westin Resort & Spa Cancun (Mexico) - Resort Reviews

Address: Blvd. Kukulcan Km 20, Cancun 77500, Mexico

Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun

Amenities:

Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#35 Luxury Hotels in Cancun

#39 Top resorts Hotels in Cancun

#43 Romantic Hotels in Cancun

#47 On the Beach Hotels in Cancun

#49 Family Hotels in Cancun

Price Range: $

Hotel Class:4 star (4*)

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Also Known As:: Westin Resort & Spa Cancun Hotel; Westin Resort & Spa Cancun Hotel Cancun; Westin Resort And Spa Cancun; Westin Hotel Cancun; Westin Cancun; Westin Resort Spa Cancun; The Westin Resort Spa Cancun; Cancun Westin

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1,204 reviews from our community

See which rooms travelers prefer - 207 traveler tips

Jeri01

Tucson, Arizona

Senior Reviewer

9 reviews

3 hotel reviews

Reviews in 5 cities

6 helpful votes

“NEED TO GO BACK !!!!”

Reviewed May 20, 2013 NEW

What a vacation, just what we needed ! So beautiful, right on the ocean. The beach was crystal clean, white sand, the water is so clear. Accommodations were perfect, umbrellas all over, lounge chairs, so many pools, both shallow and deeper. The restaurants were perfect. The food presentation was 5-star and always served with smiles and pampering. We did the... More

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Laura C

Washington DC, District of Columbia

2 reviews

Reviews in 2 cities

1 helpful vote

“Perfect”

Overall this hotel was great. The rooms were clean and the service was superb. The pool area is great for lounging and it didn't get too crowded during the day. The hotel beach is beautiful and we never had a problem finding chairs during the day. The location is in the hotel zone and was very convenient and close to... More

cancngw

kansas city

6 reviews

“I really like this place”

Reviewed May 19, 2013 NEW

I started staying there when it was the Conrad Hilton in 1992. Have only missed 4 years since then. We started going there on our 25th anniversary and have always been very pleased. Yes sometimes there will be renovations, we had to be given another room and no problems. We always stay at the Royal Beach Club the larger rooms... More

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See 4 more reviews by cancngw for Cancun

cancngw has 1 more review of Westin Resort & Spa Cancun

“Westin regina was great”

Reviewed November 17, 2010

Sanchev

10 reviews

3 helpful votes

“3rd time visiting, still same mistakes”

Reviewed May 9, 2013

This was the third time visiting this hotel. On my last visit I found the hotel to be under remodelation, main pool closed and some rooms OOO. Rooms are great, those Heavenly beds and showers certainly make a difference! Service is just ok; although they call you by your name, sometimes they just lack the attention to detail you require.... More

See 2 more reviews by Sanchev for Cancun

Dear guest, Thank you for vising us for the third time! We appreciate your loyalty and we do apologize for the time the pool was closed during its remodeling period the last time you were here. We are certainly happy that you liked our renovated rooms giving you a refreshed feeling! Regarding the service, please know that we will take... More

jd0018

“Great Option”

Reviewed May 9, 2013 via mobile

We stayed at the Royal Beach Club and it was great! Great service. If you are picking a great resort to stay at pick the Royal Beach Club. We got a great view of the ocean and it was amazing. It was vary clean and the best part was free drinks after 5:00 or 6:00.

Dear guest, Thank you for sharing your experience with us. We appreciate your recommendations and we hope to see you very soon! Kind regards. More

See_Chris_jetset

Richmond, Virginia

Contributor

15 reviews

8 hotel reviews

Reviews in 7 cities

5 helpful votes

“Good - about what you would expect.”

Reviewed May 7, 2013

A strange twist of fate brought us to the Westin in Cancun. We originally flew into to PVR and had a room at the Krystal - the weather was so bad and rainy (and the resort was so underwhelming) that we decided to fly the coop and found ourselves in Cancun. The Westin wasn’t necessarily our first choice – but... More

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Dear guest, It sure was a twist of fate and we are pleased you landed right here with us at The Westin Resort & Spa Cancun! It is great to know that you enjoyed some well-deserved massages from our Heavenly Spa staff right near the beach and that the omelet station was of your convenience, we all enjoy a good... More

Rollerboard20

Cleveland, Ohio

Senior Contributor

22 reviews

6 hotel reviews

Reviews in 14 cities

8 helpful votes

“Great Location and service”

This hotel is at the end of a strip of hotels which makes it feel freer. We stayed in the Beach Club part of the hotel and it was great. Our room was spacious and we had a great view of the ocean - great to sit on the balcony mornings and evenings. The only negative was that the bathroom... More

Dear guest, We are glad your enjoyed your massage and your perfect ocean view, our guests deserve nothing but the best from us. We appreciate you taking the time to post your review and we hope to serve you on your next vacation! Kind regards. More

T M

Nashville, Tennessee

1 review

“Staff = Very Good. Resort = Low Average”

Reviewed May 2, 2013

There are good and bad points about this resort. Staff=Very Helpful. Resort=Low Average. The staff was very polite and helpful. They spoke to you as you walked through the hotel. They tried very much to help. The wifi in the lobby was fast and reliable. The hotel was clean. I never saw anything out of place from that perspective. We... More

Dear guest, Thank you for sharing your comments, please rest assured that we work with quality products however the mentioned will be addressed with the corresponding departments. Know that we are very happy that our staff was able to accommodate you and that they you feel welcomed. We are here to provide with a relaxing experience while vacationing in the... More

diuele

middletown

“Beautiful Place with Beautiful People”

Reviewed April 29, 2013

My husband and I have been vacationing in Cancun for 21 years,with kids and without.We are now in our early 50's and finally have a chance to vacation by ourselves.This is the third time we have stayed at the Royal Beach Club section of the Westin Hotel and Spa.Its a perfect romantic getaway.The hotel is beautiful.It has ocean as well... More

Chappell-Ramsey

Clarksville, Virginia

2 helpful votes

“Westin Spa and Resort RBC--Cancun”

The Westin Spa and Resort in Cancun is fabulous. Husband and I went several years ago for a belated honeymoon and loved it so much that we gave the exact same trip to our son for his honeymoon August, 2012. We are going again this September. Everything was great. This hotel isn't in the middle of the chaos--it's quiet, peaceful... More

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Westin Resort & Spa Cancun

Westin Resort & Spa Cancun

1,204 reviews from our community

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