Westin Resort & Spa Cancun (Mexico) - Resort Reviews

Address: Blvd. Kukulcan Km 20, Cancun 77500, Mexico

Region: Mexico > Yucatan Peninsula > Quintana Roo > Cancun

Amenities:

Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#35 Luxury Hotels in Cancun

#38 Top resorts Hotels in Cancun

#42 Romantic Hotels in Cancun

#46 On the Beach Hotels in Cancun

#49 Family Hotels in Cancun

Price Range: $

Hotel Class:4 star (4*)

Reservation Options:: TripAdvisor is proud to partner with Travelocity, Media 8, Inc., Hotels.com, BookIt.com, Cheap Tickets, Agoda, Otel, Olotels, Expedia, Priceline, Venere, HotelsClick and Tingo so you can book your Westin Resort & Spa Cancun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Westin Resort And Spa Cancun; Westin Resort & Spa Cancun Hotel Cancun; Westin Resort & Spa Cancun Hotel; Westin Hotel Cancun; Westin Cancun; Westin Resort Spa Cancun; The Westin Resort Spa Cancun; Cancun Westin

Write a Review

1,219 reviews from our community

See which rooms travelers prefer - 212 traveler tips

eduardo n

Guaynabo, Puerto Rico

Reviewer

3 reviews

Reviews in 2 cities

“It was Ok”

Reviewed June 17, 2013 NEW

I stay here with my family. The hotel is at one end of the street. All main activities are 15- 20 minutes car ride. No walking distance to the shops or restaurants. The hotel is big, have a nice pool. For kids it is not so great.

Was this review helpful? Yes

Problem with this review?

Chuck L

Chicago, Illinois, United States

2 reviews

“It could have been a lot better....”

Reviewed June 12, 2013 NEW

I traveled with little kids which always adds to the stress level of a vacation. Imagine landing in Cancun, in a vulture like airport, looking, as instructed, for your hotel driver in a green uniform and a sign with the Westin name on it......that didn't happen, the guy wore white and didn't have the sign which started the trip with... More

JGH509

Grand Rapids, Michigan, United States

1 review

2 helpful votes

“Not so 4 star”

Reviewed June 4, 2013

I booked this hotel on a discount site the result of naming my own price for a 4 star hotel. I was concerned after reading the reviews. Once we arrived we were given what I am assuming is the worst room in the hotel. The sheets and pillows were full of holes. The bedding was covered in various stains. Some... More

Was this review helpful? Yes 2

Dear guest, Thank you very much for sharing your experience and allowing us the opportunity to contact you directly. Our guest’s feedback is of high importance and we take these very seriously. Please know that all comments will be addressed with their corresponding department and rest assured that we have taken the necessary safety precautions regarding this incident from the... More

billhopejr

Benton, Arkansas

5 reviews

1 helpful vote

“Gracious Personal Service, Beautiful uncrowded beaches”

Reviewed June 2, 2013

We stayed 8 nights in the Royal Beach Club. The staff was welcoming and very attentive to us in the restaurant and on the beach. This isn't one of the huge all inclusive hotels, so the beach wasn't crowded two and three layers deep. We always had the front row and the beach is beautiful. Bernardo and Marcus were especially... More

See 3 more reviews by billhopejr for Cancun

Dear guest, We are very happy to know that our staff made you feel right at home, know that Marcos, Bernardo and Cecilia will be recognized for their excellent service. Thank you for sharing your experience and recommendations, we cannot wait for you to be back relax and enjoy more exciting things to explore! Next time why not bring your... More

ppackie

New York City, New York

“Absolutely Amazing”

We just returned from an anniversary trip to Westin Resort and Spa in Cancun. This was our second visit, and it couldn't have been better. The beach is there is known to be the best on the Peninsula. The spa, gym, and tenis courts are top notch. In addition to the fabulous amenities, the hospitality there is top notch. I... More

Theitodds

Canada

Senior Contributor

25 reviews

19 hotel reviews

Reviews in 17 cities

15 helpful votes

“An Oldie but Goodie”

Reviewed June 1, 2013

This was our third time staying at this hotel and we did consider staying at a different hotel in Cancun for our vacation this time but I am so glad we decided to go back to the Westin again. Sure, it needs some updating and it is showing signs of age but all of that pales into insignificance when dealt... More

Was this review helpful? Yes 1

See 6 more reviews by Theitodds for Cancun

Theitodds has 1 more review of Westin Resort & Spa Cancun

“Needs some updating but the staff make it all worthwhile”

Reviewed January 12, 2012

Dear guest, First of all thank you for your loyalty and visiting us for a third time during your wedding anniversary, congratulations on behalf of the entire Westin team! Remember that our team here at The Westin Resort & Spa, Cancun is here to serve you and let your indulge with these magnificent views and facilities located right here in... More

The_Boca_gang

Boca Raton, Florida

5 helpful votes

“Execellent Hotel, Excellent Service !!!!!!”

Our first ever visit to Cancun involved researching just about every hotel on the strip and we decided on the Westin Resort mainly due to the price and the location. This hotel is located on the very south side of hotel row away from all the malls and restaurants. Our decision paid off as soon as we pulled up to... More

dgirma1980

Washington, District of Columbia, United States

22 reviews

18 hotel reviews

Reviews in 15 cities

41 helpful votes

“Amazing beach location, great staff, highly recommend”

Reviewed May 29, 2013

I stayed here 4 days over memorial day weekend with my amazing girlfriend and since we have stayed at Sun Palace before and loved this area of the beach location we decided to give Westin a try. As an SPG Gold I don't usually get many upgrades unless I ask and even sometimes plead but it was fairly easy to... More

See 2 more reviews by dgirma1980 for Cancun

SALEM_JOHN

Salem, Massachusetts

Top Contributor

85 reviews

14 hotel reviews

Reviews in 45 cities

34 helpful votes

“Great beach and value”

5 day all inclusive company stay. The beach is fantastic. The food was above average, lunch buffet was ok, dinners were much better. The service was very good. This hotel needs a little updating but was clean.

Dear guest, Thank you for taking the time to comment, we are very happy to know that you enjoyed the beachfront views and that dinner along with the service were great! We invite you to visit us soon again! Kind regards. More

DavidH0531

Calgary, Alberta, Canada

“Enjoyed every minute of it!!!!”

We just came back from an AMAZING vacation at the Westin resort & spa cancun-and we loved everything about it! Me and my beautiful wife were in a room steps from the beach and facing the beautiful ocean (6th floor). This hotel is situated near the end of Kukulcan Blvd close to the reefs which make the tide of the... More

Dear guest, Thank you visiting us all the way from Canada! We are very happy to know that our Resort welcomed you with everything you should expect from a vacation! To us, our guests are family and the great thing about The Westin Resort & Spa, Cancun is that as you mentioned we are the perfect size to get close... More

1-10 of 1,219 reviews

« 1 2 ... 122 »

Trendy Le Blanc Spa Resort 2,373 reviews	Family-friendly The Royal 3,868 reviews	Romantic Paradisus Cancun 535 reviews	Luxury Fiesta Americana Condesa Cancun ... 2,361 reviews
ABS:HotelCheckRates-d154868?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d642781?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d282106?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d152680?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

The Westin Lagunamar Ocean Resor... 1,793 reviews	Inter-Continental Presidente Can... 796 reviews	Marriott CasaMagna Cancun Resort 1,540 reviews	Hyatt Regency Cancun 881 reviews
ABS:HotelCheckRates-d1145564?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d152891?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d219145?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d155818?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Club Regina Cancun 132 reviews	The Royal Caribbean 462 reviews	Fiesta Americana Grand Coral Bea... 1,535 reviews	The Royal Mayan 409 reviews
ABS:HotelCheckRates-d620466?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d186909?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d152681?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d186910?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Westin Resort & Spa Cancun

Westin Resort & Spa Cancun

1,219 reviews from our community

Been to Westin Resort & Spa Cancun? Share your experiences!

Hotel Summarization (Beta)

What travelers say

What travelers search

Additional Information about Westin Resort & Spa Cancun

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Cancun

Hotels around Cancun