Westin Resort and Spa is a huge construction, just like the rest in Cancun, but is skillfully divided into several buildings, each with its on swimming pool and dining facilities, which makes it quite managable. Apart from the lobby, which is spic and span, the rooms could do with some renovation. The restaurants are good. Spa facilities are highly overpriced. more

first of all, change money in the hotel. 1 peso more for the dollar. close to the airport, cab is 25 for two each way. just go to the cab stand at the airport. buy liquor in the airport duty free. its cheap. royal beach club breakfast is average food, breads , meat, chesse, cereal etc. the free drinks and... more

Westin Hotel and Spa is at the south end of the hotel zone in Cancun, so it is one of the quiter spots there, which is why I booked it. Our trip overlapped with spring break, but we saw very few spring breakers at the Westin and the ones that were there weren't rowdy or ill-behaved. Though the hotel allows... more

I traveled to Cancun with my husband and 18mo son and spend 3 days at the Westin Resort. We really loved it there and enjoyed our stay immensely. We booked a last minute trip through Continental vacations about 3 days before our departure date. I had read about upgrading to the Royal Beach Club but it was full. However, our... more

I recently stayed here with a friend and was very disappointed. I am platinum with starwood and was expecting a upgrade to the royal beach club. I was told it was full and not given an upgrade. The old tower is run down and smelly. The food at the buffets is not up to any westin standard. The front desk... more

Stayed 4 nights. Nice room, but it got a bit damp when the humidity outside goes up. Not a lot of people staying there in Jan., so that was nice. Beach Club is a good idea - free breakfast and happy hour drinks and buffet. Food at restaurants is pretty good and were empty at night. Friendly staff. Great beach... more

Worst Westin I have ever stayed at. The elevator was broke for the last 3 days we were there and we were on the sixth floor. Our rooms weren't serviced for 3 days. The hotel also seemed like it was under remodeling. Beautiful beach front. more

This is an older property but clean and adequate, about 2-3 stars. Quiet location away from Cancun center but accessible by bus (about 20 -30 minutes) but Cancun is really not worth visiting, in our opinion. Recommend staying in the Beach Club-free breakfast is really quite good and evening cocktails/hors d'oeurves served as our dinner some nights. This can get... more

Just got back from the Westin after 7 days. I used one night as my Plat award night from last year - paid for one night - and used 5th night free rewards for 28000 starpoints. We booked the hotel shuttle - upon arrival they were at the airport with our names and an SUV picked us up in no... more