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Westin Resort & Spa Cancun

4.0 of 5
Blvd. Kukulcan Km 20, Cancun 77500, Mexico
Hotel amenities
Special offer
Free Night and Credit
Westin Resort & Spa Cancun
Ranked #56 of 175 hotels in Cancun
3.5 of 5 stars 977 Reviews
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977 reviews from our community

What travelers say about this hotel
  • Royal Beach club(32)
  • Hotel zone(18)
  • Happy Hour(13)
  • Very nice(12)
  • Breakfast buffet(10)
  • Friendly and helpful(9)
  • Pool area(8)
  • Bus rides(7)
Traveler rating
    305
    362
    146
    93
    71
Only show reviews for Family (179) | Couples (353) | Business (40)
Date Rating
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed May 23, 2012 NEW

Service was really good. Every employee paid attention to detail. Restaurant service seemed slow, even by Mexico standards. Room was clean, bed was not very comfortable. For the price it was ok. Really rough surf and it is close to the airport but the opposite end of strip from nightlife More

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Australia
Senior Contributor
37 reviews 37 reviews
Reviews in 29 cities Reviews in 29 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 22, 2012 NEW

This hotel had all that you would expect from a Westin although the rooms were a little dated. The ocean view room was very nice, but a balcony would have made it great. The beach here is lovely & is out of the main noisy part of Cancun! The guys who work the pool bar/restaurant were amazing & all of... More

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Australia
Senior Contributor
26 reviews 26 reviews
Reviews in 17 cities Reviews in 17 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed May 21, 2012 NEW
1
person found this review helpful

Though it is showing its age, we enjoyed this hotel and the beautiful beach in front of it. Stayed for 3 nights as this was the location for a meeting and thus got a very reasonable price. It is far away from the nightclubs and bright lights of the main part of touristy Cancun but this makes it more peaceful... More

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Oak Ridge, Tennessee, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2012 NEW
1
person found this review helpful

this trip truly showed me some of the beauty i've been missing for years. truly the most beautiful place i've ever been!! also, i've never been treated so nicely, as though i was really important to all of them there. it was a fantastic feeling each and every day spent there. the rooms are fabulous.....spotless.....and the service for anything you... More

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San Jose, CA
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 19, 2012 NEW

Positives: Excellent Ocean View Room on the first floor with both beach and pool access Calmest beach for swimming and near public snorkeling beach Free reflexology foot massage from Westin masseuse as I was just laying out by the beach enjoying the scenery. Concierge and Front Desk were amiable and service was good. Welcome Gift was a nice canvas bag... More

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See 3 more reviews by yello815 for Cancun
Buffalo, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

My husband and I just returned from a 5 night stay at the Westin. We traveled with another couple and we all had a fantastic time! The rooms were large and comfortable. We had many great meals at the hotel, and the staff was always very friendly. The beach is outstanding! We were there to relax and have a wonderful... More

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NY
1 review
5 of 5 stars Reviewed May 14, 2012

My take on our recent stay at The Westin Resort & Spa at the Royal Beach Club in Cancun 04/30 - 05/10/12. Forget the best hotel beach front, forget the delightful room within steps of the pool and the beach, forget the truly outstanding free breakfast each morning, forget the free drinks and eats each night outside under the palms,... More

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São Paulo
1 review
4 of 5 stars Reviewed May 13, 2012

The hotel was really good - the room was awesome, the structure was good (pools, bars), the restaurants had really nice food and the concierges and employees really careful. More

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New York City, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2012
2
people found this review helpful

If you prefer to be "away from it all" and enjoy a serene, beautiful, embracing setting when you vacation, then the Westin Cancun Resort & Spa would be an ideal location for you. This gem of a hotel is situated away from the hectic Cancun hotel zone, bar "Spring break" scene, and shopping malls. For my family, it was the... More

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Haydee Sanchez, Guest Relations Manager at Westin Resort & Spa Cancun, responded to this review
May 12, 2012

Thank you so much for sharing such a positive review! We are so glad that your past stay was so memorable and we look forward to be priviledged with your next visit to this beautiful beach resort in the near future! Replenish your spirit, More

Clements, California
Senior Contributor
32 reviews 32 reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 30, 2012
1
person found this review helpful

The Westin Resort & Spa Cancun is located near the south end of the tail of the Hotel Zone "7." You can snorkel just off the beach, especially if you go towards the rocky point (seen in the left background of the photo). The resort can be booked with an all-inclusive package, which is what I'd recommend if you stay... More

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See 15 more reviews by I-love-to-travel for Cancun

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Additional Information about Westin Resort & Spa Cancun

  • Westin Hotel Cancun
  • Westin Cancun
  • Westin Resort Spa Cancun
  • The Westin Resort Spa Cancun
  • Cancun Westin
Address: Blvd. Kukulcan Km 20, Cancun 77500, Mexico
Price Range: $$

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Westin Resort & Spa Cancun
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