Any problems we had, the staff acted like we must be idiots. I attribute this to the fact that they must be used to drunk people, as we saw many at the pool. For example, on the first day, one of our room keys did not work. Instead of saying, "I'm sorry about that, let me fix it" the concierge... More

We had all our cash stolen from our safe in our room and our childrens adjoining room as well. The rooms were locked and the safes were also locked. Hotel management treated us like criminals - searched our whole room to make sure we didn't take our own money and hide it. Then they said their employees are honest and... More

What a spectacular place! First of all, the grounds and location are stunning - Dreams Cancun is located on the shore point of Cancun and it’s surrounded on three sides by the ocean and the beach is literally steps away from most rooms. The rooms in the Preferred Club are gorgeous and when I booked our room I mentioned we... More

My husband and I stayed here for our honeymoon. We really enjoyed the beach. The water was rough everywhere but not at dreams. We also loved the Asian and best steak at the resturant in the back of the hotel.Buffet was blah. I have had better. Room service food 24/7 was awesome!!!!! we stayed in the jucizzi suites so that... More

Went with three other couples for a trip to Cancun. From what we read and were described, Dreams seemed like the right place for us. I was a little disappointed, but maybe I expected too much. The pool areas were not very big and the swim up bar was in the same pool where they played water volleyball, so I... More

This is our family's fourth visit to Dreams Cancun, and we enjoy the resort more each time we visit. We have a wide range of interests in our family of six. Our 20-something daughters love the beach, playing the games with the Entertainment staff, and going out to the nearby clubs at night. Our twin 5 year olds absolutely LOVE,... More

We can't say enough good things about the resort. From the moment we checked in, until the moment we left our trip was fantastic. We got to know the names of all the staff within a day, and they never forgot ours. We were never let down with the service. Always a smile, and a wave from the groundskeepers to... More

My wife, our 6 month old child and I stayed here last year and thought it was a nice stay. Our major issue was that we had problems with noise from the weddings EVERY night. If we didn't have a young child it wouldn't have been a problem., but we do. The location is the highlight as they are at... More

This was our first trip to Cancun and we were excited and at the same time did not know which resort to stay. Our main criteria was say close to the beach and have some fun stuff for kids. We have a 6 year old and 2 year old. In my opinion we picked the right resort to meet our... More