We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Ziva Cancun

Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Hyatt Ziva Cancun
Management photos View all
Browse nearby
Hyatt Ziva Cancun
Write a Review

3,768 reviews from our community

Traveler rating
    1,880
    1,065
    428
    205
    190
See reviews for
1,195
1,258
50
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (756)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (3768)
  • Mar-May only
    (1085)
  • Jun-Aug only
    (937)
  • Sep-Nov only
    (793)
  • Dec-Feb only
    (953)
All months
There are newer reviews for Hyatt Ziva Cancun
See the most recent reviews
Ephrata, PA
Reviewer
4 reviews 4 reviews
4 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 22, 2005

My husband and I have been going to the Camino Real, now Dreams, for the last thirteen years, often 2 x per year. We had been there last September (2004) when the renovations and changes for the all-inclusive were just beginning. We had a wonderful time, but were abit apprehensive about changes. We have always loved the hotel because of... More 

Was this review helpful? Yes 18
A TripAdvisor Member
4 of 5 stars Reviewed May 20, 2005

My sisiter and I stayed at Dreams Cancun for 4 nights in the beginning of May 2005. What a relaxing atmosphere! The staff was so willing to please that you could not help but to tip extra even though it says tips are included. I was in the service industy for 10 years and I know extra cash is appeciated... More 

Was this review helpful? Yes 16
A TripAdvisor Member
4 of 5 stars Reviewed May 18, 2005

My girlfriend and I vacationed at Dreams April 30 - May 7th and we absolutely loved it! We left our spouses at home so going to a safe place was very important to us. We felt very safe and comfortable at Dreams. The staff and the guests were extremely friendly, the food was great and the drinks wonderful. We never... More 

Was this review helpful? Yes 12
A TripAdvisor Member
4 of 5 stars Reviewed May 16, 2005

My husband and I were there from 5-9 May, 2005 and we loved it. I was looking for a resort that offered a relaxed atmosphere, but that was near enough night action and stores to walk to. DREAMS is just that. The resort is at the corner of the '7' (Cancun is shaped like a 7), so the ocean is... More 

Was this review helpful? Yes 10
A TripAdvisor Member
2 of 5 stars Reviewed May 16, 2005

Dream? Perhaps a nightmare. We were in a room in the older building facing the lagoon so we didn't get to hear anything when we opened our door except their working on the swimming pool. Did I mention that the swimming pool was closed for renovations? They worked on it or around it most of the day and into the... More 

Was this review helpful? Yes 7
A TripAdvisor Member
3 of 5 stars Reviewed May 16, 2005

Just returned from a week at Dreams Hotel. After reading the terrific reviews on Dreams, I was very surprised and disappointed with this property. I have stayed at 6 other hotels in Cancun previously and therefore have those for comparison. When we got to our room, the in-room safe would shock you when you touched it so they changed us... More 

Was this review helpful? Yes 15
A TripAdvisor Member
1 of 5 stars Reviewed May 15, 2005

got back 5/10 from an APPLE 6 apple steal in Cancun.My wife and I are in our 50's and have been going to Cancun for 20 years.We were assigned Dreams as our hotel,now'the rest of the bad news...this place is one of the older hotels with a new coat of paint.Afer check in we stayed about an hour before we... More 

Was this review helpful? Yes 15
A TripAdvisor Member
5 of 5 stars Reviewed May 13, 2005

We were three Mom's that went for Mother's day. Four days and three nights in paradise, the best present a family could give to a mom. All we did was enjoy Beautiful weather,EAT, and Laugh. It was so relaxing and stress-free. The employees provided excellent service at all times. And you know how demanding mom's are at times.I would recommend... More 

Was this review helpful? Yes 9
A TripAdvisor Member
5 of 5 stars Reviewed May 12, 2005

The Dreams is wonderful.....upon arrival we were greated with champagne. We arrived at 9:00a.m. and our room was already waiting for us to enjoy. It had a breath taking view of the ocean. Beach area was great. Especially near the sea side grill. Sea side grill had the best food at the resort but no real complaints about any of... More 

Was this review helpful? Yes 11
Oak Forest,Illinois
Reviewer
3 reviews 3 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 11, 2005

I vacationed at Dreams the week of 4/24/05-5/01/05 and had a very good time. This was the sixth time that i vacationed at this property, the previous five vacations the hotel being called Camino Real. On the previous trips Camino Real was European Plan and this had been my preferance always since it afforded us the options of dining wherever... More 

Was this review helpful? Yes 10
Questions? Get answers from hotel staff and past guests. Ask a question

4,546 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4164)
Viewed
Room/suite (533)
Viewed
Pool/beach area (750)
Viewed
Hotel & grounds (816)
Viewed
View from room (337)
Viewed
Dining (246)
Viewed
Family/play areas (27)
Viewed
Bathroom (46)
Viewed
Business center/function rooms (44)
Viewed
2:38
Videos (9)
Viewed
Other (1356)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (355)
Viewed
Amenities (37)
Viewed
Beach (13)
Viewed
Deluxe Dolphin and Ocean View Room (26)
Viewed
Deluxe Dolphin Front Room (19)
Viewed
Deluxe Room (34)
Viewed
Master One Bedroom Suite (31)
Viewed
Restaurants and Bars (46)
Viewed
The Hotel (75)
Viewed
The Preferred Club Jacuzzi Master One Bedroom Suite at the Dreams Cancun Resort (28)
Viewed
The Preferred Club Jacuzzi Master Two Bedroom Suite (46)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Room/suite (2)
Viewed
Pool/beach area (3)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question