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Dreams Cancun Resort & Spa

4.0 of 5
Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico
Hotel amenities
Ranked #32 of 170 hotels in Cancun
4.0 of 5 stars 2276 Reviews
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2,276 reviews from our community

What travelers say about this hotel
  • Room service(68)
  • World cafe(46)
  • Very good(45)
  • Great time(33)
  • Dolphin pool(26)
  • Ocean views(24)
  • Kid Club(22)
  • Pyramid buildings(21)
  • Friendly and helpful(11)
  • Would highly recommend(7)
Traveler rating
    1,155
    641
    240
    122
    118
Only show reviews for Family (580) | Couples (766) | Business (27)
Date Rating
Toby A
Toronto, Canada
1 review
11 helpful votes
4 of 5 stars Reviewed January 24, 2012
11
people found this review helpful

I was at Dreams Cancun and caution readers that “NaturePhotoPro”’s review is somewhat overstated, particularly where she states there were 18 weddings in 8 days….we were there at the same time, (one floor below) and witnessed 8 weddings during the 2 delightful weeks (Jan 7 --22) we stayed. Further, the only day(s) wedding receptions were in the tower ‘lobby’ were... More

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Solaris1
NY
Reviewer
4 reviews
7 helpful votes
5 of 5 stars Reviewed January 24, 2012
5
people found this review helpful

We stayed at Dreams, Cancun from Jan 7th- Jan 14th. We arrived at Cancun airport, collected our luggage, went through customs and were on our way to our resort in about an hours time. We arrived at the hotel and all five parties were checked in very fast. We each had Ocean View rooms on the 3rd floor in the... More

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Jaime D
Phillipsburg, NJ
Reviewer
3 reviews
9 helpful votes
3 of 5 stars Reviewed January 24, 2012
1
person found this review helpful

I really enjoyed my stay at Dreams Cancun. The rooms were not as pretty in person as they looked on-line but for the price it was fine. The food was very good at each restauraunt and room service was available anytime. The pool was small though and you had to reserve a seat early in the morning but that is... More

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Tammy T
Dexter, Missouri
1 review
4 helpful votes
4 of 5 stars Reviewed January 24, 2012
4
people found this review helpful

We have been to Cancun several times and have stayed in several different resorts. My husband and I go every January with another coupIe. I always do research and read the reviews. We chose Dreams Cancun for many reasons. Price was a big factor in our decision. Who doesn't want to get the most for their money? We arrived in... More

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Father_On_Holiday
UK
Senior Reviewer
7 reviews
38 helpful votes
4 of 5 stars Reviewed January 23, 2012
9
people found this review helpful

Just returned from 14 nights and my wife, my six year old daughter and I had a great time Almost nowhere is perfect so I'll try and identify the things we enjoyed and also the not so good parts - none were a really big issue to us but if it might make or break the holiday for you at... More

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lperez2500
Belleville, New Jersey
1 review
2 helpful votes
3 of 5 stars Reviewed January 23, 2012
2
people found this review helpful

I went to Dreams Cancun for a close friends wedding in which I was a bridesmaid. This poor couple struggled so much with the resorts wedding advisors which constantly promised things and never came through. When you hear Dreams you automatically have high expectations but this time they were not met. The drinks were watered down, the food was so-so... More

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jjw14
Manalapan, New Jersey
Reviewer
3 reviews
2 helpful votes
4 of 5 stars Reviewed January 23, 2012
2
people found this review helpful

Stayed for seven days and had a great time. Food at all the restaurants was great, Paloma Bonita Restaurant was superb. There is also a Mariachi band going table to table at night in Paloma Bonita. Staff were friendly and courteous. The entertainment on the property was great. There was always some sort of entertainment activity going on every day,... More

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nursemary10
usa
Reviewer
4 reviews
12 helpful votes
5 of 5 stars Reviewed January 22, 2012
5
people found this review helpful

Wonderful food, great drinks, awesome staff! Bathrooms, drinks, and food strategically placed around the resort. Bartenders will "up" the drinks if you want them stronger, you just have to ask them. Ask for the "Wilma" if you want a STRONG fruity, not so sweet drink. We stayed at the tower on the 9th floor for an awesome ocean view but... More

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can688
Montreal, Canada
1 review
1 helpful vote
3 of 5 stars Reviewed January 22, 2012
1
person found this review helpful

Hotel was alright (4 star) Room was clean but the bed smelled like sweat and pillows we're dirty, ac did not go under 70 and when we asked to get it fixed (4 days in a row) no one came...mini bar had like 4-5 drinks/day with just two little beer.Food was a 5 on 10, room service was not good... More

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NaturePhotoPro
New York City, New York
1 review
14 helpful votes
1 of 5 stars Reviewed January 21, 2012
14
people found this review helpful

I had already stayed at Dreams in Puerto Vallarta twice in the last calendar year, so when my boyfriend told me he was taking me away for my birthday, we decided to try Dreams Cancun since the flight was short (we were coming from NYC) & since we enjoyed our experiences at Dreams P.V. so much. We purchased an oceanfront... More

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DreamsEconcierge, Nadia Gouveia, E Concierge & Social Media at Dreams Cancun Resort & Spa, responded to this review
January 24, 2012

Dear Guest, We would first like to thank you for choosing to stay with us at Dreams Cancun, but just as importantly, we are very sorry and deeply concerned regarding the negative experiences that you had while staying at our property. We are greatly appreciative of your comments and see many opportunities for improvement from your review, and I hope... More

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Dreams Cancun Resort & Spa Also Known As

  • Dreams Cancun
  • Dreams Cancun Resort Spa
  • Dreams Resort Cancun
  • Dreams Cancun Resort
  • Dreams Hotel Cancun
  • Dreams Resort
  • Dreams Cancun Hotel
  • Dreams Resort Spa
  • Camino Real Cancun
Address: Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico

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