We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Ziva Cancun

Hotel website
Hotel deals
Punta Cancun s/n | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
Special Offer
55% off + 5th night free
4 people have started booking this hotel
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hyatt Ziva Cancun
View Map
Add Photo Write a Review

306 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Hyatt Ziva Cancun
See the most recent reviews
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I could not say enough of the pleasantries associated with this great resort. The scenery and rooms were amazing. The service was spectacular especially at the restaurant, El Habanero. The food was amazing and delicious. The service was phenomenal especially with our hostess - Karla Gonzalez. Her customer service and attention to our table was spot on and I could... More 

Helpful?
1 Thank 5CarloS16
HyattZivaCancun, Director General at Hyatt Ziva Cancun, responded to this review

Dear 5CarloS16: Thank you for providing us your feedback, I´m happy to learn you had a wonderful experience during your resent stay at Hyatt Ziva Cancun. We, at Hyatt Ziva Cancun look forward to welcoming you again in the near future. Sincerely, with a Service from the Heart, I remain. Yours, Alexandre de Brouwer More 

Mississippi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Loved this place. Rooms were immaculate, staff was great, food was good. The lay-out of this place was beautiful and spacious. Wonderful beaches. Will definitely be going back. The gym was nice. Superbowl party was a blast all day.

Helpful?
1 Thank Gloria R
HyattZivaCancun, Director General at Hyatt Ziva Cancun, responded to this review

Dear Gloria R: Thank you for your wonderful comments. They have been shared with all staff; who wholeheartedly thank you for your time and hope to see you again in the nearly future! Service from the Heart Alexandre de Brouwer More 

Centennial, Colorado
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we had a ground level room on the north side of hotel that was approximately 20 yards from the ocean (rocky side). Room was great, Shower was fantastic, could have a party in their. Bed was very comfortable. Had 8 resturaunts. Fabulous stay. Big shout out to David and Sylvestre, ours waiter at the buffet, Edgar and Christian introduced us... More 

Helpful?
2 Thank gene d
HyattZivaCancun, Director General at Hyatt Ziva Cancun, responded to this review

Dear Gene d: Thank you for providing us your feedback, I´m happy to learn you had a wonderful experience during your resent stay at Hyatt Ziva Cancun. Your wonderful comments and congratulations to Edgar, Christian, David and Silvestre have been share with them and they all wholeheartedly and look forward to welcoming you again. With my sincere thanks for your... More 

Hebron, Connecticut
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Hyatt Ziva totally rocked it!!! Beautiful. The staff was so attentive to your every need. Rooms were immaculate. Can't even complain about the food (I always know that you do not get the caliber you do at home) but everything was a great. They put on a fantastic superbowl show; they set up big screen TV's, gave out superbowl tee-shirts... More 

Helpful?
2 Thank Nancy W
HyattZivaCancun, Director General at Hyatt Ziva Cancun, responded to this review

Dear Nancy W: Thank you for providing us your feedback, I´m happy to learn you had a wonderful experience during your resent stay at Hyatt Ziva Cancun and we are glad you spend a good time as well during the Superbowl. Your congratulations to Julio, DickMann and Lucio have been given and they are motivated and ready to have you... More 

Vancouver
Level Contributor
113 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had been avoiding Cancun for the last few years. As some of the resorts are packed together so tight you can't breathe. The new Hyatt Ziva (former dreams) was a pleasant surprise!!! It's location on the tip of the Cancun strip gives you lots of room to spread out. You have two beach's, some places to snorkel, two pool areas... More 

Helpful?
1 Thank OgreYVR
United States
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Excellent place to stay. high end drinks beautiful scenery very friendly staff specially person name Giselle.There are lot of restaurant to choose from. The rooms are very clean. The decor is different the any other hotel.

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank Renu A V
Southampton Parish, Bermuda
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The location of this resort is absolutely stunning. The staff are extremely friendly and willing to assist you with anything. This resort has something for everyone. Definitely a great choice for an all inclusive resort.

Helpful?
4 Thank Charlicia H
HyattZivaCancun, Director General at Hyatt Ziva Cancun, responded to this review

Dear Charlicia H: Thank you for your wonderful comments. Which they have been shared with all staff; who wholeheartedly thank you for your time and hope to see you again in the nearly future!! Service from the Heart Alexandre de Brouwer More 

Ottawa, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I traveled with my family - however, we all love to party! We went out all the time (coco bongo's, senor frogs) , went shopping (La Isla, Plaza Los Americanos, local markets). This is a great place for every age! Its so big and there are areas that are pretty much adult only (rooftop pool is recommended) The lobby and... More 

Helpful?
6 Thank felicia2091
Questions? Get answers from hotel staff and past guests. Ask a question

445 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (435)
Viewed
Dining (76)
Viewed
Family/play areas (11)
Viewed
Pool/beach area (68)
Viewed
Bathroom (3)
Viewed
View from room (20)
Viewed
Hotel & grounds (46)
Viewed
Room/suite (30)
Viewed
Business center/function rooms (1)
Viewed
2:38
Videos (9)
Viewed
Other (171)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (1)
Viewed
Family/play areas (1)
Viewed
Dining (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Cancun hotels
0.1 mi away
Krystal Grand Punta Cancun
1.5 mi away
Hyatt Zilara Cancun
Hyatt Zilara Cancun
#3 of 180 in Cancun
4.5 of 5 stars 2,892 reviews
2.4 mi away
Live Aqua Cancun All Inclusive
Show Prices
Show Prices
Show Prices
0.2 mi away
Grand Fiesta Americana Coral Beach Cancun
0.7 mi away
Dreams Sands Cancun Resort & Spa
1.0 mi away
Le Blanc Spa Resort
Le Blanc Spa Resort
#1 of 180 in Cancun
5.0 of 5 stars 4,671 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay