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Hyatt Ziva Cancun

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Punta Cancun s/n | Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
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1 room 1 adult
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Hyatt Ziva Cancun
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266 Reviews from our TripAdvisor Community

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

We had the best vacation at the Hyatt ziva in Cancún. The staff was amazingly helpful. That is true for: Francisco , the bellboy, Pedro, at the pool, Ramón in the trade winds restaurant. There were so many helpful and great people on staff that it's hard to list all. I would totally recommend this hotel. It was immaculate and... More 

Helpful?
Thank Sue G
New York
2 reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I travelled with a party of 10 and had a great time. Rooms: We were very pleased with the room and we chose not to upgrade our rooms (upgrade to club room would have cost $150 extra per room per night). Our room had an awesome rain shower, double bed, large tv, and balcony overlooking either the ocean or the... More 

Helpful?
1 Thank park311327
New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

I stayed at hyatt Ziva last week for 4 nights. The resort is very modern, beautiful large rooms amazing shower, sheets and lots of little details. This hotel has a mix of mostly couples or adults groups and some families. There are plenty of adults only spaces and the kids were not a real issue. Furniture are very modern and... More 

Helpful?
Thank Avi g
Chicago, IL
2 reviews
5 of 5 stars Reviewed yesterday NEW

We went for our ten year anniversary and it was the first time we have done an all-inclusive resort. We don't have anything to compare it to, but it was a great experience, friendly staff, great food and drinks I've never heard of before. Everyone was really kind and accommodating, from when we arrived to when we left, we never... More 

Helpful?
Thank det_riot79
Salt Lake City, Utah
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed yesterday NEW

My husband and I stayed at Hyatt Ziva Cancun Point Jan 30-Feb 6. We had such a wonderful time! We visit Cancun regularly and have stayed at various resorts over the years. Hyatt Ziva definitely tops our list for one of the best resorts! There are three towers with rooms – we were in the Premium Tower. Check in was... More 

Helpful?
1 Thank MaZumba45
Westminster, Maryland
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We love Cancun but have been disappointed in the past with all-inclusives. Not so with the Hyatt Ziva. The property is practically new, opened 11/15, rooms are spacious, clean and comfortable, pool areas immaculate and well staffed, nightly entertainment was well planned and an enjoyable extra. The beach area is small compared to some others but plenty of lounge chairs... More 

Helpful?
Thank ppennee
Minnesota
1 review
4 of 5 stars Reviewed yesterday NEW

Just came back from a 5 days stay at Ziva Hyatt in Cancun. It is a brand new one which is the main reason we chose it. The property is beautiful. The staff is top notch. They all speak perfect English too which is a plus for non-Spanish speakers like us. Beautiful pools and beaches. Even though our stay was... More 

Helpful?
Thank MInnesotatraveler8
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Hyatt Ziva is a hotel, resort that others need to follow. It's common areas, restaurants, rooms and most important it's people have set the bar very high. The staff must be given the highest compliments and to whoever trained them because they are outstanding in every way. The only thing they couldn't control was the weather! That was the only... More 

Helpful?
Thank bzaita
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

When booking the holiday, I looked at many hotels in the Cancun area. The hotel is the most important element to me when booking a rest & relaxation holiday. When we arrived at the Hyatt Ziva, I knew that our stay was going to be amazing. The hotel looked classy & immaculate. The service and experience throughout our stay backed... More 

Helpful?
1 Thank Preetesh P
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