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Hyatt Ziva Cancun

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Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico (Formerly Dreams Cancun Resort & Spa)
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1 room 1 guest
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Hyatt Ziva Cancun
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3,775 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and stayed at the previously named "dreams resort". I was sad to see it closed but I'm very excited to see what Hyatt brings to the table. Although dated, Dreams was a lovely, nice sized resort. It was kept as up to date as much as possible and immaculately clean. The staff was excellent and the food was... More 

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London
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8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in Cancun for a hen week I'm march 2012 was a great hotel we didn't stay all inclusive as we were out alot of the time but had an amazing stay hotel is clean and had great facilities . Can't complain as is in a central location near a shops and clubs and restaurant . This is my second... More 

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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2015

This is an amassing place. I am planning to go this year again. If you have children, this is the best place to go. It have a superb kid's club. This was the very best hotel. People so sweet. Close to everything Stayed august 2014.

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 1, 2015 via mobile

We have stayed here the past 4 years. We are planning to come again this summer and were hoping to stay here...hoping its the same or better with the new ownership. We will have to stay somewhere elae this year as the new hotel wont be completed. ..crossing our fingers. .we will be staying here 2016. This was the very... More 

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Sydney, Australia
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed April 13, 2015 via mobile

For our first trip to Cancun, dreams was a perfect match. Upgraded at check in to a club room which had its own pool area and lounge area. Fantastic staff (especially at the pool bar). Was really surprised with the quality of the food being an all inclusive deal,especially at the Asian restaurant, sooo good. Cant wait to go back.

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Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 31, 2015

I stayed at Dreams Cancun three times over the last five years. It was a fantastic experience. The staff, grounds, and food were all excellent. Good luck to the new ownership, you have some high expectations to live up to!

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Philadelphia, Pennsylvania
Level Contributor
28 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 337 helpful votes
5 of 5 stars Reviewed February 1, 2015 via mobile

I have stayed at Dreams Cancun 10 times since 2007! Overall I been to Cancun 15 times and by far, hands down this was the best resort I have ever stayed at! Prime location just a 5 minute walk to the Club zone and shopping. I can say I was on a first name basis with plenty of the staff... More 

Was this review helpful? Yes 9
Toronto
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10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed January 10, 2015

Stayed when it was Dreams Cancun. Corner suite w/ balcony jaccuzzi. Ocean/ Dolphin view was amazing! Food was great!. Entertainment could have been better. Beach was beautiful. Nightlife and shopping very close by. Great time!

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1 review
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 12, 2014

Everything was perfect!! Very attentive staff, clean rooms and always have on hand what is needed. Really enjoyed the stay, delicious food and very entertaining night as we return. Thank you Dreams Cancun

Was this review helpful? Yes 9
Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed August 5, 2014 via mobile

I stayed 5 times in Dreams Cancun since 2007. I wrote a review before about Dreams, and I said that the rooms need renovation, but I was not expecting this. I tried different hotels in Cancun and DR, but never seen a hotel that beats Dreams Cancun(Hayett Ziva) when it comes to food or the awesome beach it had. My... More 

Was this review helpful? Yes 18
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