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All 175 Cancun hotels

Dreams Cancun Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico
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Ranked #47 of 175 hotels in Cancun
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
suestew2014 Concord, Ohio
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3,737 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Concord, Ohio
1 review
4 of 5 stars Reviewed 2 days ago NEW

My daughter and I just returned from a wonderful trip to Dreams Cancun. The location is hands down the best location on Cancun. Our view from the towers was simply incredible. I loved the walk along the edge of the property. The colors of the water from this resort are so beautiful because you see the deep blue water along... More

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Cherry Hill, New Jersey
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I stayed at Dreams from April 10th to the 17th 2014.Our room over looked the dolphins with an ocean view.What a lovely resort.Surprised it is closing.We thought it was still in good shape and well cared for.Staff was still painting and repairing while we were there.Enough said about that,anyway,we had a great time.We stayed on the beach... More

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San Francisco, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

I would like to personally thank Teliza, Rossy, Adry and Abby at kids club in Dreams Hotel for making my children feel like they had the best vacation possible, My 5 year old son never wanted to leave kids club and my 11 year old just love all the activities. Ladies, thank you again for making our trip to Cancun... More

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DreamsEconcierge, Sales & Social Media Coordinator at Dreams Cancun Resort & Spa, responded to this review

Dear Shanena, We are delighted to know that you and your family had enjoyed your stay with us. We are also pleased to know that Teliza, Rossy, Adry and Abbyhad contributed on making your children feel very happy during they stay at the Explores Club. It was a pleasure for all of us to be able to host you home.... More

Powerview - Pine Falls, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The rooms were nice, the housekeeping staff friendly and did the turndown service, very clean the facilities the waiters at the restaurant were really nice and friendly, The dolphins were beautiful was disappointed that even as a guest there you couldn't get a discount on the dolphins, The Ocean Restaurant there was by far the best, The staff were great... More

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DreamsEconcierge, Sales & Social Media Coordinator at Dreams Cancun Resort & Spa, responded to this review

Dear luchei, Thank you for your valuable feedback regarding your recent visit to our resort. We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious comments about our hotel services and associates. Warm regards, Guillermo Graziano Social Media Coordinator econcierge.drecu@dreamsresorts.com Dreams Cancun Resort & Spa More

Toronto, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had such a wonderful time at this resort specially with the entertainers (Charlie, Felix, Luis, Rafael and Kenya) Never a dull moment with any of them!! way to go guys, keep up the good work!! Food was very good and clean rooms. We must add the night staff at the Rendevouz Lounge, very friendly and excellent customer service! Very... More

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DreamsEconcierge, Sales & Social Media Coordinator at Dreams Cancun Resort & Spa, responded to this review

Dear CarlaA280, We appreciate you have taken the time to share our experience with us. Your comments encourage us to maintain the high level of service that our guests expect and deserve. In other hand, we are pleased to know that Charlie, Felix, Luis, Rafael and Kenya had provided you exceptional service. Your comments will reach them as well. We... More

Philadelphia, Pennsylvania, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Just returned from a week at Dreams Cancun at it was fantastic. You would never know that they were closing, the staff and service was excellent. Our check-in was quick and our room was ready when we arrived at 11 AM. We stayed in the dolphin/ ocean view room that was clean and comfortable and the whole family loved the... More

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DreamsEconcierge, Sales & Social Media Coordinator at Dreams Cancun Resort & Spa, responded to this review

Dear Jodi A, We would like to thank you for taking the time to write on Trip Advisor about your experience regarding your recent visit to Dreams Cancun, and also for the good comments about our service and hotel facilities. We were delighted to read that you enjoyed your stay and wish to thank you very much for your gracious... More

Garden City, Kansas
1 review
4 of 5 stars Reviewed 1 week ago

I have stayed at this resort 2 times. Once in 2006 and the last visit in 2013. My first visit blew me away because I had never been to somewhere so beautiful. The water is just that perfect blue/green that you see in magazines. As the years have gone by the beach is receding on the main side, so that... More

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DreamsEconcierge, Sales & Social Media Coordinator at Dreams Cancun Resort & Spa, responded to this review

Dear JBBurgardt, We would like to thank you for taking the time to write on Trip Advisor about your experience regarding your recent visit to Dreams Cancun, and also for the good comments about our service and hotel facilities. Hopefully we may welcome you back soon for another trip to our resort. Cordially, Guillermo Graziano Social Media Coordinator econcierge.drecu@dreamsresorts.com Dreams... More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed in this resort in April 2014 for five days. The weather as typical --- windy and some rain --- although there was enough sun too. First, the good it's. Our room was pleasant and most importantly, due to the thick walls virtually soundproof apart from the sound of the high winds. Second, the staff are friendly and largely... More

Was this review helpful? Yes 3
DreamsEconcierge, Sales & Social Media Coordinator at Dreams Cancun Resort & Spa, responded to this review

Dear Windy D, Thank you for taking your valuable time to share your feedback with us. We regret to know that the food of our resort did not meet your expectations. We always appreciate our guests feedback since these allow us to improve our service levels to offer you an enjoyable experience. We would like to advise you that the... More

Massachusetts
Reviewer
5 reviews 5 reviews
5 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just returned this evening from a very nice vacation @ Dreams Cancun. Let's start off with check in - very smooth with our room being available upon arrival even though our flight got in early. We were brought cool face cloths and welcome drinks & then we were helped to our room with our luggage. Yes, the rooms do... More

Was this review helpful? Yes 4
DreamsEconcierge, Sales & Social Media Coordinator at Dreams Cancun Resort & Spa, responded to this review

Dear tammy_0179 Thank you for taking the time to write your comments on Trip Advisor about your stay with us. Your remarks are very much appreciated as they help us to improve our service, and our product. We hope to have the honor of welcoming you back to our resorts, allowing us the opportunity of providing you a truly wonderful... More

Calgary, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

We Really enjoyed our stay at Dreams. The staff were all friendly and helpful. We especially loved the kids club. We had 2 daughters go there almost every day and on the last day our 7 year old was so sad that that she would not she the women from the kids club again. It was so hard to say... More

Was this review helpful? Yes
DreamsEconcierge, Sales & Social Media Coordinator at Dreams Cancun Resort & Spa, responded to this review

Dear Barb M, We appreciate your comments regarding you stay at Dreams Cancun. We are looking forward to welcoming you in a near future and provide you with the high level of service we are recognized for and make your stay a memorable one. Warm regards, Guillermo Graziano Sales & Social Media Coordinator econcierge.drecu@dreamsresorts.com Dreams Cancun Resort & Spa More

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Hotel Summarization (Beta)

What travelers say

  • Entertainment staff(56)
  • World cafe(45)
  • Room service(45)
  • Great time(39)
  • Very nice(30)
  • Ocean views(23)
  • Dolphin pool(10)
  • Kid Club(10)
  • Pyramid buildings(7)
  • Friendly and helpful(6)

Additional Information about Dreams Cancun Resort & Spa

Address: Punta Cancun s/n, Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Romantic Hotel in Cancun
#34 Luxury Hotel in Cancun
#36 Family Hotel in Cancun
#36 Top resorts Hotel in Cancun
#39 On the Beach Hotel in Cancun
#47 Business Hotel in Cancun
#47 Spa Hotel in Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Dreams Cancun Resort & Spa 4*
Official Description (provided by the hotel):
The sophisticated readers of Condé Nast Traveler magazine named Dreams Cancun one of the Top Ten Resorts in Mexico. Travel industry publication TravelAge West also honored Dreams Cancun with its prestigious Wave Award, naming it Best All-Inclusive Resort, Mexico. Rave reviews plus Unlimited-Luxury® — both excellent indications that things are very special here.Cancun is a friendly and bustling city voted as the #9 Best Destination in the Caribbean and Mexico for the TripAdvisor Traveler's Choice Awards. Yet within our lush 7.1 oceanfront acres, you will be serenely tucked away. One reason is our one-of-a-kind location. Here at the most eastern tip of Mexico, you are surrounded on three sides by the beauty of the azure Caribbean Sea — the only resort in Cancun with this remarkable location. ... more   less 
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Also Known As:
Dreams Cancun
Dreams Cancun Resort Spa
Dreams Resort Cancun
Dreams Cancun Resort
Dreams Hotel Cancun
Dreams Resort
Dreams Cancun Hotel
Dreams Resort Spa
Camino Real Cancun

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