We stayed from Dec 26th, 2011- through Jan 7th, 2012 Arrival: When we arrived our room was not ready, it took 3.5 hours for us to finally get into our room. First the room was to be on the second floor and I made it very clear that we were not going to take a room below the 4th floor... More

If you’re looking for a mid-sized all-inclusive with outstanding service, beautiful grounds and pools, a gorgeous beach and fantastic restaurants, all at a great value, I would highly recommend the Fiesta Americana Condesa. My wife and I returned from a 7 night stay (Jan. 1-7) and chose this resort based on the great reviews here and the price (under $1,000).... More

My wife and I travel the world and are not new to staying either at AIs or at other international hotels. Stayed Jan. 4-8. This doesn't scratch the surface, but this is what I wrote to them when they just asked me to fill out a survey a few minutes ago. I had to go to the front desk four... More

My family and I recently stayed at the FA Condesa for New Years Eve and we returned Jan 7, 2012. We had a wonderful time! The New Years Eve party that they put on by the pool that evening was a lot of fun and very organized! Dancing, drinks and party favors for everyone! The service there is incredible. The... More

Great and quiet place with nice breakfast and wonderful sea view,the service of our bedroom was good they fix the bed 2 times and let on top the pillow chocolate who make your night more sweet, close to shopping mall ,bus station,and centre of cancun really I love and enjoy my beautiful days there I will be back !!!! More

My husband and I stayed at FA Condesa over the New Year’s holiday (Dec. 29 to Jan. 4). We had the best time! Much of it had to do with the helpful reviews and tips posted by TripAdvisor members who’ve stayed at this resort. Check-in: When we checked in, I asked for 1) a room on a high floor so... More

We went for Christmas 2011. Weve stayed at a few Fiesta Americana Hotels and this one was NOT up to par with the rest! Food was "ok" service was "ok". The hotel overall was just "ok". Their pricing is fair for the value but if your looking for a great hotel this isnt for you. More

A group of 4 ladies in our early 40's travelled to the FACC in November for a week. We had an amazing time, and were very impressed with the quality of the food and beverages. The beach service for food and drinks was exceptional, and tips much appreciated but not expected. We had 2 rooms, and emailed ahead to request... More

Great service from day one. When checking in, we asked if it's possible to get a room upgrade and although they were fully booked, he tired to look for the best room in the superior garden view as that was our original booking. He gave us a room at the Sunset Tower on the 7th floor with partial ocean view.... More