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All 174 Cancun hotels

Fiesta Americana Condesa Cancun All Inclusive

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
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Ranked #7 of 174 hotels in Cancun
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3,984 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,014)
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Penticton, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

It was a tough decision whether or not to post a review on here as there were only a few things we liked about Fiesta AC. We felt the price point was quite high but because of the great reviews and good rating we booked 14 days here. We went with 2 other couples in Apr 2014. ROOMS • 2... More

Was this review helpful? Yes 1
Newburgh, New York
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What I can say about this hotel it's that is my second time there and it was better then ever we celebrate my husbands birthday and our18th anniversary and they make us feel so special from day one. I can thank enough to all the guys from restaurants the chef from each restaurant in hotel make a special meal just... More

Was this review helpful? Yes 4
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was skeptical of the all inclusive at the beginning but I think it is well worth it now! And the restaurants were fantastic, we had a 3 course meal every night and there is so much variety for each meal, even the drinks in the mini bar are included! The swim up bar is awesome and the bar tenders... More

Was this review helpful? Yes 3
Chalgrove, United Kingdom
Top Contributor
85 reviews 85 reviews
43 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I have to add a caveat to this review, as all aspects are based on my preferences and as such reflect my opinion only. This was the first time my friend and I had ever stayed at an all-inclusive, however as my friend wanted to try it, we thought it made sense to try it in Mexico as neither of... More

Was this review helpful? Yes 1
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for taking your time to share with all of us this review, we truly appreciate all the positive remarks about our resort and especially about the service. Although many travelers find Fiesta Americana Condesa Cancun to be a great place with excellent food options and facilities, I do understand that the concept of our hotel does... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

we had a great time at FAC in cancun --visit from august 8-13 -- our second visit to the resort in 2 yrs -- staff was very friendly - Claudio(pool) and Ceaser (front desk) were great -- the staff was very friendly and we had a great time. Only issue we as was with travelocity who made an error on... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I've been to Mexico multiple times... Went in June with my mom and sister had the best time ever! We upgraded to an ocean front which was amazing and worth every penny! The staff was truly amazing we never had an empty glass... Please tip these servers the great job and their hard work is worth every penny!! The food... More

Was this review helpful? Yes 3
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for sharing your review, it's our pleasure to know that we met your expectations with the quality of the food and our outstanding service. We are looking forward to your next visit, do not hesitate to contact us for any pre-arrival arrangement. Best regards, Pilar Tapia General Manager More

Salt Lake City, Utah
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel 3 years ago and were a little hesitant that it would not be up to par again. We were wrong. The rooms are becoming a little dated and are in need for an updated, but I noticed the hotel was painting the lobby while we were there. The food is still fantastic. They change their... More

Was this review helpful? Yes 7
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you for sharing your experience, we highly value your loyalty as a returning guest, it’s always nice to know we have met your expectations with the quality of the food and our outstanding service. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day. Thank... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister and i stayed here from Aug 13-20..we found this hotel to be exceptionally clean and welcoming.The variety of food served each night was delicious! The staff all around were friendly and catered to us. The beds in the room were extremely comfortable...felt like sleeping on a cloud. I suggest that they should include more entertainment at night and... More

Was this review helpful? Yes 4
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you for sharing your experience, it’s always nice to know we have met your expectations with the quality of the food and our outstanding service. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and to improve every day. Thank you for your recommendations, we will be looking forward... More

Lansing, Michigan, United States
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying at the Fiesta Americana Condesa Cancun was a very good experience. The facilities are lovely. I have been told they are 'dated', I disagree. They are not the latest steel, concrete, and glass, that would deny the history and personality of the area. The structures are of lovely architecture, carefully cared for and maintained. the gardens and atrium are... More

Was this review helpful? Yes 6
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for sharing your review, which contributes greatly to our improvement. I’m very glad to know that your stay with us resulted in such a pleasurable and memorable vacation. I'm very grateful for your comments about the work of our staff; let me assure you that this kind of recognition has a very special meaning to us... More

New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in was pretty easy. We arrived at 2pm room was not ready so we went to eat, (awesome fish tacos) most of the food was prewtty good but there were times the staff seeemed overwhelmed. At the evening outdoor grill one night it was fantastic the next we were served undercooked chicken and steak. We tried all the resteraunts... More

Was this review helpful? Yes 3
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for taking your time to share with all of us this review. I regret you weren't pleased with your stay, and that the resort didn't live up to your expectations. I assure you that the circumstances you described are not typical with the high standards that we strive to provide, one of our main objectives is... More

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Hotel Summarization (Beta)

What travelers say

  • Fish tacos(81)
  • Italian restaurant(61)
  • Lobby bar(29)
  • Room service(24)
  • Very nice(23)
  • Ocean views(14)
  • Breakfast buffet(14)
  • Pool bar(13)
  • Great time(13)
  • Pool area(12)

Additional Information about Fiesta Americana Condesa Cancun All Inclusive

Address: Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fiesta Americana Condesa Cancun All Inclusive 4*
Reservation Options:
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Also Known As:
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Cancun
Cancun Fiesta Americana Resort
Fiesta Americana Condessa Cancun

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Cancun #5 Spa Hotel in Cancun #7 Top resorts Hotel in Cancun #7 On the Beach Hotel in Cancun #7 Luxury Hotel in Cancun #8 Romantic Hotel in Cancun #12 Business Hotel in Cancun
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Number of rooms
502

Questions & Answers

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Questions? Get answers from Fiesta Americana Condesa Cancun All Inclusive staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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