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Fiesta Americana Condesa Cancun All Inclusive

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Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
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Fiesta Americana Condesa Cancun All Inclusive
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Fiesta Americana Condesa Cancun All Inclusive
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4,977 reviews from our community

Traveler rating
    3,106
    1,337
    338
    125
    71
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1,493
1,852
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bronx, New York
1 review
5 of 5 stars Reviewed yesterday NEW

From the moment we checked into the hotel we had a fabulous time. Drinks were great, there was a very large selection for food. Staff was very attentive. Jacquiie is amazing, From zumba to pool aerobics and night life. She made sure we had a good time. I will definitely return with my family. Rooms were cleaned twice a day.(loved... More 

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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed a week in May at the FACC. We truly enjoyed our stay here and appreciated all the folk that contributed on TA that helped to make our trip memorable. The staffs at FACC are great! They are accommodating and go out of their way to ensure that you’re having a great time while on vacation.... More 

Was this review helpful? Yes 4
Toledo, Ohio
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The pleasant and overwhelming service of this stay was the top highlight. Our Rep. Pao Ramirez kept touch with us frequently to make sure all was going well. She offered us many options of ways to enjoy ourselves and gave us advice about trips outside the hotel. The food offered was many varieties, not just Mexican. Kabu had an oriental... More 

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

we had a incredible lunch,the server was Leonardo gonzoice/chief Josue/manager jose porantes.they were so friendly,made us fell like family.every breakfast was great. the internet was bad,rooms ok,pool and beach was great

Was this review helpful? Yes 3
Chicago
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I just recently returned from a 7 day stay at the FAC in May 2015. I want to start off by saying that the hotel staff were very friendly and helpful. The resort itself it just okay. Although the rooms were spacious, the bathroom was extremely small. Two people would not fit. Food was great, entertainment was poor, and the... More 

Was this review helpful? Yes 2
Boston, Massachusetts
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Once again fiesta Americana has Gone above and beyond. I would like to say thank you to management all of the staff there including Diego Jackie angel and everybody who was ap gone above and beyond. I would like to say thank you to management all of the staff there including Diego Jackie angel and everybody else how to process... More 

Was this review helpful? Yes 1
Saint Louis, Missouri
1 review
4 of 5 stars Reviewed 2 days ago NEW

First intl family trip for our 11 family members. Rooms were nice, restaurants good and no wait, beach and pool excellent. Poolside service excellent (Tanya) and inside lobby bar service at night was excellent, especially Marlynn. What a lovely, friendly, efficient young lady. She was my Mom's favorite encounter. Thank you Marlynn! Nighly entertainment lacking a little. Also, we were... More 

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Contributor
11 reviews 11 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We loved our stay at this hotel, the staff, service, and food offerings were great to exceptional! Literally every single member of the staff we interacted with were very friendly and genuinely seemed liked they wanted to do whatever they could to assist us. The not so good: - My only major complaints are that there is no wifi in... More 

Was this review helpful? Yes 2
Saint Louis, Missouri
Contributor
20 reviews 20 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was our third visit to Fiesta Americana Condesa, and my 8th to Cancun. I failed to get the name of the female at the front desk who checked us in on May 20, but her assistance started off our stay on a very positive note. She went above and beyond. We were happy to see Claudio on the beach... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Marlenne / Lobby Bar waitress was wonderful - friendly - courteous - and social! Many thumbs up to her!!! She went out if her way to talk with me and my mother who also found her adorable - for two nights she waited on us with a smile - I would recommend her service area to anyone I know staying... More 

Was this review helpful? Yes 2
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