We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 174 Cancun hotels

Fiesta Americana Condesa Cancun All Inclusive

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
Hotel website
Hotel deals
Hotel amenities
Special Offer
Package Deal
Save Saved
You added Fiesta Americana Condesa Cancun All Inclusive to your Saves list
Fiesta Americana Condesa Cancun All Inclusive
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
89%
Ranked #7 of 174 hotels in Cancun
A recent review
4 of 5 stars reviewed yesterday
1984AlexH London, United Kingdom
  • Overview
  • Reviews (3,972)
  • Photos (4,779)
  • Similar Hotels
  • Amenities
  • Q&A (9)
  • Room tips (1,013)
  • Location
  • More
true
Write a Review

3,972 people have reviewed this hotel

Traveler rating
    2,466
    1,065
    274
    109
    58
See reviews for
1172
1451
44
100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,013)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Upon arrival at the hotel I was informed that even though my booking confirmation had included $1000 of hotel credit in the form of vouchers this was not goign to be honored by the hotel as the lenght of my stay did not qualify. After much heated debate in the hotel lobby I was eventually given the vouchers as per... More

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed yesterday NEW

I've been to Mexico multiple times... Went in June with my mom and sister had the best time ever! We upgraded to an ocean front which was amazing and worth every penny! The staff was truly amazing we never had an empty glass... Please tip these servers the great job and their hard work is worth every penny!! The food... More

Was this review helpful? Yes 1
Salt Lake City, Utah
Contributor
18 reviews 18 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel 3 years ago and were a little hesitant that it would not be up to par again. We were wrong. The rooms are becoming a little dated and are in need for an updated, but I noticed the hotel was painting the lobby while we were there. The food is still fantastic. They change their... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My sister and i stayed here from Aug 13-20..we found this hotel to be exceptionally clean and welcoming.The variety of food served each night was delicious! The staff all around were friendly and catered to us. The beds in the room were extremely comfortable...felt like sleeping on a cloud. I suggest that they should include more entertainment at night and... More

Was this review helpful? Yes 3
Lansing, Michigan, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Staying at the Fiesta Americana Condesa Cancun was a very good experience. The facilities are lovely. I have been told they are 'dated', I disagree. They are not the latest steel, concrete, and glass, that would deny the history and personality of the area. The structures are of lovely architecture, carefully cared for and maintained. the gardens and atrium are... More

Was this review helpful? Yes 4
New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Check in was pretty easy. We arrived at 2pm room was not ready so we went to eat, (awesome fish tacos) most of the food was prewtty good but there were times the staff seeemed overwhelmed. At the evening outdoor grill one night it was fantastic the next we were served undercooked chicken and steak. We tried all the resteraunts... More

Was this review helpful? Yes 2
New York
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We were here from8/11 to 8/18 and had a wonderful experienced. The hospitality and the team work you see is amazing. They are extremely attentive and humble. They cleaned and change sheets and towels daily and on top of it they pass by afterwards to see if you need more water, towels, shampoo, etc. if you need the cleaning done... More

Was this review helpful? Yes 3
Hudsonville, Michigan
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I, along with another couple, were here mid-August for 5 days and really enjoyed it. We've been to the RIU Palace Las Americas in Cancun to compare it to and while the RIU seems newer and a bit fancier I thought the FACC pool areas were better and much more enjoyed their beach. The waves out in... More

Was this review helpful? Yes 1
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for such a positive review, especially for your kind comments about the great service provided by our staff, it's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. Comments like yours motivate us constantly to do our best to maintain the quality of the service we provide and... More

Atlanta, Georgia
2 reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

After much research, and reading through so many positive reviews, I decided to book at the Fiesta Americana Condesa. I'm glad I put in the effort because it paid off. The food and the drinks were the best I have had at ANY all inclusive hotel. Id like to give a personal shout out to Chef Rene at Kambu, He... More

Was this review helpful? Yes 7
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for sharing your review, which help all the TripAdvisor community to make the right decision when it comes to choosing the ideal resort for your vacation. It’s a pleasure to know that this experience was a very positive one, highlighted by our great service and selection of food. I am sure that your feedback will serve... More

Charleston, South Carolina
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Recently returned from a family trip to Cancun. Went for a family wedding which was also in the Fiesta American hotel. Good News The hotel is clean. The Fiesta American has a army of workers that are busy cleaning up the hotel each morning and getting it ready for a new day. With the exception of Kalmia the food was... More

Was this review helpful? Yes 1
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for taking your time to share with all of us this review, your feedback is very important for us and it is my regret that we were not able to meet your expectations during the time you spent with us. I do apologize, if we failed to provide you a complete detailed information regarding the different... More

Owners: What's your side of the story?
If you own or manage Fiesta Americana Condesa Cancun All Inclusive, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Fiesta Americana Condesa Cancun All Inclusive? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • Fish tacos(81)
  • Italian restaurant(61)
  • Lobby bar(29)
  • Room service(24)
  • Very nice(23)
  • Ocean views(14)
  • Breakfast buffet(14)
  • Pool bar(13)
  • Great time(13)
  • Pool area(12)

Additional Information about Fiesta Americana Condesa Cancun All Inclusive

Address: Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fiesta Americana Condesa Cancun All Inclusive 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Tingo, Caribbean Online Mgt Corp., BookIt.com, BookingOdigeoWL, Hotels.com, Venere and Priceline so you can book your Fiesta Americana Condesa Cancun All Inclusive reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Cancun
Cancun Fiesta Americana Resort
Fiesta Americana Condessa Cancun

4,779 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4013)
Viewed
Pool/beach area (937)
Viewed
View from room (306)
Viewed
Dining (483)
Viewed
Room/suite (387)
Viewed
Hotel & grounds (759)
Viewed
Bathroom (21)
Viewed
Family/play areas (22)
Viewed
Business center/function rooms (10)
Viewed
0:48
Videos (2)
Viewed
Other (1086)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (698)
Viewed
Amenities (166)
Viewed
Beach (31)
Viewed
Pool (90)
Viewed
Restaurants and Bars (108)
Viewed
The Hotel (94)
Viewed
Two Double Deluxe Room Ocean Front (73)
Viewed
Two Double Deluxe Room with Ocean View (72)
Viewed
Two Double Deluxe Room with Sunset Lagoon View (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (69)
Viewed
Room/suite (12)
Viewed
View from room (1)
Viewed
Hotel & grounds (13)
Viewed
Pool/beach area (13)
Viewed
Dining (6)
Viewed
Business center/function rooms (4)
Viewed
Other (20)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Cancun with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Cancun #5 Spa Hotel in Cancun #7 Luxury Hotel in Cancun #7 Top resorts Hotel in Cancun #7 On the Beach Hotel in Cancun #8 Romantic Hotel in Cancun #12 Business Hotel in Cancun
Hotel Class
Number of rooms
502

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Fiesta Americana Condesa Cancun All Inclusive and other travelers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Fiesta Americana Condesa Cancun All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer