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Fiesta Americana Condesa Cancun All Inclusive

4.0 of 5 Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
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Fiesta Americana Condesa Cancun All Inclusive
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Fiesta Americana Condesa Cancun All Inclusive
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4,387 reviews from our community

Traveler rating
    2,737
    1,175
    297
    113
    65
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1,272
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Maple Glen, Pennsylvania
1 review
4 of 5 stars Reviewed 2 days ago NEW

This was our first trip to Cancun along the hotel zone. Everyone on the staff was beyond nice and friendly. Chris from the entertainment staff was especially above and beyond interacting with the guests. Also JJ at breakfast and Gabriel at the pool bar also stood out. The only minor glitch we had was our requested king room only had... More 

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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

This resort is more or less a glorified holiday inn. The facilities are not clean, there are diapers on the beach, and the hotel staff is very rude and unhelpful. I am on the first day of my vacation and want to go home due to the quality of this resort. I would NEVER reccomend staying at this resort, it... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just returned from our second stay at Fiesta Americana Condesa. Originally, we visited this resort in November of 2013. The initial experience exceeded our expectations and brought us back eleven months later. There are absolutely no regrets. We will be visiting again! Check in process was quick and easy. Special thanks to Alfonzo (regular check in desk) and Adriana... More 

Was this review helpful? Yes 2
Denver, Colorado, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my first time visiting Cancun and if I can come back it will definitely be at Fiesta Americana Condesa. Chris, Jeziel, and Alex from the entertainment staff definitely made sure we were having a great time and were involved in all the activities. From the second you walk in you are greeted and can see how all the... More 

Was this review helpful? Yes 4
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We are a family of four with two kids 3 and 8 years old and this was our first time in this hotel. We stayed around end of November, first days of December 2014. We can say only very good things about the hotel. Variety of good food among the 5 different restaurant options, but the best for us was... More 

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Blackfoot, Idaho, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I booked my trip to Cancun at the last minute (middle of November)! Got an awesome deal. The Fiesta Americana Condesa is the best "All Inclusive" resort I have stayed. The resort was clean, friendly, and every staff member I encountered was pleasant and helpful. I appreciated the fact the staff could answer my questions in English. They were even... More 

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Des Moines, Iowa
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was my second time here and i absolutely love this place. The workers go above and beyond to satisfy their guests. Every worker works hard; the service is great and the place is very clean and nice. The staff are very friendly making it a great environment! Our favorite workers were definitely Rodolpho, Jeison, and Armando at the lobby... More 

Was this review helpful? Yes 5
1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

The positive thing about this place is the staff. They are always helpful and in a great mood. Also the beach was great and the view we had from the 6th floor was amazing! The negatives were how cold the pool is. It's absolutely freezing. No one ever gets in. Also the food is I'd say at best average. If... More 

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Haverhill, New Hampshire
Top Contributor
51 reviews 51 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was our second stay at this all-inclusive resort. Everything is spotless. All staff members in every capacity were friendly and accommodating. Fabrizio, the Chief Concierge, went out of his way to help us and give us perks. He is a great guy. J.J., one of the waiters also did his utmost to please us. The room was great, with... More 

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1 review
4 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at Fiesta Americana Condesa for 12 nights. We are from Australia so there was no point in staying any less than that, given the 28 hour trip to get to Mexico. The room was very clean and always serviced to a high standard. It was nice returning to our room every afternoon and it being cleaned with sheets... More 

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Hotel Summarization (Beta)

What travelers say

  • Fish tacos(81)
  • Italian restaurant(61)
  • Lobby bar(29)
  • Room service(24)
  • Very nice(23)
  • Breakfast buffet(14)
  • Ocean views(14)
  • Great time(13)
  • Pool bar(13)
  • Pool area(12)

Additional Information about Fiesta Americana Condesa Cancun All Inclusive

Address: Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fiesta Americana Condesa Cancun All Inclusive 4*
Number of rooms: 502
Reservation Options:
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Also Known As:
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Cancun
Cancun Fiesta Americana Resort
Fiesta Americana Condessa Cancun
Hotel Style:
#2 Family Hotel in Cancun
#6 Spa Hotel in Cancun
#8 On the Beach Hotel in Cancun
#8 Top resorts Hotel in Cancun
#8 Luxury Hotel in Cancun
#8 Romantic Hotel in Cancun
#12 Business Hotel in Cancun

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