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All 174 Cancun hotels

Fiesta Americana Condesa Cancun All Inclusive

4.0 of 5 Resort (All-Inclusive)   |   Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
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Ranked #8 of 174 hotels in Cancun
A recent review
5 of 5 stars reviewed 2 days ago
Amanda S Atlanta, Georgia
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3,954 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,010)
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English first
Atlanta, Georgia
2 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After much research, and reading through so many positive reviews, I decided to book at the Fiesta Americana Condesa. I'm glad I put in the effort because it paid off. The food and the drinks were the best I have had at ANY all inclusive hotel. Id like to give a personal shout out to Chef Rene at Kambu, He... More

Was this review helpful? Yes 4
Charleston, South Carolina
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Recently returned from a family trip to Cancun. Went for a family wedding which was also in the Fiesta American hotel. Good News The hotel is clean. The Fiesta American has a army of workers that are busy cleaning up the hotel each morning and getting it ready for a new day. With the exception of Kalmia the food was... More

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Brookeville, Maryland
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

I suppose it was not absolutely perfect, so I held back on the 5th star. But really, we spent 5 very enjoyable days here and can certainly recommend it for all but the most ardent perfectionists. I picked this hotel in large part because I liked the look of it. Sure, there are newer places, but they are mostly sterile... More

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Chicago, Illinois
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I must admit that this is the first time I have ever been let down by trip advisor and felt compelled enough to leave a review. My husband and I are on day 2 of our 7 day stay here for our 1year anniversary and we are honestly counting down the days until we can leave this resort. The highlight... More

Was this review helpful? Yes 3
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent 5 nights at FA Condesa and have to day we had a remarkable time. When we entered the hotel we were greeted by this great staff, and were treated like royalty the whole time. The staff fell in love with my 2yr old son and treated him like a little Prince the entire time. The icing on the... More

Was this review helpful? Yes 3
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for sharing your review, which contributes greatly to our improvement. I’m very glad to know that your stay with us resulted in such a pleasurable and memorable vacation. I'm very grateful for your comments about the work of our staff; let me assure you that this kind of recognition has a very special meaning to us... More

Fort Smith, Arkansas
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Check-in: You will have someone greet you and get your drink order. Your bags are left at the curb, the will bring them to your room for you. Have had keys need to be reset, but that happens anywhere and everywhere. Restaurants: Have never taken to the Italian restaurant as so many others, was okay, but nothing to rave about.... More

Was this review helpful? Yes 5
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Allow me to express my sincere gratefulness for sharing with us this generous comments about our staff and our services. It's a true pleasure to know that your overall experience with us was enjoyable and met your expectations. I am happy to learn from this review that you were pleased with our restaurants and especially that our staff made a... More

New City, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed from Aug 8-13th at Fiesta A Condesa with our 3 year old. We have been to other of Mexico's all inclusives 3 times prior so we were very comfortable booking a Cancun vacation at this hotel based on the reviews seen. The hotel is very nice it is dated but they work so hard every day every hour... More

Was this review helpful? Yes 3
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

We are completely honored to read that your first visit to Fiesta Americana Condesa Cancun was enjoyable and exceeded your expectations. We truly appreciate all the positive remarks about our resort and especially about the service, it’s very important to know that we were able to meet your expectations. I will be sure to pass on your comments to my... More

Chino Hills, California
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our third Fiesta Americana property experience in the past couple of years in both Cancun and Cabo San Lucas. Our previous positive experiences lead us to the Condesa for a family trip; six persons total (two real adults and four young adults). The Condesa has been around for a long time, and the rich history can be seen.... More

Was this review helpful? Yes 2
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you very much for sharing your review and for mentioning so many positive elements about our hotel. I’m very glad to know that your stay with us resulted in such a pleasurable and memorable vacation. Staff members are happy to know that their efforts have been appreciated, thank you for highlighting the excellent service that you received during your... More

San Jose, CA
Top Contributor
52 reviews 52 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed with our teen boys and another family with teen boys. We enjoyed our time there our overall impression was lacking. As you read the review keep in mind that there were good things and things we didn't like so... read the whole thing to get the full impression. Welcome: when we arrived at 11pm there was no one... More

Was this review helpful? Yes 5
PilarTapia, General Manager at Fiesta Americana Condesa Cancun All Inclusive, responded to this review

Thank you for sharing your detailed feedback, which helped us to identify the areas of opportunity encountered during your stay, I do regret that we did not meet your expectations during the time you spent with us and assure you that this is not typical of service here at the Fiesta Americana Condesa. I do want to assure you that... More

West Islip, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

last year i wrote about arle and without realizing it waiter arle out did himself during my recent visit to fiest americana. arle created a flaming desert, banana foster, right at our table during dinner on 8/11/14. i did not realize this was the same waiter from last year(too many refreshing drinks during the day creates memory loss). thanks arle,... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Fish tacos(81)
  • Italian restaurant(61)
  • Lobby bar(29)
  • Room service(24)
  • Very nice(23)
  • Ocean views(14)
  • Breakfast buffet(14)
  • Pool bar(13)
  • Great time(13)
  • Pool area(12)

Additional Information about Fiesta Americana Condesa Cancun All Inclusive

Address: Boulevard Kukulkan Km 16.5 | Zona Hotelera, Cancun 77500, Mexico
Phone Number:
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Fiesta Americana Condesa Cancun All Inclusive 4*
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Also Known As:
Fiesta Americana Condesa Cancun All Inclusive Hotel Cancun
Fiesta Americana Cancun
Cancun Fiesta Americana Resort
Fiesta Americana Condessa Cancun

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Cancun #6 Spa Hotel in Cancun #8 Top resorts Hotel in Cancun #8 Luxury Hotel in Cancun #8 On the Beach Hotel in Cancun #8 Romantic Hotel in Cancun #12 Business Hotel in Cancun
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502

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