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All 175 Cancun hotels

Ambiance Suites

3.0 of 5 Hotel   |   Av Tulum No 227 | Supermanzana 20 Centro, Cancun 77500, Mexico
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85%
Ranked #46 of 175 hotels in Cancun
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 weeks ago
Marta644 London, United Kingdom
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139 people have reviewed this hotel

Traveler rating
    64
    55
    14
    3
    3
See reviews for
26
50
13
20
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Great hotel for people who prefer sightseeing to siting around pool with a drink. Hotel room was very clean, immaculate with big comfortable bed. The bathroom was equipped with Jacuzzi and separate shower. There was also a big wardrobe to store clothes etc. No place to store your valuables- like monies, passport etc. but honestly I felt safe leaving things... More

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GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review
Google Translation

Muchas gracias por haber tomado el tiempo de escribir esta reseña, su opinión es muy importante para nosotros, estamos trabajando... More

Ball Ground GA
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 25, 2014

Small hotel located near Las Americas shopping mall. Easy access to taxis and city busses. Take a taxi to the beaches. This hotel is suited for business guests, rather than vacation for families. The pool is very small and not suited for swimming. The staff is very accommodating but few speak English. Daniela, at the front desk, offers excellent advice... More

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GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you for your time in your comments in Ambiance Suites Cancun, we look forward to see you again. Regards, Ambiance Suites Cancun More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 30, 2014

I was very glad I found the Ambiance Suites in Cancun. It's an immaculately clean 4 star hotel, where you will feel instantly comfortable for sure. It is super clean, tastefully furnished, great comfy bed, superb en-suit shower with great water pressure. It's a very good hotel even with a European standard. I really enjoyed the comfort of the place.... More

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GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you for taking the time to write your comments on AMBIANCE SUITES CANCUN, we are in the process to improve to avoid what happened at the time. We look forward to see you again. Our best regards AMBIANCE SUITES CANCUN More

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 23, 2014

Having two weeks plus in the Cancun area we decided to get off the tour trap Zona Hotel strip. Ambiance Suites were a treat. 6 nights for under $500. Cheap taxis everywhere in the city zone. 25pesos . Staff where excellent. Rooms are very clean. The negative if you want a pool in the sun its there is no sun... More

Was this review helpful? Yes 2
GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you for taking the time to write your comments on Ambiance Suites Cancun, we look forward to see you again. Regards, Ambiance Suites Cancun More

Wageningen, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 18, 2014

For the price we'd paid we didn't expect a nice, large and clean room like we had. The staff was kind and helpfull. The tourists area and beaches are too far to go by foot but there's a bus stop nearby and cab's are not expensive in this area. We enjoyed the stay very much!

Review collected in partnership with this hotel

Was this review helpful? Yes
GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you for taking the time to write your comments on Ambiance Suites Cancun, we look forward to see you again. Regards Ambiance Suites Cancun More

Kingston, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 3, 2014

We stayed here twice on the same trip in a Junior Suite. We paid with taxes $191 Canadian and $163 Canadian which seemed like a lot to me. Also, there is no airport shuttle so we paid 300 pesos each way for that. There is very Little in the área but we liked how it was not touristy as we... More

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GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you for taking the time to write your comments on Ambiance Suites Cancun, we look forward to see you again. Regards Ambiance Suites Cancun More

Chicago
Top Contributor
118 reviews 118 reviews
70 hotel reviews
143 helpful votes 143 helpful votes
3 of 5 stars Reviewed January 2, 2014

POSITIVES • A large room with separate bedroom (it was called a Master Suite) • Living room had a dining table for five, a sofa and two easy chairs. Plenty of lights. • There was a kitchen area with a (large) fridge, coffee machine, microwave, a counter, small sink and lots of storage space. Not enough china and pans to... More

Was this review helpful? Yes 1
GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you so much for taking the time of writing a review of Ambiance Suites Cancun. We appreciate your comments and we would like to let you know we are always working to improve. May I suggest that during your next visit you reserve with American breakfast included. We hope to have the opportunity of being your hosts once again... More

Cancun, Mexico
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 29, 2013

I stayed for couple nights and its very good for the price, try all the time to book on internet in them own web page of course its cheaper, they have a small pool but its really nice and the breakfast its included, and the location its perfect if you are looking for a Big Mall or business because it's... More

Review collected in partnership with this hotel

Was this review helpful? Yes
GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you for taking the time to write your comments on Ambiance Suites Cancun, we look forward to see you again. Regards, Ambiance Suites Cancun More

Izamal-Yucatan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 25, 2013

Good rooms, good located in the city of Cancun, fair attention from employees, they are well trained to enforce the managements very strict policies but not in welcoming aguest as you expect this at a hotel. (you need to check your room at arrival if all towels are there, remote controlls,filled upl minbar) otherwise you will be charged if something... More

Was this review helpful? Yes
GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you so much for taking the time of writing a review of Ambiance Suites Cancun. We appreciate your comments and we would like to let you know we are always working to improve. May I suggest that during your next visit you reserve with American breakfast included. We hope to have the opportunity of being your hosts once again... More

Manchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 18, 2013 via mobile

We stayed here for two nights and used the hotel as a base for exploring some of the Yucatan. For what we needed, the hotel was great. It is very well located to the two main roads to Valladolid/Merida and Tulum/Chetumal. The hotel is around a fifteen minute drive to the airport. There was a gym and a restaurant which... More

Was this review helpful? Yes 2
GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you for taking the time to write your comments on Ambiance Suites Cancun, we look forward to see you again. Regards Ambiance Suites Cancun More

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Additional Information about Ambiance Suites

Also Known As:
Ambiance Hotel
Ambiance Hotel Cancun
Address: Av Tulum No 227 | Supermanzana 20 Centro, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#46 Spa Hotel in Cancun
#46 Business Hotel in Cancun
#49 Family Hotel in Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ambiance Suites 3*
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