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All 174 Cancun hotels

Ambiance Suites

3.0 of 5 Hotel   |   Av Tulum No 227 | Supermanzana 20 Centro, Cancun 77500, Mexico
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84%
Ranked #57 of 174 hotels in Cancun
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Bill O Fair Lawn, New Jersey
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  • Reviews (146)
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146 people have reviewed this hotel

Traveler rating
    62
    62
    16
    3
    3
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29
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Fair Lawn, New Jersey
1 review
4 of 5 stars Reviewed yesterday NEW

very clean, comfortable accomodations, small pool, only 2 complimentary bottles of water for washing, personnel were friendly, speak limited English, convenient from airport, limited attractions, but there is food in area, as well as a casino

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I tried check in on a Friday around 6 PM and was to wait in the lobby and some one would greet me in a few minutes. After 10 minutes I went back to the desk and tried to check in. I got the distinct impression that they were overbooked and didn't have a room for me because they kept... More

Review collected in partnership with this hotel

Was this review helpful? Yes
GeneralManagerAMB, Director de Relaciones con Clientes at Ambiance Suites, responded to this review

Thank you for your comment. We're sorry that you have had an uncomfortable experience at the hotel, we are working to improve every day. We hope to have the opportunity of being your hosts the next time you visit Cancun. Best regards. More

Fayetteville, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

This hotel has it's pluses and minuses like any other hotel. For the price, I didn't expect too much but was pleased. The breakfast everyone speaks of, I did not get. I ended up paying for my breakfast at the Bistro 277 (or D'Ambiance). The prices were reasonable and the food was pretty good so I didn't mind the money.... More

Was this review helpful? Yes
GeneralManagerAMB, Director de Relaciones con Clientes at Ambiance Suites, responded to this review

Thank you so much for taking the time of writing a review of Ambiance Suites Cancun. We appreciate your comments and hope to have the opportunity of being your hosts once again in the near future. Best regards More

Beersheba, Israel
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 26, 2014

Very high level hotel, the rooms and decor. But it is far away from areas of entertainment, shopping, and the beach and a taxi costs a lot! The hotel's breakfast is very unnecessary, serving only two slices of bread with butter, and this addition is not justified, it is better to eat outside the hotel. Our experience was ruined because... More

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GeneralManagerAMB, Manager at Ambiance Suites, responded to this review

Thank you for taking the time to comment about Ambiance Suites Cancun. May I suggest that during your next visit try using the bus public service to go to the beach or the Hotel Zone, it is more affordable than the taxi service. The hotel is located a few meters away from one of the biggest shopping malls in the... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 24, 2014

Great hotel for people who prefer sightseeing to siting around pool with a drink. Hotel room was very clean, immaculate with big comfortable bed. The bathroom was equipped with Jacuzzi and separate shower. There was also a big wardrobe to store clothes etc. No place to store your valuables- like monies, passport etc. but honestly I felt safe leaving things... More

Was this review helpful? Yes 1
GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review
Google Translation

Muchas gracias por haber tomado el tiempo de escribir esta reseña, su opinión es muy importante para nosotros, estamos trabajando... More

Ball Ground GA
Contributor
17 reviews 17 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 25, 2014

Small hotel located near Las Americas shopping mall. Easy access to taxis and city busses. Take a taxi to the beaches. This hotel is suited for business guests, rather than vacation for families. The pool is very small and not suited for swimming. The staff is very accommodating but few speak English. Daniela, at the front desk, offers excellent advice... More

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GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you for your time in your comments in Ambiance Suites Cancun, we look forward to see you again. Regards, Ambiance Suites Cancun More

London, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 30, 2014

I was very glad I found the Ambiance Suites in Cancun. It's an immaculately clean 4 star hotel, where you will feel instantly comfortable for sure. It is super clean, tastefully furnished, great comfy bed, superb en-suit shower with great water pressure. It's a very good hotel even with a European standard. I really enjoyed the comfort of the place.... More

Was this review helpful? Yes 1
GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you for taking the time to write your comments on AMBIANCE SUITES CANCUN, we are in the process to improve to avoid what happened at the time. We look forward to see you again. Our best regards AMBIANCE SUITES CANCUN More

1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 23, 2014

Having two weeks plus in the Cancun area we decided to get off the tour trap Zona Hotel strip. Ambiance Suites were a treat. 6 nights for under $500. Cheap taxis everywhere in the city zone. 25pesos . Staff where excellent. Rooms are very clean. The negative if you want a pool in the sun its there is no sun... More

Was this review helpful? Yes 3
GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you for taking the time to write your comments on Ambiance Suites Cancun, we look forward to see you again. Regards, Ambiance Suites Cancun More

Wageningen, The Netherlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 18, 2014

For the price we'd paid we didn't expect a nice, large and clean room like we had. The staff was kind and helpfull. The tourists area and beaches are too far to go by foot but there's a bus stop nearby and cab's are not expensive in this area. We enjoyed the stay very much!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you for taking the time to write your comments on Ambiance Suites Cancun, we look forward to see you again. Regards Ambiance Suites Cancun More

Kingston, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 3, 2014

We stayed here twice on the same trip in a Junior Suite. We paid with taxes $191 Canadian and $163 Canadian which seemed like a lot to me. Also, there is no airport shuttle so we paid 300 pesos each way for that. There is very Little in the área but we liked how it was not touristy as we... More

Was this review helpful? Yes 1
GeneralManagerAMB, General Manager at Ambiance Suites, responded to this review

Thank you for taking the time to write your comments on Ambiance Suites Cancun, we look forward to see you again. Regards Ambiance Suites Cancun More

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Additional Information about Ambiance Suites

Address: Av Tulum No 227 | Supermanzana 20 Centro, Cancun 77500, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ambiance Suites 3*
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Also Known As:
Ambiance Hotel Cancun

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style
#9 Best Value Hotel in Cancun #16 Business Hotel in Cancun
Hotel Class
Number of rooms
48

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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