Ok heres the deal this hotel has moldy showers they dont give you towels and wash rags, they carge for local calls and internet, there food was not tasty the rooms are out dated with old air conditioning units that they turn off when your not in your room. they have no fridges or microwaves in them, the beds and... More

I actually didn't expect much and was quite afraid of staying in this hotel after reading reviews but that was definitelly one of amazing places I've stayed. And in real life it looked better than in all those photos posted here. Hotel is outside crowdy parts of hotel zone of Cancun but not quite away from anything. So it was... More

We booked this hotel before reading any of the reviews on here and I am so glad that we did becasue I would have been put off. Granted the hotel is a bit old and shabby but for the price we paid I really can't complain. On arrival we were greeted with a nice cocktail which was great coming from... More

The hotel was clean, room was good, staff were friendly and couldn't have been more helpful. the beach was great and never too busy to get a sunbed, the hotel is set between some beautiful gardens which look amazing at night. I've noticed there alot of bad reviews but this is a 2 and a half star hotel so don't... More

often no hot water, fresh towels only 6 times in 14 days, same food every day, saw a rat, nothing is level and tripped all the time, no hand rails. Only 2 of the pools had ladders to enter and exit. We did not drink there alcohol as the rum was "on tap" bought our own. No lounge to visit... More

this was my first time in cancun and at a three star hotel. I must say i was nervous.The reviews were not good, however i realize now that some ppl just like to complain and can't see the good that is there.You know your getting a budget hotel but they try so hard.The staff was excellent, drinks great, pool was... More

hotel setting is 2nd to none.this is the only good thing about this hotel. the rooms are very basic but not well cleaned.no hot water for the showers.the food is absolute rubbish certainly don't cater for the english. had to queue like school at mealtimes as the dining room is so small with about 50 tables in a hotel that... More

This was our first 3 stars hotel that we stayed in and our first time in Mexico, all other vacations were 3,5 or 4 stars before . The location of the hotel is actually verry good close to Downtown shopping area and entertaiment dstrict. The first room we got was small and crappy but we asked for a better room... More

Terrible hotel was from the start , we got to cancun on febraury 5 , very tired from a grueling journey of 10 hours or more, obviously we wanted to stay in a good room, good beds and showers, was the opposite, the beds were horrible , the bathroom was all dirty , walls destroyed, was really to mourn !!... More