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Dos Playas Hotel Cancun

blvd kukulcan km 6.5 Zona Hotelera, Cancun 72160, Mexico
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Dos Playas Hotel Cancun
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Ranked #106 of 176 Hotels in Cancun
A recent review
4 of 5 stars reviewed 3 days ago
Pieguy7080
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807 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel for the price I thought was pretty good, I was scepticle after reading the bad reviews. The staff were friendly especially Elliott who entertained the guests. The rooms were tidy and maids even tidyed clothes on the floor, air com was good and the bedding clean. Shower ran a little slow but was no problem, the toilet had... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

It's a nice hotel, not the fancy one but you get value for the money. Nice staff and a clean hotel, if you are just here for diving and relaxing it good! Not to many other restaurants in the neighborhood so you have to walk for quite a bit or take the bus it you want to eat somewhere other... More 

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I was so happy to finally arrive in cancun. The taxi was driving by all these nice hotels. I was excited .. until we pulled into the parking lot and saw what looked like an iguana farm in front of entrance at least 10 to 15. The manager was sweating sneezing coughing over everything he touched. I felt like calling... More 

Was this review helpful? Yes 1
Northumberland, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Okay, let me start by saying we did read the very bad reviews online only after booking the holiday! It was a last minute thing which was booked as a surprise Christmas present from my partner. He wanted something fairly low budget due to the holiday being so soon. Because it was a 3 star we went with very low... More 

Was this review helpful? Yes 3
Middletown, Connecticut, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My boyfriend and I booked at Dos Playas because we were diving at the Cancun Scuba Center which was located on the beach right next to Dos Playas. While the rooms weren't fancy, they were clean, bug free, and had AC. The restaurant was all you can eat and had nightly entertainment, however we did not get the all inclusive... More 

Was this review helpful? Yes 2
New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I was at this hotel for one day last week and even that was too long. When I arrived at the hotel I got there before 3pm. Most resorts allow you to use your all inclusive as soon as you arrive, not this one. I was told that if I wanted to eat I would have to wait until 3pm... More 

Was this review helpful? Yes 3
New York City, New York
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If your basing this hotel for all inclusive meaning your NOT looking to step out of the hotel for meals, entertainment and culture, then this hotel is NOT FOR YOU!!!. You need a a 5 star with all the glitz!! We have been in cancun serveral times and know the area and this time around did not want to pay... More 

Was this review helpful? Yes 4
Canada
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We arrived at Dos Playas and were given a DORM style room. 2 small beds that were very hard and only 3' apart. We are not elderly people and my friend and I both woke up with sore backs. The pillow had some old make-up and hair on it, housekeeping did come to change the bedding when asked. The shower... More 

Was this review helpful? Yes 8
Jose Maria P, Guest Relations Manager at Dos Playas Hotel Cancun, responded to this review

Thanks for your time to post your detailed review. The housekeeping staff verifies that sheets and pillows are clean before the guest checks-in. However we will take care extra care to avoid circumstances such as the ones you described. We´ve had many different opinions regarding bedding and food so I guess these are very subjective subjects and we respect all... More 

Winnipeg, Canada
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Well it was called a 3 star but that might have been pushing it a wee bit. However, the very tiny, dated rooms were clean and bug free. There were no extras, like face cloths or more than 2 bath towels and occasionally we got a hand towel but that wasn't too often. The food ranged from odd (wet cake??)... More 

Was this review helpful? Yes 6
Cincinnati, Ohio
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 20, 2015

This was the worst travel lodging experience I've had...ever! And I've been to many remote parts of the world with far less resources than Cancun. I was part of a tour group that had booked this hotel and wasn't really expecting much but even going in with low expectations, I was disappointed. After a very long wait in the stuffy... More 

Was this review helpful? Yes 9
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