We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 64 Cancun accommodations

Hostel Quetzal

Orquideas Street 10, Cancun CP 75505, Mexico
Hotel amenities
Save Saved
You added Hostel Quetzal to your Saves list
Hostel Quetzal
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
84%
Certificate of Excellence 2013
Write a Review

138 people have reviewed this hotel

Traveler rating
    69
    45
    12
    5
    7
See reviews for
3
41
38
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Positives Good location Good breakfast Social layout making it east to meet people Negatives There are a lot of drugs circulating at this hostel, to the extent that I didn't feel safe staying there as both staff and guests were popping pills.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

To start with the positives, you get free breakfast and free dinner!! This is pretty incredible especially when on a budget. The location is not by the beach but the neighborhood is safe, quiet and due to it not being in the hotel zone, it feels like your actually in mexico. And for rest, if you want to party all... More

Was this review helpful? Yes 1
Bucharest, Romania
Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed February 24, 2014

This was one of the worst hostel stays in my life. We stayed two nights and will definitely not recommend this hostel to any of our friends or family. The staff is extremely unhelpful, arrogant and seems like your presence rather bothers them. The climax of it all was when we arrived late at night with an injury, the staff,... More

Was this review helpful? Yes 1
Grand Falls Windsor, Canada
Top Contributor
50 reviews 50 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 23, 2014 via mobile

We have stayed at this hostel a number of times over the past four years as we pass through Cancun on our way to our winter stay in Progreso. We like the location...a short walk to the bus station. We like the neighbourhood...quiet but always something happening across the park. We like the food, the staff and the rooms. We... More

Was this review helpful? Yes 1
Helsinki, Finland
Contributor
13 reviews 13 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 22, 2014

I spent one horrible night in here. It's a party hostel with drunken american teenagers. Loud music all night long. Rude customers and the staff doesn't seem to care at all. Terrible bunk beds and showers (yes I know it's a hostel, but still). So if you want to sleep even a tiny bit, go somewhere else.

Was this review helpful? Yes 1
Karmiel, Israel
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2014

Although it's not the best location, and you need to take the bus on order to go for the beach - it's one of the best. There is a good shared area where you meet people from all around the world, the staff is very friendly and you get breakfast&dinner!

Was this review helpful? Yes 1
Miami, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 9, 2014

When I arrived at the airport in Cancun, I went a head and had the cab take me downtown the the cheapest hostel. I don't book ahead really, I just talk to locals cabbies etc. I figure there is a greater chance I will have a non-structured and original adventure. This was the case here as well. Upon entering I... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 6, 2014

We stayed in this hostel for 2 nights in early feb this year. Yes, they call themselves a party hostel, but pumping dubstep and electronica till 4am on a Monday night is ridiculous. We were well aware that it didn't hide the fact that they are all about partying but the website also boasted chill out areas for those less... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 30, 2014 via mobile

This place won best hostel in Mexico a few years back and hours win it again. Alex and the stuff put in a superhuman amount of friendliness and erergy to really I take care of you and make sure u meet lots of people and have fun! The place was super social, the breakfast and dinners were excellent and the... More

Was this review helpful? Yes 1
Newhall, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 27, 2014

I came to Cancun for two nights and stayed at Quetzal. The moment I walked into the space I felt I was waling into a movie set. Old charm architecture, zen vibe with prayer bowls on every floor. Like somewhere my Guru would take his students for a retreat. The other guests were very interesting and social, several of us... More

Was this review helpful? Yes

Been to Hostel Quetzal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hostel Quetzal

Also Known As:
Hostel Quetzal Hotel Cancun
Hostel Quetzal Hotel
Address: Orquideas Street 10, Cancun CP 75505, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Cancun
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #6 of 64 Specialty lodging in Cancun
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The new Hostel Quetzal opens its doors to Cancun´s visitors with the comfort and inviting atmosphere of a new hostel. Situated on half a residential block, the hostel was once a private residence of a famous performing artist. The home was constructed with large rooms, arched doorways, high ceilings and beautiful interior decoration. Our new bilingual staffs are trained to give you a quality and comfortable stay, and help you with general information, tours, or disco tickets. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with HostelWorld and HostelBookers so you can book your Hostel Quetzal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hostel Quetzal, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.